"This was supposed to be a “king superior” room. Room was very small and older. Hotel has old style charm, but if you are looking for a modern room, this may not be for you.
Safe in the room wasn’t working. Maintenance came right up to fix.
No space in the bathroom."
The Boston Park Plaza is undeniably grand in more ways than one: With 1,060 rooms, it's one of the largest hotels in Beantown. It was also built in 1927 and still boasts a soaring art deco-style lobby with gilded ceilings and a dramatic black and white color palette. Add to that its prime real estate between Back Bay and Boston Common, and it's easy to understand why the Park Plaza has been a favorite of the city's who's-who for nearly a century — you might even spot Mark Wahlberg in the steakhouse just off the lobby.
Guest rooms weave the hotel's historic accents — think original crown molding — with modern amenities like Google ChromeCast, plush upholstered headboards, black-out shades and "massive closets" (The Telegraph). For extra space, we recommend upgrading to a Deluxe or Superior room — they start at 280 square feet. Suites come with separate living and bedroom areas.
On-site dining ranges from pub food at M.J. O'Connor's Irish bar to an impressive selection of steaks, seafood and oysters on the half-shell at STRIP by Strega Steakhouse. There's also a Starbucks in the lobby, which opens at 5:30 a.m. daily — especially handy if you need to fuel up before an early flight.
Amenities
General
Infant cots / cribs
Bar
Newspaper / magazines
Extra beds / roll away beds
Fitness classes
Gym / fitness center
Restaurant
Pet-friendly
100% smoke-free
Services
24-hour front desk
24-hour security
Airport transfer (fees apply)
Beauty treatments / massages (fees apply)
Concierge service
Express check-in / checkout
Laundry / dry cleaning
Room service (limited hours)
Safe in reception (fees apply)
Business center
ATM
Room amenities
Air-conditioning
Central heating
Coffee / tea-making facilities
Fridge
Iron and ironing board
Kitchenette in some rooms
Pay-per-view / movies on demand
Safe
Flatscreen TV
Internet
Complimentary Internet access
Complimentary Wi-Fi throughout
Bathroom
Hair-dryer
Luxury toiletries
Bathtub or shower
Parking
Off-street parking (fees apply)
Parking (fees apply)
Valet service (fees apply)
Accessibility
Accessible bathroom in some rooms
Accessible meeting room
Accessible parking
Accessible path of travel
Accessible restaurant
Accessible spa
ADA compliant rooms
Facilities for guests with special needs
Roll-in shower
Wheelchair accessible
Policies
Check-in:
Standard Time is 3pm. Minimum age required to check in: 18.
Checkout:
Standard Time is 12pm.
Children and additional guests:
Children 17 and under stay free of charge when using existing bedding. Extra bedding available upon request: US$30 plus tax, per stay. Crib/Pack 'n Play available upon request, free of charge, for children 3 and under. Extra guest charges will apply as follows: US$25 plus tax per night for older children and adults.
Pets:
Pets are allowed on request. A non-refundable cleaning fee of US$75 plus tax, per stay will be charged upon arrival.
Fees:
A US$75 plus tax, per night incidental hold will be placed on the debit/credit card provided at check-in. Valet service fee: US$65 plus tax per day. Car park fee: US$40 plus tax per day. A resort/facility fee of US$25 plus tax, per night will be added to the total price of your stay upon check out.
The resort/ facility fee includes:
Unlimited, streaming quality, high-speed wifi in guestrooms (for up to 6 devices)
Unlimited local and domestic long distance phone calls (North America)
Unlimited access to digital news and magazines via PressReader
ChromeCast streaming for personalized entertainment in each guestroom
Access to state-of-the-art 20,000 square-feet Fitness Center
Quick and easy e-checkout via the guestroom TV
Boarding pass printing at the FedEx Business Center
Notary services upon request, Monday-Friday
Self-parking does not include in and out privileges. Valet parking includes in and out privilege
Cancellation:
Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(277 Member Ratings)
Ratings & reviews reflect verified member feedback for Boston Park Plaza Hotel & Towers (part of Highgate & Starwood) over the past 15 months.
This was supposed to be a “king superior” room. Room was very small and older. Hotel has old style charm, but if you are looking for a modern room, this may not be for you.
Safe in the room wasn’t working. Maintenance came right up to fix.
No space in the bathroom.
Other Comments
Would stay again. But only if best rate. Would not pay full price. Other viable options.
AmyFeb 10, 2020North Attleborough, MA, USA
Enjoyed Most
Beautiful hotel in perfect location near Newbury Street shopping and restaurants, near Boston Commons. 10 min from airport.
LauraFeb 06, 2020Seattle, WA, USA
Enjoyed Most
Very nice. Great location to the theater.
BarbaraFeb 05, 2020Somerset, MA, USA
Enjoyed Most
Warm attentive staff. We feel like the Park Plaza is another home.
JaneJan 30, 2020Crested Butte, CO, USA
Enjoyed Most
Our go to hotel in Boston, especially during the dead of winter when the price becomes reasonable.
anneJan 27, 2020Cortlandt, NY, USA
Enjoyed Most
Excellent
Other Comments
Great place and location !
DavidJan 24, 2020ALBRIGHTSVILLE, PA, USA
Enjoyed Most
Location was great; staff was friendly
Other Comments
The room while large was a little dated and had no option to store clothes such as a dresser or drawers. They charge 22 a day for a facility fee of internet and so forth but for example to watch Netflix you needed to stream from your own account and phone.
VictoriaJan 22, 2020Brooklyn, NY, USA
Enjoyed Most
Excellent experience due to a well trained staff. A little to costly on o. The bar, lunch, and dinner side of things. The room price was good for the quality and location of the hotel.
EdwardJan 13, 2020Wyandotte, MI, USA
Enjoyed Most
Great location. Great front desk and bellman
markJan 10, 2020CAPE ELIZ, ME, USA
Enjoyed Most
There for a wedding which was great.
Nice renovation of the hotel but customer service is lacking. Facility fee charge is excessive for the little one gets.
DebraJan 04, 2020Greenwich, CT, USA
Enjoyed Most
Only criticism is no morning coffee stations available in the morning. Given only two coffee pods in the room for two people
Other Comments
Location is stupendous. 13 minute walk to all venues we attended... 2 minute walk to Boston Common. Great hotel for family for Mew Year Eves festivities!!
CindyJan 02, 2020Shirley Center, MA, USA
Enjoyed Most
This was my 10th stay at this hotel. I enjoy it every time. Excellent service always. The location is also superb.
NellyJan 01, 2020Cornish, NH, USA
Enjoyed Most
Hotel was nice, location better. We have stayed here over the years. Our room was a smaller deluxe. Since we are a older couple we thought it was strange that the bathroom tub/shower did not have a safety bar and only one light on the side of the bed and only one bed table.
DavidDec 30, 2019Hyannis, MA, USA
Enjoyed Most
Everybody was super friendly.
The maids all said hello as we passed them in the hall.
The older gentlemen who helped me with my bags to my room was kind and professional even though I ran out of tip money. I said I’d bring more down when my husband got there and he seemed touched and thanked me but said it was ok and not to worry. He handled it graciously. I wish I’d caught his name. The travelzoo deal is why we stayed there. It was great!
daleDec 30, 2019PortlandPortland, ME, USA
Enjoyed Most
The hotel is grand and historical; staff very pleasant. Parking across the street is $40 overnight, small rooms and could hear noises from outside, hallway, above and beside us, they offer water at check in, why not just put a few bottles in the room. Comfortable beds and they have 12:30 check out.
christineDec 29, 2019Nashua, NH, USA
Enjoyed Most
Love the great travelzoo specials
Other Comments
Have visited park plaza for 45 years
PatteeDec 26, 2019TruroTruro, MA, USA
Enjoyed Most
The Park Plaza is in a fabulous location, has attentive staff, and comfortable room. It’s the perfect place to stay when visiting Boston.
JenniferDec 25, 2019East Burke, VT, USA
Enjoyed Most
The hotel was great and staff was top-notch. They went out of there way to make it a great experience. Loved the room - so homey and comfortable.
Other Comments
The only thing that is annoying is the parking situation.
JoanneDec 24, 2019Plymouth, MA, USA
Enjoyed Most
great location and great price
GennadiyDec 24, 2019Westfield, MA, USA
Enjoyed Most
Room was very small... I told check in we did not need 2 queen beds, So we were given a Room with a single king. The bathroom had a folding door which was somewhat inconvenient , there was barely a closet, and barely a surface in the Room. I felt as though this was some kind of economy situation.
HeleneDec 23, 2019Providence, RI, USA
Enjoyed Most
The hotel was great. Bed comfy, shower lots of pressure, hotel decorated nicely for Christmas , ease of checking in and out. Friendly courteous staff including when I asked a cleaning lady where the ice machine was. She was nice and walked to show me where it was. Hotel is in a great location. We were going to the Wang Center for a show and walked to prudential building too. I will go back.
AnnDec 23, 2019marshfield, MA, USA
Enjoyed Most
Only complaint was the bed was a bit too hard and I like a hard bed
Other Comments
This was a great way to see the city while it’s decorated for the holidays
Jo AnnDec 21, 2019Weymouth, MA, USA
Enjoyed Most
Great time, great price for a little getaway close to jome
BruceDec 17, 2019LeominsterLeominster, MA, USA
Enjoyed Most
The hotel is absolutely beautiful! The staff was very kind and accommodating. We arrived 2 hrs before scheduled check-in time and they gave us an available room right away. About 20 minutes after checking the staff member who checked us in, reached out to make sure we had everything we needed!
SaraDec 16, 2019Brooklyn, NY, USA
Enjoyed Most
Very nice stay in the city center. Nice room, nothing amazing, but met our needs just right.
DouglasDec 16, 2019Lee, NH, USA
Enjoyed Most
My daughter got engaged there and we enjoyed celebrating at and around the Park Plaza
JulianneDec 16, 2019Raynham, MA, USA
Enjoyed Most
Staff all welcoming, professional and helpful.
PatriciaDec 16, 2019South Portland, ME, USA
Enjoyed Most
Front Desk & restaurant staff were superb - professional, courteous & knowledgeable.
MichaelDec 15, 2019Boxford, MA, USA
Enjoyed Most
Great hotel. Location is excellent.
DanielDec 14, 2019Pennellville, NY, USA
Enjoyed Most
Too big a hotel; older bathroom; no coffee in the foyer; breakfast not included
jenniferDec 13, 2019Mysticmystic, CT, USA
Enjoyed Most
The hotel check in and check out was very easy. The location is excellent. The size of the studio is outstanding. The value was also outstanding. The room was clean, but nothing special in terms of decor. The bed was very comfortable. The shower water was luke warm at night but fine in the morning. Another shelf in the bathroom would be helpful.
Other Comments
The common areas are beautiful and fitting for the hotel location in Boston
HaigDec 12, 2019Canton, CT, USA
Enjoyed Most
Great staff! Perfect location. Definitely be back.
PatriciaDec 11, 2019West Harwich, MA, USA
Enjoyed Most
The check in was handled promptly and professionally. The hotel lobby felt very festive for the holidays. There were many areas to relax and enjoy. The gentleman concierge was not courteous for his attentive position. We actually stopped in another hotel for recommendations and directions. Our room was restful. We did not order room service. Access to gym is a plus. Overall, BPP does a wonderful job.
LaurieDec 11, 2019Denville, NJ, USA
Enjoyed Most
The staff was professional and helpful. There was a problem with the safe and it was handled expeditiously. The main sights were well within walking distance and the hotel is not surrounded by the more touristy areas. All in all an extremely good location.
JohnDec 10, 2019Ronkonkoma, NY, USA
Enjoyed Most
Great stay / location is excellent
MichaelDec 10, 2019WaylandWayland, MA, USA
Enjoyed Most
Very nice stay all the way around
Not fair to charge everyone a $25 Services fee if you never use the Services.
JasonDec 08, 2019Hartford, CT, USA
Enjoyed Most
Snow plowing went on all night, rooms are not soundproof at all
BarbaraDec 04, 2019Hanover, NH, USA
Other Comments
Although hotel was beautiful the bathroom in our room was extremely small
Laura-JeanDec 04, 2019LevittownLevittown, NY, USA
Enjoyed Most
Everything was "nice enough." The room was spotless, the linens crisp, 3 pillows on the bed. The room design was drab, beiges and browns. The very large lobby has several spaces in which to hang out. A central bar and dining area with overpriced typical hotel food, a gift shop, a concierge and a library - which was the only unusual/unique thing about this hotel. The staff are extremely polite, all say good morning and all provided prompt and friendly service, from the speedy check-in front desk to the valet who took care of my car. I will likely not stay here again because there are so many hotels from which to choose and the Boston Park Plaza is not a stand out.
Other Comments
Thank you for training your staff to be polite.
paulaDec 04, 2019Cummington, MA, USA
Other Comments
we were on 14th floor, nice room on corner but even with blinds drawn street noise can be heard
otherwise lovely stay and enjoyed library with fireplace
JamesDec 01, 2019Mashpee, MA, USA
Enjoyed Most
Nice corner room was very spacious however bathroom was very tiny and when toilet was flushed it was extremely loud/noisy! Lovely crisp linens, Keurig was nice touch, loved that windows opened a few inches.
Other Comments
The concierge service was lacking - seems only interested if you were paying for a tour, not very helpful with subway info., etc.
JamesNov 30, 2019Bar Harbor, ME, USA
Enjoyed Most
The hotel is greatly located. The staff was very friendly. The room was great, a little small, but clean and with a great view. The staff at off the common restaurant was great, especially the host Luis. He was very attentive, very knowledgeable, and he went above and beyond with his service. He was very attentive, I'd say Luis gave us superb service. Looking foward to staying again at what I consider my second home.
JeanNov 27, 2019Haverhill, MA, USA
Enjoyed Most
Beautiful old school hotel
Other Comments
Booked room for 5 . On arrival, had to pay extra to have rollaway bed put in room. Only 4 towels & 1 small bottle of shampoo, shower gel etc - for 5 adults.
jackNov 18, 2019Boston, MA, USA
Enjoyed Most
Great location! So close to everything downtown. Right across from Public Gardens and near Newbury Street shopping. Added bonus is that it is one block from the Arlington T stop. Rooms were modern, clean and spacious. Lobby and ambiance was great and the staff were fantastic. A connected Starbucks made getting morning coffee a breeze.
CaitlinNov 05, 2019Philadelphia, PA, USA
Other Comments
Room was right next to stair well. All that could be heard was loud banging from door closing at all hours of day and night.
HeatherNov 04, 2019East Greenwiich, RI, USA
Enjoyed Most
Due to change of plans this was a last minute booking. Saw the travel zoo email pop up and I jumped on it. Great location, lots of restaurants in the area. Very busy hotel, but clean and the staff were very friendly and helpful.
DeniseNov 01, 2019Warwick, Bermuda
Enjoyed Most
The hotel was located within less than a 5 min Uber to the theatre district. The room, a two queen deluxe was clean and
The staff were polite. The hotel bar looked very cozy.
JoriOct 31, 2019Westport, MA, USA
Other Comments
This is not a resort, so why a "resort fee?"
Judy and GaryOct 14, 2019Exeter, NH, USA
Enjoyed Most
Stayed here many times when coming to Boston to see a ball game or theater. Very close to the Green line T stop that we come in on. Have always have a good experience.
KathyOct 07, 2019Uncasville, CT, USA
Enjoyed Most
Hotel was nice. Good do better on the bedding - no blanket provided, Bathroom was too small . No place to place toiletries.
TeresaSep 04, 2019Austin, TX, USA
Enjoyed Most
I love the hotel. The staff is so helpful and friendly. If I could change one thing it would be the choice of music in the lobby. Maybe during the day, you could play something more relaxing. It feels like a club, even when I'm eating breakfast.
CarlaSep 03, 2019Newtown, CT, USA
Enjoyed Most
This was our second stay here. We like the location very much. The lobby is great and there is a Starbucks for morning coffee. The rooms are fairly spacious. The only drawback is that the bathroom is ridiculously small.
KarenSep 01, 2019Glenmont, NY, USA
Other Comments
When we arrived at our room, the safe did not work so we called security to have it looked at. No one came after 30 minutes. We called again - this time to the front desk - and someone came up in about 10 minutes. When the staff member entered our room she saw a bottle of alcohol on the desk and commented, "I should take that and dump it, but I am being nice." Since the desk was on the far side of the room from the safe, we were very shocked she had scoured the room that quickly to look around at our belongings. We were not made aware of any hotel policies against alcohol in the room and furthermore it was an unopened bottle that we purchased to take back to Canada. We felt very nervous and insulted and wondered if staff would enter our room when we were out to examine other items that they might deem to be against policies. Thoroughly unnerving. I did not sleep well at all worrying about the situation. When we returned to Canada I received a text from someone at the hotel asking how our room was. They obviously sent this after check-in, but I was not receiving text messages as my international roaming was turned off. I find this a very odd way to communicate with guests who may or may not have mobile phone plans for the US. Quite arrogant to assume every guest can communicate via text like Americans. I replied and told the person our story above. They did apologize for the way the guard acted, but advised us, “Our liquor license does not allow guests to bring in outside alcohol and drink it, which is an exclusive Massachusetts law that is not common in other states.” We have searched online and have found nothing about this law. Furthermore, it was not communicated to us from Travelzoo or the hotel during the reservation or check-in process. There was no notice in the rooms - which were equipped with refrigerators and ice buckets and ice was available just down the hall. Regardless of the alleged law, we were not treated with common courtesy and it completely ruined our stay.
KenAug 26, 2019Calgary, AB, Canada
Enjoyed Most
Could not beat the deal. Great location. Staff is exceptional. Room was clean. Fridge was nice to have in room.
JenniferAug 12, 2019ToledoToledo, OH, USA
Enjoyed Most
Service was excellent. Great location. Room was very small and bathroom a little worn.
AnnaAug 10, 2019Denver, CO, USA
Enjoyed Most
No, the hotel itself was just fine. A little slow in valet parking when checking in.
Other Comments
The parking, taxes, and resort fee added about $200 to the room fees. Just too many hidden costs for my liking.
JesseAug 04, 2019Sacramento, CA, USA
Enjoyed Most
Beautiful lobby. Tiny room, but comfy. The floors were not cleaned in bathroom. I wish the breakfast buffet and/or valet parking was included in price. A little ridiculous to have to pay $60 to park and $27 per person for a breakfast buffet that was sub par. Other than that, it was a good experience.
Other Comments
Beautiful lobby. Tiny room, but comfy. The floors were not cleaned in bathroom. I wish the breakfast buffet and/or valet parking was included in price. A little ridiculous to have to pay $60 to park and $27 per person for a breakfast buffet that was sub par. Other than that, it was a good experience.
MaryannaJul 30, 2019Colchester, VT, USA
Other Comments
was forced to cancel reservation 2 days in advance. Neither the Park Plaza nor Travelzoo would give any kind of refund since terms were 3 days. I see on the hotels website that terms are 24 hours. Because of this I feel scammed and will never book through travelzoo again after booking many trips in the past. Shame on you
PaulJul 28, 2019Jupiter, FL, USA
Enjoyed Most
The rooms and commons areas were clean and tidy. The property has fine dining options as well as casual food. We parked our own car and it was easy and a wee bit cheaper than valet.
AndreaJul 23, 2019North Providence, RI, USA
Enjoyed Most
Good rate for Boston, but with extra fees started to get expensive. Love the late checkout time of 12pm.
AmyJul 15, 2019Eliot, ME, USA
Enjoyed Most
This was our first time staying at the Park Plaza.This was an overnight as a late anniversary celebration.We found our room to be very comftable from the bed to all the extra outlets in the room.It was also a good size we stated in the King deluxe room.It was handy having a table and chairs in the room also.
Other Comments
Staff we interacted with were helpful I love the location as it is across from the Boston Public Gardens and common.I also appreciate the checkout time bein noon as compared to most hotels being at 11 am.
robertJul 09, 2019Mansfield, MA, USA
Enjoyed Most
Boston is a great city and the hotel is right in the center of everything you would like to experience
DeborahJul 06, 2019Hope, RI, USA
Enjoyed Most
Bathrooms very tiny but the rest was perfect
EllenJun 29, 2019Marshfield, MA, USA
Enjoyed Most
Great Italian restaurant right outside the hotel. The T -stop (metro) is just a few steps away.
Other Comments
The had trouble finding my reservation. My name was listed as "United States?" This has happened before.
LauraJun 29, 2019Capitola, CA, USA
Enjoyed Most
all good!
FrancisJun 29, 2019Nahant, MA, USA
Enjoyed Most
Location and ambience
Other Comments
Love it!
DianeMay 30, 2019Temple, NH, USA
Enjoyed Most
Location ,lots of lobby places
Other Comments
Close to subway
StefanieMay 27, 2019Staatsburg, NY, USA
Enjoyed Most
Wonderful service and friendly staff. Perfect location!
KathleenMay 15, 2019Charleston, SC, USA
Enjoyed Most
Beautiful old hotel Great location
Other Comments
Thought $60 a night to park car was too much.
RobertMay 14, 2019Watervliet, NY, USA
Enjoyed Most
Location
jamesMay 08, 2019Silverton, OR, USA
Enjoyed Most
The atmosphere and location of the hotel was great. Easy to get around and many restaurants to choose from.
ElaineMay 07, 2019Jersey City, NJ, USA
Enjoyed Most
location, lobby
lubaMay 04, 2019Great Neck, NY, USA
Enjoyed Most
The hotel is beautiful and the staff so accommodating
CaroleApr 27, 2019Newport, RI, USA
Enjoyed Most
The lobby area was really cool.
Other Comments
The bathroom was tiny even compared with European standards. No frills rooms.
MargoApr 26, 2019Glenville, NY, USA
Enjoyed Most
Located a block from the Common, good restaurants and fine shopping.
JohnApr 23, 2019Lincoln, RI, USA
Enjoyed Most
Location and staff
davidApr 22, 2019Westport, CT, USA
Enjoyed Most
Everything! Convenient location to the venue we attended. Staff was absolutely wonderful and accommodating!
LeonaApr 22, 2019Washington, VT, USA
Enjoyed Most
Location to everything.
Other Comments
Be mindful of the older lobby bartender. Ordered two glasses of Chardonnay and was told $20. Asked to keep the tab open, had two more and the bill reflected $12/glass in lieu of the $10/glass originally stated.
GerardApr 19, 2019Portsmouth, RI, USA
Enjoyed Most
Service. Chambermaid went out of her way to get us real cream for our morning cofffee
StephenApr 09, 2019New Hampton, NH, USA
Enjoyed Most
We were in Boston and wanted to treat our son to a fun birthday weekend.
The hotel was in the perfect location to get to all the places we wanted to visit. The bed was amazingly comfortable. We loved our experience and would definitely go back.
JeffreyApr 08, 2019Lisbon, NH, USA
Enjoyed Most
Terrific value for the money. Thank you, TravelZoo!
AmeliaApr 03, 2019Huntingdon Valley, PA, USA
Enjoyed Most
Location
JudyApr 03, 2019Orleans, MA, USA
Enjoyed Most
Location was Fantastic. The rooms were average, but clean .
Other Comments
Sadly when I thought of the Park Plaza I had a much more Grand view
SamuelMar 25, 2019Medway, MA, USA
Enjoyed Most
Location
PattyMar 25, 2019Milton, MA, USA
Enjoyed Most
Cleanliness, beautiful lobby, such a wonderful vibrant lively atmosphere. So Boston! Rooms are great and wel maintained.
Mar 21, 2019Cohasset, MA, USA
Enjoyed Most
Location and cleanliness are great. The thin walls always seem to be a problem for me.
SherryMar 21, 2019Pembroke, MA, USA
Enjoyed Most
Location & friendly staff
Other Comments
Bautifully maintained.
JamesMar 21, 2019Dover, NH, USA
Enjoyed Most
Chambermaids is their only saving grace
Other Comments
Front desk not people person
RainierMar 17, 2019Monroe, NY, USA
Enjoyed Most
Sadly, other than location, not much to say!
Other Comments
Room had no door on closet, bathroom barely accommodated one adult, plastic cups, no coffee mugs, no wine glasses, daily facility fee ( for what??????) etc., etc. Having stayed at this hotel a number of times, I was thoroughly disappointed!
Ann MarieMar 16, 2019Pawtucket, RI, USA
Enjoyed Most
Customer service
Other Comments
Nothing “deluxe” about the deluxe room.
GerasimosMar 11, 2019Boston, MA, USA
Enjoyed Most
Their ability to go above and beyond for their guests
CharisseMar 11, 2019Hyde Park, MA, USA
Enjoyed Most
The valet and concierge desk were accommodating and pleasant. The bartender Heather at the bar was wonderful. Definitely a thumbs up overall. Will definitely return.
Other Comments
Beautiful hotel.
Wanda IvetteMar 07, 2019Trenton, NJ, USA
Enjoyed Most
The Boston Park Plaza is our "Go To" hotel when in Boston. Perfect spot for the night before and after long haul flights from Logan. Centrally located, with numerous options for dinner or breakfast. Check-in is always seamless, and the rooms on the 15th floor are perfect after a transatlantic flight. Great value for the amenities. Starbucks on site is a plus, as is the gym. Concierge + Porter services helpful and courteous as well.
Other Comments
Only issue is the always loud lobby restaurant.
AshishMar 05, 2019Edgartown, MA, USA
Other Comments
This is not a resort, so “resort fee” should not be charged!
SaraMar 04, 2019Albany, NY, USA
Enjoyed Most
Location and room condition/decor
Other Comments
You get fee'd to death. After guest fee, taxes, add'l $30 because it was a Saturday night and $58 for parking, it's a lot more than what the original offer appears to be. That being said, it was a nice room and worked out for our weekend plans.
JillMar 04, 2019Leominster, MA, USA
Enjoyed Most
Location
KristenMar 04, 2019Worcester, MA, USA
Enjoyed Most
No- stay at mid town instead. I only switched bc of the “deal”
Other Comments
My $129 “deal” cost me $250. Tons of fees and $58/day parking. Nasty front desk(skin to DMV) no plug in only bathroom and no mirror in Amin room so no place for hair and makeup. Mall atmosphere for main lobby.
SusanMar 04, 2019Fishkill, NY, USA
Enjoyed Most
Music in the evening, very nice.
SandyMar 03, 2019Cranston, RI, USA
Enjoyed Most
Clean. Comfortable bed.
Other Comments
Akward room design. No dresser for clothes, no room in bathroom. Fine for one night but would not have been ok for multi-day stay.
barbaraMar 03, 2019Grantham, NH, USA
Enjoyed Most
The location was nice.
Other Comments
Emergency Alarm went off in the middle of the night. We were 12 floors up with 6 kids and the evacuation instructions were vague. It was a terrifying experience for our family. The next day our room service was 45 minutes late and half the order did not show up.
NoelleFeb 28, 2019Sag Harbor, NY, USA
Enjoyed Most
Courteous staff. Accommodated late check out.
Other Comments
Thin walls, could hear people talking late into the night. Fire alarm went off in the night, which disrupted our sleep. Wanted a regular room, but got ADA room instead. Didn't know ahead of time. Would've preferred a room with a bathtub.
JaneFeb 28, 2019Boston, MA, USA
Enjoyed Most
The lobby area
KarenFeb 02, 2019Shrewsbury, MA, USA
Enjoyed Most
Great location, easy to walk any direction to seek out things to do, places to eat, theater, etc.
Other Comments
Because of weather, I called to see if I could change my “ no cancel, no change reservation”. I could, no issue!
All staff we encountered, from front desk ( who just happened to be the same man who helped with reservation change), to housekeeping, bar staff...all were friendly, very accommodating.
KathleenJan 30, 2019Kingston, MA, USA
Enjoyed Most
I love the Olde Grande Dame of Boston. It still retains its elegance & the service is exceptional. The Park Plaxa is my favorite hotel in Boston!
JonathanJan 23, 2019Raynham, MA, USA
Other Comments
We were there for New Years Eve and was dreading the expected fight to get onto the elevators with a hundred drunken Millennials, but to our surprise the hotel had security create a line to the elevators and would only allow the number of guests that would fit into an elevator into the area at one time. This prevented the expected pushing, elbowing and overloading of the elevators. Excellent job !
JohnJan 02, 2019Derry, NH, USA
Enjoyed Most
price and location
frankJan 01, 2019Lynnfield, MA, USA
Other Comments
This hotel is easy to get to from the freeway. There is also a parking garage nearby in case you prefer not to take advantage of the valet parking. Check in was smooth and our room was excellent for the value.
DebraJan 01, 2019Scarborough, ME, USA
Enjoyed Most
wonderful staff
Other Comments
great expereince
stevenDec 31, 2018Boston, MA, USA
Enjoyed Most
Great location
EvaDec 29, 2018Miami, FL, USA
Enjoyed Most
Lovation
Other Comments
Beautiful lobby
CharlesDec 24, 2018marstons mills, MA, USA
Enjoyed Most
Great location. Easy to theater district
markDec 22, 2018CAPE ELIZCape Elizabeth, ME, USA
Enjoyed Most
Staff was outstanding, very accommodating and friendly
Sandra ADec 19, 2018Ballston Lake, NY, USA
Enjoyed Most
pleasant staff. Nice dining options.
Other Comments
room was small and the window faced a brick wall A 75 security fee that is not returned for 5 to 7 days
Really
ElizabethDec 17, 2018Barnstable, MA, USA
Other Comments
Not a problem for us as we did not spend a lot of time in the room but it was very small. That might be a concern for some. Great TV!
wandaDec 17, 2018Newburyport, MA, USA
Enjoyed Most
Great location, friendly staff. The hotel was very clean and beautifully decorated for Christmas.
Other Comments
The Valet PArking staff was incredible! My thanks to them for their services!!!
LisaDec 17, 2018Rome, NY, USA
Enjoyed Most
the location was perfect to walk to many of Boston's treasures .
markDec 17, 2018plainville, CT, USA
Enjoyed Most
Location
DianeDec 17, 2018Billerica, MA, USA
Enjoyed Most
Position and vibe
ELISADec 17, 2018BRONX, NY, USA
Enjoyed Most
Great room, lovely lobby. Wonderful breakfast Xander nice location.
DavidDec 17, 2018Peru, NY, USA
Other Comments
The room was quite small and would not have been comfortable for a long visit. We were there one night, so it was okay. The bed is very comfortable.
CatherineDec 16, 2018Poughkeepsie, NY, USA
Enjoyed Most
sitting area
Other Comments
bell hop was very helpful. the 1:30 fire alarm evacuation was different
anthonyDec 15, 2018Tewksbury, MA, USA
Enjoyed Most
Nearby to Tufts Medical Center
Other Comments
Loved the Gingerbread House of Park Plaza Hotel. It was grand!
EileenDec 11, 2018Cadyville, NY, USA
Enjoyed Most
We loved the location, we walked to the common and many other hot spots. It was a fun weekend in the city with our children at Christmas time.
Other Comments
We upgraded our room and got a great view from the 15th floor our children loved it. Beautiful hotel.
lauraDec 10, 2018HOPKINTON, MA, USA
Enjoyed Most
Location and it being dog friendly, though they charge $75 a night for this!
Other Comments
The room on Travel Zoo was priced at $159 but upon check-out the actual bill was for $265, all but $22 dollars of (parking) was room taxes and facility fees. They said we had a superior queen room but the closet had a curtain instead of a door, the ceiling looked like it had a leak, we could hear the people in the next room and the room itself was so small it didn't even have a dresser. The lobby was huge and loud and so crowded we were never able to get near the bar for a drink.
elizabethDec 10, 2018Albany, NY, USA
Enjoyed Most
Great location and a fun spot to say during the holiday season. Our room was a good size and had a mini fridge and keurig, would have appreciated queen sized beds instead of full beds but we managed fine. Efficient elevators and nice lobby.
LeahDec 10, 2018Watertown, MA, USA
Enjoyed Most
Staff is exceptionally friendly and accommodating.
Sandra ADec 05, 2018Ballston Lake, NY, USA
Enjoyed Most
The atmosphere was perfect! Everything about our stay was wonderful.
DonnaDec 03, 2018Nottingham, NH, USA
Enjoyed Most
Great location; beautiful lobby
KarenDec 03, 2018FairhavenFairhaven, MA, USA
Enjoyed Most
Full service
PaulDec 03, 2018Framingham, MA, USA
Other Comments
I want to say everyone was great at the hotel - front desk, maid service, and Jerry the bellman that helped me with my bags on my departure!
JuleeDec 03, 2018Maynard, MA, USA
Enjoyed Most
location
jimDec 03, 2018Clifton Park, NY, USA
Enjoyed Most
The bartenders.
Other Comments
Booked a queen superior and got the smallest box of a room possible. Ridiculous. The toilet touches the bathtub! The bed was a full I don’t care what they say. Refrigerator was broken they said they’d replace it and never did. Had to throw away cheeses and dips. Changed rooms for Saturday night. Paid $25 upcharge. Much better. Would have liked that room to begin with. $99 for two nights with fees and parking over $500. Not coming back.
