About the Hotel
Why We Love This Hotel
- This central, all-inclusive resort offers 24-hour room service, and though three restaurants feels a bit light for an all-inclusive, they’re tastier than average
- In the scenic and safe Playacar resort community, a five-minute walk to downtown Playa Del Carmen
- Guestrooms are stylish with balconies showcasing views of the Caribbean, and equipped with whirlpool tubs, free Wi-Fi, and a liquor dispenser stocked with top-shelf brands
- An hour drive from the Tulum ruins
The location of the Playacar Palace in Playa Del Carmen can’t be beat. A five-minute walk from the lively nightlife and restaurant scene of downtown Playa Del Carmen, right next door to the Cozumel Island Ferry and less than an hour drive to the legendary Tulum ruins.
Suites are large and stylish, with balconies that overlook the Caribbean Sea. They’re equipped with whirlpool tubs, free Wi-Fi, and a liquor dispense stocked with top-shelf brands. It’s quality over quantity here with just three dining options and three bars, which might seem limited at first, but all are tasty. There’s also a free shuttle to nearby Palace sister properties for further dining and amenities.
Guests have access to a championship golf course and spa. Outdoor activities include kayaking, sailing, scuba diving and snorkeling through the offshore reef, part of the second largest reef system in the world. Though best for couples and friends, this hotel welcomes families as well.
- Pool bar
- 24-hour front desk
- 24-hour room service
- Baby-sitting service on request
- Concierge service
- Currency exchange / ATM
- Hair salon (fees apply)
- Laundry / dry cleaning
- Business center
- Coffee / tea-making facilities
- Iron and ironing board
- Jacuzzi in some rooms
- Complimentary Wi-Fi in guest rooms
- Complimentary Wi-Fi in public areas
- Separate shower
- Luxury toiletries
- Complimentary parking
- Complimentary valet service
Check-in: Standard Time is 3pm.
Checkout: Standard Time is 12pm.
Pets: Pets not allowed. No pets or service animals allowed
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Know Before You Go
Have a Question? Contact Travelzoo.
Customer Service available Mon-Sun, 9am-9pm ET
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.