The Hayes Street Hotel

Travelzoo Staff

Why We Love This Hotel

  • Free Wi-Fi and no resort fee — a rarity among hotels in the downtown area
  • Guests can eat like true Nashvillians at Hattie B's Hot Chicken, less than three blocks away
  • Walkable to some of Music City's most legendary spots like the EXIT/IN night club, honky-tonks along Broadway, plus Centennial Park and the Vanderbilt Campus

"Enjoyable time in Nashville."
Nov 2, 2019 - Lakeville, MN, USA
See All 120 Member Ratings

Rooms & Rates

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Vibrant colours with lots of natural light greet guests as they step into the lobby of the Hayes Street Hotel. Less than three blocks off Broadway Avenue in the fashionable West End neighbourhood, this boutique inn feels country-chic — think modern furnishings with Americana accents, like porch swings on the indoor-outdoor veranda and rotary-style phones in guest rooms.

The cool vibe is rounded out with loads of freebies like complimentary breakfast and Wi-Fi throughout the hotel. Other amenities include the on-site fitness centre and Hayes Street Bar, where guests will find a mix of classic and newfangled cocktails — for instance, the Honky-Tonkin' Old Fashioned or the Hayes Street Kicker — as well as appetizers and small plates.

Guest rooms are comfortably appointed with one king or two queen beds, plus minifridges, coffee makers and light-up vanities in the bathrooms. There are also USB ports for all your devices, in addition to flat-screen HDTVs.



  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Gym / fitness center
  • Pet-friendly
  • 100% smoke-free


  • 24-hour front desk
  • Laundry / dry cleaning
  • Business center
  • Safe in reception

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Safe
  • Flatscreen TV


  • Complimentary Internet access
  • Complimentary Wi-Fi throughout


  • Hair-dryer
  • Bathtub or shower


  • Valet service (fees apply)


  • ADA compliant rooms
  • Facilities for guests with special needs


Check-in: Standard Time is 3pm.
Minimum age required to check in: 21.

Checkout: Standard Time is 12pm.

Children and additional guests: Children 17 and under stay free of charge when using existing bedding.
Crib/Pack 'n Play available upon request: free of charge.
Extra beds are not available.
Extra guest charges will apply as follows:
US$10 plus tax per night for older children and adults.

Guests age 20 and under must be with a registered adult in the hotel.

Pets: Pets are allowed on request: free of charge.

Maximum of 2 pets per room with a maximum combined weight of 50 pounds.

Fees: Valet service fee: US$32 plus tax per night.

Includes in & out privileges. Over-sized vehicles are not permitted.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

Enjoyed This
(120 Member Ratings)
Ratings & reviews reflect verified member feedback for Hayes Street Hotel over the past 15 months.
4.5 Ambiance
4.3 Location
4.4 Rooms
4.5 Quality of Service
4.4 Value for the Money
Show Reviews
Enjoyed Most
Enjoyable time in Nashville.
James Nov 02, 2019 Lakeville, MN, USA
Other Comments
Great hotel with great atmosphere! Busy area, but there are shops & restaurants within walking distance. The lobby is very inviting & worth spending some time in!
Kristie Oct 29, 2019 Bryan, TX, USA
Enjoyed Most
Excellent staff - professional, personable, and friendly!
Jonathan Oct 27, 2019 West Palm Beach, FL, USA
Enjoyed Most
We had one minor maintenance issue that should have been addressed better than it was. Overall we liked the hotel.
Other Comments
There was one staff member that went out of her way to make sure we knew what we needed to know to eat at Hattie B's on Friday. We have forgotten her name.
Tammy Oct 26, 2019 Mason, OH, USA
Enjoyed Most
Hayes Street Hotel was a perfect place for our Nashville Getaway. Right around the corner from the famous Hattie B's Hot Chicken and a mile walk to downtown. The hotel was situated on a quiet street and the room was well sized for us and perfect. With a continental breakfast included, we had a great time!
Diane Oct 25, 2019 Sicklerville, NJ, USA
Enjoyed Most
Pleasant, great location, comfortable, quiet
Clare Oct 24, 2019
Enjoyed Most
Daughter lives in Nashville. Convenient, hip, great amenities and location.
Leane Oct 22, 2019 Knoxville, TN, USA
Enjoyed Most
Our first time to Nashville to participate in the Americana Music Festival. We loved the sites & sounds !
Other Comments
Every evening we would relax in the comfortable lobby swing & enjoy a drink . Staff were friendly . We started our day having a continental breakfast . Robert , the valet , was a wealth of knowledge about the area / things to do .
Anthony Oct 04, 2019
Enjoyed Most
Robert was so helpful and kind
Richard Sep 25, 2019 Portland, ME, USA
Enjoyed Most
We enjoyed our stay & appreciate how helpful Robert was!
LuAnn Sep 20, 2019 Lee's Summit, MO, USA

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