The Hayes Street Hotel

Travelzoo Staff

Why We Love This Hotel

  • Free Wi-Fi and no resort fee -- a rarity among hotels in the downtown area
  • Guests can eat like true Nashvillians at Hattie B's Hot Chicken -- less than three blocks away
  • Walkable to some of Music City's most legendary spots like the EXIT/IN night club, honky-tonks along Broadway, plus Centennial Park and the Vanderbilt Campus

"Great experience! Good location, clean and comfortable. Dog friendly with no extra fees. Valet parking was a bit expensive but nothing that would keep me from coming back. This will be our new go to hotel in Nashville!"
Sep 15, 2019 - Atlanta, GA, USA
See All 113 Member Ratings

Rooms & Rates

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Vibrant colours with lots of natural light greet guests as they step into the lobby of the Hayes Street Hotel. Less than three blocks off Broadway Avenue in the fashionable West End neighbourhood, this boutique inn feels country-chic -- think modern furnishings with Americana accents, like porch swings on the indoor-outdoor veranda and rotary-style phones in guest rooms.

The cool vibe is rounded out with loads of freebies, like complimentary breakfast and Wi-Fi throughout the hotel. Other amenities include the on-site fitness centre and Hayes Street Bar, where guests will find a mix of classic and newfangled cocktails -- for instance, the Honky-Tonkin' Old Fashioned or the Hayes Street Kicker -- as well as appetizers and small plates.

Guest rooms are comfortably appointed with one king or two queen beds, plus minifridges, coffee makers and light-up vanities in the bathrooms. There are also USB ports for all your devices, in addition to flat-screen HDTVs.



  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Gym / fitness center
  • Pet-friendly
  • 100% smoke-free


  • 24-hour front desk
  • Laundry / dry cleaning
  • Business center
  • Safe in reception

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Safe
  • Flatscreen TV


  • Complimentary Internet access
  • Complimentary Wi-Fi throughout


  • Hair-dryer
  • Bathtub or shower


  • Valet service (fees apply)


  • ADA compliant rooms
  • Facilities for guests with special needs


Check-in: Standard Time is 3pm.
Minimum age required to check in: 21.

Anyone under the age of 21 must be with a registered adult in the hotel.

Checkout: Standard Time is 12pm.

Children and additional guests: Children 17 and under stay free of charge when using existing bedding.
Crib/Pack 'n Play available upon request: free of charge.
Extra beds are not available.
Extra guest charges will apply as follows:
US$10 plus tax per night for older children and adults.

Pets: Maximum weight: 25 pounds.
Pets are allowed on request: free of charge.

Maximum of 2 pets per room. 

Fees: Valet service fee: US$32 plus tax per night.

Over-sized vehicles are not allowed. 

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

Enjoyed This
(113 Member Ratings)
Ratings & reviews reflect verified member feedback for Hayes Street Hotel over the past 15 months.
4.5 Ambiance
4.4 Location
4.4 Rooms
4.4 Quality of Service
4.4 Value for the Money
Show Reviews
Enjoyed Most
Great experience! Good location, clean and comfortable. Dog friendly with no extra fees. Valet parking was a bit expensive but nothing that would keep me from coming back. This will be our new go to hotel in Nashville!
Virginia Sep 15, 2019 Atlanta, GA, USA
Enjoyed Most
Very nice boutique hotel
Linda Sep 13, 2019 Bear, DE, USA
Other Comments
Upkeep of hotel was lacking. Staff knowledgeable, rooms in poor shape. Hot water stopped working in room.
Oluyemisi Sep 12, 2019 Orland Park, IL, USA
Enjoyed Most
Hotel was nice and clean
Other Comments
The rooms could use better lighting. The bathroom light is very dim. That’s the only complaint.
Brooke Sep 09, 2019 Warrenton, NC, USA
Enjoyed Most
Swanky place for the money, parking only on the street though....
Tammy Sep 06, 2019 Isle of palms, SC, USA
Other Comments
Parking was only valet parking at $32 night which is high
Dana Aug 24, 2019 Livermore, CA, USA
Enjoyed Most
Really nice, chill hotel!
Nicole Aug 21, 2019 KNG OF PRUSSA, PA, USA
Enjoyed Most
To begin, our visit was almost a disaster. After driving more than 10 hours from Milwaukee and getting in late we were told by the front desk clerk that our reservation was in their system for December and not August 15 - 18 as booked. I produced our printed confirmation showing the August dates and that I had paid for the full stay already. She said she couldn't help and recommended a neighboring hotel and that I go to Travelzoo/ for a refund. I expressed my firm displeasure with that decision when Jason, who I believe was managing the front desk that night said he would look into it. After a few moments he offered a room with two queen beds as well as comping the valet parking fee for the length of our stay. From that moment on our stay was perfect. The bar kitchen was still open and we ordered a sandwich wrap to split taking it and our bags up to our room to settle in. The staff were wonderful and very accommodating. The hotel is fully remodeled and upgraded, in a great location near downtown walkable to numerous dining options. We would definitely stay again!
James Aug 19, 2019 Milwaukeeilwaukee, WI, USA
Enjoyed Most
Room was clean and cute. We especially liked the porch swings that looked out the front windows and the patio in front where we ate breakfast.
Linda Aug 19, 2019 Elgin, IL, USA
Enjoyed Most
Great hotel. We didn't hear anyone nextdoor or any noise outside Everyone there was very nice and welcoming.
Jeannie Aug 16, 2019 Rising Fawn , GA, USA

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