The rooms are modern and sleek, with a mini-fridge and Keurig coffee
There's a courtyard dotted with palm trees and an outdoor pool
You'll have access to the 24-hour fitness center
Seafood, cocktails and traditional American dining are available on site
A 5-minute drive to quaint San Marco for indie boutique shopping; an 8-minute drive to upscale Riverside, home to Cummer Museums of Art & Gardens; 8-minute drive to TIAA Bank Field, the Jaguars' football stadium
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
(17 Member Ratings)
Ratings & reviews reflect verified member feedback for Southbank Hotel Jacksonville Riverwalk over the past 15 months.
Loved the location, caught boat to the game, and ate at Chart House next door
It took an hour an half to check in. I booked on December 1 to find out they were overbooked when we arrived-no call, no notification. Krista from travelzoo stayed on the phone with me for 50 minutes and was a great and sympathetic help, and through the grace of God someone canceled and we got that one room. Had they not canceled we would not have been able to stay there. In the future I will book direct, b/c like i said, i booked December 1 and arrived at 9 pm to be told we would have to stay 10 miles away when the whole trip was built around being at that location. Only people who booked 3rd party were turned away
BradJan 02, 2023Charleston, SC, USA
The hotel was over-booked and we did not have a room despite receiving a confirmation email. The hotel communicated with TravelZoo to take down the deal because they were booked , but you did not do it. My family of 5 (3 children ages 11 and under) were left with NO hotel room and NO options because all of the hotels within a 2-hour radius were booked. VERY disappointed in TravelZoo.
SarahJan 02, 2023Charlotte, NC, USA
Very nice hotel situated on the banks of the St Johns River. Listed as Southbank Hotel (also listed as Delta), just be known it is a Marriott owned property.
JeffreyNov 11, 2022Lutz, FL, USA
ThomasNov 26, 2022Vero Beach, FL, USA
Hotel staff were very friendly. And I had no issues checking in with my travel zoo reservations. Hotel needs to be renovated.
RashimaNov 08, 2022Snellville, GA, USA
Very clean hotel. Rooms were spacious and modern. Staff was super friendly. Will visit again
AmandaNov 07, 2022Ormond Beach, FL, USA
When I checked in at the hotel I was asked to insert my credit card into the machine and it said approved so I removed it. A minute later the lady behind the counter said it had glitched and I needed to insert it again, so I did. After we got our room keys we checked into our room which was one for people with disabilities so it had the sloped shower floor for wheelchair access. We're not disabled nor did we request the room but we figured it may have been the only one available and were fine with it except for one major flaw. The shower floor sloped up to get in the shower, not down like it should have. When we took very quick showers the water traveled from the higher shower floor directly into the main bathroom under the vanity, It was literally an inch deep of water on the bathroom. Lastly, at about 10:30 PM our room door was opened up and luckily the safety latch was on and prevented it opening more than about 2". The man opening it said he was with the hotel security "just checking doors."
WilliamAug 31, 2022New Smyrna Beach, FL, USA
the room and the hotel were nice but I did not feel safe. We went to dinner and when we got back our fire alarm was going off. Called the front desk (who did not know alarm was going off) and maintenance came up and said it was fine. We left to go for a walk, got back and fire alarm was going off. Called front desk (who did not know alarm was going off) and maintenance came back and replaced. Twenty minutes later, fire alarm in room went off. Husband went down to front desk, they did not know alarm was going off. He asked to change rooms. They gave us a new room, no offer to help us move. While he was downstairs, alarm went off again. How do they not know that there is a fire alarm in a room that went off 4 times? Discussed with person at front desk next morning who was concerned and showed me how they are notified but guess it didn't work or guy at desk didn't know. It was very concerning and I felt not safe. They couldn't compensate me for room because it was through you.
MarthaOct 24, 2022Greensboro, NC, USA
Off season but still nice to be on riverwalk and downtown Jacksonville.
DAVID JOHNOct 22, 2022BROSSARD, QC, Canada
Very good, but now have seen Jacksonville. Only reason wouldn't go back.