Monterey

Portola Hotel & Spa

Member rates available
Jessica Tilley
Deal Expert

Why We Love This Hotel

  • Designated with a Condé Nast Traveler Readers' Choice Awards in 2018
  • On-site craft brewery, outdoor pool and kids club
  • The hotel has the largest day spa in Monterey
  • A five-minute drive to Monterey Bay Aquarium and Cannery Row

100%
"Ambiance, friendly employees and closeness to Fisherman's Wharf and Cannery Row"
Gail
Dec 21, 2018 - Tracy, CA, USA
See All 37 Member Ratings

Rooms & Rates

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Overview

On the coast among the wineries and beaches of central California lies the Portola Hotel & Spa at Monterey Bay, which recently completed a lobby renovation and added a new restaurant. This child-friendly property is also home to the area’s largest day spa and Monterey's original craft brewery.

The hotel is set on a historic plaza and is within walking distance of the vibrant Fisherman’s Wharf and Monterey Bay Aquarium (ask at the hotel about tickets -- they are the same price as when you buy direct, but are valid for two days instead of one). 

The hotel does not have air conditioning, but all nautical-style bedrooms have ceiling fans and large windows or patio doors that open to the sound of the ocean (and the occasional seagull or seal). Most rooms overlook the city or the pool courtyard. Upgrade to a Harbor View Room on the fifth or sixth floor for impressive sea views at night. Wi-Fi is free in the lobby or bar, but available for an extra charge in the guest rooms.

The hotel has three on-site restaurants: Jacks Monterey, the hotel's newest restaurant which features California cultural cuisine; Peter B's Brewpub, a craft brewery; and the Club Room, which offers a European style breakfast buffet daily.

Amenities

General

  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Extra beds / roll away beds
  • Fitness classes
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Outdoor pool
  • Restaurant
  • Pet-friendly
  • Steam Room

Services

  • 24-hour front desk
  • 24-hour security
  • Beauty treatments / massages (fees apply)
  • Concierge service
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Room service (limited hours)
  • Business center

Room amenities

  • Central heating
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Outdoor space for some rooms
  • Pay-per-view / movies on demand
  • Safe
  • Sitting area
  • Flatscreen TV
  • iPod/iPhone docking station
  • Video games on request

Internet

  • Complimentary Wi-Fi in public areas
  • Internet access (fees apply)
  • Wi-Fi in guest rooms (fees apply)
  • High-Speed Wi-Fi (fees apply)

Bathroom

  • Bathrobes
  • Bathtub
  • Hair-dryer
  • Luxury toiletries

Parking A Parking Fee applies and will be added to your bill:  
Self parking is $20 plus tax, Valet is $23 plus tax, per day. Charges will be added to your bill on checkout.  This rate is subject to change at the discretion of the property.

  • Off-street parking
  • Parking (fees apply)
  • Public car park (fees apply)
  • Valet service (fees apply)

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible pool area
  • Accessible restaurant
  • Accessible spa
  • ADA compliant rooms
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible

Policies

Check-in: Standard Time is 4pm.

No minimum age required to check in. Guests under the age of 18 require parental consent.

Checkout: Standard Time is 12pm.

Children and additional guests: Children ages 18 years and under stay free of charge when sharing parents’ room and using existing bedding (on request). Crib available free of charge for babies up to 15lbs (on request).
Extra person charge is $20 + tax per night and will be added to the bill at the hotel.
Charges will be added to your bill on checkout.

Pets: Pets are allowed on request (maximum 2 pets per room) and will be charged $50 for the first night, $25 for the 2nd & 3rd nights; pet fee has a $100 cap per stay. Charges will be added to your bill on checkout.

Fees: A County Tourism Assessment Fee of $2.00 will be added to your bill at the hotel.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: Parking fees will be added to your bill at the hotel:
Self parking - $21 plus tax per night and valet parking - $24 plus tax per night.
These charges are subject to change without notice and at the discretion of the hotel.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

100%
Enjoyed This
(37 Member Ratings)
Ratings & reviews reflect verified member feedback for Portola Hotel & Spa at Monterey Bay (CA) over the past 15 months.
4.3 Ambiance
4.6 Location
4.2 Rooms
4.4 Quality of Service
3.9 Value for the Money
Show Reviews
Enjoyed Most
location
Other Comments
very small rooms. Overpriced.
Maryann Feb 01, 2019 Westlake Village, CA, USA
Enjoyed Most
Ambiance, friendly employees and closeness to Fisherman's Wharf and Cannery Row
Gail Dec 21, 2018 Tracy, CA, USA
Enjoyed Most
The hotel location was amazing; however the location of our room was probably the least desirable in the hotel. We were down and around many corridors. The room overlooked the hotel trash dumpster. The hotel itself was beautiful.
Other Comments
On our first night the guests in the room next to us left their dogs in the room for the evening. They barked continually for about 3 hours. We called down to the front desk and they tried to contact the guests with no luck. The hotel staff shared that those guests did not register for a dog friendly room.
Nancy Dec 02, 2018 Chino, CA, USA
Enjoyed Most
remodeled room, and the included breakfast
Ronald Dec 01, 2018 Walnut Creek, CA, USA
Enjoyed Most
location, quiet room
Other Comments
can't wait for add'l Travelzoo offers for this hotel...
Christine Nov 23, 2018 El Cerrito, CA, USA
Enjoyed Most
Breakfast included is the best breakfast we've had.
Other Comments
Location is prime. Can walk to shop, eat, and entertain yourself.
Lolita Nov 17, 2018 Corcoran, CA, USA
Enjoyed Most
Great value for the price. Centrally location to pier, cannery row, downtown.
Other Comments
Didn't like the fact that it's pet friendly.
Ray Nov 09, 2018 San Ramon, CA, USA
Enjoyed Most
great staff....nice rooms....comfy beds....steps to downtown & Fishermans Wharf...delicious breakfast with eggs & omelettes made by the Wonderful Linda!!!
Other Comments
Peter B's Brewery in the back of the hotel has great Happy Hour food & drinks.
Tony Nov 08, 2018 Napa, CA, USA
Enjoyed Most
The atmosphere, breakfast,and the quiet. It is centrally located so we can walk to the wharf, downtown and cannery row.
Other Comments
Unfortunately the pool and hot tub were closed during our stay. They were redoing the deck are.
Sally Nov 07, 2018 Sacramento, CA, USA
Enjoyed Most
location of the hotel
Karen Oct 23, 2018 San Ramon, CA, USA

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