Castle Donington
The Priest House Hotel
Why We Love It
- This historic retreat is on the banks of the River Trent
- A Norman mill tower that is almost 1000 years old forms part of the hotel building
- The Peak District National Park is 45 minutes' drive away
Enjoyed This
(303 Member Ratings)
(303 Member Ratings)
"We enjoyed the comfortable room, the food, the pleasant helpful staff and the location."
Lynne
Aug 15, 2018
Frome, United Kingdom
Map & Directions
The nearest train station is Long Eaton, also less than 15 minutes' drive away. The hotel is a 10-minute drive from the M1 motorway. Parking is free.
Overview
The Priest House Hotel is a historic property in a picturesque riverside setting in rural Derbyshire. The main hotel building incorporates a Norman mill tower dating back to the 11th century.
Located on the banks of the River Trent, the hotel is a 5-minute drive from the small market town of Castle Donington. The town has a museum, and although the castle that gave the town its name is no longer standing, the original church remains.
Other local attractions include Calke Park National Nature Reserve and National Trust property Calke Abbey, which are both around 20 minutes' drive away. The city of Derby is also 20 minutes' drive away, while Nottingham takes 30 minutes. The Peak District National Park and Cannock Chase Area of Outstanding Natural Beauty are both around 45 minutes' drive away.
Some of the bedrooms are in cottages just over a small bridge across the stream. They were built in the 17th century and have original fireplaces and beamed ceilings. Executive Double Rooms are modern and larger than cottage bedrooms, and are in the main hotel building. Some have views of the River Trent.
The hotel has a fine-dining restaurant, and its Millstream Bar & Terrace serves less formal fare and traditional afternoon tea.
Amenities
General
- Bar
- Newspaper / magazines
- Extra beds / roll away beds
- Restaurant
- No pets allowed
- 100% smoke-free
- No elevator / lift
Services
- 24-hour front desk
- 24-hour room service
- Airport transfer (fees apply)
- Express check-in / checkout
Room amenities
- Central heating
- Coffee / tea-making facilities
- Iron and ironing board
- DVD / CD player & library
Internet
- Complimentary Wi-Fi throughout
Bathroom
- Bathrobes
- Hair-dryer
- Luxury toiletries
- Bathtub or shower
Parking
- Complimentary parking
Accessibility
- Accessible bathroom in some rooms
- Accessible path of travel
- Accessible restaurant
- Wheelchair accessible
Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.
Policies
Check-in:
Standard Time is 3pm. Minimum age required to check in: 18.
Checkout: Standard Time is 11am.
Children and additional guests: Infant's cot/crib and extra bed available on request: £15 per night for children aged 12 and under. Supplements are not included automatically in the total price and will be charged directly by the hotel. Please use the Special Request field on the checkout page to request a cot/extra bed and confirm the age of the third guest.
Pets:
No pets allowed.
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Additional details: The restaurant is closed Sunday evening, however the 3 course a-la-carte menu is available in the Millstream. Please contact the hotel before arrival to book your dinner.
Have a Question? Contact Travelzoo.
- 1-877-966-0000 U.S. and Canada (toll-free)
- +44 (0) 20 3564 9000 U.K. and Europe
- Email Us
Customer Service available Mon-Sun, 9am-12 midnight ET
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Enjoyed This
(303 Member Ratings)
(303 Member Ratings)
Ratings & reviews reflect verified member feedback for The Priest House over the past 15 months.
Show ReviewsHide All
Ratings & reviews reflect verified member feedback for The Priest House over the past 15 months.
4.1
Ambiance
4.5
Location
4.2
Rooms
4.1
Quality of Service
4.4
Value for the Money
Enjoyed Most
We enjoyed the comfortable room, the food, the pleasant helpful staff and the location.
Other Comments
The hotel is in a quiet location with East Midlands airport close by. There is a taxi service to the airport and Clients are able to park their cars in the large hotel car park while away on holiday.
Lynne
Aug 15, 2018
Frome, United Kingdom
Enjoyed Most
The food
Other Comments
Friendly staff. This review is for main hotel rooms
Janet
Aug 10, 2018
Sale, United Kingdom
Enjoyed Most
Location was lovely and peaceful
Other Comments
Lack of electric sockets in the room. My wife needed sockets by the bed for her lung function machine and there weren’t any at all. Ended up running an extension lead right around the room as there were only two sockets in the room
william
Aug 10, 2018
Swansea, United Kingdom
Enjoyed Most
The peaceful location (no through road) and stunning sunsets to watch reflected in the river
Other Comments
We found the staff helpful and friendly but a bell or similar on the reception desk would be useful as we often found it unattended.
Ray
Aug 09, 2018
Bampton, United Kingdom
Enjoyed Most
Friendly reception staff.
Other Comments
There was a wedding on and as the weather was lovely a lot of guests were outside, however, the bar staff neglected to clear the tables or wipe them down so you ended up sitting at a sticky table full of empty glasses.
Julie
Aug 06, 2018
Leeds, United Kingdom
Other Comments
Lovely setting. Could not fault the food either. Room was clean and spacious. Downside was the service in the restaurant when we had to keep asking for things eg:- breakfast table not set up completely as dirty cup.missing fork, no glasses for fruit juice, no salt and pepper, no butter left to serve with toast and tea served in a large teapot with no lid. We ate dinner in the restaurant the night before and our bottle of wine was just plonked on the table unopened and not poured out!!! These final touches make the difference from making our stay only OK and not excellent which was such a shame
Karen
Aug 01, 2018
Oxspring Sheffield, United Kingdom
Enjoyed Most
Love the position, good quality rooms at a sensible price
Other Comments
Reception staff were excellent, needed to move rooms, not because of room quality, but proximity to wedding we were not attending. This was sorted for us, which we appreciated. Receptionist was Carole I believe.
Paul
Jul 31, 2018
Swindon, United Kingdom
Enjoyed Most
Lovely food in both bar and restaurant.
Nina
Jul 30, 2018
Aylesbury, United Kingdom
Enjoyed Most
location
Other Comments
beautiful scenery ,quiet and tranquil setting. Friendly ,professional and helpful staff
joseph
Jul 28, 2018
Peterborough, United Kingdom
Enjoyed Most
setting and outside space to relax
Carol
Jul 27, 2018
Beds, United Kingdom
Enjoyed Most
Good value for money at £115 for 2 nights....however, over promised and under delivered. A previously excellent hotel that has seen better days I’m afraid and now at the stage of my life where I’d rather pay a little more. Food generally very good but let down by waiting times and not relaxing to hear numerous guests all saying the same things as us.
Other Comments
Staff whilst willing were totally untrained eg didn’t ask questions such as “would you like any sauces with your meal” “ how was your meal” “ cooking time likely to be over an hour” “I’ll be with you shortly”. Room itself had main bulb out (rectified next morning), flaking paint in bathroom ceiling (lots!), no executive seating area (see website). Far better service in every hotel I’ve stayed in in the last 12 months (12 hotels +)
Steve
Jul 26, 2018
Eastleigh, United Kingdom
Enjoyed Most
Location, food, comfortable bed nice room.
Other Comments
The staff work hard to make your stay enjoyable, however sometimes I felt that they may not have had the support, training etc that is commensurate with a 4 star hotel. Room was very nice but there were cobwebs around the ceiling, which made my wife a little uncomfortable.
Ray
Jul 25, 2018
Bedworth, United Kingdom
Enjoyed Most
The location beside the river
Other Comments
Staff friendly but a bit lackadaisical
Trevor
Jul 25, 2018
Wooler, United Kingdom
Enjoyed Most
Location and room.This could be a great hotel with good staff and a better pricing policy
Other Comments
In order to get the free bottle of wine with dinner you had to pay £39 for a 3 course meal which was too expensive and the fact that there was no people in that dining room so did everybody else.Staff were young and pretty useless/Ihad to wait over an hour for my meal which was a Caesars salad!
Arthur
Jul 25, 2018
Wimborne, United Kingdom
Enjoyed Most
Nice hotel for a couple of days maximum.
Other Comments
would be a even better break if there were other activities, ie pool, gym facilities. Guests need to travel quite far for other things to do.
Ivor
Jul 20, 2018
Birmingham, United Kingdom
Enjoyed Most
Secluded and quiet - just what was needed for a getaway for us
Other Comments
Overall really enjoyed the break, but the hotel may need to look at some of their maintenance. Appeared to be lots of small things that needed 'fixing' (like loose screws in bathroom, and on fixings)
Chris
Jul 20, 2018
Barnsley, United Kingdom
Enjoyed Most
The location.
Sylvia
Jul 18, 2018
Poulton-le-Fylde, United Kingdom
Enjoyed Most
Food and location. Also the staff are excellent
Other Comments
Bed a bit small and pillows uncomfortable
Nicholas
Jul 18, 2018
Oswestry, United Kingdom
Enjoyed Most
The food was very good value.staff extremely pleasant and helpful.rooms very clean and comfortable. All in all very good value for money.
Kathleen
Jul 18, 2018
Saint Helens, United Kingdom
Enjoyed Most
Beautiful hotel in a beautiful location staff were friendly and very helpful,
Other Comments
Only the millstream menu had been changed and I was unable to order what I wanted from the original menu which is still online
Loretta
Jul 16, 2018
Liverpool, United Kingdom
Enjoyed Most
Very quiet location
Other Comments
The whole place was a bit tired and drab - not a 4 star hotel!
David
Jul 16, 2018
sussex, United Kingdom
Enjoyed Most
quality and calmness in a fabulous setting
john
Jul 15, 2018
Hull, United Kingdom
Enjoyed Most
situation very good if you enjoy peace and quiet, a bit off the beaten track.
Other Comments
very good breakfast.
maureen
Jul 14, 2018
York, United Kingdom
Enjoyed Most
the food
Kathleen
Jul 14, 2018
RugbyRugby, United Kingdom
Enjoyed Most
the staff were friendly food good very good value in an attractive location
Other Comments
There were bad write ups which are not in keeping with this hotel. Could not fault the establishment
ROBIN
Jul 09, 2018
HYTHE, United Kingdom
Enjoyed Most
The room. Beautiful room overlooking the river. Very big so plenty of space. Restaurants good although the bar restaurant had a much better choice than the fine dining restaurant
Other Comments
Breakfast on the first day disappointing. No buffet so no fresh fruit. Took ages to get some more toast. Second day better though no side plates and the bread ran out. The hotel had no marmalade for both days. Bad organisation on that.
Peter
Jul 04, 2018
Bampton, United Kingdom
Enjoyed Most
Breakfast and breakfast staff. Clean rooms, tea making facility and bottled water
Other Comments
Building desperately needs to be repainted externally, it is very shabby. Internal hotel is dated and in need of freshening.mreception staff perfunctory but not engaging , rather unwelcoming on arrival. Used the little toiletries first night not replenished
Theresa A
Jun 06, 2018
Shrewsbury, United Kingdom
Enjoyed Most
The location was exceptional and the fish and chips from the bar menu was amazing!!
Other Comments
The room was a little jaded and the widows, inside and out, could do with a clean and freshen up as it spoilt the amazing views that are available.
Keith
Jun 04, 2018
Kent, United Kingdom
Enjoyed Most
Relaxed friendly atmosphere.Lovely staff
judy
Apr 28, 2018
Hartwell, United Kingdom
Enjoyed Most
The food was very good and good location
david
Apr 28, 2018
Aylesford, United Kingdom
Enjoyed Most
We had a lovely spacious room over looking the river.
Other Comments
Cooked breakfast was very good and the meal we had in the bar very nice.
adrian
Sep 15, 2017
Weston-super-Mare, United Kingdom
Enjoyed Most
The hotel is attractive, our bedroom was comfortable and clean. The food was fabulous!
Other Comments
We arrived Sunday on a Bank Holiday weekend to celebrate our Wedding Anniversary at the start of a short tour in the North East. We were looking forward to dinner in the Restaurant only to be told "it is closed Sunday evenings, you will have to eat in the Bar". Other couples were obviously disappointed too. There were only two staff expected to service the Bar and Bar Meals for some 2 dozen people in the bar and sitting outside. Thankfully the Receptionist and another female came to help the two lads for a short time. That evening our three course meal with wine and coffee took two and a half hours to complete! Tables were not cleared and there was a bank of dirty glasses at the bar waiting to be washed.
Whilst we were out the next day we rang the hotel to book a table in the Restaurant for the Bank Holiday evening and were offered "Restaurant or Bar?", and confirmed Restaurant. On arriving at the Restaurant we found it completely empty and were told "The Restaurant is not open on Bank Holiday evenings". Again we had to eat in the bar but having complained somewhat we did receive a slightly speedier meal.
It seems that when the "Boss" is there, there are enough staff, but once he goes the number of staff is cut to the minimum.
Great disappointment not to be able to take dinner in the Restaurant!
I believe the staff are tired of having to assuage guests but one gets the feeling Management does not care.
Carolyn
Jun 02, 2018
Bath, United Kingdom
Enjoyed Most
Lovely hotel. Friendly staff, good food and beautiful location.
Patricia
Jun 02, 2018
LiverpoolLiverpool, United Kingdom
Enjoyed Most
cheerfulness of the staff
Other Comments
Very good setting, service and food great, staff so helpfull
Peter
Jun 01, 2018
Leyburn, United Kingdom
Enjoyed Most
Setting, but remote from any other venue
Other Comments
Room overlooked the car park. Asked for a river view, but they were booked. Plus it rained all day on the second day of our stay
George
Jun 01, 2018
Lowestoft, United Kingdom
Other Comments
Quiet location by the river
David
Jun 01, 2018
York, United Kingdom
Enjoyed Most
There was a good variety of food at breakfast, both hot and cold. However, the scrambled egg on my traditional English breakfast was cold and the coffee was weak to say the least.
Other Comments
The photograph of the hotel on my Travelzoo confirmation does not reflect the state of the hotel. The outside of the hotel, including walls and windows, particularly the entrance, is covered in cobwebs and flies. The flower bed outside looked very poor.
Our room had cobwebs hanging from the coving and there was a squashed insect on the wall near the standard lamp and another on the ceiling. There were also long dark hairs on the bathroom floor which appeared more evident when using the floor towel. The shower hose leaked in abundance and the water from the shower was slow to drain away. The only way as to not stand ankle deep in water when showering was to remove the pop up plug from the bath.
We ate in the Millstream Bar as the restaurant is closed on Sunday evenings. The staff appeared inexperienced. We ordered our food and some time later a member of staff asked if he could take our order. Another member of staff was seen to enter the bar with our order only to return to the bar to ask what table the food was for. The food was edible but nothing to write home about. I would not rate this hotel as 4 star ****.
I have stayed in a few hotels offered by Travelzoo. Apart from the London hotels, I am beginning to see why the prices are heavily discounted for the rest. They do need further research as I am reluctant to take up any further Travelzoo hotel offers.
Nigel
May 31, 2018
Stourbridge, United Kingdom
Enjoyed Most
Location and excellent food
DON
May 31, 2018
Fleetwood, United Kingdom
Enjoyed Most
Location is perfect. Food is good dut menu is a little limited
donald
May 30, 2018
doncaster, United Kingdom
Enjoyed Most
The peaceful location and the grass area near the river
Other Comments
The breakfast next morning was a bit of a disaster. We weren’t informed we needed to order fried eggs and couldn’t get near the toaster for quite a while as the staff said they had a large order in the next room and needed to make a lot of toast for them. Our breakfast items were not replenished presumably for the same reason and again we had quite a wait also the plates were cold for hot food.
ELAINE
May 29, 2018
Wigan, United Kingdom
Enjoyed Most
Beautiful setting
Other Comments
Staff training and customer service lacking!
Karen
May 29, 2018
Corby, United Kingdom
Enjoyed Most
Location and good rooms and service.
JAMES
May 28, 2018
Peterborough, United Kingdom
Other Comments
Meals etc more expensive than we usually experience but of really good quality. Certainly in a beautiful setting
David
May 27, 2018
Spilsby, United Kingdom
Enjoyed Most
The staff and setting is lovely but could do with more gardening care and the waterwheel cleaned out it would look stunning. The area is beautiful it was such a shame about one or two things. I would go back it the problems were sorted out.
Other Comments
The bedroom needs refurbishing throughout the curtains were burnt at the bottom the whole room was very tired but the bathroom needs replacing it wasn’t very clean and the tiles were the wrong ones for a bathroom they were very rough texture and Bradley done for in there.
Anthony
May 27, 2018
Studley, United Kingdom
Enjoyed Most
Setting, friendly professional service. Good food,exceptional breakfast. Bun
Ronald
May 26, 2018
Newcastle-under-Lyme, United Kingdom
Enjoyed Most
Evening meal
Other Comments
Breakfast service haphazard
J B
May 24, 2018
CarlisleCarlisle, United Kingdom
Enjoyed Most
The beautiful location and friendly staff.
Lucy
May 23, 2018
Kettering, United Kingdom
Enjoyed Most
Setting
Other Comments
Spoiled by the constant sound of motor bikes at donnington park up the rd
Susan
May 21, 2018
Bilston, United Kingdom
Enjoyed Most
The weather and the view over the river
Neil
May 21, 2018
Ashbourne, United Kingdom
Enjoyed Most
Lovely Location..Very Clean....Food at Breakfast Great!!
Other Comments
ALL staff so very friendly and helpful !!
Peter
May 16, 2018
Southampton, United Kingdom
Other Comments
Only recommendation is room windows very dirty on outside
brian
May 16, 2018
Stourbridge, United Kingdom
Enjoyed Most
The bistro menu and drinks were a little expensive but very enjoyable. The main restaurant was very enjoyable and the food was excellent.
keith
May 16, 2018
Rushden, United Kingdom
Enjoyed Most
The up-to-date bathroom with super shower and magnifying mirror for putting on make-up and husband able to see for shaving. Breakfast was excellent although service was not very good.
Other Comments
The bedroom was rather tired and small and not enough hanging space as ironing board, iron, trouser press and safe and luggage rack was all in the same space. Windows were in very poor condition and needing secondary glazing (if a listed building) and as we over-looked the car park and on the ground floor we had to keep windows closed due to noise of cars coming in and out. It could be a wonderful place as an ideal setting on the river Trent but there was no nice garden for guests to relax and explore. The deal that Travelzoo gave us was good but I wouldn't pay the full price whilst in its present condition.
Anne
May 16, 2018
Thetford, United Kingdom
Enjoyed Most
Pan seared sea bass was exceptional from returant
Michael
May 15, 2018
Manchester, United Kingdom
Enjoyed Most
Beautiful setting, very attentive staff. Had a relaxing stay enjoying food, drink and glorious sunshine. 5* all round.
Eamonn
May 15, 2018
Warks, United Kingdom
Enjoyed Most
The room was excellent, the grounds and gardens were beautifully kept.
ROY
Sep 13, 2017
Sheerness, United Kingdom
Enjoyed Most
Enjoying sitting outside at the Millside Terrace and on the bank of the River Trent. Excellent breakfast great choice of food.
Gillian
Jul 03, 2017
Bolton, United Kingdom
Enjoyed Most
The location , was a perfect getaway from any stress of life you might be having, or just a simple few days away, the staff could not do enough for you, my friend and I felt as if we're were royalties
Other Comments
The food was delicious and enviting presentation was perfect, had a really lovely few days away in a lovely hotel, away from all the noise of traffic etc. Also people were very friendly at the hotel, also in the nearby village, recommend the priest hotel Thankyou staff for your hard work and making us very welcome, nice places to walk around
Wendy
May 14, 2018
Rugby, United Kingdom
Enjoyed Most
the tranquillity & freedom to enjoy countryside
Other Comments
comfortable rooms & very good breakfast
peter
May 13, 2018
skegnessSkegness, United Kingdom
Enjoyed Most
Location on the river and meals.
Zoe
May 13, 2018
SheffieldSheffield, United Kingdom
Enjoyed Most
Fabulous food at breakfast and dinner
Lesley
May 13, 2018
Rugby, United Kingdom
Enjoyed Most
Food was excellent
Other Comments
Gardens needed a bit of tlc
Anthony
May 12, 2018
Birmingham, United Kingdom
Enjoyed Most
Fantastic location and friendly staff.
Colin
May 11, 2018
Droitwich, United Kingdom
Other Comments
The hotel is not easy to find. The rooms were not very clean and there were a lot of small insects in the room.
Sadaf
May 09, 2018
West Bromwich, United Kingdom
Enjoyed Most
Friendly staff. Very relaxed. Nothing too much trouble. Attractive location.
Linda
May 05, 2018
Burnham-on-Crouch, United Kingdom
Enjoyed Most
The large room, excellent location. Some very relaxed and friendly staff.
Other Comments
Hidden gem
Jonathan
May 04, 2018
Horncastle, United Kingdom
Enjoyed Most
Rooms were large and very comfortable. Scenic and tranquil location. Very nice food, especially breakfast.
Other Comments
This was our second visit and sadly on this occasion there seemed to be a shortage of staff. Along with several other couples we had to wait to be checked into the hotel .... no reception staff available. Then later in the evenings on both nights of our stay we couldn’t find any bar staff to order a meal or purchase any drinks. The young waiter called Owen at breakfast on both days couldn’t have been any more friendly day and efficient, he needs promotion and a pay rise. He was superb.
keith
May 04, 2018
st ives, United Kingdom
Enjoyed Most
Quiet very comfortable room ,excellent food ,beautiful location
Other Comments
It was a great pity that the beautiful ,but very empty restaurant did not offer a la carte only mandatory 3 courses ,which is too much to eat for most people.Also a soap dish in the bathroom would be helpful as there was nowhere to put soap and it just slipped off the surface when wet.
Bernice
May 03, 2018
Leeds, United Kingdom
Enjoyed Most
Such a peaceful place to be!
Other Comments
I would recommend it to anyone!
Janet ann
May 02, 2018
Nuneaton, United Kingdom
Enjoyed Most
Beautiful setting overlooking the River Trent. Lovely room with everything we needed.
Josephine
May 02, 2018
ACCRINGTON LANCS., United Kingdom
Enjoyed Most
The location and the food EXCELLENT
Joan
May 02, 2018
Matlock, United Kingdom
Enjoyed Most
Good value, location good for going to national trust properties, food was excellent!
Other Comments
Buffet breakfast didn’t look great but we ordered off the menu and it was excellent
May 01, 2018
Linconshire, United Kingdom
Enjoyed Most
Quiet room and good breakfast
HOWARD
May 01, 2018
NEWARK, United Kingdom
Enjoyed Most
The picturesque setting by the river and also the choice and quality of the breakfasts
Other Comments
The special Travelzoo deal was excellent value for money.
Geoffrey
Apr 28, 2018
Chester, United Kingdom
Enjoyed Most
excellent food
Other Comments
no drawers in room, no soap dish. Would have liked to eat in Restaurant but unable to order only 1 or even 2 courses therefore restaurant was empty! No butter at breakfast, no croissants (30 mins wait for them) no toast without asking.
Leslie
Apr 28, 2018
Yateley, United Kingdom
Enjoyed Most
The location - beautiful.
Other Comments
Could not complain about anything. Every thing was very pleasing. It a shame we could not stay longer.
Mary
Apr 28, 2018
Ilford, United Kingdom
Enjoyed Most
Fabulous location and setting
Other Comments
As a vegetarian I would have liked more options for dining as really did not want to have to go out to eat
Loved everything about the hotel just wanted to stay there to eat unfortunately only one vegetarian option so didn't want to eat the same meal
Would happily return as loved the hotel, staff were very friendly and food was really good
Very relaxing and comfortable and value for money
Trevor
Apr 24, 2018
Birmingham, United Kingdom
Enjoyed Most
The location was stunning and the dinner great value. Welcoming staff and comfortable room.
Other Comments
Many sites for visiting within 30mins drive. Lovely location and would definitely recommend.
Carol
Apr 24, 2018
Birmingham, United Kingdom
Other Comments
All good .... but the waiting on staff maybe should print full menus instead of trying to remember what’s on the menu and a piece of paper to take down what you have ordered instead of repeatedly asking what you’ve ordered... very confusing , but a great stay
Sandra
Apr 23, 2018
Lancashire, United Kingdom
Enjoyed Most
Michael Buble tribute evening was amazing! Booked as an alternative to evening meAl in the Restaurant. £30 for 3 courses and entertainment was cheaper!
Other Comments
Very few members go out of their way to provide good customer service. We weren’t asked how our stay was on departure. Often had to ask for things and was a little disappointed that the bar staff would not garnish my Hendricks with cucumber because she didn’t have a knife to cut the cucumber. I almost offered to pass her one off the tables! However, although I didn’t return to the bar (for this reason) we still had a fantastic weekend and the travelzoo deal was excellent value.
Emma
Apr 23, 2018
Warrington, United Kingdom
Enjoyed Most
Location & food
Alan
Apr 23, 2018
Barnsley, United Kingdom
Enjoyed Most
Location
Other Comments
Downside - I rang to check an extra bed had been put in the room as per my instructions on Travelzoo but it hadn't. Also we were put in the cottage rooms away from the main hotel. Water dropping from the ceiling above our head in the night. Radiator on full and were unable to turn it down, but staff were helpful and sent engineer.
Mr A J
Apr 23, 2018
Lichfield, United Kingdom
Enjoyed Most
Location and comfort
Other Comments
A lovely Hotel in a beautiful setting, even though the airport is nearby it was still quite peaceful. The room was very comfortable food in the restaurant was excellent. Staff friendly.
Mrs Elizabeth
Apr 22, 2018
Solihull, United Kingdom
Enjoyed Most
Location and pleasant hotel
Dave
Apr 20, 2018
Bowdon Altrincham, United Kingdom
Enjoyed Most
Location is excellent
Other Comments
Staff lacked knowledge of local area, especially walks in the area
Philip
Apr 19, 2018
Northampton, United Kingdom
Enjoyed Most
The relaxed atmosphere in a beautiful setting, the breakfast selection is superb and the quality of food outstanding
Other Comments
Well worth a visit
Tonia
Apr 19, 2018
Crewe, United Kingdom
Enjoyed Most
Unlike breakfast the evening meals and service was very good
Other Comments
The thing that let the hotel down was breakfast very poor service on both days run out of some items and lack of staff
Keith
Apr 18, 2018
Saint Ives, United Kingdom
Enjoyed Most
Dinner was excellent
Other Comments
Beautiful location
Jean
Apr 17, 2018
Southampton, United Kingdom
Enjoyed Most
Comfortable rooms, location,excellent breakfast.
Sheena
Apr 14, 2018
Preston, United Kingdom
Enjoyed Most
The staff were brilliant and the food was delicious.Carol was very helpful and Becka is a sweetheart! All staff were excellent. Great hotel will recommend to all our family and friends.
Dorothy
Apr 12, 2018
Birmingham, United Kingdom
Enjoyed Most
breakfast was really excellent
Other Comments
very pleasant location, enjoyed the walk into castle donnington
Chris
Apr 11, 2018
Lowestoft, United Kingdom
Enjoyed Most
Its quiet, riverside location.
Other Comments
Staff very friendly and keen to please although the service was sometimes a bit hit and miss.
Elisabeth
Jul 02, 2017
Chelmsford, United Kingdom
Enjoyed Most
Quality quirky hotel.
Other Comments
The hotel can be difficult to find. Our sat nav took us round in circles! It would be useful for Travelzoo to direct purchasers to look at the hotel website for directions. We would only not go back as it was a little far for us to travel for a weekend.
Ann
Apr 10, 2018
Billinge, United Kingdom
Enjoyed Most
Location and great breakfast.
lorraine
Apr 06, 2018
Great Yarmouth, United Kingdom
Enjoyed Most
Everything
Liza
Apr 04, 2018
Barnsley, United Kingdom
Enjoyed Most
location
Other Comments
staff need more training in restaurant - breakfast on Friday excellent but Saturday buffet breakfast disorganised with no food
Sheila
Mar 07, 2018
Market Harborough, United Kingdom
Enjoyed Most
The high standard. Room & bathroom, with extras, were first class & the food was very acceptable. All for a bargain price.
Peter
Mar 01, 2018
Ventnor, United Kingdom
Enjoyed Most
Few things not quite right Sunday morning was buffet breakfast and Monday morning was waitress service much nicer and more choose don’t know why it was only the one morning.. bedroom could do with a lick of paint and more staff in the bar poor man running around doing everything.
Christina
Feb 27, 2018
Hereford, United Kingdom
Enjoyed Most
The staff and service and food
John
Feb 25, 2018
Huntingdon, United Kingdom
Enjoyed Most
everything
Other Comments
the quality of the food high standard of cleanliness and outstanding members of the staff team,nothing was to much trouble especially the restaurant staff my compliments to the chef, we had a wonderful time and we have already recommended the Priest House to family and friends.
theresa
Feb 25, 2018
Nottingham, United Kingdom
Enjoyed Most
peaceful location
Other Comments
our shower did not warm up informed the receptionist
hendrika
Feb 20, 2018
Stevenage, United Kingdom
Enjoyed Most
Our room overlooking the river. The service we received from two members of staff namely Teresa and Becca.
Other Comments
Visit absolutely ruined by discovering today that my husband's Barclay card, driving licence and photographic club membership card was stolen while there and used in Hanworth ( Birmingham) yesterday. Appalled.
Patricia
Feb 16, 2018
Norwich, United Kingdom
Enjoyed Most
Lovely location - must be even nicer in the summer. Staff very welcoming and helpful.
Other Comments
Rang day before arriving to check accessibility for husband with mobility issues. Was allocated a lovely room on ground floor just behind Reception which was perfect. Thank you
Gillian
Feb 10, 2018
Newark, United Kingdom
Enjoyed Most
The location, ambience of the hotel itself plus the staff were superb. A truly wonderful stay.
Other Comments
Very pleased to have got a real bargain via Travelzoo , thank you.
Alan
Feb 10, 2018
Leeds, United Kingdom
Enjoyed Most
Staff were excellent & the stay was superb value for money
Other Comments
We will definitely be back
Evelyn
Feb 08, 2018
Towcester, United Kingdom
Enjoyed Most
The location was lovely, by the river and very scenic.
Stephen
Jan 30, 2018
Northampton, United Kingdom
Enjoyed Most
to celebrate a birthday
Other Comments
Friendly, helpful staff and pretty setting.
graham
Jan 24, 2018
Leicester, United Kingdom
Enjoyed Most
The food was excellent especially the full English breakfast. Continental breakfast could have a little more variety.
Other Comments
Our room was very nice but the bathroom could do with a little maintenance. The toilet roll holder was wonky, there was a piece missing on the bottom of the door and there was a hole in the door where a second peg was missing.
LINDA
Jan 18, 2018
Boston, United Kingdom
Enjoyed Most
location and room both exellent
Other Comments
place full of history
Dean
Jan 15, 2018
Burton-on-Trent, United Kingdom
Enjoyed Most
Locationl
Other Comments
Lovely hotel will return and pass on to others.
David
Jul 01, 2017
Wakefield, United Kingdom
Enjoyed Most
The location and the beautiful setting.
Clare
Jun 27, 2017
Cardiff, United Kingdom
Enjoyed Most
setting and food
Other Comments
The service was abysmal
Dave
Jun 27, 2017
Driffield, United Kingdom
Other Comments
On reading one or two previous reviews it did put a little doubt in our minds. Having now stayed I could not disagree more with the negative reviews I read. Our visit was great, the staff were all very friendly and helpful. The breakfast selection and presentation was wonderful. We decided to have our evening meals in the Millstream Bar, on both evenings the food and service were fantastic. On the whole a lovely experience.
Donna
Jan 08, 2018
Oldham, United Kingdom
Other Comments
Despite having two staff call in sick for the breakfast shift, the receptionist covered and the reduced team soldiered through it well.
Mat
Jan 01, 2018
Lincoln, United Kingdom
Enjoyed Most
Value for money
Alan
Dec 30, 2017
Spalding, United Kingdom
Enjoyed Most
The staff were frendly and worked hard. The food was good and as was the wine. Just need more personnel !
Other Comments
Room phone wasn't working, so went to reception to book a table for dinner at 8pm. Arrived at 8 and there was no tables available. Had to wait until 8.40 before being shown to a table and noticed that there were many tables available. Ordered 2 steak meals and a bottle of wine at 8.45. Arrived at 9.20. Not good service. The following day went to breakfast at 9.15am and had to wait for a table. Again there were tables available, but not cleared. It was 9.30 before we were seated. Not good. The problem is the number of staff . The personnel there were very good, but run off their feet. They needed someone else to clear and reset the tables.
Kenneth
Dec 30, 2017
Kettering, United Kingdom
Enjoyed Most
TV quality excellent, esp size of screen, programs etc.
Other Comments
We believe that the installation of coat hooks in the room is essential. Otherwise, where does one hang coats and hats.
David
Dec 11, 2017
Leominster, United Kingdom
Other Comments
The hotel is in a lovely location and the breakfast was really very good and the staff very friendly
David
Dec 10, 2017
Looe, United Kingdom
Enjoyed Most
Location
Other Comments
Very poor service especially in the bar and at breakfast. Staff unorganised and ignored other guests when they asked for glasses and bowls at breakfast as nibr were out. 25 minutes wait to order a coffee at breakfast we were just walked ignored
Michael
Nov 27, 2017
York, United Kingdom
Other Comments
The only downside for us was the food. Breakfast was excellent but dinner was hit and miss and someone needs to train the chef how to cook a steak.
Christine
Nov 24, 2017
Lancing, United Kingdom
Enjoyed Most
The warm welcome and friendly staff, also, great food.
Dinah
Nov 23, 2017
MenstonIlkley, United Kingdom
Enjoyed Most
No management input, poor staffing levels
Other Comments
Service was appalling
They ran out of draught bitter, Cider, Coke and Soda with no planned delivery for 4 days
No Yoghurt at Breakfast
Cold in the bar and restaurant
Rooms were not cleaned on second day
Absolutely awaful
John
Nov 21, 2017
MiddlesbroughMIDDLESBROUGH, United Kingdom
Other Comments
The room was lovely but short on hanging space, especially as most of the coat hangers were missing. We asked reception for replacements and they brought an assortment of hangers none of which slotted into the fittings on the hanging rail. We did manage to use them in a fashion, but we were surprised that such a lovely hotel didn't have enough coat hangers. It didn't spoil our stay though - just a minor inconvenience.
anne
Nov 13, 2017
Dronfield, United Kingdom
Other Comments
Would have been helpful to have alternative bar and breakfast facilities when there are several corporate events as well as normal guests
Kathryn W
Nov 10, 2017
Shipley, United Kingdom
Other Comments
Wonderful setting with professional friendly staff. Our room overlooked the river and the area is just lovely.
Valerie
Jun 27, 2017
Menston Ilkley, United Kingdom
Enjoyed Most
Nice outside surroundings, new bar area and comfortable terrace. Nice breakfast area.
Other Comments
Been before but more flowers giving colour not there this time and work cones all around driveway needed moving.
Lynn
Jun 23, 2017
Newark, United Kingdom
Enjoyed Most
the full breakfast was fab. but the Eggs Benedict did not have ham?? had spinach instead.
we had an executive room which was really comfortable but other complaints about the cottages.
Other Comments
we read some reviews that said the staff were poor and not engaged with clients.. i must say that all the staff we spoke with were friendly and chatted to us. there was a bonfire party with great fireworks and outside food at only £2.50 for a burger / hot dog /pie and peas .etc free entrance and the people who live near by had a great time to. The hotel various areas inside are closed as for winter but it must be lovely in summer the grounds are good and the river is fast. thanks for the offer price . dont think full price is good value.
brenda
Nov 09, 2017
NottinghamNottingham, United Kingdom
Enjoyed Most
Not really
Other Comments
The service at breakfast was very bad, no pastrys not much fruit juice when asked if there was any more we were told that they had a conference party in for an early breakfast, who must of eaten everything.
Jocelyn
Nov 04, 2017
Morpeth, United Kingdom
Enjoyed Most
Cocktails, afternoon tea was excellent apart from the chocolate cake being placed next to the warm apple crumble, yes it melted.
Other Comments
Majority of the staff were young and inexperienced, I would recommend training. I would like to point out the young lady who served in the bar and made me a bakewell tini it was superb and she also served in the dining room on the first night ( unfortunately I did not get her name ) she was exceptional.
Graham
Oct 30, 2017
Grimsby, United Kingdom
Enjoyed Most
The food and the lovely room and how clean it was.
Other Comments
The breakfast was lovely but I found it a little bit rushed to order your cooked breakfast . I would have liked to eat fruit and then order but it seemed if they rushed you and your cooked breakfast was coming out and you hadn’t finished.
Elizabeth
Oct 30, 2017
Barnsley, United Kingdom
Enjoyed Most
The location
Susan
Oct 23, 2017
Barnsley, United Kingdom
Enjoyed Most
The location is lovely and the room was nice .
Other Comments
I thought the food was really nice ,but the staff were under a lot of pressure sunday morning -there were too many people to seat in dining room so I had to sit in bar area . The young lady did her best but I was waiting a long time to be served . I felt a little better organisation was needed .
June
Oct 23, 2017
Ossett, United Kingdom
Enjoyed Most
The location.
Other Comments
Room 38is good. Nice and quiet.
GEOFF
Oct 18, 2017
Haywards Heath, United Kingdom
Enjoyed Most
Area it stands in.
Other Comments
A little more training required for the young dark haired guy doing the breakfast service. Lady with red hair and slim light haired guy were both good.
Sarah
Oct 16, 2017
York, United Kingdom
Enjoyed Most
The breakfast & Carole on reception. Very pleasant and helful
Other Comments
It is in need of some TLC
Gillian
Oct 16, 2017
Chorley, United Kingdom
Enjoyed Most
The peaceful riverside location of this hotel is very pleasant and although the hotel is a little "off the beaten track" it's only a short drive into the village and not much further to the main roads, cities and attractions of the East Midlands.
Other Comments
This hotel provides rooms that are well equipped and presented to a very high standard include free fast WiFi, plentiful tea and coffee making facilities and a quiet, comfortable environment. Ask for a free upgrade to an executive room if available.
Derek
Oct 14, 2017
Welwyn Garden City, United Kingdom
Enjoyed Most
being next to the river trent
Other Comments
The room,food ,and setting were brilliant
Alan
Oct 11, 2017
Runcorn, United Kingdom
Enjoyed Most
Super king bed
Other Comments
Good food and service. Lovely location
Doug
Oct 05, 2017
Crewe, United Kingdom
Enjoyed Most
It's setting.
Other Comments
Just need to pay a bit more attention to the training of their restaurant staff.
Mike
Sep 16, 2017
Wakefield, United Kingdom
Enjoyed Most
Everything - food, service, room and surroundings
Other Comments
Would recommend
Joan
Sep 16, 2017
Bradford, United Kingdom
Enjoyed Most
Location, friendly staff and overall good atmosphere.
Other Comments
Hotel let's itself down on lack of attention to detail. Wine bottle unopened by waitress @ dinner. No tea spoons on table @ breakfast. Salt and pepper empty. Fruit juice glasses not on table or with juices. A bottle of bubbly serves to guests in the bar had to be opened by the guest. Little things that could make a big improvement. Staff training needed!!!
Carole
Sep 11, 2017
Sunderland, United Kingdom
Enjoyed Most
Location is great. Beautiful setting by the Trent.
Mandy
Sep 09, 2017
DerehamDereham, United Kingdom
Enjoyed Most
Everything..the hotel room. The surroundings are amazing. The outside seating area. The lounge. The hospitality..everything. this is a beautiful hotel in a beautiful location
Karen
Sep 09, 2017
JarrowJarrow, United Kingdom
Enjoyed Most
Nice location by the river trent
Other Comments
Pleasant experience
Jeffrey
Sep 01, 2017
Hope Valley, United Kingdom
Enjoyed Most
Pleasant atmosphere, lovely location and accommodation
Alan
Aug 31, 2017
Hull, United Kingdom
Enjoyed Most
Nice setting.
Clean rooms
Good breakfast
Other Comments
Breakfast very good plenty of choice .Loads to eat.Service a bit slow first morning due to inexperienced young staff,but nothing that couldn't re improved with training and experience
Evening meal tasty but small portions.
MR W B
Aug 31, 2017
Coal Aston, United Kingdom
Enjoyed Most
Great location. Relaxed atmosphere and friendly staff. Standard of cleanliness and quality of food first class.
Robert
Aug 31, 2017
Knaresborough, United Kingdom
Enjoyed Most
Location
Other Comments
Lovely hotel in lovely location, helpful and friendly staff
margret
Aug 26, 2017
Seaham, United Kingdom
Enjoyed Most
peace and tranquilty
Other Comments
went for recuperation from stroke and it fitted the bill
john
Aug 25, 2017
Washington, United Kingdom
Enjoyed Most
The setting is lovely and the girl Beth serving in the main Dining Room was excellent. Breakfast also was very good indeed.
Other Comments
The service in the Brasserie was dreadful. "5 minutes wait for a main course, rabbit stew which obvioucly had been prepared earlier so just needed heating. Then both the two girls serving disappreaed and after a wait fo 15 minutes, still no sign of them anywhere, we gave up and went to complain at Reception. We were told the Duty manager would come and see us, he didn't! Nowhere to be found. Next morning hew was on Reception, no apology, no offer of a small refund or a drink! Otherwise the Reception staff were first class.
Mrs Dorothy A
Aug 24, 2017
Gloucester, United Kingdom
Enjoyed Most
Location
Other Comments
Quiet riverside location
Sheila
Aug 24, 2017
HoddesdonHoddesdon, United Kingdom
Enjoyed Most
Setting first class, reception staff very helpful and friendly.
Other Comments
Unfortunately the food in the terrace bar, the soup and the chicken and leek pie, both lacked seasoning.
Linda
Aug 24, 2017
Bolton, United Kingdom
Enjoyed Most
The grounds and the food
Other Comments
Breakfast on our 1st morning was chaotic staff shortages and a lot of guests was the problem and it was not our best expierence.
Colin
Aug 15, 2017
Gravesend, United Kingdom
Enjoyed Most
It was all very nice
anne
Aug 15, 2017
peterborough, United Kingdom
Enjoyed Most
Location, food
Yvonne & Ken
Aug 15, 2017
Bryn, United Kingdom
Enjoyed Most
Staff cleanliness
Other Comments
Fantastic place but short of staff and needs a Lille upgrading
sheila
Aug 14, 2017
Altrincham, United Kingdom
Enjoyed Most
Lovely location, nice room, friendly staff, and great breakfast.
Other Comments
Had dinner in the bar on both evenings, well priced and the food good. Breakfast wasn't very hot on the first morning, mentioned this in passing and the next morning was piping hot. Great assortment of teas in the room and could have fresh milk if one wanted, always a plus, also dressing gowns and iron and board and Molten Brown toiletries, pretty good I'd say.
John
Aug 13, 2017
NailsworthStroud, United Kingdom
Enjoyed Most
The setting was lovely next to the river.
Other Comments
Some of the staff need a little more customer service training.
Jeff
Aug 12, 2017
Romsey, United Kingdom
Enjoyed Most
Beautiful location on the banks of the River Trent. Public rooms well furnished and comfortable. Our bedroom was lovely, spacious and comfortable with good quality bed linen and towels. Extras such as Molten Brown toiletries in the bathroom and complimentary bottled water as well as the usual hospitality tray were a nice touch. Reception staff were friendly and helpful. Breakfast was plentiful and of good quality.
Other Comments
The food in the restaurant proved to be a slight disappointment. Good quality but not quite up to scratch. I sent back the peppercorn sauce which was thin and flavourless and my medium steak was quite rare-I didn't mind that too much as I enjoy a rare steak from time to time. My husband ordered Prawn and Chorizo tagliatelle which had five lovely prawns on the top but none at all throughout the pasta which was loaded with oil from the chorizo. Such a pity because the setting was perfect. We ate out on the second evening of our stay.
Paul
Aug 11, 2017
Chester le Street, United Kingdom
Enjoyed Most
Nice location by the river
Other Comments
Stayed 2 nights. Service at breakfast VERY poor on first morning. Think they were using some agency staff who seemed absolutely clueless. Second morning was fine, regular staff on duty and service was excellent.
Keith
Aug 11, 2017
Bolton, United Kingdom
Enjoyed Most
Beautiful setting, lovely breakfast
Christina
Aug 11, 2017
Chelmsford, United Kingdom
Enjoyed Most
Lovely location by the river, peaceful. Good food and friendly staff
Graeme
Aug 06, 2017
Longtown, United Kingdom
Enjoyed Most
The Picturesque setting
Other Comments
The hotel and the room were very nice but they seemed to have a shortage of staff
Ian
Aug 06, 2017
Keighley, United Kingdom
Enjoyed Most
The hotel and setting.
Keith
Aug 05, 2017
WrexhamWrexham, United Kingdom
Enjoyed Most
Location and setting next to river.
Other Comments
Efficient check in service and requests swiftly dealt with.
Donna
Aug 04, 2017
Bolton, United Kingdom
Enjoyed Most
Setting, accommodation ok but could do with some updating.
dilys
Aug 03, 2017
Hebden Bridge, United Kingdom
Enjoyed Most
Beautiful setting by River Trent. Amazing breakfasts. Comfortable bedrooms
Carol
Jul 28, 2017
Twickenham, United Kingdom
Enjoyed Most
The setting at the priest house is perfect. Food was good, the breakfasts were especially good. Lots of choice on the buffet table and cooked breakfast was 1st class.
Other Comments
We did find the service in the bar restaurant quite slow (although it didn't worry us as we had lots of time) it would have been a problem for anyone wanting a quick meal. Some staff were obviously new and learning the job. On our second morning at breakfast the staff were obviously stressed as some other members of staff had called in sick. This meant they were short and seemed disorganised ( one member of the team had already been on duty from 11 o'clock the night before). None the less, staff were all pleasant and were working to ensure the clients had what they needed. All in all a really lovely break.
Lynne
Jul 28, 2017
Frome, United Kingdom
Enjoyed Most
Relaxed atmosphere good food
Dave
Jul 28, 2017
Lincoln, United Kingdom
Enjoyed Most
Scenery Setting
Other Comments
On arrival a young lady was on reception, she was very curtious & polite. We came back later as our room wasn't ready due to arriving early which was not a problem but the receptionist later who's name was Carole was very formal. Our safe in the room wasn't working so you would expect someone to come & have a look, but Carole said there was no one who knew about safes but didn't call anyone else to sort the problem during our stay. The staff worked very hard in the bar and restaurant
Colin
Jul 21, 2017
Redditch, United Kingdom
Enjoyed Most
Beautiful setting
Other Comments
Hotel in lovely grounds. Staff very friendly and helpful.
Marguerite
Jul 21, 2017
Bodmin, United Kingdom
Enjoyed Most
Being able relax
G
Jul 21, 2017
Wigan, United Kingdom
Enjoyed Most
Everything about it
Martin
Jul 13, 2017
CoventryCoventry, United Kingdom
Enjoyed Most
The location but most importantly the staff. Everyone we met was extremely pleasant and welcoming.
Other Comments
The bathroom in our Cottage room was extremely small. The washbasin and stand were far too large for the depth of the room. There was not enough room to dry oneself after a shower - this had to be done in the bedroom. How anyone larger than us would fit in there is beyond us!
Rhonna
Jun 08, 2017
Coventry, United Kingdom
Enjoyed Most
The setting was lovely and our room exceeded our expectations. A relaxed and friendly atmosphere.
Other Comments
Just one small downside for us in that at our Saturday breakfast agency staff were used and although they were clearly trying their best it was at times a little chaotic. We know this was due to two weddings which were taking place that weekend making them short staffed. The food was lovely though.
Robert
Jun 06, 2017
Kenilworth, United Kingdom
Enjoyed Most
Everything
Pauline
Jun 05, 2017
HalesowenHalesowen, United Kingdom
Enjoyed Most
Delightful setting, quiet & calming
Janet
Jun 04, 2017
Halesworth, United Kingdom
