The Quay Hotel & Spa

Travelzoo Staff

Why We Love It

  • This contemporary 4-star spa hotel has a "stunning position"
    (The AA Hotel Guide 2017) on the banks of the Conwy Estuary
  • You can see Conwy Castle from the AA-Rosette-awarded restaurant
  • The popular seaside town of Llandudno is a 10-minute drive away

Enjoyed This
(71 Member Ratings)
"The food was excellent"
Nov 09, 2018
Wrexham, United Kingdom

Map & Directions

Parking is free. The hotel is off the A546. Llandudno Junction railway station is a 5-minute drive; change at Crewe for services to London Euston, and at Chester for trains to Manchester Piccadilly and Liverpool.

Rooms & Rates

Check Rates
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Perched on the Deganwy Quay, near Llandudno, this spa hotel is "well-placed for a little bit of luxury," says The Daily Telegraph.

The Victorian seaside town of Llandudno and the historic town of Conwy, home to the smallest house in Britain, are both less than 10 minutes' drive from the hotel. You can watch a show or a West End musical at Venue Cymru in Llandudno, and the Little Orme headland is great for hiking. You can catch the cable-driven tramway to the top of the Great Orme --- the larger headland at the other end of the bay -- for panoramic views of the coastline. Snowdonia National Park is less than 15 minutes' drive away.

The hotel's Marina Restaurant has views of the Conwy Mountains, the estuary and Conwy Castle, a UNESCO World Heritage Site. This AA-Rosette-awarded restaurant uses local produce such as Anglesey scallops, fresh salmon from Llandudno and locally farmed beef and lamb. There's also a selection of bottled Welsh ales from the Great Orme Brewery.

Classic Rooms have courtyard or marina views. Superior Rooms offer views across the marina, or are courtyard-facing with partial views of the river. Most have private balconies.

Leisure facilities include a spa, an indoor heated pool, a sauna, a steam room and a gym. Wi-Fi is free.

We've also negotiated a spa day including massage, facial and lunch for £55 or £97 for two.



  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Indoor pool
  • Restaurant
  • Sauna / Steam Room
  • Nightlife / entertainment
  • Pet-friendly
  • Spa
  • 100% smoke-free


  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Beauty treatments / massages (fees apply)
  • Bike rental
  • Concierge service
  • Laundry / dry cleaning
  • Safe in reception

Room amenities

  • Central heating
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Outdoor space for some rooms
  • Safe
  • Sitting area
  • Flatscreen TV


  • Complimentary Wi-Fi throughout


  • Bathrobes
  • Hair-dryer
  • Luxury toiletries
  • Bathtub or shower


  • Complimentary parking


  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible pool area
  • Accessible restaurant
  • Accessible spa
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible


Check-in: Standard Time is 3pm.

Minimum age required to check in: 18.

Checkout: Standard Time is 11am.

Children and additional guests: Infant's cot/crib available on request: £15 per night for children aged 4 and under. There is no extra bed available. Please use the Special Request field on the checkout page to request a cot/crib and confirm the age of the child.

Pets: Pets are allowed on request and will be charged at £25 per night on checkout.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

Enjoyed This
(71 Member Ratings)
Ratings & reviews reflect verified member feedback for Deganwy Quay Ltd t/a The Quay Hotel over the past 15 months.
4.4 Ambiance
4.5 Location
4.4 Rooms
4.4 Quality of Service
4.2 Value for the Money
Show Reviews
Other Comments
Shame we didn't get a free upgrade to a marina or estuary view considering the hotel wasn't full - it would've made us want to rebook again soon if they had done so
Laura Nov 13, 2018 Preston, United Kingdom
Enjoyed Most
The food was excellent
Other Comments
Lovely room with large comfy bed.
Helen Nov 09, 2018 Wrexham, United Kingdom
Other Comments
I cannot fault this hotel. Good location, comfortable, spacious, lovely decor and highly professional staff. A perfect short break.
Elizabeth Nov 03, 2018 Knutsford, United Kingdom
Enjoyed Most
The situation of the Quays
Other Comments
Lovely room. Ate out because menu seemed expensive
MR J P Oct 11, 2018 Newport, United Kingdom
Enjoyed Most
Easy to get to. Plenty of parking. Friendly and accommodating staff. Good food.
Janice Jan 24, 2018 Warrington, United Kingdom
Enjoyed Most
Other Comments
It’s a beautiful hotel with beautiful views, the hotel staff were very helpful and friendly, rooms were really nice with all the amenities you would need. Breakfast was delicious and so was the meal we had on the first evening. Couldn’t fault anything, really enjoyed our stay here and will most definitely be going back.
Amanda Jan 22, 2018 Liverpool, United Kingdom
Enjoyed Most
Room and meals.
Other Comments
Breakfast staff much friendlier than bar staff.
Andreana Jan 21, 2018 Colwyn BayColwyn Bay, United Kingdom
Enjoyed Most
Position of hotel, lovely inside, pool
Diane Jan 08, 2018 Bolton, United Kingdom
Other Comments
We were snowed in on the day of our stay and the quay allowed us to arrive the following day thank you
kaisha Dec 12, 2017 Wrexham, United Kingdom
Enjoyed Most
The spa treatments. Superb!
Other Comments
There was an issue with Wi fi and TV reception due to stormy weather .
Anne Dec 09, 2017 Shrewsbury, United Kingdom

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