Moose Hotel and Suites

Katie Jones
Deal Expert

Why We Love It

  • Located on Banff Avenue, it’s a short walk from downtown Banff
  • The two heated rooftop pools feature stunning mountain views and fire pits
  • Rated number 1 hotel in Banff on TripAdvisor
  • Wi-Fi, parking and Banff Transit passes are complimentary with each stay

Enjoyed This
(19 Member Ratings)
"The decor and the pools."
Feb 09, 2018
Calgary, AB, Canada

Map & Directions

The hotel is a 90-minute drive from Calgary International Airport.
Driving directions: Take the TransCanada Highway west to Banff. After you reach the Banff National Park Gates, it will be another 15-minute drive (15 km). Take the First Banff exit. Turn left at the stop sign (onto Banff Ave). The Moose Hotel & Suites is approximately five minutes (4.1 km) from the exit.

Rooms & Rates

Check Rates
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This 4-star property comes with everything you need for a relaxing retreat in the Rockies. Conveniently located on Banff Avenue, the heart of Banff is just a short walk away. Take full advantage of having the Canadian Rockies at your doorstep, with easy access to the Upper Hot Springs, Banff Gondola and some of the best skiing the West has to offer.

The Moose Hotel and Suites is decorated in crisp neutrals, with clean, modern lines. Wooden beams and leather accents add to the warmth of this upscale mountain lodge. The moose theme is continued throughout the hotel with colourful pieces by Aboriginal artist Jason Carter. 

Bedrooms come with mountain luxury beds, rain showers, LED Smart TVs, safes, mini-fridges, coffee makers and kettles. Laundry facilities and room service are also available. Wi-Fi, Banff transit passes and parking (with two Tesla charging stations) are free.

Guests can make use of the indoor pool, fitness centre, sauna, and the rooftop seating area -- complete with fire pits and two hot pools. The hotel’s Italian restaurant, Pacini, serves up a variety of options for any meal, and caters well to dietary restrictions. After a day in the great outdoors, you can sit back and pamper yourself at the full service Meadow Spa.



  • Infant cots / cribs
  • Bar
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Indoor pool
  • Restaurant
  • Roof terrace
  • Pet-friendly
  • Spa
  • 100% smoke-free
  • Sauna


  • 24-hour front desk
  • Beauty treatments / massages (fees apply)
  • Bike rental
  • Laundry / dry cleaning
  • Room service (limited hours)
  • ATM

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Kitchenette in some rooms
  • Safe
  • Sitting area
  • Flatscreen TV


  • Complimentary Wi-Fi throughout


  • Hair-dryer
  • Bathtub or shower


  • Complimentary parking
  • Off-street parking


  • Accessible bathroom in some rooms
  • Accessible parking
  • Accessible path of travel
  • Accessible spa
  • Roll-in shower
  • Wheelchair accessible

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.


Check-in: Standard Time is 4pm.

Minimum age required to check-in: 18.

Checkout: Standard Time is 11am.

Children and additional guests: Children up to age 16 stay free of charge when sharing parents’ room and using existing bedding. Infant's cot/crib available on request, free of charge for children under age 2. Extra beds are not available.

Pets: Pets are allowed on request, and will be charged CA$25 (subject to tax) per stay. Charges will be added to your bill at the hotel.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: The Meadow Spa and pools appointments sell out quickly and advance reservations are highly recommended for spa services. Please contact 403-760-8577 to make a appointments prior to check-in. A full list of spa services can be found here:

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-12 midnight ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Enjoyed This
(19 Member Ratings)
Ratings & reviews reflect verified member feedback for Moose Hotel & Suites over the past 15 months.
4.7 Ambiance
4.8 Location
4.6 Rooms
4.5 Quality of Service
4.2 Value for the Money
Show Reviews
Enjoyed Most
The decor and the pools.
Caleb Feb 09, 2018 Calgary, AB, Canada
Enjoyed Most
Awesome hotel, great service, beautiful building in a good location.
Andrew May 01, 2017 Red Deer, AB, Canada
Enjoyed Most
The rooms were very clean and updated. The hotel pools on the roof were absolutely amazing and you had a great view of the mountains while in the pools. Staff were very friendly.
John Mar 21, 2017 Calgary, AB, Canada
Enjoyed Most
The hotel is lovely and we enjoyed it. On Friday however I was woken up by work men. I told the receptionist when we checked out but she had not heard of any work scheduled. Then we went outside and there the men were working out front, up high. Work has to get done of course but I get up early for work and this was my get away.
Other Comments
The hot tub is amazing and the view spectacular!
Sylvia Mar 25, 2017 Calgary, AB, Canada
Enjoyed Most
The spa.
Kristen Mar 29, 2017 EDMONTON, AB, Canada
Enjoyed Most
The hotel is new and the room was modern and we had everything that we needed! The shower is huge and we really liked it!
Johanna Apr 04, 2017 Calgary, AB, Canada
Enjoyed Most
Very nice room.
Other Comments
Try to get a room above the ground floor or facing the courtyard.
Robin Mar 19, 2017 Calgary, AB, Canada
Enjoyed Most
The hot tubs on the roof were the best
Amy Mar 20, 2017 Prince Albert, SK, Canada
Enjoyed Most
Hots tubs
Other Comments
Having stayed in many hotels in Banff and Lake Louise, you can do a lot better for the $$$.
Rebecca Mar 19, 2017 Oakville, ON, Canada

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