Monterey, CA

Portola Hotel & Spa

Member rates available
Travelzoo Staff

Why We Love It

  • Child-friendly property with an outdoor pool and a kids club
  • On-site craft brewery
  • The hotel has the largest day spa in Monterey
  • A five-minute drive to Monterey Bay Aquarium and Cannery Row
  • Save over 45% on dinner with this deal from Jacks Restaurant & Lounge

91% (271 Member Ratings)

"We expected the hotel to be noisey and hard to negotiate due to construction and remodeling of the lobby. We found it to be well signed and quite. The complimentary buffet style breakfast was well done and the endless Mimosas werea nice touch. We were even upgraded to a King Room without asking."
Catherine
Jan 13, 2017
Sedona, AZ, United States

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Map & Directions

If you can fly into Monterey regional airport, it’s easiest to take a taxi to the hotel. The journey only takes 10 minutes, and renting a car is probably more hassle than it’s worth -- parking is expensive and there are numerous one-way streets in the area. The nearest international airports are San Jose (about 80 minutes away) or San Francisco (just under two hours' drive) and the hotel provides both self-parking and valet parking (extra charge).

Rooms & Rates

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Overview

On the coast among the wineries and beaches of central California lies the Portola Hotel & Spa at Monterey Bay. This child-friendly property is also home to the area’s largest day spa and Monterey's original craft brewery.

The hotel is set on a historic plaza and is within walking distance of the vibrant Fisherman’s Wharf and Monterey Bay Aquarium (ask at the hotel about tickets -- they are the same price as when you buy direct, but are valid for two days instead of one). It's also a good location for business travelers (Monterey Conference Center is just next door), and Santa Cruz and Julia Pfeiffer Burns State Park are both about an hour's drive for day trips.

Children are welcomed with warm cookies at check-in and automatic membership into the Portola Pirates kids club for ages 3-12. The first stay at the hotel as a Portola Pirate includes a souvenir Portola Pirate Bag and self-guided treasure hunt map for buried treasure.

The hotel does not have air conditioning, but all nautical-style bedrooms have ceiling fans and large windows or patio doors that open to the sound of the ocean (and the occasional seagull or seal). Most rooms overlook the city or the pool courtyard. Upgrade to a Harbor View Room on the fifth or sixth floor for impressive sea views at night. Wi-Fi is free in the lobby or bar, but available for an extra charge in the guest rooms.

On site, Jacks Restaurant & Lounge is a well-known local's restaurant serving cuisine inspired by the California coast. Craft brewery Peter B’s Brewpub is the “downtown hot spot for beers,” says The Huffington Post.

From the press:
  • The hotel "welcomes guests with warm cookies at the front desk, which sets the hospitable tone of the property" -- U.S. News
  • Monterey is "a sanctuary of relaxation and recreation" -- Huffington Post

Amenities

General

  • Infant cots / cribs
  • Bar
  • Kids' club
  • Newspaper / magazines
  • Extra beds / roll away beds
  • Fitness classes
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Outdoor pool
  • Restaurant
  • Sauna / Steam Room
  • Pet-friendly

Services

  • 24-hour front desk
  • 24-hour security
  • Beauty treatments / massages (fees apply)
  • Concierge service
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Room service (limited hours)
  • Business center

Room amenities

  • Central heating
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Outdoor space for some rooms
  • Pay-per-view / movies on demand
  • Safe
  • Sitting area
  • Flatscreen TV
  • iPod/iPhone docking station
  • Video games on request

Internet

  • Complimentary Wi-Fi in public areas
  • Internet access (fees apply)
  • Wi-Fi in guest rooms (fees apply)
  • High-Speed Wi-Fi (fees apply)

Bathroom

  • Bathrobes
  • Bathtub
  • Hair-dryer
  • Luxury toiletries

Parking Self parking is $19, Valet is $22. Charges will be added to your bill on checkout.

  • Off-street parking
  • Parking (fees apply)
  • Public car park (fees apply)
  • Valet service (fees apply)

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible pool area
  • Accessible restaurant
  • Accessible spa
  • ADA compliant rooms
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.

Policies

Check-in: Standard check-in time: 4pm. No minimum age required to check in. Guests under the age of 18 require parental consent.

Checkout: Standard checkout time: 12pm.

Children and additional guests: Children ages 18 years and under stay free of charge when sharing parents’ room and using existing bedding (on request). Crib available free of charge for babies up to 15lbs (on request). Extra bed available (on request): $20 per night in king bed rooms only.
Extra person charge is $20 + tax per night.
Charges will be added to your bill on checkout.

Pets: Pets are allowed on request (maximum 2 pets per room) and will be charged $50 for the first night, $25 for the 2nd & 3rd nights; pet fee has a $100 cap per stay. Charges will be added to your bill on checkout.

Fees: A County Tourism Assessment Fee of $2.00 will be added to your bill at the hotel.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: At the Portola Hotel & Spa we are working on improving each and every guest experience. We are excited to announce our lobby renovation. Beginning in November 2016, we will be renovating our lobby and adding a new restaurant in our lower atrium. The upgrades will be completed in Spring of 2017. We appreciate your understanding and will make every effort to minimize any inconveniences during your stay. For a complete timeline, visit www.portolahotel.com.

Have a Question?

1-877-966-0000 Email Us Check the F.A.Q.
Customer Service available 24 hours

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.

It is the responsibility of the hotel chain and/ or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.

271 Member Reviews
(91% Positive)
Ratings & reviews reflect verified member feedback for Portola Hotel & Spa at Monterey Bay (CA) over the past 15 months.
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Enjoyed Most: We expected the hotel to be noisey and hard to negotiate due to construction and remodeling of the lobby. We found it to be well signed and quite. The complimentary buffet style breakfast was well done and the endless Mimosas werea nice touch. We were even upgraded to a King Room without asking.
Other Comments: We also purchased two vouchers for the dinner for two at Jack's restaurant in the hotel. Our son and his Fiancé met us at the hotel to celebrate their engagement. We used both vouchers for dinner and Jack's provided complimentary champagne for a toast. We have never eaten at Jack's on prior stays at the hotel. Boy have we been missing out. The food, service and reasonable prices are 5 star. We'll be back.
Catherine Jan 13, 2017 Sedona, AZ, United States
Enjoyed Most: Location is great
Other Comments: The construction is really right in the middle of the hotel and they should close the hotel to remodel it.
David Jan 10, 2017 APTOS, CA, United States
Enjoyed Most: The location and the service were excellent.
Other Comments: The pulley system at the fitness center was missing some essential parts like a bicep curl bar. I had requested a king bed over the phone, but when I arrived it seemed that the reservation was not noted.
Rashaan Jan 09, 2017 Berkeley, CA, United States
Enjoyed Most: Great location next to the wharf.
Susan Jan 09, 2017 Santa Maria, CA, United States
Enjoyed Most: The free mimosa breakfast and great view from our room!
Other Comments: Parking is very expensive, wish it were cheaper.
Stephanie Jan 09, 2017 Tracy, CA, United States
Enjoyed Most: The lovely room had a beautiful view of Monterey Bay. The room included a refrigerator and we had a microwave by request for no additional charge. We will definitely go back.
Other Comments: The construction going on really didn't bother us.
Stephen Jan 08, 2017 Oakland, CA, United States
Enjoyed Most: Excellent service, great location, and best possible breakfast. Will return!
Rolandus Jan 04, 2017 Cameron Park, CA, United States
Enjoyed Most: Breakfast was good
Other Comments: Renovations meant ongoing noise, favourite restaurant closed, room facing construction, heater temperature control off meant s hot and cold night of sleep.
Thomas Jan 04, 2017 Santa Cruz, CA, United States
Enjoyed Most: The location of the hotel. However, the $20 parking fee is the most expensive part of the stay.
Other Comments: It is under construction, so not as easy as it used to be.
sixia Jan 03, 2017 Los Gatos, CA, United States
Enjoyed Most: Location, price, Peter B's and Jack's restaurants
Jeff Jan 03, 2017 Watsonville, CA, United States

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Portola Hotel & Spa

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