Harrogate
Cedar Court Hotel Harrogate
About the Hotel
Amy Lindsay
Deal Expert
Why We Love This Hotel
- The hotel is across the road from The Stray, a 200-acre stretch of parkland
- Harrogate town centre is 10 minutes' walk away
- This Grade II-listed property sits on the site of Harrogate's first hotel
Enjoyed This
( See All 539 Member Ratings)
"Room was good and overlooking the park. Clean and well equipped. All staff we came into contact with we're helpful and polite. Our only disappointment was dinner which was over priced and not of a good standard for a four star hotel. Breakfast however was very good."
Colin
Aug 20, 2019 - Newport, United Kingdom
Overview
Cedar Court Hotel Harrogate is 10 minutes' walk from the centre of Harrogate -- the "quintessential Victorian spa town", according to Lonely Planet.
This Grade II-listed 19th-century building sits on the site of Harrogate's first hotel, the Queen's Head Inn, which was built in the 1680s. The Turkish Baths & Health Spa is 15 minutes' walk away, and the Royal Hall, which hosts antique fairs, classical concerts, live comedy events and more, is a little further. On the way, you'll pass the famous Bettys tea room.
Ripley and Knaresborough castles are just over 10 minutes away by car, and Harewood House takes around 15 minutes. Mother Shipton's Cave and the Petrifying Well -- one of England's oldest tourist attractions -- is 10 minutes' drive away. You can also trek with llamas at Nidderdale Llamas in the Yorkshire Dales, or visit Brimham Rocks, both about 30 minutes' drive away. Pateley Bridge, a small market town on banks of the River Nidd that's home to England's oldest sweet shop, is 30 minutes' drive.
The hotel brasserie serves British and international cuisine, and has a selection of Yorkshire cheeses. There is an on-site gym, and all guest rooms have free Wi-Fi.
Amenities
General
- Infant cots / cribs
- Bar
- Newspaper / magazines
- Extra beds / roll away beds
- Gym / fitness center
- Restaurant
- No pets allowed
Services
- 24-hour front desk
- 24-hour room service
- Laundry / dry cleaning
- Business center
Room amenities
- Central heating
- Coffee / tea-making facilities
- Iron and ironing board
- Flatscreen TV
Internet
- Complimentary Wi-Fi throughout
Bathroom
- Hair-dryer
- Luxury toiletries
- Bathtub (in some rooms)
Parking
- Complimentary parking
Accessibility
- Accessible meeting room
- Accessible parking
- Accessible restaurant
- Wheelchair accessible
Policies
Check-in:
Standard Time is 2:30pm.
Minimum age required to check in: 18.
Checkout: Standard Time is 11am.
Children and additional guests:
Please use the Special Request field to confirm the age of the third guest. Infant's cot/crib and extra bed are available for children, on request and in Standard rooms only: £15 per night.
Supplements are not included automatically in the total price and will be charged directly by the hotel. See room descriptions and rate policies for information about room occupancy and prices.
Pets: No pets allowed.
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Additional details: The restaurant can be quite busy in the evening and we strongly recommend you book dinner in advance to avoid disappointment, by calling the hotel directly.
Have a Question? Contact Travelzoo.
- 1-877-966-0000 U.S. and Canada (toll-free)
- +44 (0) 20 3564 9000 U.K. and Europe
Customer Service available Mon-Sun, 9am-9pm ET
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(539 Member Ratings)
(539 Member Ratings)
Ratings & reviews reflect verified member feedback for Acropolis Hotels Ltd t/as Cedar Court Hotel Harrogate over the past 15 months.
Show ReviewsHide All
Ratings & reviews reflect verified member feedback for Acropolis Hotels Ltd t/as Cedar Court Hotel Harrogate over the past 15 months.
3.8
Ambiance
4.4
Location
4.0
Rooms
4.1
Quality of Service
4.2
Value for the Money
Enjoyed Most
Room was good and overlooking the park. Clean and well equipped. All staff we came into contact with we're helpful and polite. Our only disappointment was dinner which was over priced and not of a good standard for a four star hotel. Breakfast however was very good.
Other Comments
Dinner was the thing we disliked the most. Quality was poor and what we were served did not meet the standards we could have got in a normal pub. Shame because breakfast was excellent and room was good.
Colin
Aug 20, 2019
Newport, United Kingdom
Other Comments
I have sent a separate email to your customer service team and am yet to receive a response for this. I turned up at the hotel and they left me waiting for an hour when checking in, only to tell me that they did not have a room available. They were appalling in terms of clarity and resolving this matter.
Emma
Aug 19, 2019
Middlesbrough, United Kingdom
Enjoyed Most
Everything was very good except the food which was really quite average. The breakfast was 100% self service.
Philip
Aug 19, 2019
Blackpool, United Kingdom
Enjoyed Most
My sister and me had a very pleasant stay at Cedar Court and we both agreed we would probably return sometime in the future. Very good value especially through the Travelzoo offer.
Other Comments
Staff were all very pleasant and helpful.
Maureen
Aug 18, 2019
Bury st Edmunds IP309LY, United Kingdom
Enjoyed Most
Staff at reception were very helpful
Other Comments
Attitude of breakfast staff. Lack of information and two tier service - white table cloth for some but not for others!
Peter
Aug 17, 2019
Liverpool, United Kingdom
Enjoyed Most
Dinner disappointing. Breakfast excellent
Christine
Aug 17, 2019
Hawick, United Kingdom
Enjoyed Most
Although booked well in advance and requested room near to lift due to limited mobility, were initially given room at end of corridor. Staff happily tried to give us another room, but nothing available very close to lift - had to therefore use mobility scooter, but fitted easily into lift and room. However, we were pleasantly surprised to later be told by Receptionist that a complimentary drink was available at the bar to compensate for our inconvenience. Nice touch - thank you
Other Comments
Dinner was excellent - not a massive menu but plenty to choose from, very tasty and quite large portions. Breakfast was also excellent with a wide ranging buffet and quick service keeping things topped up and clearing tables.
Gillian
Aug 17, 2019
Newark, United Kingdom
Enjoyed Most
the attention of the staff and their willingness to resolve problems with a smile ie being locked out of our room
Other Comments
having to pay to park in the hotels car park something I was not aware of when booking, this should have been made obvious on the original e-mail along with the amount charged.
Keith
Aug 17, 2019
Gainsborough, United Kingdom
Enjoyed Most
Lovely hotel, friendly helpful staff.
A very pleasant and good value experience
graeme
Aug 17, 2019
Stalybridge, United Kingdom
Other Comments
The food service and friendly staff were excellent.
Angela
Aug 15, 2019
Bushey, United Kingdom
Enjoyed Most
Pleasant staff, most were very helpful.
Spacious and clean bedrooms.
Large dining room, lacking in atmosphere. Breakfasts well cooked and varied selection of food.
Evening meal, a little disappointing for our party, with varying quality of starters and main courses. Desserts were good.
Excellent location of hotel, easy walk into the centre of Harrogate.
Janice
Aug 14, 2019
Warrington, United Kingdom
Enjoyed Most
Couldn't comment as did not stay there
Other Comments
Did not stay at the Cedar Court. Booking was moved to the Majestic Hotel as Cedar court could not accommodate us. There had been a leak apparently. Hotel was good but service for evening meal was poor. I could not give a true mark so please ignore the above scores
Tony
Aug 12, 2019
Lancaster, United Kingdom
Enjoyed Most
Very friendly, welcoming front of house staff. Restaurant staff were equally lovely. Very comfy rooms.
Claire
Aug 12, 2019
Darlington, United Kingdom
Enjoyed Most
As with all of our previous Travel Zoo experiences this was good in both quality and value for money. The first night inclusive 3 course dinner offered choices, and the staff, with the exception of one bar person who disputed my pre-arranged bar tab were helpful and friendly. The position of the Hotel in relation to Harrogate centre would preclude my choosing the Hotel again., although the main receptionist was exceptional with her help and and advice.
A R
Aug 12, 2019
Swindon, United Kingdom
Enjoyed Most
Overall a lovely hotel, rooms clean and tidy, bit mean with the biscuits and bathroom essentials
Meals were good if lacking a bit in atmosphere.
Maggie
Aug 12, 2019
Attleborough, United Kingdom
Enjoyed Most
The bar staff were very helpful
Other Comments
They tried to take another 3 payments of different amounts from when I arrived to after I had left. Totally 500£ which isn’t great. Reception could not understand so in the confusion a bag was left and 14 calls later I had to make that 1 hour 15 journey back again
marise
Aug 11, 2019
Stockton-on-Tees, United Kingdom
Enjoyed Most
Locatio
Other Comments
Food wasn’t good. Staff at breakfast did not bother to inform about services just left you sitting at table. Lot of complaints about bedrooms as windows only opened a small way and bedrooms hot.
Suzanne
Aug 10, 2019
Dursley, United Kingdom
Enjoyed Most
Great stay. Actually booked an extra night.
Christine
Aug 10, 2019
Leicester, United Kingdom
Enjoyed Most
Lovely hotel, great location. Bedroom was a bit hot.
Nigel
Aug 09, 2019
Beccles, United Kingdom
Enjoyed Most
enjoyable
Frank
Aug 09, 2019
Romney Marsh, United Kingdom
Enjoyed Most
We were entirely happy with stay other than there being a problem when we arrived. Hotel unable to find us on their system and we had to wait for them to sort it out and find us a room. Also, I had tried on a number of occasions to ring and book our evening meal time but nobody was answering the phone.
Other Comments
Food and food service excellent. Dining rooms fabulous. Entrance area looking a bit tired. Entrance porch needed some external repair but it looks like they are renovating some of the external woodwork.
Linda Fee
Aug 06, 2019
York, United Kingdom
Enjoyed Most
Had a lovely 2 night stay, our room was spacious, clean and bright with an excellent shower and ensuite facilities. The meal the first night was excellent and both breakfasts very good, although my husband would've liked black pudding to be available. Would definitely stay again.
Jill
Aug 06, 2019
North Ferriby, United Kingdom
Enjoyed Most
Beautiful building, very helpful hard working & friendly staff who couldn’t do enough for you.
Other Comments
Lack of air conditioning, windows only opened a couple of inches so could hardly breath. Had to keep curtains closed almost all the time as no privacy net or blind. Unable to use safe as instructions too small to read in dark subdued light. Had to ask for tea/coffee twice. Cleaner removed complementary bathroom products when we didn’t use them on the first night. No water in room, charge to hire fan! Large Beautiful lawns to front of building but only three tables to sit at.
joanne
Aug 05, 2019
Castleford, United Kingdom
Enjoyed Most
The rooms were far too hot with little ventilation and doors have been set to slam shut which was very annoying when trying to sleep. It is a shane because the bed was really comfortable. I liked the location and the food was good. Nobody asked when we checked out how our stay had been
Karen
Aug 05, 2019
Liverpool, United Kingdom
Enjoyed Most
Breakfast great, evening meal only ok, staff excellent, room very nice but too hot airconditioning didn't seem to be working at all.
alan
Aug 05, 2019
Fleetwood, United Kingdom
Enjoyed Most
Dinner was lovely and Breakfast very good. Lovely clean room with lovely view. Nice walk into town centre in 10 mins. Very enjoyable weekend in the sunshine!!
Caroline
Aug 05, 2019
Preston, United Kingdom
Other Comments
The room was not clean. The breakfast was poor.
SAlly
Aug 05, 2019
Morpeth, United Kingdom
Enjoyed Most
The rooms,staff,hotel, location and good continental breakfast
Other Comments
This is our fourth visit, however on this occasion the evening meal for both my wife and me were below the standard normally set.
len
Aug 05, 2019
Hydemottram, United Kingdom
Other Comments
The room and breakfast.
Catherine
Aug 05, 2019
Choppington, United Kingdom
Enjoyed Most
Oh what a gem this hotel is!, staff so hard working and so helpful ...nothing was too much trouble ! The dinner was superb and served (as is breakfast) in the most splendid opulent room, quality of food and service of staff was faultless!. Beautiful hotel and we had a lovely room too!
Other Comments
Please pass on my thanks to the hotel manager ...his staff are doing a fantastic job, I would highly recommend this hotel, have had a fantastic weekend! ..Thank You .
Marina
Aug 05, 2019
Leicester, United Kingdom
Enjoyed Most
Rooms were too warm and the decor is dated.
R
Aug 05, 2019
Milton Keynes, United Kingdom
Enjoyed Most
Excellent stay. Well recommended
Aug 04, 2019
cumbria, United Kingdom
Enjoyed Most
Great value for money deal. Lovely hotel with a great view of the parks. Only one little issue was the rooms were very hot, a fan was provided which helped a little. The reception staff were very helpful.
Billy
Aug 01, 2019
Cleator Moor, United Kingdom
Enjoyed Most
Nice room
Other Comments
Lovely dining
Mr John
Aug 01, 2019
Preston, United Kingdom
Enjoyed Most
A lovely traditional hotel easy flat 10 minute walk into Harrogate. Meal in evening very good. Breakfast had good choice of hot and cold selection.
Anne
Jul 31, 2019
Sheffield, United Kingdom
Enjoyed Most
Really enjoyed our stay, perfect location & really enjoyed our evening meal in the restaurant
Kev
Jul 29, 2019
Rugby, United Kingdom
Enjoyed Most
All good but don't have a room above the main entrance people go out for a smoke and it's noisy beds are good room spotless close to town centre
Daniel
Jul 29, 2019
Scarborough, United Kingdom
Enjoyed Most
Excellent location and facilities. Breakfast first class. Evening meal only average, but your deal priice compensated
Other Comments
Room was good quality but a little tight for space
Alan
Jul 26, 2019
Daventry, United Kingdom
Enjoyed Most
very enjoyable with excellent weather
Judith
Jul 25, 2019
Lytham Saint Annes, United Kingdom
Enjoyed Most
large room with twin beds. everything was good although there was no air conditioning and the weather was very hot during the night. The windows did not open.
Other Comments
Good location, easy to find. Spacious hotel. Walking distance to town centre. Good centre for visiting the area.
Maureen
Jul 25, 2019
South ShieldsSouth Shields, United Kingdom
Enjoyed Most
APART FROM CHECK IN WHICH WAS VERY POOR (ONLY ONE MEMBER OF STAFF AND HALF A DOZEN POORLY DESIGNED COMPUTER SCREENS) THE HOTEL WAS FAB, GREAT ROOM, FANTASTIC BREAKFAST AND STAFF
paul
Jul 24, 2019
Worksop, United Kingdom
Enjoyed Most
I got what I paid for, a good basic hotel at a reasonable price
Other Comments
The food was only just adequate. Instant coffee sachets at breakfast! My room was large and the bathroom as clean.
Helen
Jul 19, 2019
Newton Abbot, United Kingdom
Enjoyed Most
Everything was excellant and the staff in particular most helpfull.
Reginald
Jul 19, 2019
Huddersfield, United Kingdom
Enjoyed Most
Very friendly staff throughout our stay
Other Comments
Would highly recommend
Barbara
Jul 19, 2019
Solihull, United Kingdom
Enjoyed Most
Easy to book, very pleasant stay, friendly, helpful staff.
Janet
Jul 18, 2019
Stockport, United Kingdom
Enjoyed Most
We enjoyed our overnight stay as it was very central and could walk into town in 10 minutes
Other Comments
Food on the Saturday night was disappointing. Computer went down at the bar so could only take cash. Our room was clean but a bit tired so it wasn't quite the upmarket stay we were expecting
Carl
Jul 18, 2019
Salisbury, United Kingdom
Enjoyed Most
Location, service
Other Comments
Small room, lack of ambience in dining room
Martin
Jul 16, 2019
South Shields, United Kingdom
Enjoyed Most
Staff fantastic , except for the very rude miserable kiwi or Australian behind the bar .
Karen
Jul 16, 2019
Cumbria, United Kingdom
Enjoyed Most
The hotel was central, the rooms were modern and clean.
We had an excellent evening meal and breakfast.
The staff were amazing friendly and extremely helpful some of the nicest we have met!!!
Graham
Jul 15, 2019
Rickmansworth, United Kingdom
Enjoyed Most
Lovely hotel great location value for money
Jane
Jul 15, 2019
Billingham, United Kingdom
Enjoyed Most
Had a lovely time food excellent
Mary
Jul 10, 2019
Surrey, United Kingdom
Enjoyed Most
Lovely hotel but the room and the bathroom needed a bit tlc.
Other Comments
Lovely staff.
Janet
Jul 08, 2019
Ashington, United Kingdom
Enjoyed Most
Such a beautiful place in an ideal location to the centre, staff very obliging will definitely be returning
Christine
Jul 08, 2019
Leigh, United Kingdom
Enjoyed Most
We enjoyed everything about our stay .
Other Comments
NONE
G
Jul 08, 2019
Worksop, United Kingdom
Other Comments
Just generally disappointing. It was a special occasion for us and we left feeling very frustrated
Robert Stephen
Jul 08, 2019
Lytham Saint Annes, United Kingdom
Enjoyed Most
The staff couldnt do enough for you. Nothing was too much trouble. Food was delicious, spoilt for choice. brilliant location.
Other Comments
They even put balloons and banners in our room to celebrate my partners birthday. Perfect
Janine
Jul 08, 2019
Bolton, United Kingdom
Enjoyed Most
Very enjoyable stay
Susan
Jul 08, 2019
Warrington, United Kingdom
Enjoyed Most
Very enjoyable an absolute bargain booked through travel zoo
Other Comments
Nice hotel and very nice staff 10 minute walk from Harrogate
Jane
Jul 08, 2019
Hull, United Kingdom
Enjoyed Most
Lots of free parking - great location - newly refurbished rooms - great food- great value for money
Elaine
Jul 06, 2019
YorkYork, United Kingdom
Enjoyed Most
Nice comfortable hotel
Richard
Jul 06, 2019
Cleethorpes, United Kingdom
Enjoyed Most
Overall a pleasant stay, nice room clean and well appointed. The breakfast was a tad hit and miss with items running out and not being replaced promptly although the quality was good. The large dining room lacked atmosphere but I suspect little could be done to change that.
Christopher
Jul 06, 2019
Ilfracombe, United Kingdom
Enjoyed Most
Only downside was noisy room door slamming.
David
Jul 06, 2019
Deeside, United Kingdom
Enjoyed Most
Overall good apart from a couple of annoying problems. Firstly despite being on a full board basis, my debit card was charged with the cost of our evening meal - my phone call to get the hotel to rectify the matter was dealt with by the hotel in a very matter of fact manner with little by way of apology - the fact that this could happen says a lot about the slackness of their internal systems. Secondly, my wife , when asking if scrambled egg was available for breakfast was told no in a very brusque manner- 5 minutes later we spotted a guest with scrambled egg - the manner she was told was not called for - the younger and taller of 3 senior staff on duty in the restaurant that morning customer service skills were sadly lacking
Other Comments
Customer service mainly very good but not consistent
Adrian
Jul 04, 2019
Swaffham, United Kingdom
Enjoyed Most
Good Location. Very central. Pleasant staff.
Other Comments
Dinner was a disappointment. Ordered the sirloin for mains, quality of the steak was awful.
Rooms were tiny - Travelzoo informed the hotel on our behalf that we had a 2 yr old with us - however we were put right on the top floor in what looked like loft converted rooms (supposedly was an executive double).
Sumeet
Jul 02, 2019
Durham, United Kingdom
Enjoyed Most
Location is excellent and the staff were friendly and efficient
William
Jul 01, 2019
Bury Saint Edmunds, United Kingdom
Enjoyed Most
Good
Andrew
Jun 29, 2019
Biggleswade, United Kingdom
Enjoyed Most
The food and the room
Other Comments
The room for the breakfast and the evening meal are the same b
William
Jun 16, 2019
Hebburn, United Kingdom
Enjoyed Most
Entral location.
Yvonne
Jun 15, 2019
Preston, United Kingdom
Enjoyed Most
We really enjoyed our visit, found it relaxing and stayed an extra night. Location of the hotel was very convenient for the centre of Harrogate. Staff were friendly and helpful, particularly Tori on reception.
Mrs P A
Jun 28, 2019
Birmingham, United Kingdom
Enjoyed Most
A 2 night stay that was excellent
neil
Jun 28, 2019
Hayling Island, United Kingdom
Enjoyed Most
The reception manager and reception staff were helpful, they gave us a complimentary drink for the double booked room, the night staff stopped the clanking of the cutlery, the food whilst basic was actually tasty. The staff personalities actually helped a bad situation from being worse as they were nice people and understood that people of a certain age (50+)dont want computer check ins and flight deck technology just a desk and receptionist to talk with.
Other Comments
Automated check in which didnt work and had to get help. Room we were allocated already had occupants when we got there. Changed room was above kitchen/dining room store clanking cutlery and singing and talking loudly at gone 11pm so I had to dress and go and complain. £5 parking cost which was charged then waived after complaint
adam
Jun 28, 2019
London, United Kingdom
Enjoyed Most
Good location friendly helpful staff
Tim
Jun 28, 2019
London, United Kingdom
Enjoyed Most
Good, comfortable hotel in convenient location.
Derek
Jun 28, 2019
Braintree, United Kingdom
Enjoyed Most
Room lovely, clean and comfortable
Other Comments
Restaurant food nice but lacking atmosphere
Lorraine
Jun 27, 2019
Blackpool, United Kingdom
Other Comments
Overcharged £39 on original booking, rang hotel and was refunded. On checking out was advised of bar bills totalling £44.60 were due to hotel, settled by card, checked statement at home to find that I had again been overcharged by £15.40. I have tried to call the hotel to raise a query but all calls have remained unanswered.
David
Jun 26, 2019
Doncaster, United Kingdom
Enjoyed Most
Car parking free
Other Comments
Too hot at night, room toilet not flushing, after waiting 30 mins, no bacon at breakfast.
Douglas
Jun 26, 2019
Lytham Saint Annes, United Kingdom
Enjoyed Most
Easy to find by road (and 10 mins from rail station), superb location for Harrogate & surrounding area. V friendly staff excellent quality food for both breakfast and evening meal. Free wi-fi, free parking with Travelzoo deal (Harrogate parking - even if staying at hotels - can be expensive) V good value for money
David
Jun 26, 2019
Wisbech, United Kingdom
Enjoyed Most
Room was OK, bed comfortable.
Other Comments
I have already spoken to Travelzoo staff to say that although we had a discount on our meal in the Queens Restaurant as part of our “deal”, no table was reserved for us and they could only offer us 6pm or 9pm. We did not check in until nearly 6 and felt 9 was too late so had no alternative but to eat in the bar. The staff member had a very ‘take it or leave it’ attitude and we were not the only disappointed customers.
William
Jun 23, 2019
Great GonerbyGRANTHAM, United Kingdom
Other Comments
There was confusion about dining credit the staff didn’t seem to know about it and were charging full amount for meal.
Eileen
Jun 23, 2019
Runcorn, United Kingdom
Enjoyed Most
The location of the hotel was brilliant. The staff were friendly and helpful and the room was very nice.
John
Jun 21, 2019
GrimsbyGrimsby, United Kingdom
Enjoyed Most
Nice Rooms and good location
Other Comments
Certain parts of the hotel are very tired and need renovation (Exterior entry which is visible from the rooms)
Gerald
Jun 18, 2019
York, United Kingdom
Enjoyed Most
The hotel is just perfect for us. It is in an area that we really enjoy travelling around.
Other Comments
I guess we are getting old as the new reception is not really what we would expect. We still actually enjoy going to a desk and talking to a member of staff when entering the premises. However, I expect that this is the way things are going. It was a constant talking point with nearly every guest that we met.
Stuart
Jun 17, 2019
Grimsby, United Kingdom
Other Comments
Super hotel excellent service and staff highly recommend , loved it
ann
Jun 14, 2019
Guisborough, United Kingdom
Enjoyed Most
Enjoyed most of it.
Other Comments
Did not like the Reception Area,
BRUCE
Jun 14, 2019
Liverpool, United Kingdom
Enjoyed Most
Central location. Pleasant surroundings
Other Comments
New reception area soulless
Yvonne
Jun 14, 2019
Preston, United Kingdom
Enjoyed Most
Excellent spacious room, overlooking front gardens. Clean and fresh in all areas. Wonderful choice for breakfast. Dinner served in a beautiful room with varied choices including a glass of wine. Staff very helpful and attentive. Parking front & rear included.
Other Comments
A good 10minute walk into the Town but flat. On my visit they did not have Rose wine as per their Wine list. 2nd choice of Ginger Ale was not available nor Tomato Juice. Oops!
Apparently waiting to restock. Overall though a great place to stay.
diane
Jun 13, 2019
Saint Agnes, United Kingdom
Enjoyed Most
The interiors - very well designed and decorated. Stylish bedrooms.
Other Comments
The evening meal was disappointing - my main course and dessert were rather dry and obviously reheated/kept hot too long. The service was slow - not enough staff for a dining room that size - even though we ate early (6.15pm) and were glad we hadn't opted for 8.30 which was the only other time available. I was shocked on our second day at the hotel, to discover our room door was open and unlocked - and obviously left like that by the cleaners. We were fortunate nothing was stolen and for that reason alone, I would not stay there again.
Ann
Jun 13, 2019
Falkirk, United Kingdom
Enjoyed Most
Location
Other Comments
I'm sorry to say the dining experience wasn't good. The dining room was quite cold,and the service very slow. However the food when it did arrive was excellent.
Alan
Jun 13, 2019
Newcastle upon Tyne, United Kingdom
Other Comments
ease of access to town centre and other areas of the Yorkshire dales
Michael
Jun 13, 2019
Abergavenny, United Kingdom
Other Comments
Rooms, food and staff all very good. Only gripe was bar does not do cocktails - bit strange for an events venue.
Ron
Jun 12, 2019
Newton-le-Willowsnewton le willows, United Kingdom
Enjoyed Most
Bedroom was clean and of a good size. Bed was comfortable.
Other Comments
The food, is was really poor quality and poorly presented. They let themselves down with this . But the bedrooms and staff were really nice - such a pitty.
Jenny
Jun 11, 2019
Devizes, United Kingdom
Enjoyed Most
The greeting and help from the Reception staff
Other Comments
Beautiful building with attractive gardens
Jeffrey
Jun 11, 2019
Warrington, United Kingdom
Enjoyed Most
Travelzoo deal was really good value for money. Once you deduct the £50 meal allowance and the buffet breakfast, you get the night in the hotel for practically nothing.
Other Comments
Room was really nice. It looked newly decorated - all white and grey with orange accessories. After our evening meal, we sat and had a couple of drinks in the lounge bar which had a nice atmosphere. When booking the deal I asked for a double room instead of singles in the allocated box. When we got there, they said that they didn't get the message. If you want something, make sure you ring up and ask the hotel direct - they said they don't always get the messages.
Susan
Jun 10, 2019
Chester le Street, United Kingdom
Enjoyed Most
Good location. Breakfast was good. The evening meal was overpriced and very poor. It was part of the deal, otherwise we would have sent the food back. I didn't eat any of my meal. I would return to the hotel, just wouldn't eat there.
Mr C
Jun 10, 2019
Colne, United Kingdom
Other Comments
disappointed with the evening meal choices
elizabeth
Jun 09, 2019
Morpeth, United Kingdom
Enjoyed Most
It was a really good deal in a great hotel convenient for Harrogate
Other Comments
Highly recommend
Lynne
Feb 25, 2019
Blackburn, United Kingdom
Enjoyed Most
Breakfast
lesley
Feb 24, 2019
Stockton-on-Tees, United Kingdom
Enjoyed Most
Lovely big Executive room, nicely decorated, comfy bed and large old windows with a great view over the front gardens.
Other Comments
Food very good. Staff pleasant and helpful.
Very good value for money. At £109 for B & B and an evening meal, the standard of everything actually surpassed my expectations. Had a lovely break.
marion
Jun 08, 2019
Whitley Bay, United Kingdom
Enjoyed Most
It's location and the quality of food and service in the Queens restaurant.
Other Comments
The room was supposed to be an excecutive room but it was more like a standard room. There was no duvet cover on the duvet it was just sandwiched between two sheets, breakfast was poor. With the exception of the staff in the Queens restaurant we felt more like an 'inconvenience ' and this included our arrival in reception.
Mike
Jun 08, 2019
Halifax, United Kingdom
Enjoyed Most
service exellant. check before you book i.e re bingo on a friday and weddings on a saturday,
Other Comments
book your evening meal time before you go /otherwise you may be unlucky . wedding guests come first,
Martin
Apr 29, 2019
Darwen, United Kingdom
Enjoyed Most
Food very good. Issues dealt with but queried too many times.
Other Comments
The staff didn’t know what was included in our booking. There was supposed to be a bottle of house wine in your room but they didn’t provide one or seem aware we were due one. Then challenged on late checkout. Plus incorrect breakfast time quoted
Ashleigh
Apr 29, 2019
Hull, United Kingdom
Enjoyed Most
Feeling comfortable
john
Apr 28, 2019
Thirsk, United Kingdom
Other Comments
would not honour travelzoo date so cancelled
Angela
Apr 28, 2019
Driffield, United Kingdom
Enjoyed Most
The building is nice
They looked after our bags after check out but then struggled to find them
Other Comments
Dinner reservation lost
Food was average to poor
The superior room was batters and marked with dirty and torn linens and a view of the air conditioning plants in the car park.
The communal areas were tired and dated with torn carpets.
Our breakfast order was lost
The self check in is annoying as you still need someone to create your key
In all this is a very poor example of a four star hotel.
Neil
Apr 27, 2019
Edinburgh, United Kingdom
Enjoyed Most
Comfortable rooms and in easy walking distance of the town centre.
Other Comments
The hotel reception has been digitalised - ie self check in and not always manned by staff. We did not find this to be effective. We tried to contact reception from our room and no-one answered the phone. I have been in many hotels round the world and only experienced this at Cedar Court - in our opinion it is a bad idea !!!
Janet
Apr 25, 2019
Chorley, United Kingdom
Enjoyed Most
Ambiance and location
Other Comments
We were disappointed that we were not allowed to have our wine (included in package) in the restaurant with our meal or in the lounge. Who sits in their room to drink a bottle of wine?
Sunanda
Apr 15, 2019
Birmingham, United Kingdom
Enjoyed Most
Lovely staff, great room, delicious breakfast
Helen
Apr 13, 2019
Cardigan, United Kingdom
Enjoyed Most
Spacious room. Hot buffet breakfast.
Other Comments
Food at dinner fairly bland but breakfast very good. Dining experience marred by mix up with inclusive bottle of wine ... not provided in room on arrival and, when requested at dinner, informed not permitted in dining room. Resolved by allowing it to accompany the meal (albeit half way through the main course).
Susan
Apr 11, 2019
Bridgwater, United Kingdom
Enjoyed Most
Relaxation
Colin
Apr 08, 2019
Bishop Wilton, United Kingdom
Enjoyed Most
it was very clean and the breakfast was exceptional; so much choice.
Janet
Apr 08, 2019
Pudsey, United Kingdom
Enjoyed Most
The staff. They were brilliant. Never come across such good staff, who were most helpful at all times, particularly the waitresses at dinner and breakfast. Bili was exceptionally helpful and went out if his way to meet people’s needs.
Elaine
Apr 07, 2019
Bolton, United Kingdom
Enjoyed Most
The food and staff were excellent and very helpful.
Other Comments
The hotel is within easy walking distance for the town centre and the valley park was beautiful for the time of year.
raymond
Apr 07, 2019
Abergele, United Kingdom
Enjoyed Most
Convenience to town centre, a very relaxing hotel, very pleasant staff which made our stay very enjoyable
for our first visit to Harrogate.
Other Comments
Unfortunately my three stars was due to the fact that having thought we had paid in advance Travelzoo
had supplied the wrong credit card details which had not been picked up by the hotel. If we for instance had
arrived with not enough money or we had purchased the deal as a surprise present for someone it could
have been quite embarrassing.
Wieslawa
Apr 06, 2019
Birmingham, United Kingdom
Enjoyed Most
Breakfast was the best thing
Other Comments
Booked a superior king sized bed room ,got a double bed they don't have a king sized bed paid extra for it .
Had to send back 2 out of 4 meals not edible
Room not hotels fault but meals were.
adrian
Apr 01, 2019
Wakefield, United Kingdom
Enjoyed Most
I couldn’t honestly fault anything, we had a lovely stay.
Mrs Gillian
Mar 30, 2019
Liss, United Kingdom
Enjoyed Most
Excellent location
Other Comments
Found the new reception area unwelcoming and was not given any useful information such as parking rules, restaurant times etc. Also no guest information provided in the room. The
Ernest
Mar 28, 2019
Louth, United Kingdom
Enjoyed Most
We were happy with everything.
Other Comments
Excellent would definitely stay there again.
Stephen
Mar 27, 2019
Altrincham, United Kingdom
Enjoyed Most
Service from staf
Other Comments
Need to resolve rooms which sit above smoking area as it is impossible to sleep until very late
Michael
Mar 25, 2019
SidcupSidcup, United Kingdom
Enjoyed Most
Beautiful rooms and a wonderful old building. Very pleasant staff.
Other Comments
The Travelzoo was a great offer, with the wine and dinner benefits it was really good value for money.
sarah
Mar 25, 2019
Stockport, United Kingdom
Enjoyed Most
Visiting Harrogate
Other Comments
Daily newspapers not available on site - in fact 10 minutes walk to nearest newsagents.
Keith
Mar 24, 2019
Stamford, United Kingdom
Enjoyed Most
Location and helpful staff
Other Comments
Food disappointing in comparison to my last visit
John
Mar 24, 2019
KeighleyKeighley, United Kingdom
Enjoyed Most
Friendly staff
J Michael
Mar 22, 2019
Corbridge, United Kingdom
Enjoyed Most
The setting right opposite the Harrowgate showground called the Stray. 200 acres of greenery. The actual ceder tree at the Ceder Tree Hotel is spectacular.
Other Comments
Ridiculous super trendy but soulless check in. No reception desk just a square table with i pads on stands. Very poor experience. The weekend we were there the televisions were only receiving the odd station. Very annoying. Exceptional poor drinks. The secret to good beers and lagers is temperature and cleanliness. The coolers were far to cold which kills the sparkle in beer and the the drinks were flat and tasteless and damned expensive. Nowhere to put clothes that won't hang. No drawers, we had to keep most things in the suitcases and use them as storage. Make sure you get free parking.
Warning! The FREE bottle of wine you get with some deals CAN'T be drunk with your meal?????
Terry
Mar 18, 2019
Crewe, United Kingdom
Other Comments
Food was average. Would not plan to eat there.
Mike
Mar 17, 2019
Ellesmere Port, United Kingdom
Enjoyed Most
It was conveniently situated for where we wanted to be
Janette
Mar 14, 2019
Scarborough, United Kingdom
Enjoyed Most
Nice and close to town centre.
Other Comments
Had the evening meal that was included in the deal, although the food was ok the service was a bit chaotic even though they werent busy. not a very good wine lisk either, overly expensive for wine that you can get in any supermarket for a1/3 of the price.
Nicholas
Mar 12, 2019
Annan, United Kingdom
Enjoyed Most
The rooms were very good and the staff were friendly
Other Comments
Had to wait for the wine and for our meal. My partner is a vegetarian and there wasn't much choice
Paul
Mar 12, 2019
Stoke-on-Trent, United Kingdom
Other Comments
The room its self was nicely decorated, however the bathroom was dated and mould was present in a number of areas. The bathroom also showed wear and tear in a number of areas including the plug in the bath.
James
Mar 11, 2019
Driffield, United Kingdom
Enjoyed Most
The Service and the food
Other Comments
Excellent service from the bar: Monika and the young barman (sorry didn't get his name) and the excellent Pablo and his team in the restaurants. The food was delicious so well done to the chef(s).
Pauline
Mar 10, 2019
Stockton-on-Tees, United Kingdom
Enjoyed Most
Very good service and always happy to help without anything becoming a problem.
Other Comments
My invoice was a bit misleading as it stated parking was free, but also said parking was £5per stay. However hotel was very helpful and wavered parking without it becoming a problem.
susan
Mar 10, 2019
Runcorn, United Kingdom
Enjoyed Most
The Staff
Other Comments
The Bedroom the pillows was quite old as l presume the duvet there was only one radiator in quite a big room which had been turned right down prior to our arrival. Also breakfast was buffett style sent back everything was stone cold when it returned it was luke warm
Margaret
Mar 07, 2019
Stevenage, United Kingdom
Enjoyed Most
Quality of room, friendly staff and breakfast!!
Other Comments
The evening menu offering is small and restricted. Another couple were offered the Bar Menu which I would have chosen on reflection but was not made aware it was an option.
Peter
Mar 04, 2019
OldhamOldham, United Kingdom
Enjoyed Most
Bar and breakfast
Other Comments
Told them it was my husbands birthday and would like a nice room overlooking park. What I got was a double room overlooking car park had to go down stair and ask if I was in a superior room what I was not and had paid for then there was no free wine which I had to ask they only had a Spanish menu which food was not good at all tasteless and cold
janet
Mar 04, 2019
Sheffield, United Kingdom
Enjoyed Most
staff helpfullnes
Other Comments
the hotel looked tired and needs updating the pop up restraunt was apoling
tina
Mar 04, 2019
Scunthorpe, United Kingdom
Enjoyed Most
Location
Other Comments
The food.We have visited a couple of years ago & the food served in the Porterhouse Restaurant was excellent & we expected it to be the same. The restaurant was closed with evening meal & breakfast served in another dining room, the evening meal was sent back twice & in the end we just left. I did notice it has changed hands & is no longer a Best Western
Alison
Feb 27, 2019
Anstruther Fife, United Kingdom
Enjoyed Most
The hotel in general, outside , rooms, staff, bar area , small menu but the food was very nice. Car parking facilities are great
Susie
Feb 25, 2019
Darlington, United Kingdom
Enjoyed Most
The Hotel was lovely. It was only a 5-8 minute walk to the town centre. We had dinner and breakfast and the food was very nice.
Other Comments
If you are on the Travel Zoo deal which includes the bottle of house wine, make sure you ask for it when checking in. We didn't, it never appeared in the room so we assumed we had it with dinner. On arrival at the dining room we asked for it and the 'manager' refused saying it should have been in the room, it was housekeepings mistake not hers and we had to buy wine from the wine list to drink with dinner. Despite our explanation she wouldn't budge. Not good customer service! At my insistence we got a discount on the wine and she gave us a bottle after the meal. It was made worse when the couple on the next table bought their half drunk bottle in and drank it with their meal. Otherwise everything was lovely.
David
Feb 25, 2019
Southport, United Kingdom
Other Comments
Food was tasteless drinks expensive ran out of beer all weekend because of a wedding shouldn’t happen didn’t spend all the entitlement for food but still charged for a glass of wine which was like vinegar didn’t drink it
Feb 25, 2019
preston, United Kingdom
Enjoyed Most
Good food, friendly staff, nice room.
Ed
Feb 25, 2019
HullHull, United Kingdom
Enjoyed Most
Nice location close to the open spaces and easy walk into the town. Good standard of food and service.
Michael
Feb 24, 2019
Bristol, United Kingdom
Enjoyed Most
Lovely spacious room and great food
Other Comments
Seemed short staffed
Elisabeth
Feb 21, 2019
Cottingham, United Kingdom
Enjoyed Most
Food and comfortable rooms
Other Comments
The Cedar Court Hotel computerised booking in system and phone system are ridiculous every time l rang to check on my booking the computers were down or the person answering the phone didn’t know how to use it
The phone menu system does not say we cannot take your call at the moment it just goes straight to the local radio station and you can wait up to 15 minutes for someone to answer the phone
Kay
Feb 18, 2019
Beverley, United Kingdom
Enjoyed Most
stayed several times in recent years always enjoyed our stay lovely staff and service .Thank You Dot and Paul.
paul
Feb 18, 2019
liverpool, United Kingdom
Enjoyed Most
The staff are very helpful and very friendly.
JACQUELINE
Feb 18, 2019
DONCASTER, United Kingdom
Enjoyed Most
The location and the place itself
Other Comments
The main course of the dinner wasn't as good as previous visits ... the staff were very attentive and the breakfast was excellent.
chris
Feb 17, 2019
Hull, United Kingdom
Enjoyed Most
Nicely refurbished spacious room. Good food at dinner and breakfast.
Karen
Feb 16, 2019
Sheffield, United Kingdom
Enjoyed Most
Everything was lovely
Other Comments
Staff where lovely xx
Dianne
Feb 11, 2019
Lancaster, United Kingdom
Enjoyed Most
relaxing stay
Danny
Feb 11, 2019
Leeds, United Kingdom
Enjoyed Most
Comfy bed (very)
Other Comments
Staff helpful
Martin
Feb 07, 2019
Tarporley, United Kingdom
Enjoyed Most
Food was really good
Sandra
Feb 05, 2019
Lichfield, United Kingdom
Other Comments
Paid extra for deluxe room but did not get any of the benefits stated
Deborah
Feb 04, 2019
Hyde, United Kingdom
Enjoyed Most
Location + Staff service level
Other Comments
Rooms and restaurant were cold (especially on arrival) on what was a very cold day. Restaurant menu was very average.
Tony
Feb 02, 2019
Mold, United Kingdom
Enjoyed Most
Most pleasant, friendly staff, good food.
Nigel
Feb 02, 2019
Leicester, United Kingdom
Enjoyed Most
The executive room was lovely.
Other Comments
Whilst it was good value we think the evening menu was very basic and could have been of better quality .
Linda
Jan 29, 2019
Barnoldswick, United Kingdom
Enjoyed Most
Meals
Other Comments
The parking policy needs sorting. Changed in December. Sign in car park say free for guests for duration of stay. On arrival we were asked for £5 but after some discussion was waved as I persuaded the guy booking us in
norman
Jan 29, 2019
Grimsby, United Kingdom
Enjoyed Most
Excellent food in restaurant . Generally friendly staff. Very good location and surroundings.
Other Comments
Poorly stocked bar . Parking charge , even though site says free . Reduced breakfast options on Monday , compared to Sunday . Poor accounting at checkout time .
norma
Jan 29, 2019
Stockport, United Kingdom
Enjoyed Most
THE MEALS. Dinner was interesting and both choices were excellent as were the starters. Breakfast was exceptional
Other Comments
The dining rooms were too cold both for breakfast and dinner. It detracts from your ability to enjoy the food.
JOHN
Jan 28, 2019
Wigan, United Kingdom
Enjoyed Most
The food was excellent and the staf were extremely friendly and helpful
Philip
Jan 27, 2019
Preston, United Kingdom
Enjoyed Most
Lovely food in the restaurant.
Other Comments
Free parking - always welcome!
Anne
Nov 29, 2018
Sheffield, United Kingdom
Enjoyed Most
Very clean and professionally run hotel. Very pleasant staff and the hotel in beautiful surroundings.
Glenn
Oct 29, 2018
Rochdale, United Kingdom
Enjoyed Most
The bedroom was refurbished and was beautful.
Other Comments
Breakfast was very good. Cedar Court is outside the centre of Harrogate, we used Taxis.
Mary
Oct 22, 2018
pontefract, United Kingdom
Enjoyed Most
Newly refurbed rooms, nice atmosohere.Dinner menu a bit limited for people with allergies, not much choice.
Jane
Oct 12, 2018
Gainsborough, United Kingdom
Enjoyed Most
Ease of access and car parking
Other Comments
The evening dinner was very good however,personally, I would have liked a selection of seasonal veg served with the meal.
John
Oct 12, 2018
York, United Kingdom
Enjoyed Most
Location
Oct 11, 2018
Colne, United Kingdom
Enjoyed Most
Central location and the room was lovely
Other Comments
Unfortunately the service in the restaurant was appalling; 1.5 hours waiting for our main course!
Maria
Oct 08, 2018
Congleton, United Kingdom
Enjoyed Most
There seemed to be a language problem with some of the staff .Plus very cold
Other Comments
All the rooms were cold especially the dining room .Had to put a wrap on so cold. The meal was just average nothing special for the money .Would have been better to have gone out ..The location is ideal as we have stayed here in the past .Drinks were so expensive and hot chocolate just luke warm .Dont think we will be returning . spoke with other guests who were equally unhappy
Edward
Oct 08, 2018
Stockton-on-Tees, United Kingdom
Other Comments
The room - according to our booking confirmation this should have been an Executive room, it certainly was not what we would also an Executive room.
We also had the following issues with the room which we reported on the evening of 5th October:
When we arrived we found there was no shower head - this was rectified the same evening.
One of the bedside lights did not work - this was still not working when we left this morning.
There was no guest information in the folder.
The TV only worked intermittently.
Evening meal 5th October:
We waited over an hour for our meal after we ordered.
There were quite a few items on the menu which we were told were unavailable.
The black pudding bon bons were missing from the pork meal, when we pointed this out to who appeared to be in charge of the restaurant she went and got them and slammed them on the table, no apology.
Breakfast 6th October:
This can only be described as a complete fiasco!
First the waitress was extremely surly, she never even spoke or smiled.
The tables were not set and we had to ask for cutlery, again no apology was forthcoming.
The bacon looked raw.
The hot food e.g, beans was cold.
There were no plates and even after asking for them we had a wait until someone brought them.
The milk was still in the carton not a jug.
There was no coffee available.
We were told this morning when we checked out that there had been a staff shortage. Whilst this is acceptable we would have thought that you know how many people are staying and therefore should ensure that there are enough staff. However it is not acceptable for staff to be so bad mannered. I am sure that you will agree that this is very unsatisfactory and we would be extremely hesitant about staying again.
David
Oct 08, 2018
Northumberland, United Kingdom
Enjoyed Most
The breakfasts. Plenty to eat and very good.
Other Comments
Would have preferred that the room hadn’t got an adjoining door as could hear next room.
CHRISTINE
Sep 30, 2018
Sutton Weaver, United Kingdom
Enjoyed Most
Spacious rooms
Sheila
Sep 29, 2018
Chester le Street, United Kingdom
Enjoyed Most
Convenience of location and attractive setting
Meryl
Sep 28, 2018
Ashbourne, United Kingdom
Enjoyed Most
Relaxing atmosphere. This is the fourth time we have been. Lovely hotel in lovely Harrogate. Plus great weather !!
Susan
Sep 28, 2018
Todmorden, United Kingdom
Enjoyed Most
Rooms were very good and location lovely
Other Comments
W
Adrian
Sep 27, 2018
Oswestry, United Kingdom
Enjoyed Most
The food in the restaurant was excellent
susan
Sep 26, 2018
Telford, United Kingdom
Enjoyed Most
Rooms were reasonable
Other Comments
Food at Dinner was awful- cold and inedible. Breakfast better. We were overcharged at the bar. Several of the staff have limited English and matters could only be resolved by us informing staff or contacting a manager.
paul
Sep 25, 2018
Framingham Pigot, United Kingdom
Enjoyed Most
I've sent all issue stated above to the General Manager of the Hotel . Note there were may people with the same issues .
Other Comments
The room 205
According to our booking confirmation this should have been an Executive room. Our room 205 was very basic not what we were expecting from a 4 star Hotel , there were no net curtains at the window yet there was an unused rail ( net curtain was shown on the picture on your web page) . so needed to draw the full curtains in order to gain privacy to get dressed or changed making the room dark. Budget hotel rooms are better than this room .
Evening meal 5th October booked for 20:15PM
We waited over an hour for our meal after we ordered, after our order was taken after 15mins from sitting down at our table .
There were quite a few items on the menu which we were told were unavailable. With our choice of starter we wanted the Potted Shrimps & the French Apple Pie for desert .
The black pudding bon bons were missing from the pork meal, when we pointed to the waitress she had no idea was I was asking for so she called over to who appeared to be in charge of the restaurant, we told her she went and got them and slammed them on the table, no apology.
Overall Shocking service !!!!!
Bar
Ran out of the Beer I was drinking Black Sheep
Breakfast 6th October: 08:15 AM
This can only be described as a complete shambles
First the waitress was extremely surly, she never even spoke or smiled.
The tables were not set and we had to ask for cutlery twice and she continued to set other tables before ours , again no apology was forthcoming.
There were various hot item not available and had to wait sometime before they were replaced Fried Eggs , Bacon & Mushrooms
The hot food e.g, beans,sausages were cold.
Only White Sliced Bread for Toast
There were no plates, bowls or cups and even after asking for them we had a wait until someone brought them.
The milk was still in the four pint carton not a jug for the Tea /Coffee
There was no coffee available.
Martin
Oct 08, 2018
Barrow In Furness, United Kingdom
Enjoyed Most
Evening meal in the restaurant was very good
Other Comments
Spoilt a little bit by Saturday morning breakfast large party overnight and virtually no staff on in the morning
Scott
Oct 07, 2018
Swindon, United Kingdom
Enjoyed Most
The rooms were comfy. The staff were lovely. The Hotel is in a very pretty location with a short stroll into town. Just perhaps need to address the food a little to bring it upto 4* standards. Sorry I don’t like giving poor reviews but on this occasion thought it might help the Hotel for future guests.
Other Comments
Some of the food quality was poor. Starters and some mains not available. Starters disappointing. We had hummus with flatbreads. No flatbread just over toasted toast and the hummus was like nothing we’ve tried before. The field mushroom on the main was also very strange in taste. The breakfast was not busy but the cooked produce was not kept topped up. No eggs no bacon. A very long wait. All little niggles but necessary to say.
Linda
Oct 07, 2018
Bury, United Kingdom
Enjoyed Most
Breakfasts were excellent
Other Comments
Communal areas and bedrooms were excellent. Refurbishment taking place in those areas of the hotel needing attention. Will be outstanding when finished!
David
Oct 06, 2018
Macclesfield, United Kingdom
Other Comments
We were not able to go as my husband returned from a business trip to Portugal with a nasty stomach bug and we did not want to spread it around the hotel.
Susan
Oct 05, 2018
Carnforth, United Kingdom
Enjoyed Most
Most enjoyable stay go back tomorrow
Francis
Oct 03, 2018
Sunderland, United Kingdom
Enjoyed Most
Dinner was excellent
Other Comments
The breakfast was very nice but the cooked items were set out in such a way that a huge queue formed very easily and items ran out very quickly.
Sophie
Oct 02, 2018
Prenton, United Kingdom
Enjoyed Most
Room with a view
Other Comments
There was a lot of door banging during the day. We had gone for some rest and relaxation so this was a bit of a nuisance to us.
Michelle
Sep 24, 2018
Brough, United Kingdom
Enjoyed Most
The Staff serving in the Restaurant were absolutely brilliant. Cannot fault them at all. Many thanks to our Waitress she was amazing. Thank you!
MAUREEN
Sep 24, 2018
Stockton-on-Tees, United Kingdom
Enjoyed Most
Location
Other Comments
At breakfast, 8.15 , they had no cheese . On checking out they wanted additional money for a bottle of wine that I had already paid for in full by cash the previous evening. Hotel has potential but is a bit sloppy re service.
Mr. Roger
Sep 24, 2018
Wigan, United Kingdom
Enjoyed Most
Food when it finally arrived was good.
Other Comments
Exceptional long wait for service at evening meal 3/4 of an hour after ordering food and reastraunt not particularly busy. Bedroom large but sparse and no atmosphere. Bill at check out wrong ( over charge )
Paul
Sep 23, 2018
Littleborough, United Kingdom
Enjoyed Most
general ambience, and quality of rooms.
Other Comments
Somewhat understaffed in the restaurant, both at breakfast and dinner. You needed to excessively relaxed to enjoy a very slow service. We quite enjoyed the leisurely pace however.....
Alan
Sep 18, 2018
Caernarfon, United Kingdom
Enjoyed Most
Position of hotel
Other Comments
Evening meal a long wait after orders placed,problem with wc continual dripping ignored
GERALD
Sep 17, 2018
Stanford-le-Hope, United Kingdom
Enjoyed Most
As it was my birthday they upgraded our room! All the staff were very friendly and helpful!
Other Comments
Looked on reviews and have seen photos of the standard rooms! Very outdated and badly needs renovating!
Also the corridors are in need of renovating too! Shame because the rest of the hotel is very luxurious!
Michele
Sep 16, 2018
Great Yarmouth, United Kingdom
Enjoyed Most
Our evening meal. The quality was excellent
Other Comments
Breakfast was not of the same standard as our evening meal.
Sylvia
Sep 16, 2018
Wokingham, United Kingdom
Enjoyed Most
Ease of access to the town and amenities.
Other Comments
Very clean and comfortable. Staff helpful. Food excellent.
Alison
Sep 16, 2018
Wolverhampton, United Kingdom
Enjoyed Most
Relaxed atmosphere
carol
Sep 15, 2018
Shipley, United Kingdom
Other Comments
Excellent value the staff were friendly and polite our evening meal was very good although the service was slow.
Linda
Sep 14, 2018
Cramlington, United Kingdom
Enjoyed Most
Location.
Other Comments
Didn't take long to walk down to the centre of Harrogate.
Peter
Sep 14, 2018
Kendal, United Kingdom
Enjoyed Most
Both dinner and breakfast were good quality and room comfortable. The front grounds are also pleasant and well kept.
Other Comments
On check-in the lady receptionist was uninterested and even surly as if she couldn’t be bothered. If may be because the same receptionist was on duty that evening and in the restaurant the next morning so too few staff?
The male receptionist in the morning on the other hand was bright, cheerful and helpful.
A grand hotel in many ways but let down by the small things like the waiter just putting the bottle of wine on the table but not opening or pouring and no olive oil or balsamic vinegar available for our salad.
Teresa
Sep 12, 2018
Colchester, United Kingdom
Other Comments
Felt like the staff where all new. Needed some senior positions. Maybe more training. Especially in the dining room on the evening.
Kendra
Sep 11, 2018
Middlesbrough, United Kingdom
Other Comments
The staff were very friendly and courteous, we were made to feel very welcome, thoroughly enjoyed our stay and would love to return another time
Karen
Sep 11, 2018
Heywood, United Kingdom
Enjoyed Most
location and the ambience
Other Comments
staff were very helpful
john
Aug 15, 2018
Wigan, United Kingdom
Enjoyed Most
Staff were apologetic and friendly.
Downstairs eating area was decorated nicely.
The breakfast was good.
Other Comments
The room was "executive double" which sounds very grand but wasn't. Rooms very dated. communal areas look better.
Breakfast was good but did not open on time and we needed to leave early. waiting staff at dinner and breakfast were quite disorganised, rushed off their feet doing more than one role.
Deal was for £50 towards dinner on first evening. we had looked in website which looked lovely. On arrival the only thing on offer was a set meal of starter and main, we had the steak for 2 meal which was literally 2 pieces of steak with chips and salad on a plate for us to serve ourself. No option for side orders. We were expecting something like chateaubriand for a price tag online of £30. Chips were not home made, always a no no in a proper restaurant.
Becks was served in a boddingtons glass and was flat.
Gemma
Sep 11, 2018
Sheffield, United Kingdom
Enjoyed Most
Beautiful location, spacious room, comfortable bed.
Other Comments
There was a wedding on our first night, plenty of room for everyone, but to few bar staff and the restaurant was very slow. Our second night however was very good.
ALAN
Sep 10, 2018
norwich, United Kingdom
Enjoyed Most
Car parking
Other Comments
We weren't offered an upgrade.The room we had was small with a pillar on one wall which I kept on crashing into in the night.It was quite a distance from the centre
Lindsay
Sep 10, 2018
Chester, United Kingdom
Enjoyed Most
Location and free parking
Dawn
Sep 10, 2018
Ulverston, United Kingdom
Enjoyed Most
Rooms were good and hotel was nice. Just the 2 things that let it down really.
Other Comments
The toilet in our room didn’t work so we had to move rooms. Also it had been used. When we went down for our evening meal, the menu had been changed that day and only did meat dishes, not one vegetarian meal. This was part of the deal with travelzoo and we ended up having to go somewhere else for food.
Mark
Sep 09, 2018
Bridgend, United Kingdom
Enjoyed Most
Location and ambience.
Other Comments
The Breakfasts were excellent. However the dinner menu was very restricted, repetitive and the quality of the food(particularly the main courses) left a lot to be desired. If we returned we would stay bed and breakfast and eat elsewhere for dinner.
David
Sep 08, 2018
Lyme Regis, United Kingdom
Enjoyed Most
Good location, very good breakfast, friendly staff
Erika
Sep 07, 2018
Littleborough, United Kingdom
Enjoyed Most
THE QUALITY OF THE ROOMS WAS FIRST CLASS,TOGETHER WITH A BREAKFAST THAT CATERED FOR ALL TASTES.
Other Comments
WOULD NOT RECOMMEND CHEESE BOARD TOO EXPENSIVE AT £11.95 FOR QUALITY AND QUANTITY.
george
Sep 07, 2018
REDDITCH, United Kingdom
Enjoyed Most
Easy going nice atmosphere and good location to walk into town and shops
Other Comments
Little bit disappointed there was no little extra as was wife’s birthday so a bottle of wine or something in room would have been nice
JOSEPH
Sep 07, 2018
Chester le Street, United Kingdom
Enjoyed Most
Breakfast, quality sheets and towels. Helpful staff.
Other Comments
Our room 304 had a sink plug that would only work if you used a knife to pull it up! Bedside drawer would not close. This was dealt with. Unless a room is in full working order it should not be used!!!
Catherine
Sep 07, 2018
Crewe, United Kingdom
Enjoyed Most
The location was ideal, lovely outlook and very quiet
Other Comments
The food was a bit bland and the staff whilst not unpleasant seemed a little disinterested.
Geraldine
Sep 06, 2018
North Yorkshire, United Kingdom
Enjoyed Most
We stayed here for my sixty fifth birthday and thought the hotel was in a lovely spot close to the town centre,the staff being pleasant the gardens were well kept and our room was spotless.
Other Comments
The toilet in our room did not flush,we reported it to reception at ten am just before we went out for the day when we returned at four pm it had not been attended to. We again reported this to reception ,we were offered to change rooms to another floor but as we had a meal booked in town had to turn this down as we did not have time to move our belongings so had to come downstairs in order to use the toilet.
Roger
Sep 06, 2018
Stourbridge, United Kingdom
Enjoyed Most
Lovely hotel, great food, excellent Travelzoo deal.
Other Comments
Only one comment, there was no wine menu in the lounge anywhere. We asked bar staff member, who then approached someone who could help. We like to browse wine menu and make our choice. However we did get to sample two reds so that we could make our choice.
Vivien
Sep 05, 2018
Jarrow, United Kingdom
Enjoyed Most
Quite relaxing atmospheric
Other Comments
Only criticism would be we booked at executive double room we found this a little on the small side certainly not executive standard to us but otherwise room very clean
Sylvia
Sep 04, 2018
Penrith, United Kingdom
Enjoyed Most
Nice surroundings
Other Comments
Dinner was very nice but came out still feeling hungry as the portions were very small
Lynne
Sep 03, 2018
Leeds, United Kingdom
Enjoyed Most
Nothing at all!!!!!
Other Comments
The staff were dismal, the service was shocking and because of this I may never use Travelzoo again.
The restaurant was overpriced and freezing, the management did not care and were rude.
I would not stay here even if you paid me!
James
Sep 02, 2018
Middlesbrough, United Kingdom
Enjoyed Most
Great room, everywhere clean,friendly helpful and courteous staff, very pleasant surroundings.
Other Comments
Not a good dining experience, entirely due to the chef-hence the one star for service. We felt sorry for the waiting staff, who must be embarrassed. We waited nearly 90 minutes for our main course. Food just about adequate, but little veg. at high prices. The dining room was characterless and cold, with mournful piped music.
Linda
Sep 02, 2018
Sheffield, United Kingdom
Enjoyed Most
Very well equipped room, recently re-furbished.
Other Comments
great town with lots of green spaces. easy walking distance to town centre, even for 'oldies' like us. Great position for touring Yorkshire moors. Very good food in hotel.
Damien
Sep 01, 2018
Blackpool, United Kingdom
Enjoyed Most
Easy access to. Town on foot
Staff very. Friendly and help fool
Very good vslue
Joyce
Sep 01, 2018
StockportStockport, United Kingdom
Enjoyed Most
Lovely convenient location. Super rooms. Friendly helpful staff. Excellent food.
Geoffrey
Sep 01, 2018
Cheadle Hulme, United Kingdom
Enjoyed Most
Staff were so friendly and helpful. Food was great.
Robert
Aug 31, 2018
Stafford, United Kingdom
Enjoyed Most
The bedroom and public areas were fine and the location excellent. This is obviously a fine hotel, but is lacking efficient management. Great shame they do not appear to have taken on board recent adverse rebiews.
Other Comments
The restaurant was chaotic, understaffed and the food was abysmal for a hotel of this quality.
Staff were hardworking but under trained. No evidence of hands on management.
I have to completely agree with recent negative reviews on Trip Advisor.
david
Aug 31, 2018
Bracknell, United Kingdom
Enjoyed Most
The hotel was really great
Other Comments
The catering left a little bit to be desired.
Peter
Aug 31, 2018
Bolton, United Kingdom
Enjoyed Most
It is sited in an ideal situation as close to park land for walks an also close to the unrivaled shops. Great.
Other Comments
It was just lovely.
Janet
Aug 31, 2018
Bolton, United Kingdom
Enjoyed Most
Perfect location. 10min walk to town centre in Harrow gate. Train station 5mins away so easy to get into York. Good value for money.
Susan
Aug 31, 2018
Saint Helens, United Kingdom
Enjoyed Most
It was a very welcome short break -a third night would also have been very welcome- fulfilling a long time desire to visit Harrogate.
The hotel is impeccably clean, comfortable and in a great location to explore Harrogate (and the surrounding area if we had more time).
The food was delicious, plentiful and hot. Staff were very friendly, helpful and accommodating.
Lynda
Aug 31, 2018
Sidcup, United Kingdom
Enjoyed Most
The rooms are lovely, location is great
Other Comments
They have altered the breakfast since our last stay, you now get your own tea and coffee which isn’t bad but if you want to order something different like porridge then you cannot find a waitress to order with, when she did come over to our table she didn’t understand much English and I was only asking for porridge she asked me to point it out on the menu, not what you would expect from a hotel in Harrogate really
Angela
Aug 31, 2018
Barnsley, United Kingdom
Enjoyed Most
The food was lovely, the room was not so nice. I have stayed previously in a larger, more up to date room.
Julia
Aug 30, 2018
Ilkley, United Kingdom
Enjoyed Most
Excellent location. Parking facilities really good and no charge.
ANNE
Aug 30, 2018
Great Sankey, United Kingdom
Enjoyed Most
Proximity to town and free parking.
Other Comments
Service and food in the restaurant.
Piers
Aug 30, 2018
Cottingham, United Kingdom
Enjoyed Most
The house keeping staff were very friendly and the desk staff in Morning of departure was very nice.
Other Comments
Dinner took 2 hours due to staffing. Food came out warm at best. Room was ok but book stated they supplied toothbrushes and toothpaste staff had no clue first mornings breakfast bacon was solid, sausages undercooked and no plates other than side plates to eat from.
Martin
Aug 30, 2018
Kettering, United Kingdom
Enjoyed Most
Hospitality,and food
patrick
Aug 29, 2018
nottingham, United Kingdom
Other Comments
Terribly understaffed, one barman when their was over 100 people wanting a drink. one waitress who handled table bookings, drink orders, meal orders and serving the meals. room service did not appear with breakfast, the list goes on.
Shaun
Aug 28, 2018
Rowlands Gill, United Kingdom
Enjoyed Most
Lovely gardens room nice
Other Comments
Very busy two large weddings nowhere to sit had to go up to our room. Water leaking through the ceiling in the dining room. It looked very chaotic. In the hall near the lift crumbs or a crushed tablet on the floor. Was there for 2 days never cleaned.
Carol
Aug 28, 2018
Wigan, United Kingdom
Other Comments
Fantastic value for money
Denise
Aug 27, 2018
Gateshead, United Kingdom
Enjoyed Most
Quiet location very near to city centre
Other Comments
very lovely - a little bit lacking in service due to staffing cutbacks but overall very nice and good value.
Aug 26, 2018
ASCOT, United Kingdom
Enjoyed Most
The food was excellent
Susan
Aug 26, 2018
Beverley, United Kingdom
Other Comments
Although the hotel was large, it had a cosy feel. We ate in the Porterhouse restaurant which was very good. The bus trips that arrived were served separately in another restaurant at an alternative time so we could have a choice of meal times. The staff we came in contact with were all friendly and efficient.
christine
Aug 25, 2018
Middlesbrough, United Kingdom
Enjoyed Most
location
Other Comments
restaurant service a little slow
PAULINE
Aug 25, 2018
Kettering, United Kingdom
Enjoyed Most
Loved the position of the hotel and the ambiance. It was lovely.
Barbara
Aug 24, 2018
Blackpool, United Kingdom
Enjoyed Most
The location and tranquil gardens
Other Comments
Very poor service in the dining room. Breakfast buffet had overcooked bacon in plenty, fried eggs tray not quickly replenished and most items were cold. Evening meal was a disaster, all tables were left without service for 45 minutes whilst staff attended another function. I was charged £11.95 (menu price) for two scoops of ice cream , but when challenged, at check out,the price was reduced to £3.00. We did not enjoy the dining room experience.
One of two lifts was out of order for our length of stay
DERRICK
Aug 24, 2018
Sheffield, United Kingdom
Enjoyed Most
Nice quiet room. Excellent breakfast.Nice old hotel
Other Comments
Nice old hotel with good parking in a pleasant area of Harrogate. In need of some updating.
Geoffrey
Aug 24, 2018
Chester, United Kingdom
Enjoyed Most
eventual room very good
Other Comments
initially given a small double room,adjacent to a bank of aircon units,complained and given an exec room
why would they downgrade travelzoo clients.Also dinner service very slow,2courses 90 minutes.
george
Aug 24, 2018
Heywood, United Kingdom
Enjoyed Most
Excellent dinner
Colin
Aug 23, 2018
Mr walsall, United Kingdom
Enjoyed Most
Everything
John
Aug 23, 2018
Manchester, United Kingdom
Enjoyed Most
The location and cleanliness excellent.
Other Comments
We had a wonderful two day break at Cedar Court the only disappointment was the evening meal not the best with broccoli so raw we couldn’t cut it although the starter and desert were ok. No recommence was offered as a good will gesture!
However we would certainly return as the breakfast more than made up for the evening meal.
Kevin & Susan
Aug 22, 2018
Doncaster, United Kingdom
Other Comments
When we checked out the receptionist had trouble sorting out our bill and when we got home we realised we had been overcharged by 10pounds.
Irena
Aug 19, 2018
Ormskirk, United Kingdom
Enjoyed Most
The staff were lovely, very helpful and nothing was too much trouble.
Other Comments
Overall the stay was just Ok, the room we were given was not a superior room as they didn’t have any with twin beds which meant I had to ask for the extras that went with a superior room, like water!!
This caused a bit of an issue but was sorted.
Our main issue was breakfasts, the food ran out, no bacon, beans, eggs, the hash browns were inedible. Only 2 staff on duty so tables weren’t cleared.
susan
Aug 19, 2018
Oxford, United Kingdom
Enjoyed Most
Location was good. Dinner was excellent.
Charles
Aug 18, 2018
Tarporley, United Kingdom
Enjoyed Most
Nice friendly feel to the place,staff really helpful,lovely location overlooking parkland peaceful yet close enough to town for a short stroll
KEITH
Aug 18, 2018
Skelmersdale, United Kingdom
Other Comments
The rooms were tied floor boards outside the room creaked . The house keeper woke us up at 8.30 am to clean the room
Christopher
Aug 17, 2018
Leeds, United Kingdom
Enjoyed Most
Lovely surroundings. A bit faded. They need to decide are they a hotel or a wedding venue
Other Comments
Food overpriced and restaurant chaotic (dropped plates several times). Other residents I noticed complained about food which was overpriced. Bar very limited (no cocktails)
Loraine
Aug 17, 2018
Glasgow, United Kingdom
Enjoyed Most
pleasant location, easy access and good parking, useful for Harogate centre
Kathleen
Aug 17, 2018
Tamworth, United Kingdom
Enjoyed Most
staff good in the dining room, housekeeping guy was good, reception staff so so.
Other Comments
menu was a bit sparse and portions small, executive room upgrade was a small room, no other choice available, strong smell of chemicals in the room( bathroom wall cleaning liquid had not been washed off . we had to open the window wide and sit by it, after about 90mins housekeeping came and wash the liquid off.
philip
Aug 16, 2018
Widnes, United Kingdom
Enjoyed Most
Great value.
Other Comments
Food was slightly dissapointing
David
Aug 16, 2018
Fleetwood, United Kingdom
Enjoyed Most
The food is very good
Other Comments
Lovely hotel with great food. Couple of negative points on this visit. At 8:15 the room cleaning staff knocked on the doors of all of the rooms in our corridor to see which they could clean. This is way too early and should be unnecessary - especially as people have to check out and ours was a late check out at 1 pm. Secondly there was no temperature control in the room and the mattress was old and uncomfortable
Ashleigh
Aug 16, 2018
Hull, United Kingdom
Enjoyed Most
Close to town centre. Plenty of parking.
Other Comments
Breakfast was very good. Dinner was very poor. The antipasti was an insult.
robert
Aug 15, 2018
Darlington, United Kingdom
Enjoyed Most
The room was very spacious and the position of the hotel for access on foot to Harrogate centre was very convenient. The quality of the food was good.
Other Comments
Overall we enjoyed our stay at the Cedar Court Hotel but there were some disappointments. We had a very long wait for a lunchtime sandwich order in the bar where, at the time, there was only one other couple besides ourselves.
We thought the restaurant menu very limited made worse by the fact that one item was already unavailable by just 7pm. The staff in the dining/breakfast room room seemed rather disinterested and unenthusiastic in their attitude. Interaction with other staff was good. Overall, our stay did not feel like a four star experience.
Rosalind
Aug 15, 2018
Morecambe, United Kingdom
Enjoyed Most
Beautiful surroundings,nice rooms and good food.
Dina
Aug 15, 2018
Newcastle, United Kingdom
Enjoyed Most
Trish in reception made the most difference about our perception of the hotel. She was busy all the time, but she kept calm, and was clearly very proud to be working for the hotel.
Other Comments
Room was exceptionally spacious with a firm comfortable bed and a couple of pillows. Bathroom was clean and pleasant. The curtains were thick, and shut out the early morning sun well.
The hotel faces the Stray, and is conveniently within walking distance of the city centre. i was very pleased with the superfast wifi - faster than the fibre at home.
Help your self breakfast was good, but not exceptional.
All the staff appeared to be overworked due to staff shortages, but they tried their best.
Yuh
Aug 14, 2018
Dagenham, United Kingdom
Enjoyed Most
EASY WALK TO A CLOSED TOWN
Other Comments
ROOMS ARE VERY TIRED THE BATHROOM IS BELOW STANDARD FOR ANY HOTEL, THE SO CALLED QUALITY SHOWER IS NOT FIT FOR PURPOSE
Brian
Aug 14, 2018
Leeds, United Kingdom
Enjoyed Most
The room and general appearance of the hotel was very good, and our general experience was good.
Other Comments
Unfortunately the restaurant let’s the hotel down.
Staff appeared to have little knowledge of food and were not coping with only a few tables being occupied. We were asked if we would like to see the dessert menu before we had our mains!!
The food was generally good but there were issues.
Breakfast was not a relaxing experience, plates were cold and we chose not to divert from what was available as following our evening experience we did not want to be waiting half an hour for poached eggs!!
Tables at breakfast were piled with dirty pots, and the layout of the restaurant is like a cafeteria, even taking into account the hotel is going through a refurb and assuming pictures will appear on the walls and other interior furnishings will soften the starkness the lay out could be better.
Angie
Aug 13, 2018
Macclesfield, United Kingdom
Enjoyed Most
Value for money was excellent
Other Comments
Friendly, happy staff
Lynn
Aug 13, 2018
WidnesWidnes, United Kingdom
Enjoyed Most
Convenience to town centre and outlook onto open parkland (The Stray)
Other Comments
Exceptionally warm weather but no aircon in 'superior' room so couldn't sleep first night due to heat and lack of air
Peter
Aug 12, 2018
Durham, United Kingdom
Enjoyed Most
Relaxation
Other Comments
Not enough staff at breakfast no one in charge to oversee no water in coffee and tea urns no cups glasses and lack of food and table clearing . Lovely room but next to entrance taxis and bus tours with engine running early in morning . People enjoying early morning coffee and late night drinks at table just below our room !!!
Aug 11, 2018
Guisborough, United Kingdom
Enjoyed Most
We were very delayed so arrived after 10.30pm. Staff were very helpful and even offered us hot food, which we were too tired to accept. Our meal vouchers have been held over to a subsequent visit. Excellent service. Breakfast service understaffed in kitchen? Food and coffee running out faster than it could be replenished.
Mrs VL
Aug 11, 2018
Witley, United Kingdom
Other Comments
Excellent that there was a safe in the room but, unfortunately, no instructions to it’s use! Enquiry to reception re use said someone would come to explain but after 15 to 20 mins we decided to go out so never got the promised instruction.
Mr John
Aug 11, 2018
Filey, United Kingdom
Enjoyed Most
Meal in the restaurant was delicious. Excellent location for walking into Harrogate and also lovely views of the park from the room.
Jade
Aug 11, 2018
Gateshead, United Kingdom
Enjoyed Most
very good value for money and a super location for walking to the centre of town.
Other Comments
really nice restuarant with accomodating staff.
ian
Aug 11, 2018
beverley, United Kingdom
Enjoyed Most
Location, ease of parking, Nice walk into the shopping centre.
Other Comments
A little upset as both our friends had larger rooms than ours......
When we visit again, we'll ask for an upgrade ??????
Frank
Aug 11, 2018
Hull, United Kingdom
Other Comments
Restaurant had no atmosphere. Only 2 other people eating there at prime evening time. Food was nothing to write home about. Certainly not 'restaurant' food for an evening meal. Not much thought gone into the quality of food.
Denise
Aug 10, 2018
Standish, United Kingdom
Enjoyed Most
location and value for money
john
Aug 09, 2018
Portsmouth, United Kingdom
Enjoyed Most
The food and cleanliness of the room
Other Comments
Only issue no air conditioning in the room, however staff provided a fan so all was well
Mrs P
Aug 09, 2018
Middlesbrough, United Kingdom
Enjoyed Most
Very good location within 10 minutes walk to main area. Lovely grounds. A very pleasant stay.
David
Aug 09, 2018
Manchester, United Kingdom
Enjoyed Most
Breakfast and evening meal
Other Comments
Rooms very warm and short staffed. The staff that were there were very good.
Basil
Aug 08, 2018
Bradford, United Kingdom
Enjoyed Most
Some of the staff
Other Comments
we checked on the web the menu choice before we booked the hotel to make sure we could order what we liked for the evening meal, we were given a totally different menu to what they advertise on there website. when I questioned it I was told the menu had been changed two weeks ago, I have checked there web site today and it is the same menu we wanted that has not been changed at all.
No greeting at breakfast and no one to tell you what breakfast arrangement were, help yourself to everything even coffee in an earn!!! cold plates and very poor quality food also I forgot to mention the chips which were served with our steaks were the cheapest thin frozen chips going. One of the hand towels had to be replace as it was covered in make up, there was one packet of biscuits for us two to share, the room was to hot and very noisy from the road, there was no seal on the shower screen so the bath room floor got flooded and this! The carpet on the landing in front of the lift was covered in black sticky tape to cover what I persumed to be a hole.
Robert
Aug 08, 2018
Bridlington, United Kingdom
Enjoyed Most
Room was lovely, modern and very clean
Other Comments
Skeleton staff and bar was under stocked.
Dirty plates at breakfast, and it was clear the restaurant had not been cleaned properly for breakfast as there where still chips on the floor from evening dinner.
Asked for fan and extra pillows and these supplied without too much issue. Just felt that staff didn’t know how to behave for a 4 star hotel.
Joanne
Aug 07, 2018
Warrington, United Kingdom
Enjoyed Most
Plenty of parking and a good location.
Lindsay
Aug 07, 2018
Wigton, United Kingdom
Enjoyed Most
A beautiful room with a lovely view
Other Comments
Please cook your bacon for longer!! It looked very unappetising.
Wynne
Aug 07, 2018
Hartlepool, United Kingdom
Enjoyed Most
Everything
Susan
Aug 06, 2018
cleethorpes, United Kingdom
Enjoyed Most
All of it
Other Comments
Will go again
Susan
Aug 06, 2018
cleethorpes, United Kingdom
Enjoyed Most
Excellent food
Karen
Aug 06, 2018
Sunderland, United Kingdom
Enjoyed Most
The location was wxc3llent at just a short walk to the town centre @nd railway station.
Other Comments
This break was booked as a surprise for a friend’s birthday and the deal expressed a Deluxe Double room with a ‘Kingsize’ bed. However, the room was small with just a double bed and no mini bar or, more importantly, air conditioning. We stayed during the hottest summer on record and sleeping was very uncomfortable - not least because there were two of us in just a double bed. Also disappointed that only porridge available on one morning of our two night stay, without any explanation or apology.
Corrine
Aug 05, 2018
OrmskirkOrmskirk, United Kingdom
Enjoyed Most
Location . Friendly staff.
Other Comments
Took an excessively long time to be served at our evening meal. No additional blinds or nets with curtains
Aug 05, 2018
Leeds, United Kingdom
Enjoyed Most
Excellent position .Very comfortable
Other Comments
Water,shower cap and tissues were disappointingly absent.
Sheila
Aug 05, 2018
Corbridge, United Kingdom
Enjoyed Most
Value for money great room good location
Other Comments
Pity the room key never worked had to return to the reception every time we wanted to get in the room and have it re programmed
janet
Aug 05, 2018
Radcliffe Manchester, United Kingdom
Enjoyed Most
Room and bathroom were clean and the bed was very good.
Good location if you get a room at the front with a view of The Stray
Other Comments
Room lacked privacy - large window at front faced straight onto lawn where there were guests enjoying a drink - no privacy curtain or blinds - only option was to shut out all natural light to get changed.
The restaurant!. At dinner, they did not have a clue either front of house or in the kitchen. Steak was ordered medium rare and ghandi's flip flop arrived. Thinnest steak I have ever seen - if that was 12oz then I am 7 ft tall. It was no better at breakfast. Either short staffed or poor training - basics - e.g no clean tables despite only half occupied, no plates to get hot breakfast and at one point only 3 of the 6 hot items were available. Croissants looked good but the plain one was dry/stale and the pain au choc was uncooked in the centre - raw dough!
Christopher
Aug 04, 2018
Doncaster, United Kingdom
Enjoyed Most
It’s location
Other Comments
We have stayed before many times when this was best western and always enjoyed our stay. We gave it a try last time through travel zoo and it was not a good experience. However we thought we would give it one more try. So we booked a superior room. When we arrived the reception we were a little early. The receptionist said we could check in then if we paid an additional £10.00. I explained I had already paid extra for an upgrade and that although we had late checkout we would be leaving early. Despite this she would not let us check in without the extra payment. I also asked if the room type was the same and she said just the same.
At dinner we waited 30/40 minutes for our starters. When the mains arrived (sea bass) it was a small piece of fish engulfed by an enormous amount of very hard green beans.
We used to like staying at th Cedar Court when it was best western. Unfortunately we will not stay again unless there are big improvements.
jacqueline
Aug 04, 2018
chipping campden, United Kingdom
Enjoyed Most
location near to the Stray and town centre
Other Comments
very friendly staff
carol
Aug 04, 2018
Lancaster, United Kingdom
Enjoyed Most
Pleasant helpful staff . Good food
Margaret
Aug 04, 2018
Sheffield, United Kingdom
Enjoyed Most
Location
Other Comments
The actual offer was not exactly as described by Travelzoo. I notice this has now been corrected on the TZ websites. Restaurant in the evening had very restricted menu with mediocre food and service.
Martin
Aug 03, 2018
Newton Abbot, United Kingdom
Enjoyed Most
Good location, friendly staff.
Pauline
Aug 03, 2018
Durham, United Kingdom
Enjoyed Most
Lovely big twin room. Super breakfast. Very polite staff.
Pamela
Aug 03, 2018
Bury, United Kingdom
Enjoyed Most
The location, parking facilities and the food in the restaurant was very good
Other Comments
The bedroom and bathroom was very outdated and the rainshower was poor.
Jozsef
Aug 03, 2018
Blackburn, United Kingdom
Enjoyed Most
Being able to sit outside in the gardens AND the room was very pleasant with a comfortable bed!
Other Comments
All staff very helpful. Ideal location for walking into town centre. We also enjoyed a walk around The Stray before breakfast. Breakfast was the best we've had in a hotel for a very long time. Plenty of parking space. Can't wait to come again! Thank you.
Christine
Aug 02, 2018
DoncasterDoncaster, United Kingdom
Enjoyed Most
The position of the hotel, the room, excellent breakfast
Other Comments
Although the staff were pleasant and helpful, we felt that more staff were required. Dinner service was very slow, as there weren't enough staff to cope with the number of diners.
Pat
Aug 01, 2018
Lincoln, United Kingdom
Enjoyed Most
We had a nice room but overlooked the carpark.
Other Comments
We felt sorry for the staff as it was being run on a tight budget.The meal was ok but we shared a steak and it was very tough.It was not the chefs fault it was prepared and cooked nicely.There was little help in the dining room and it was full.Ran by one waitress who took the orders and arranged seating and another assistant.The meal was slow but the chef had done a good job.Breakfast was self service buffet and the food wasn't great.Minimal toiletries in room.Had to ask for more.Lots of deals were happening at this hotel by different companies and you couldn't help but feel sorry for the staff ,it was run at their expense and felt like a tourist operation.
Anne
Aug 01, 2018
Preston, United Kingdom
Other Comments
Seemed to be packed together for the evening meal, pity it couldn't have been
served in the lovely spacious breakfast room.
Donald
Jul 31, 2018
Burnley, United Kingdom
Other Comments
Evening meal was well presented but the meat was tough and starter (smoked cream cheese) needed accompanying bread or bisquit/ toast. Room had no ventilation and was very hot, unable to sleep
Dennis
Jul 28, 2018
Shrewsbury, United Kingdom
Enjoyed Most
The staff were very nice and polite, rooms were clean, breakfast was really good. It was a lovely hotel especially sitting in the garden with a cuppa.
Other Comments
When we arrived our room was at the back overlooking a car park with a big bunch of motors running underneath. Couldn’t leave windows open because of the noise, far to hot to sleep. My husband called it a premier inn room with less of the room. We had booked an executive room as it was our anniversary and I wanted to treat my husband, I do not have lots of money and usually look for a bargain. We were moved to a bigger room, after I complained, nice size. I had to ask several times for decaf coffee for the room. Only allowed to leave one when cleaning. Gin and tonic and a pint of bitter £13. It was a nice place , but creaky floor boards and prices high.
Susan
Jul 27, 2018
Morecambe, United Kingdom
Enjoyed Most
Breakfast was ok.
Other Comments
1st room was dirty and overlooking an old car park.
Service both in bar and restaurant was slow. The dinner was very poor . The creme brulee was just a runny mess.
Brian
Jun 20, 2018
Stanley, United Kingdom
Enjoyed Most
Pleasant staff
Other Comments
Trish on reception was extremely helpful and very pleasant.
CARMEL
Jun 04, 2018
BOLTON, United Kingdom
Enjoyed Most
location
Other Comments
friendly staff
Paul
Jun 04, 2018
Mansfield, United Kingdom
Other Comments
Breakfast was in a big room instead of the dining room which made us feel we were on a coach holiday. We had an allowance of £22 pp for evening meal. At first we were given a set menu but asked for the main menu and was given that.
Shelagh
Jun 04, 2018
Newcastle upon Tyne, United Kingdom
Enjoyed Most
Good position easy to walk into Harrogate and leave the car in the hotel carpark
Other Comments
Very friendly and professional staff Good value for the price
JOHN PEEL
Jun 01, 2018
Blackburn, United Kingdom
Enjoyed Most
The position and the bedroom
Other Comments
The evening meal was not value for money. The portions were very small and the service was very slow. We waited over 30 mins for our desserts to arrive after ordering them.
Alan
May 30, 2018
Leicester, United Kingdom
Enjoyed Most
Overall hotel ok seems like a lot of staff not sure maybe under new management
Other Comments
Poor service in restaurant slow forgot sides aid they had new chef although did did give us complimentary deserts
EDWARD
May 30, 2018
oldham, United Kingdom
Enjoyed Most
Excellent location, comfortable room. Good value.
Stephen
May 30, 2018
Market Harborough, United Kingdom
Enjoyed Most
Good location with plenty of car parking
Other Comments
Restaurant service was really slow, 45mins between starter and main - same for a number of tables.
Sandra
May 29, 2018
Durham, United Kingdom
Enjoyed Most
We chose a superior double room which was lovely.
Other Comments
The hotel was immaculately clean & maintained.
Anita
May 29, 2018
Leicester, United Kingdom
Enjoyed Most
Situated overlooking the park, easy walking distance to the town centre, food very good overall a really pleasant hotel to stay in.
Alan
May 27, 2018
Runcorn, United Kingdom
Other Comments
Service
Elizabeth
May 26, 2018
Gainsboroughnsborough, United Kingdom
Enjoyed Most
Convenience of hotel location, ease of parking.
Clive
May 26, 2018
Preston, United Kingdom
Enjoyed Most
Pleasant, welcoming atmosphere. Lovely hotel in beautiful surroundings yet near to Harrogate town centre.
Other Comments
Thoroughly enjoyed it.
Ann-Marie
May 26, 2018
Liverpool, United Kingdom
Enjoyed Most
Very comfortable room.
Mary
May 25, 2018
Carnforth, United Kingdom
Enjoyed Most
Its location to the city centre, room was excellent, reception staff were very good
Other Comments
The only comment we would make is that the staff waiting on in the resturant seemed a bit disorganised, I would guess that they had not been properly trained. We had to ask them to clear our table after each course, then we had to ask for coffee, it was if they were oblivious to what was happening on each table. One diner asked three different members of staff for extra parmesan cheese which he never got.
Derek
May 25, 2018
Warrington, United Kingdom
Enjoyed Most
front garden was well tended
Other Comments
specifically the restaurant service(slow and not well trained - or not trained at all!)
specifically the bed (too soft)
spevcifically the decor (a bit 'tired')
David
May 25, 2018
BurnleyBurnley, United Kingdom
Enjoyed Most
On the outskirts of Harrogate, so easy to access but just s 10min walk into the town centre
Other Comments
Lovely rooms , good food and pleasant staff
Jacqueline
May 24, 2018
Penrith, United Kingdom
Enjoyed Most
Comfy room
Other Comments
Jess on reception excellent service
Antony
May 24, 2018
Kirby Muxloe, United Kingdom
