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Hacienda AltaGracia, an Auberge Resort

Travelzoo Staff

Why We Love It

  • 5-star resort featured on Condé Nast Traveller's 2016 Hot List as one of the best new hotels in Central and South America
  • At 20,000 square feet, its spa is the largest in Central America
  • Guests can tour the 28-stable equestrian centre and spend the day riding 
  • All guests receive complimentary daily breakfast and Wi-Fi

"Breathtakingly luxurious" -- Fodor's
100%
Enjoyed This
(22 Member Ratings)
"The attention to detail is amazing here. Is pretty much perfect"
Richard
May 06, 2018
Irvine, CA, USA

Map & Directions

Hacienda AltaGracia is located in San Isidro del General. The resort can easily be accessed via a short flight on Sansa Airlines from San Jose International Airport to San Isidro Airport, which is located just 35 minutes from the resort. Alternatively, guests can also reach the resort via one of its private planes, which depart from San Jose International Airport and Liberia International Airport. Guests who choose to arrive by car can take a 3.5-hour scenic mountain drive from the San Jose airport.

Rooms & Rates

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Overview

If you think Costa Rica is all about its beaches, think again. Hacienda AltaGracia, the first Auberge resort in Central America, is tucked high among the mountains of Pérez Zeledon -- one of the last unexplored areas in southern Costa Rica. Named on Conde Nast Traveller’s Hot List for 2016, this one-of-a-kind hotel is sure to provide travellers with a luxurious vacation in the midst of nature. Guest rooms are spacious and all have terraces that overlook the mountains or San Isidro Valley.  

Activities are endless at this luxury resort. Spend the day being pampered in the spa, which at 20,000 square feet is the largest in Central America. The resort has its own 28-stable equestrian centre, where guests can take a tour and hop on a horse for a ride through the mountains and rainforest. The hotel also offers ultralight aircraft tours in which guests sit back while an expert pilot takes off from the resort’s own landing strip and glides high in the sky, offering aerial views of the surrounding area. Refresh after a day of exploration in either the indoor or outdoor pool and hot tub. The outdoor pool also offers those great mountain views.

The resort has three dining options on property -- Ambar, La Cantina and El Bistro -- which all embrace a farm-to-table concept inspired by locally sourced ingredients. From the spacious suites and multiple dining options to the endless activities, this Auberge resort in the heart of nature exudes luxury and is sure to leave travellers relaxed and refreshed.

Amenities

General

  • Infant cots / cribs
  • Bar
  • Games room
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Indoor pool
  • Outdoor pool
  • Pool bar
  • Restaurant
  • Sauna / Steam Room
  • No pets allowed
  • Spa
  • Extra beds (fees apply)

Services

  • 24-hour front desk
  • 24-hour security
  • Airport transfer (fees apply)
  • Beauty treatments / massages (fees apply)
  • Bike rental
  • Butler service
  • Chauffeur service (fees apply)
  • Concierge service
  • Currency exchange / ATM
  • Express check-in / checkout
  • Laundry / dry cleaning
  • Room service (limited hours)
  • Business center
  • ATM
  • Baby-sitting service (fees apply)

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Mini bar
  • Safe
  • Sitting area
  • DVD / CD player & library
  • Flatscreen TV
  • iPad on request
  • iPod/iPhone docking station

Internet

  • Complimentary Internet access
  • Complimentary Wi-Fi throughout

Bathroom

  • Bathrobes and slippers
  • Hair-dryer
  • Separate shower
  • Luxury toiletries
  • Bathtub (in some rooms)

Parking

  • Complimentary parking
  • Complimentary valet service

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible pool area
  • Accessible restaurant
  • Accessible spa
  • ADA compliant rooms
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.

Policies

Check-in: Standard Time is 3pm.

Minimum age required to check in: 18.

Checkout: Standard Time is 12pm.

Children and additional guests: Children 12 and under stay free of charge when sharing parents’ room and using existing bedding (on request).
Crib available on request, free of charge for children up to the age of 5.
Extra bed available on request and in the Premium Casita, Master Casita and Two Bedroom only: $50 + tax per night.
Rates are based on double occupancy.  Extra person charge for the Deluxe Queen Suite and Two Bedroom Casita is $75 (subject to tax) per person per night.  Extra person charge for the Premium and Master Casita is $125 (subject to tax) per person per night.
Charges will be added to your bill at the hotel.

Pets: No pets allowed.

Fees: A daily resort fee of $28.25 including tax applies and is included in the total price shown on check-out.

The Resort Fee includes:
High-speed internet access
A welcome cocktail
In-room snack and refreshment centre, replenished daily
In-room coffee replenished daily
Use of fitness centre, steam, & sauna
Daily scheduled activities
Valet parking
Resort tote bag (one per room, per stay)

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available 24 hours

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

100%
Enjoyed This
(22 Member Ratings)
Ratings & reviews reflect verified member feedback for Hacienda AltaGracia over the past 15 months.
5.0 Ambiance
4.8 Location
5.0 Rooms
5.0 Quality of Service
5.0 Value for the Money
Show Reviews
Enjoyed Most
The attention to detail is amazing here. Is pretty much perfect
Other Comments
The attention to detail is amazing here. Is pretty much perfect
Richard May 06, 2018 Irvine, CA, USA
Enjoyed Most
Rooms, spa, food
Samantha Apr 15, 2018 Mequon, WI, USA
Enjoyed Most
Everything but the distance to drive and lack of signs, ensuring you were still on the correct path
shawn Jan 19, 2018 Sheppard Air Force Base, TX, USA
Enjoyed Most
I enjoyed the staff the most at the resort. They are so respectful, eager to please, and offer totally personalized service.
Other Comments
My visit was amazing! I can't wait to book a return to trip! A few Hacienda AltaGracia staff members to point out that offered the most incredible service I've ever received and ensured our trip was a success - Ivan (Food & Beverage Director), Dunia (breakfast & lunch server), Daniel & Moises (zipline tour guides), Jen & Lucas (Life on the Farm tour guides), Adrianne & Steven (incredible Concierge staff), Raymond (driver for many events) and Pam and JP (General Manager & his wife who is the Marketing Manager). The day we arrived to San Jose our Sansa Airlines flight to San Isidro was canceled due to high winds. We would have never made it to the resort the same day if it hadn't been for Pam's wonderful intervention! Thanks to all for an incredible adventure!!
Patti Dec 18, 2017 Cincinnati, OH, USA
Enjoyed Most
Staff. Amenities. Room. Location. Everything.
Raphael Nov 16, 2017 Paris, France
Enjoyed Most
The exceptional service.
Other Comments
Had a very relaxing time staying at the resort. The staff is beyond exceptional and took care of every little need. Everyone connected with us personally. We were very sad to leave the resort. Will come back for sure.
Praveen Dec 09, 2017 Cedar Park, TX, USA
Enjoyed Most
The professional staff, beatifil grounds and the attention to detail around the resort.
Marc Nov 07, 2017 Pointe-Claire, QC, Canada
Enjoyed Most
There were so many wonderful things about the experience. The view of the valley was amazing from the pools, restaurants and my room. The staff were genuinely friendly. I was traveling alone, and they were attentive and provided many ideas on how to enjoy my time.
Other Comments
The greeting when I arrived from Stephen as well as a personal greeting from the manager, made me feel that I was a valued guest. I received a refreshing cold towel and a passionfruit juice to relax with while we went over my check in. This feeling of being a valued guest continued throughout my stay from all of the staff. Stephen and Deandra were especially helpful with planning my activities. Juan Diego and Yendra were wonderful guides and all of the staff provided exceptional service throughout my stay.
Kari Jun 22, 2017 frisco, CO, USA
Enjoyed Most
EVERYTHING AND EVERYBODY was amazing! We were there to celebrate our tenth wedding anniversary and experienced perfection from every angle.. scenery, staff, service, food, excursions, etc.
Other Comments
Please have more special rates.
Khanh Sep 05, 2017 Baton Roue, LA, USA
Enjoyed Most
the staff is absolutely delightful.
Other Comments
You gotta go !!!!
melinda Sep 30, 2017 Stevenson Ranch, CA, USA

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Hacienda AltaGracia, an Auberge Resort

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