Playa del Carmen

Panama Jack

Travelzoo Staff

Why We Love It

  • All-suite property with balconies or terraces – over half with ocean views
  • Family-friendly amenities include kid and teen clubs, free scuba lessons and loaner bikes
  • Suites sleep up to five guests and upgrades include exclusive cabana use
  • Property features five restaurants, four bars and two pools

"Family-friendly sister hotel to The Royal has downtown Playa's best accommodations for the schoolyard set" -- Fodor’s

Map & Directions

The hotel is a 10-minute drive from Playa del Carmen Airport. 

Rooms & Rates

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Located on a swim-friendly stretch of Playa del Carmen, the Gran Port Real All-Inclusive is the family-friendly sister resort of The Royal, across the street. The resort accommodates even the tiniest travelers with a complimentary kids club for guests 4-12 years old, a teen club and video game room. Visitors can explore the grounds with free loaner bikes or discover another world under the water with the resort's snorkeling equipment or by taking a free scuba lesson. Two pools, a Jacuzzi, a giant chess set, mini golf and afternoon bingo and blackjack games provide fun for all ages rain or shine.

Over half the accommodations at the all-suite property feature ocean views and all have a private balcony or terrace. Each suite is equipped with a flat-screen TV, fully-stocked mini bar, marble bathroom and free Wi-Fi. Guests can upgrade to larger rooms with ocean views and additional amenities like a premium liquor cabinets, speaker systems and Nespresso coffeemakers. Family suites have bunk beds and extra space to accommodate up to five guests while the Gran Suites include designated beach cabanas just steps from the rooms and those 18+ can access the adjacent sister property.

The property has five restaurants, including a 24-hour buffet to meet the needs of even the pickiest eaters. Visitors can dine on Italian fare, local cuisine, fresh seafood, beach barbecue or sushi with the option to eat outside with views of the water or indoors for added elegance. Four bars serve cocktails against the backdrop of the ocean from the lobby to a tiki hut on the sand.

A babysitter is available to assist while mom and dad indulge with pampering treatments at SpaReal. After a massage or facial, guests can unwind in the hot tub, cold plunge pool, sauna or steam room.

Just one block from the Fifth Avenue shopping district, the resort’s location is within a 15-minute walk of the area’s most popular restaurants and nightlife. 

From the press:
  • "There are world-famous beaches nearby, however, and the enormous, free-form pool provides an alternative venue for sunning and swimming" --



  • Kids' club
  • Games room
  • Gym / fitness center
  • Roof terrace
  • Sauna / Steam Room
  • Spa


  • 24-hour front desk
  • Baby-sitting service on request
  • Concierge service
  • Currency exchange / ATM
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Room service (limited hours)

Room amenities

  • Air-conditioning
  • Iron and ironing board
  • Mini bar
  • Safe
  • Flatscreen TV


  • Complimentary Wi-Fi in guest rooms
  • Complimentary Wi-Fi in public areas


  • Hair-dryer


  • Complimentary parking
  • Public car park

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.


Check-in: Standard Time is 3pm.

Checkout: Standard Time is 12pm.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: Pets not allowed Check-in time starts at 3pm Check-out time is 12pm

Know Before You Go

  • A resort fee is included in the total price displayed.
  • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Mandatory Fees and Taxes

The charges below are included in your overall room price:

  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Renovations and Closures
The property will be renovating from 01 October 2017 to 01 December 2017 (completion date subject to change). The following areas are affected:

  • Bar/lounge
  • Dining venue
  • Lobby
The property will be renovating from 30 October 2017 to 26 November 2017 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Have a Question? Contact Travelzoo.

Customer Service available 24 hours

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

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Panama Jack

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