Hotel Hermitage

Travelzoo Staff

Why We Love This Hotel

  • In the centre of Florence, next to the Uffizzi Gallery & Duomo
  • Has rooftop terrace garden & views over Ponte Vecchico & the River Arno
  • All rooms have a private bath with a Jacuzzi or a shower
  • Pet-friendly policy (small pets only)

Enjoyed This
"Is in a great position in town centre close to all ameneties. The hotel is older but lots of character, a nice cosy bar. Room was spacious and comfortable, a bit dated but fine. Breakfast was very good with plenty of choice."
Mar 21, 2018 - Battle, United Kingdom
See All 8 Member Ratings

Rooms & Rates

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According to Condé Nast Traveller, "Florence has long been perceived as one of Italy's most enchanting cities", and the Hotel Hermitage is a great base from which to explore it. This property is set in the heart of Florence, and boasts fabulous city views.

The Hotel Hermitage is on a small street between the Uffizzi Gallery and overlooking the River Arno. Lonely Planet has named the Uffizzi Gallery as one of its Top Choice attractions, and describes it as "a handsome palace" that’s "home to the world's greatest collection of Italian Renaissance art".

There are fashion boutiques and leather shops on the hotel's doorstep, and many of the city's most popular attractions -- including the city's iconic Duomo Cathedral and Giotto's Bell Tower -- are within walking distance.

The hotel bar is open from 7am until 10pm, and there's a rooftop garden and terrace with great views over the Ponte Vecchio and the River Arno. Guests can also take in city views from the breakfast room, where a complimentary continental-style breakfast is served each morning.

All rooms have satellite television, a safe, air conditioning, and a private bath with Jacuzzi or shower. Many rooms also have views over the River Arno. There is free Wi-Fi throughout the hotel, although some guests may struggle to get a good connection from the rooftop terrace.



  • Bar
  • Newspaper / magazines
  • Roof terrace
  • 100% smoke-free


  • Room service (limited hours)
  • Safe in reception (fees apply)

Room amenities

  • Air-conditioning
  • Safe


  • Complimentary Wi-Fi in guest rooms
  • Complimentary Wi-Fi in public areas


  • Hair-dryer
  • Luxury toiletries
  • Slippers


  • Parking (fees apply)


Check-in: Standard Time is 2pm.

Checkout: Standard Time is 12pm.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: Check-in time starts at 2pm Check-out time is 12pm

Know Before You Go

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: EUR 30 per day
  • Nearby parking fee: EUR 30 per 24 hours
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

Enjoyed This
(8 Member Ratings)
Ratings & reviews reflect verified member feedback for Best Western Hotel Hermitage over the past 15 months.
3.6 Ambiance
4.0 Location
3.6 Rooms
4.1 Quality of Service
4.0 Value for the Money
Show Reviews
Enjoyed Most
Is in a great position in town centre close to all ameneties. The hotel is older but lots of character, a nice cosy bar. Room was spacious and comfortable, a bit dated but fine. Breakfast was very good with plenty of choice.
Catriona Mar 21, 2018 Battle, United Kingdom
Enjoyed Most
Good location. Comfortable spacious room. Historic building. Extensive breakfast.
john Mar 08, 2018 New Milton, United Kingdom
Other Comments
Classy hotel and good service in a lovely town.
Geoff Mar 07, 2018 Thatcham, United Kingdom
Enjoyed Most
Easy parking. Friendly staff.
Other Comments
Rather small, dark room. Nice bathroom but soap in dispenser above bath, no complementary shampoo etc. No electric kettle in room. Uninteresting breakfast. Nice bar but expensive. Spa was closed for 3 days, without notice. No free access to any spa utilities and no pool.
Simon Feb 06, 2018 Londonlondon, United Kingdom

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