Lee

Black Swan Inn

Travelzoo Staff

Why We Love This Hotel

  • Rooms feature private balconies overlooking Laurel Lake
  • Kayaks and pedal boats are available to rent on-site
  • The Norman Rockwell Museum, Tanglewood and the Lee Premium Outlets are within a 15-minute drive

97%
"Location, nice room, friendly staff, Indian restaurant on site"
Martin
Apr 1, 2019 - Newtown, CT, USA
See All 59 Member Ratings

Rooms & Rates

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Overview

Two hours from Boston and three hours from New York City, Black Swan Inn is located in the Berkshires -- an area praised by Frommer's as "a leafy playground for urban dwellers seeking a rural escape."

Mountain adventures and lakeside relaxation await, with cozy rooms offering a great base for guests visiting the area. Rooms feature private balconies overlooking Laurel Lake and have free Wi-Fi.

Guests can rent tandem or single kayaks, paddleboats or pontoon boats and spend the day relaxing on the lake, or drive less than 10 minutes to the Lee Premium Outlets to uncover impressive bargains. 

Art lovers can peruse 998 original paintings and drawings at the Norman Rockwell Museum, located within a 15-minute drive of the property, or shop at Lee Premium Outlets, a 7-minute drive away.

Amenities

General

  • Infant cots / cribs
  • Newspaper / magazines
  • Gym / fitness center
  • Restaurant
  • No pets allowed
  • 100% smoke-free
  • No elevator / lift

Services

  • 24-hour front desk
  • Bike rental
  • Concierge service
  • Business center

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Jacuzzi in some rooms
  • Outdoor space for some rooms
  • Sitting area
  • DVD / CD player & library
  • Flatscreen TV

Internet

  • Complimentary Internet access
  • Complimentary Wi-Fi throughout

Bathroom

  • Hair-dryer
  • Luxury toiletries
  • Bathtub or shower

Parking

  • Complimentary parking

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • Facilities for guests with special needs
  • Wheelchair accessible

Policies

Check-in: Standard Time is 3pm.
Minimum age required to check in: 21.

Checkout: Standard Time is 11am.

Children and additional guests: Children 6 and under stay free of charge when using existing bedding.
Crib/Pack 'n Play available upon request: free of charge.
Extra beds are not available.
Extra guest charges will apply as follows:
US$20 plus tax per night for older children and adults.

Pets: Only service animals allowed.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

97%
Enjoyed This
(59 Member Ratings)
Ratings & reviews reflect verified member feedback for The Black Swan Inn over the past 15 months.
4.4 Ambiance
4.7 Location
4.4 Rooms
4.5 Quality of Service
4.8 Value for the Money
Show Reviews
Enjoyed Most
Location, nice room, friendly staff, Indian restaurant on site
Martin Apr 01, 2019 Newtown, CT, USA
Enjoyed Most
The lake views.
Other Comments
The fireplaces are not operational and the breakfast leaves much to be desired, but the rooms are clean, the staff friendly and the location is wonderful. Great to wake up to water views.
Stephanie Jan 14, 2019 Winthorp, MA, USA
Enjoyed Most
The rooms were clean. Loved the balcony overlooking the lake. Perfect venue for family holiday get together.
Other Comments
Several members of our group had to wait til 4:30 to check in (3pm is check in time per hotel) The staff was pleasant but they seem to be understaffed in house keeping. Also upon check out the clerk had no idea how to print a receipt. Much of the staff seems new to their jobs
cynthia Jan 01, 2019 South Deerfield, MA, USA
Enjoyed Most
Attention to detail
Other Comments
I have never been to a hotel as thought out and care for. I would go back in a heartbeat. Impressed.
Mary Ann Dec 27, 2018 Medford, NY, USA
Enjoyed Most
They have an Indian restaurant on premise that has great food and a nice view of the lake as you eat. The room was nice size with nice amenities. Very close to the outlets and other points of interest. A great two night shopping/relaxing getaway.
Joseph Dec 19, 2018 Schenectady, NY, USA
Enjoyed Most
View
Other Comments
Probably lovely in warmer weather
Stefanie Dec 14, 2018 Staatsburg, NY, USA
Enjoyed Most
Rooms are comfortable and clean, setting is beautiful and the staff is exceptional.
Beryl Dec 10, 2018 Erieville, NY, USA
Enjoyed Most
The king room with the balcony and view was great!
Other Comments
It would have been nice if the restaurant kept to the advertised hours; they closed early and opened late.
helen king Dec 03, 2018 Flushing, NY, USA
Enjoyed Most
Location, great staff, very nice rooms.
Other Comments
The info book in each room listed vending machines on property. NOT SO. NO vending machines at all. Ice machine YES. They need to correct and update .
WILL Dec 02, 2018 FLORENCE, MA, USA
Enjoyed Most
Rooms are spacious, well-kept and otherwise clean. Patio overlooking the lake is marvelous. Location, location, location! Easy parking.
Other Comments
The sheets were stained. The lobby smelled of cigarettes smoke. The continental breakfast was not replenished on either mother and the options were 30% of our last stay 1.5 years ago here.
Grace Nov 26, 2018 Brookline, MA, USA

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