Playa del Carmen

Thompson Playa del Carmen

Member rates available
Travelzoo Staff

Why We Love It

  • This 4.5-star hotel is the only one in the area with seaside and urban lodging options
  • Rooftop terrace features an infinity pool, bar, restaurant and panoramic city views
  • Rooms have contemporary furnishings and gourmet minibars

Rooms & Rates

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Overview

The Thompson Playa del Carmen is "upping the ante in Playa del Carmen," according to Travel + Leisure.

The luxury boutique hotel offers guests two lodging options: the main building on Quinta Avenida and the Beach House, just two blocks away. The Quinta Avenida locale, set among the nightclubs and restaurants of Playa del Carmen, offers guests the option for a more urban getaway, while the 27-room Beach House is a more private, boho-seaside experience.

Mexico City-based designers Niz + Chauvet decorated each of the guest rooms to feature the Thompson's signature mid-century decorations with a native Mexican spin. Rooms also boast contemporary amenities like rain showers, custom sateen-woven linens, gourmet minibars and complimentary Wi-Fi access.

The 92-room Quinta Avenida location features a rooftop terrace best described as an "aquatic fantasy" by Travel + Leisure. This 2787-square-metre deck boasts 360-degree views of the city and ocean, half-submerged loungers, underwater living rooms and a vast infinity pool. There are also numerous poolside seating options, including private cabanas. Head to the Beach House for ocean-based activities like yoga in the sand and paddleboarding. Guests looking for a bite to eat will find fresh-out-of-the-water options and other gourmet cuisine, signature cocktails and craft beers at each of its three restaurants/bars. 

From the press: 
  • "Upping the ante in Playa del Carmen" -- Travel + Leisure

Amenities

General

  • Bar
  • Gym / fitness center
  • Outdoor pool
  • Pool bar
  • Restaurant
  • Roof terrace
  • Nightlife / entertainment
  • Pet-friendly
  • Extra beds (fees apply)

Services

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Airport transfer (fees apply)
  • Beauty treatments / massages (fees apply)
  • Bike rental
  • Concierge service
  • Express check-in / checkout
  • Laundry / dry cleaning

Room amenities

  • Air-conditioning
  • Central heating
  • Fridge
  • Iron and ironing board
  • Mini bar
  • Jacuzzi in some rooms
  • Outdoor space for some rooms
  • Safe
  • Sitting area
  • Flatscreen TV

Internet

  • Complimentary Internet access
  • Complimentary Wi-Fi throughout
  • High-Speed Wi-Fi (fees apply)

Bathroom

  • Bathrobes and slippers
  • Hair-dryer
  • Luxury toiletries
  • Bathtub or shower

Parking

  • Off-street parking (fees apply)
  • Public car park (fees apply)

Accessibility ADA rooms on request.

  • Accessible meeting room
  • Accessible pool area
  • Accessible restaurant

Policies

Check-in: Standard Time is 3pm.
Minimum age required to check in: 18.

Checkout: Standard Time is 12pm.

Children and additional guests: Children 12 and under stay free of charge when using existing bedding.
Extra bedding available upon request: US$40 plus tax, per night.
Crib/Pack 'n Play available upon request: free of charge.
Extra guest charges will apply as follows:
US$40 plus tax per night for older children and adults.

Cribs are available in Suites only.
Extra bed available in king bedded rooms and Suites only.

Pets: Pets are allowed on request: free of charge.
Maximum weight: 25 pounds.

Fees: A resort/facility fee of US$34.80 plus tax, per night will be added to the total price of your stay upon check out.
Valet service fee: US$25 plus tax per day.

This fee includes one complimentary mini-facial, free tickets to the Frida Khalo Museum and the aquarium, unlimited WiFi, unlimited phone calls, including international calls, daily yoga classes at our Rooftop, daily tequila tastings, daily use of our bicycles during your stay, daily use of our 24 hour fitness center.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

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