Virginia Beach

Best Western Plus Sandcastle Beachfront Hotel

Travelzoo Staff

Why We Love This Hotel

  • Beachfront hotel on the world-famous boardwalk
  • Most rooms have ocean views and private balconies
  • Children 13 or younger stay free

92%
"Grits for breakfast"
Valerie
Apr 8, 2019 - Mount Joy, PA, USA
See All 100 Member Ratings

Rooms & Rates

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Overview

Located on Virginia Beach’s boardwalk, the Best Western Plus Sandcastle Beachfront Hotel is the ideal setting for a family trip to the ocean and conveniently located less than 2 miles from kid-friendly exhibits at the Virginia Museum of Contemporary Art and Virginia Aquarium.

Rooms have large windows -- many with ocean views and balconies -- dark-wood furnishings and modern accents in bold shades of red and orange. Each room is equipped with a flat-screen TV, DVD player, coffee maker, microwave and free Wi-Fi. The property has three suites, each with a kitchenette, to accommodate larger groups and families.

Each morning, guests are treated to a complimentary breakfast, an omelette bar, fresh pastries, fresh yogurt and seasonal fruit. Ocean's 14, the on-site restaurant, serves seafood for lunch and dinner.

The property features a glassed-in pool and hot tub area that leads to an outdoor sun deck. The fitness center looks out onto the ocean and pier. Steps from the hotel grounds, the 3-mile boardwalk is lined with restaurants, amusement park rides and the Virginia Legends Walk, educating visitors about the state's most famous citizens, including Thomas Jefferson, Ella Fitzgerald and Robert E. Lee.

Amenities

General

  • Infant cots / cribs
  • Bar
  • Fitness classes
  • Gym / fitness center
  • Indoor pool
  • Restaurant
  • No pets allowed
  • Extra beds (fees apply)
  • 100% smoke-free

Services

  • 24-hour front desk
  • 24-hour security
  • Bike rental
  • Laundry / dry cleaning
  • Business center
  • ATM

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Kitchenette in some rooms
  • Jacuzzi in some rooms
  • Safe
  • DVD / CD player & library
  • Flatscreen TV

Internet

  • Complimentary Internet access
  • Complimentary Wi-Fi throughout

Bathroom

  • Hair-dryer
  • Bathtub or shower

Parking

  • Complimentary parking

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible pool area
  • Accessible restaurant
  • ADA compliant rooms
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible

Policies

Check-in: Standard Time is 3pm.
Minimum age required to check in: 21.

Checkout: Standard Time is 11am.

Children and additional guests: Children 13 and under stay free of charge when using existing bedding.
Extra bedding available upon request: US$10 plus tax, per night.
Crib/Pack 'n Play available upon request: free of charge.
Extra guest charges will apply as follows:
US$10 plus tax per night for older children and adults.

Rates are based on double occupancy. 

Pets: Only service animals allowed.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: Self-Parking is complimentary for one vehicle per room. Self-Parking is available for additional vehicles for $10.00 (subject to tax) per day. Charges will be applied to your bill at the hotel. These rates are subject to change without notice and at the discretion of the property.

1307 Grille closed seasonally. Ocean's 14 Restaurant stays open for dinner.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

92%
Enjoyed This
(100 Member Ratings)
Ratings & reviews reflect verified member feedback for Best Western Plus Sandcastle Beachfront Hotel over the past 15 months.
3.8 Ambiance
4.7 Location
3.9 Rooms
4.5 Quality of Service
4.2 Value for the Money
Show Reviews
Enjoyed Most
The staff was very friendly and the management team addressed my issues and promptly issued a credit for our stay. Everyone was very friendly.
Other Comments
Room was dusty and outlets didn’t work. We were on the 9th floor and the elevator would randoly stop at the 8th and go back to the lobby so we had to carry our luggage up a flight of stairs. Long wait for elevators. Smoke smell in room.
Kimberly Apr 18, 2019 Rutherford, NJ, USA
Enjoyed Most
Grits for breakfast
Other Comments
Friendly and helpful staff
Valerie Apr 08, 2019 Mount Joy, PA, USA
Enjoyed Most
location
Nancy Apr 03, 2019 Fork Union, VA, USA
Enjoyed Most
The customer service by staff was excellent. And all rooms face the beach.
Catherine Apr 03, 2019 Williamsburg, VA, USA
Enjoyed Most
Location
Other Comments
Room cleaning sketchy. Breakfast not great
Gerrit Apr 01, 2019 Richmond, VA, USA
Other Comments
I only have one suggestion. When you put your breakfast out, the french toast and waffles need to be in a different warmer as they were barely warm(cold by the time you got to your table) and the syrup should be right next to them as they were across the room. Maybe a pot of hot syrup would be helpful.
Melody Mar 29, 2019 Providence, NC, USA
Enjoyed Most
The view of the ocean from the room.
Karen Mar 21, 2019 Fredericksburg, VA, USA
Enjoyed Most
great location, great parking, great ocean view.
Other Comments
took forever to check in. there was only one person that would handle incoming guests. the other was always on the phone. we had to take a 9th floor room because the only other floor available was where a wedding event was. the 9th floor was loud all night long. also the breakfast food was hardly replenished and right when we got there we were told it was closing. you don't do that when we are in the middle of getting food! also the coffee pot was broken!
kel Mar 18, 2019 Elkridge, MD, USA
Enjoyed Most
The room was basically as expected for a mid-range hotel. Balcony overlooking the beach and pier was nice, but somewhat tired.
Other Comments
A key factor in choosing this property was the included breakfast. During the off season (February), there is no excuse for overcrowding demand, but the breakfast was woefully lacking. Whatever fruit was gone and not replenished one hour into the 3 hour breakfast window. About 1 1/2 hours into the breakfast time, milk was completely gone. The selection and appearance of the food was poor. Disappointed. Also, only one of three elevators was working. Sad.
Cecil Feb 18, 2019 Richmond, VA, USA
Enjoyed Most
Ocean view
Michael Jan 16, 2019 New Bern, NC, USA

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