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Sheraton Grand Krakow

Travelzoo Staff

Why We Love This Hotel

  • A luxurious hotel overlooking the River Vistula, with a rooftop bar offering excellent views
  • The main market square & Wawel Castle are within a 10-minute walk; guests can rent bikes for free
  • Some rooms have views of the river or castle
  • There's a restaurant, vodka bar, snack bar & indoor pool


The Sheraton Grand Hotel Krakow is a luxurious modern hotel on the banks of the River Vistula, with a stunning rooftop terrace offering excellent views over the city.

The main market square (Rynek Glowny) and Wawel Royal Castle are both within 10 minutes' walk of the hotel.

Classically decorated, pet-friendly rooms include Wi-Fi (for a surcharge; it is free in public areas), a flat-screen TV, and tea- and coffee-making facilities. Upgraded rooms feature river or castle views, while club rooms and suites offer free Wi-Fi and access to a lounge with complimentary breakfast. Suites add separate living rooms; one has a kitchenette and a Jacuzzi. Room service is available, including breakfast in bed.

There's a Mediterranean restaurant with a courtyard garden, a vodka bar and café, a bar/lounge serving Tex-Mex snacks and a rooftop terrace bar serving cocktails. Other amenities include a concierge, a lobby shop, a heated indoor pool, an exercise room and a sauna; bicycles are available to rent free of charge.

Rooms & Rates

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  • Gym / fitness center
  • Indoor pool
  • Roof terrace
  • Sauna / Steam Room
  • Extra beds (fees apply)
  • 100% smoke-free


  • 24-hour front desk
  • 24-hour room service
  • Airport transfer (fees apply)
  • Concierge service
  • Currency exchange / ATM
  • Express check-in / checkout
  • Laundry / dry cleaning
  • Safe in reception (fees apply)
  • Business center

Room amenities

  • Coffee / tea-making facilities
  • Iron and ironing board
  • Mini bar
  • Safe


  • Complimentary Wi-Fi in public areas
  • Wi-Fi in guest rooms (fees apply)


  • Bathrobes
  • Hair-dryer
  • Slippers


  • Parking (fees apply)


Check-in: Standard Time is 3pm.

Minimum age required to check in: 18.

Checkout: Standard Time is 12pm.

Pets: Pet maximum weight in kg is 25. Pet maximum weight in lb is 55. Only dogs and cats are allowed. Maximum number of pets per room 2. Only service animals are allowed. Service animals are exempt from fees/restrictions. Pets allowed (no fees)

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: Check-in time starts at 3pm Check-out time is 12pm

You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.

Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: PLN 95 for adults and PLN 47.50 for children (approximately)
  • Airport shuttle fee: PLN 100 per vehicle (one way)
  • Self parking fee: PLN 75 per night (in/out privileges)
  • A pet fee will be charged
  • Rollaway bed fee: PLN 160.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

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Sheraton Grand Krakow