Queens Hotel Cheltenham - MGallery is a "relaxingly chic venue" that "presides grandly over the heart of Cheltenham", says The Daily Telegraph. Stays at this 19th-century Neoclassical hotel are now $144,saving up to 44% on regular rates.
What's Included
Overnight accommodation in a Deluxe room, with full English breakfast and late checkout until 4pm (subject to availability), for two
"Excellent experience, highly professional yet friendly service, grand building, great bed, perfect breakfast. Only problem is that I sometimes have trouble booking online on Travelzoo site (comes up with my server is denied access) so my husband had to book for me."
This Regency property in Cheltenham -- often called the "gateway to the Cotswolds" -- has a great location on the corner of the tree-lined Promenade and Imperial Square and Gardens
One of the first purpose-built hotels of Europe, opened in 1838, it has welcomed guests including Arthur Conan Doyle and Edward Elgar
This Neoclassical building is Grade II-listed and retains original features such as a towering Georgian staircase and hand-painted wallpaper designed by Augustus Pugin
A "relaxing venue with discreetly slick service", it has "stylish" bedrooms and food that "celebrates much of the best of the Cotswolds" (The Daily Telegraph)
Overview
The imposing façade of Queens Hotel Cheltenham - MGallery presides elegantly over Imperial Square and Gardens, and the Promenade, a beautifully preserved Regency-era thoroughfare lined by elm and horse-chestnut trees. Since opening July, 1838, the hotel has welcomed illustrious guests including Charles Napier, Arthur Conan Doyle and Edward Elgar.
Behind its Corinthian columns, large windows and carved cornices, a sense of space prevails. Its impressive lobby has a striking tiled floor, sumptuous armchairs and hand-painted wallpaper designed by Augustus Pugin -- the same design can be found in the Houses of Parliament. Other original features at this Grade II-listed property include a towering staircase and a curved wooden bar brought back from India in 1850.
The Napier Restaurant and Orangery uses fresh ingredients from local Cotswolds farms and artisan producers. In fine weather, meals can be taken in the garden. The Gold Cup Bar offers over 40 varieties of gin in an ornate but intimate setting, including one that was created by a local distillery to commemorate the hotel's 180th anniversary.
Bedrooms are spread over three floors and offer climate control, crisp Egyptian cotton linen, fluffy bathrobes and walk-in showers in the bathrooms.
Amenities
General
Infant cots / cribs
Bar
Newspaper / magazines
Restaurant
No pets allowed
100% smoke-free
Services
24-hour front desk
24-hour room service
Concierge service
Laundry / dry cleaning
Room amenities
Central heating
Coffee / tea-making facilities
Fridge
Iron and ironing board
Safe
Flatscreen TV
Internet
Complimentary Wi-Fi throughout
Bathroom
Bathrobes and slippers
Hair-dryer
Luxury toiletries
Bathtub or shower
Parking
Parking (fees apply)
Accessibility
Accessible meeting room
Accessible parking
Accessible path of travel
Accessible restaurant
Facilities for guests with special needs
Roll-in shower
Wheelchair accessible
Policies
Check-in:
Standard Time is 2pm. Minimum age required to check in: 18.
Checkout:
Standard Time is 12pm.
Children and additional guests:
Extra beds are not available.
Pets:
No pets allowed.
Cancellation:
Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Private outdoor parking costs £13 per car per night and is available on a first come, first served basis; the concierge is happy to assist you with valet parking upon arrival. Car parks and on-street parking in Cheltenham are available for a fee. Cheltenham Spa railway station is just over a mile away is a 25-minute walk from the hotel.
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(84 Member Ratings)
Ratings & reviews reflect verified member feedback for Mercure Cheltenham Queens Hotel over the past 15 months.
Excellent experience, highly professional yet friendly service, grand building, great bed, perfect breakfast. Only problem is that I sometimes have trouble booking online on Travelzoo site (comes up with my server is denied access) so my husband had to book for me.
Other Comments
Excellent all round
TraceyDec 05, 2019Teignmouth, United Kingdom
Enjoyed Most
Fantastic hotel, we had a superior room as part of the Travelzoo deal which was beautiful. We had a view over the town and all the Christmas lights. The staff were very welcoming and friendly, and the plate of petit fours in our room was a nice touch. The breakfast was delicious, and my gluten free diet was well catered for.
The location was perfect, just a few minutes walk down to the town and shops. Just opposite the hotel are several very nice bars and restaurants.
Other Comments
Will definitely return in the summer, and would recommend the hotel to anyone.
RhianNov 27, 2019Pentre Rhondda, United Kingdom
Enjoyed Most
We had a lovely first visit to Cheltenham, the staff were very friendly and helpful. Only downside was some strange beeping that went off every minute or so from about 6 in the morning which woke us and kept us awake..
AnthonyNov 25, 2019Warwick, United Kingdom
Enjoyed Most
Arrived about lunchtime and our room was ready for us. All members of staff were exceptional in terms of friendliness, professionalism and willingness to offer help and assistance. The car park was very full when we arrived, but someone even came out of the kitchen area to help. Staff should be praised.
Other Comments
The location of Queens is lovely, overlooking the park. Renovations meant the main lift wasn't working, but this will be remedied in time.
JenniferJul 01, 2019Walsall, United Kingdom
Enjoyed Most
It was a lovely break for myself and my husband
Other Comments
Very kind and caring staff
LindaJul 01, 2019Nottingham, United Kingdom
Enjoyed Most
Staff really helpful.
Parking good as we have a Blue Badge
JaneJun 30, 2019Kidderminster, United Kingdom
Enjoyed Most
Lovely room. Great staff. Good breakfast.... a little slow as they were very busy , but nothing to complain about.
maryJun 30, 2019Trowbridge, United Kingdom
Enjoyed Most
Relaxed
SUSANJun 24, 2019Bridgend, United Kingdom
Other Comments
Next time make sure not on level 1 facing the road
WilliamJun 24, 2019Neath, United Kingdom
Enjoyed Most
Loved our stay here! The room was spacious with relaxing decor, large comfy bed (and wonderful sleep) and good variety at breakfast.
We liked the small touches like a carton of real milk in the fridge for teas and coffees and the hotel baked cookies at reception were delicious!
Excellent location too. Would definitely recommend and return.
SharonJun 24, 2019Bristol, United Kingdom
Enjoyed Most
staff were terrific
colinJun 20, 2019Bristol, United Kingdom
Enjoyed Most
The quality of the room and the the delicious breakfasts!
Other Comments
A beautiful building that is well preserved and a high standard of décor. The location in Cheltenham could not be bettered.
YvonneJun 19, 2019Taunton, United Kingdom
Enjoyed Most
Great location for access to restaurants/bars/shops.
Other Comments
Lovely rooms. Great breakfast.
JessicaJun 17, 2019Marlborough, United Kingdom
Enjoyed Most
Fresh fruit for breakfast
Other Comments
Room was cold with heating turned off but on request they provide a small electric heater. On booking asked for a quiet room, but were on the middle floor with very creaky floorboards, a busy road outside and a noisy child nexdoor. The full English cooked breakfast was very small and not very warm, but the fresh fruit was lovely.
Staff very pleasant and helpful. Well placed for the town and eating places, but parking expensive.
sandraJun 13, 2019Coventry, United Kingdom
Enjoyed Most
Location was fantastic
Other Comments
Lovely interior,rooms beautiful and very spacious, shower was great
JulieJun 03, 2019Cardiff, United Kingdom
Enjoyed Most
Excellent service
MorganJun 03, 2019Swindon, United Kingdom
Enjoyed Most
Staff were lovely and room was really good.
KarenMay 29, 2019Royal Wootton Bassett, United Kingdom
Enjoyed Most
The staff were very welcoming and attentive. Nothing was too much trouble for them and they greeted everyone who walked through the door with a smile.
LotifaMay 28, 2019Newport, United Kingdom
Enjoyed Most
Lovely surroundings - attention to the story of the building was excellent. That wallpaper and staircase is stunning. Location is perfect for exploring Cheltenham and shopping area
Other Comments
Breakfast was bit of a problem both days we stayed. The dining room was overwhelmed and many things were missing from buffet. Orders were very slow too.
WendyMay 28, 2019Coventry, United Kingdom
Enjoyed Most
All very good....probably the friendly service
Other Comments
Great position,very good food
RichardMay 27, 2019Worthing, United Kingdom
Enjoyed Most
Fantastic customer service and fabulous location
RachaelMay 20, 2019Wolverhampton, United Kingdom
Enjoyed Most
Lovely room, very good breakfast
Other Comments
Room on the road side, so quite noisy with bar music and people walking past on way home from bars
KarenMay 20, 2019Solihull, United Kingdom
Enjoyed Most
Great location. Wonderful spacious bedroom overlooking green.
Delicious cooked breakfast rather than buffet. Staff very friendly and helpful.
Other Comments
Overall an exceptionally good hotel.
Exceeded our expectations.
StephenMay 19, 2019Exeter, United Kingdom
Enjoyed Most
We couldn't fault this hotel. We were well looked after by the staff, lovely clean room, excellent Bar, excellent Breakfast. We shall stay again!!
PeterMay 19, 2019Bridgnorth, United Kingdom
Enjoyed Most
Reception areas lovely. Excellent breakfast.
Other Comments
first room allocated was communicating with next door room. All conversation from that room was audible. The reception ageed and moved us to another room: no view, loud extractor fan went on all night.
DavidMay 19, 2019stratford upon avon, United Kingdom
Enjoyed Most
The people
Arthur NMay 18, 2019Wallington, United Kingdom
Enjoyed Most
The secret garden where we enjoyed drinks in the sunshine
Other Comments
We are fussy travelers but hotel exceeded our expectations. Stunning decor in public areas,lovely spacious room with bathrobes and slippers and a fridge. The staff couldn’t do enough for you and the location was spot on
ChristineMay 17, 2019Cardiff, United Kingdom
Enjoyed Most
Garden location. Bedroom and view over park. Efficient and friendly service
NeilMay 16, 2019Reigate, United Kingdom
Enjoyed Most
Everything about the hotel was amazing!
Other Comments
Without a doubt a fantastic experience at this stunningly glorious hotel. The staff,ambiance, level of service and fayre were outstanding.
MikeMay 13, 2019Barry, United Kingdom
Enjoyed Most
Wonderful fresh quality breakfast.
Other Comments
Beautiful room
LornaMay 02, 2019KidwellyCarmarthen, United Kingdom
Enjoyed Most
Location and friendliness of staff together with beautifully appointed lounge and dining room.
KarenMay 01, 2019Stourbridge, United Kingdom
Enjoyed Most
The ambience , helpful staff. Excellent breakfast.
MMay 01, 2019Llanelli, United Kingdom
Enjoyed Most
Position
GORDONApr 29, 2019BristolBristol, United Kingdom
Enjoyed Most
The dining experience
Other Comments
Very comfortable hotel.
DouglasApr 29, 2019Swansea, United Kingdom
Enjoyed Most
Excellent location, luxury hotel brand, welcome staff, attention to detail
Other Comments
Excellent breakfast in bright light restaurant
AngelaApr 28, 2019Pershore, United Kingdom
Enjoyed Most
Lovely atmosphere, excellent service. Room was very comfortable and just what we requested.
Other Comments
Had dinner in the Napier Restaurant; it was delicious. Small restaurant so it had a more intimate feel. Service was very good, with friendly staff.
RobertApr 28, 2019Stonehouse, United Kingdom
Enjoyed Most
It was very comfortable
Other Comments
Staff were nice and friendly. The room was splendid
JanetApr 28, 2019HOLDITCH, United Kingdom
Enjoyed Most
Room and central location
MartinApr 25, 2019Worthing, United Kingdom
Enjoyed Most
excellent rooms and great breakfast
EdnaApr 24, 2019Manchester, United Kingdom
Enjoyed Most
We got upgraded to a beautiful room which was a lovely surprise.
JanetApr 23, 2019Northampton, United Kingdom
Enjoyed Most
Breakfast was excellent. The bed was large and super comfortable and a great shower and bathroom
Other Comments
Note to those with a car. It’s easy to park around the hotel at a low cost. Parking app allows payment for following day so you don’t need to get up early to feed the meter
MikeApr 21, 2019London, United Kingdom
Enjoyed Most
Lovely breakfast. Very attentive and jolly staff. Good location.
FrancesApr 19, 2019Kidderminster, United Kingdom
Other Comments
Movement level from the guest in room above ours was extreme . Although we accept it is an old building the noise level from creaking floor boards was very annoying
MikeApr 14, 2019Hadlow Down ,Uckfield, United Kingdom
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Why did the price change?
Why did the price change?
Based on room availability for your selected dates, some rates have changed. We'll always show you the lowest rates available based on your check-in / check-out dates.
Why did the price change?
Why did the price change?
Based on room availability for your selected dates, some rates have changed. We'll always show you the lowest rates available based on your check-in / check-out dates.
What you need to know: Prices are based on two adults sharing. Please see Policies & Fees for information about travelling with children or extra adults.
$144 / night
Why We Love This Deal
Queens Hotel Cheltenham - MGallery is a "relaxingly chic venue" that "presides grandly over the heart of Cheltenham", says The Daily Telegraph. Stays at this 19th-century Neoclassical hotel are now $144,saving up to 44% on regular rates.
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