Hallmark Hotel The Queen, Chester

Top 20 deal - sells out quickly
Travelzoo Staff

Why We Love It

  • This Victorian railway hotel's heritage is celebrated throughout -- look out for the reception desk made of antique suitcases, bar menus resembling train tickets and the chandelier in the lobby that includes the names of past queens
  • The King's Grill holds two AA Rosettes
  • Previous guests include Charles Dickens, Cecil Rhodes and Lillie Langtry
  • Chester Cathedral is a 10-minute walk away, and Chester Racecourse is 20 minutes' stroll away
  • Chester Zoo, with over 15,000 animals, is 10 minutes' drive away

90% (29 Member Ratings)

"the room, the food, the ambience."
Apr 25, 2017
Pontefractp, United Kingdom

Map & Directions

Hallmark Hotel The Queen, Chester has parking for £10 per night Mon-Thu and £15 per night Fri-Sun. Chester railway station is less than a minute's walk away and Liverpool John Lennon Airport is less than 40 minutes' drive away.

Rooms & Rates

Check Rates


Hallmark Hotel The Queen, Chester is filled with quirky features that reference its Victorian heritage -- look out for the reception desk made out of antique suitcases and bar menus resembling train tickets. There is also a chandelier in the lobby that includes the names of past queens.

The hotel is in the centre of Chester. Lonely Planet describes the city as "one of English history's greatest gifts" because of its medieval architecture and collection of Tudor- and Victorian-era buildings, all encapsulated by a red sandstone Roman wall.

The hotel is opposite Chester railway station, and a 10-minute walk from Chester Cathedral -- founded as a Benedictine abbey in 1092 -- where you can take a tour to the top of the bell tower for panoramic views of the city.

Chester Zoo, with over 15,000 animals from 500 different species including Asian elephants, jaguars and orangutans, is 10 minutes' drive away. 

Chester Racecourse, the oldest racecourse still in use in England, is a 20-minute stroll away.

One of the hotel's restaurants -- The King's Grill -- holds two AA Rosettes and serves locally sourced food. Breakfast is served in the Jubilee Restaurant and snacks are available in the Waiting Room Bar.

The hotel has secluded Roman-themed gardens, three bars, a fitness suite and free Wi-Fi.

From the Press:

  • "It's a fantastic base for a fun weekend in Chester." -- The Sun

  • "It couldn't be better located -- just a few minutes' stroll into the city." -- The Sun



  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Gym / fitness center
  • Restaurant
  • No pets allowed
  • 100% smoke-free


  • 24-hour front desk
  • 24-hour room service
  • Concierge service
  • Express check-in / checkout
  • Laundry / dry cleaning

Room amenities

  • Central heating
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Safe
  • Sitting area
  • DVD / CD player & library
  • Flatscreen TV


  • Complimentary Wi-Fi throughout


  • Hair-dryer
  • Bathtub (in some rooms)


  • Parking (fees apply)


  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • Roll-in shower
  • Wheelchair accessible

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.


Check-in: Standard check-in time: 3pm. Minimum age required to check in: 18.

Checkout: Standard checkout time: 11am

Children and additional guests: Infant's cot/crib and extra bed available on request, free of charge, for children aged 2 and under.

Pets: Pets are not allowed

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: Dinner included in the Travelzoo Deal will either be served in The King's Grill or in the Jubilee Restaurant, depending on availability.

Have a Question? Contact Travelzoo.

Customer Service available 24 hours

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.

It is the responsibility of the hotel chain and/ or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.

90% Positive
(29 Member Reviews)
Ratings & reviews reflect verified member feedback for Feather & Co Ltd t/as Queen Hotel Chester over the past 15 months.
4.4 Ambiance
4.6 Location
4.1 Rooms
4.5 Quality of Service
4.3 Value for the Money
Show Reviews
Enjoyed Most
the room, the food, the ambience.
Other Comments
The hotel is only 5minutes walk into town. Cannot recommend enough, everything was fabulous
Pamela Apr 25, 2017 Pontefractp, United Kingdom
Enjoyed Most
The interior garden, the attentive staff at dinner.
Other Comments
We had heard from two different friends how lovely the hotel was. We were disappointed with our room, it was tired and not cleaned very thoroughly. We were told that they are renovating some of the rooms...obviously not ours. We did wonder is this because we had an offer from your company, that we we were allocated the inferior one , if so that is a shame as we would hesitate using this system again. The hotel in general was quite nice, with some lovely features, good food and friendly staff. We didn't pay full price we know that but as it was a special occasion, my daughter had been very ill and just gone into remission I was especially disappointed. Thankyou for you attention Kim Turner .
Kim Apr 24, 2017 Southport, United Kingdom
Enjoyed Most
The dinner and breakfast included in a good deal.
John & julie Apr 24, 2017 Bolton, United Kingdom
Enjoyed Most
Friendly staff and good food
Vincent Apr 23, 2017 Northwich, United Kingdom
Enjoyed Most
Very comfortable beds and dinner in the restaurant was lovely
Other Comments
Rooms are a good size
Elaine Apr 22, 2017 Manchester, United Kingdom
Enjoyed Most
Good location
Other Comments
Food served cold in restaurants
sharon Apr 22, 2017 Stoke-on-Trentstoke on trent, United Kingdom
Enjoyed Most
Great food. Polite staff. Clean room. Good location. Perfect
Susan Apr 20, 2017 Bradford, United Kingdom
Enjoyed Most
Atmosphere and surroundings
Other Comments
Outstanding value for money in lovely surroundings.
MARC Apr 19, 2017 tamworth, United Kingdom
Enjoyed Most
The food and service in the restaurant was great,
Other Comments
The bedrooms were dirty, hot and the shower was broken so we could not use it. The room was dirty the net in the windows was ripped and black with dirt. The bathroom was also filthy making you not want to use it.
Jenna Apr 19, 2017 Whitehaven, United Kingdom
Other Comments
Travelzoo deals - Car Parking should be included in the deal!
TRACEY Apr 18, 2017 Herts, United Kingdom

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Hallmark Hotel The Queen, Chester