Castle Hotel Windsor MGallery Collection

Travelzoo Staff

Why We Love This Hotel

  • Dating back to the 16th century, this is one of the oldest hotels in Windsor
  • It's opposite Windsor Castle and a short drive from LEGOLAND Windsor
  • "Stylish bedrooms are thoughtfully equipped" -- The AA

"Staff were very polite and efficient.The breakfast was superb."
Jun 4, 2019 - beds, United Kingdom
See All 19 Member Ratings

Rooms & Rates

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Occupying a historic building across the road from the Queen’s weekend residence, 15 minutes' drive from LEGOLAND, the Castle Hotel Windsor MGallery Collection could hardly be in better located for visitors. Also nearby are Windsor & Eton Central and Windsor & Eton Riverside railway stations, the Royal Windsor Racecourse and the River Thames (a boat trip is highly recommended).

The town centre has experienced something of a regeneration in recent years and there's a new shopping centre a short walk away. However, you will still find a number of historic fudge shops and quaint cafés serving afternoon tea. Windsor is also ideal for anyone travelling on an overnight stopover -- London Heathrow Airport is only an 20 minutes' drive away.

Classic bedrooms have free Wi-Fi, air conditioning and flat-screen TVs with cable channels. Choose a Prestige Room for a stocked mini bar and castle views from some rooms.

Downstairs, the hotel has a Marco Pierre White Steakhouse Bar & Grill and there’s also a bar serving cocktails and traditional afternoon tea.



  • Bar
  • Newspaper / magazines
  • Extra beds / roll away beds
  • Restaurant
  • No pets allowed
  • 100% smoke-free


  • 24-hour front desk
  • 24-hour room service
  • Airport transfer (fees apply)
  • Concierge service
  • Express check-in / checkout
  • Laundry / dry cleaning

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Safe
  • Flatscreen TV


  • Complimentary Wi-Fi throughout


  • Bathrobes and slippers
  • Hair-dryer
  • Luxury toiletries
  • Bathtub (in some rooms)


  • Parking (fees apply)


  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • Facilities for guests with special needs
  • Roll-in shower


Check-in: Standard Time is 2pm.

Checkout: Standard Time is 12pm.

Pets: No pets allowed.

Fees: Car park fee: £30 per night.
Limited space available, pre-booking required.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

Enjoyed This
(19 Member Ratings)
Ratings & reviews reflect verified member feedback for Genesta Georgian LLP (Windsor Castle Hotel) over the past 15 months.
4.1 Ambiance
4.8 Location
4.1 Rooms
4.5 Quality of Service
4.6 Value for the Money
Show Reviews
Enjoyed Most
Staff were very polite and efficient.The breakfast was superb.
Other Comments
Didn`t have much of a view but I didn`t go to Windsor to look out of the window! Everybody who worked for the hotel were more than helpful.
graham Jun 04, 2019 beds, United Kingdom
Enjoyed Most
Customer Serice and Breakfast
Other Comments
Hotel is great the best over all in Windsor for me and I have stayed at 4 on the main stretch of windsor Breakfast amazing and staff very relaxed and helpful
Maria Jun 03, 2019 Uxbridge, United Kingdom
Enjoyed Most
Selection of breakfast options
Other Comments
Perfect central location for visit to Windsor
Yvonne May 31, 2019 Northwich, United Kingdom
Enjoyed Most
Location for sightseeing and the attractions of Windsor is excellent
Jennifer May 30, 2019 Norwich, United Kingdom
Enjoyed Most
Location was great.
Other Comments
Good breakfast, bed very comfortable and staff helpful
Richard May 19, 2019 Epping, United Kingdom
Enjoyed Most
Location and the heritage at the hotel
Other Comments
Just need to sort out the air conditioning in the room.
Sarah May 08, 2019 Bournemouth, United Kingdom
Enjoyed Most
Lovely breakfast and comfortable bed
Ann May 07, 2019 Solihull, United Kingdom
Enjoyed Most
andrew May 07, 2019 Bristol, United Kingdom
Enjoyed Most
The location of the hotel and the breakfast choices were both excellent.
Other Comments
The attitude of some of the staff was not courteous. We had to ask twice for the bottles of wine per room as was included in the cost of the rooms. At breakfast we had to ask for a second pot of coffee which was refused initially as we were advised to use what was on the table. We explained that this was ordered for the third guest who had just arrived at the table but we were still refused. We had to ask again for another pot, however, when it arrived it had only been half filled which was only enough for one person. I feel that it should be a matter of course that the guest at breakfast is asked if they would like more coffee once they have finished. I would also expect the waiter to be more polite with their guests, something which was lacking when we asked for more coffee. The parking was advertised by Travelzoo and the information book in the room as £20. However we were told that the cost for parking would be £25. When this was challenged we once again were met by a discourteous receptionist who told us that they had updated their costs. We stood our ground with regards to this until they agreed to charge us at the advertised price. If Travelzoo failed to update this cost on their booking site then I must say that this was remiss of them not to do so. I would not recommend that Travelzoo advertises this hotel on their website.
Sean Apr 28, 2019 Swansea, United Kingdom

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