Banff Caribou Lodge & Spa

Member rates available
Katie Jones
Deal Expert

Why We Love It

  • Cozy mountain resort set in Banff National Park, a 15-minute drive from Norquay ski resort
  • Guests get free indoor parking, Wi-Fi and free local bus passes
  • Spa has six treatment rooms, a hot tub, a steam room and a gym
  • The Keg Steakhouse & Bar is located by the hotel lobby

Enjoyed This
(6 Member Ratings)
"Couples massage was well worth it!"
Apr 18, 2018
Calgary, AB, Canada


Map & Directions

The hotel is 90 minutes from Calgary International Airport. For those arriving by car, the hotel provides free heated underground parking.

Rooms & Rates

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Located on Banff Avenue, the main street in town, Banff Caribou Lodge & Spa is a mountain lodge hotel with log-and-stone architecture and a cozy feel. Inside, the rustic look continues with a tall stone fireplace, chunky wood coffee tables and timber-beamed ceilings in the lobby. The resort has one of the largest spas in the area (complete with six treatment rooms, a hot tub and a steam room), a compact fitness room and the well-respected Keg Steakhouse & Bar.

The big plus here are the free facilities, which include heated indoor car parking, Wi-Fi access and morning tea and coffee in the lobby. Guests can also request free passes for the local Roam buses, which are particularly handy as the resort is a 10-minute walk from the center of Banff.

Guestrooms are simple mountain retreats that overlook either the hotel courtyard or the surrounding landscape. The furniture is rustic wood, and beds are made up with fluffy duvets and colorful cushions. Most rooms aren’t huge, but some have balconies. Upgrade to a suite for more space, a Jacuzzi bath and a gas fireplace.

From the press:
  • “The Caribou fits the classic stereotype of a mountain lodge with its log and stone exterior, giant lobby fireplace and general alpine coziness” -- Lonely Planet



  • Infant cots / cribs
  • Bar
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Restaurant
  • Sauna / Steam Room
  • No pets allowed


  • 24-hour front desk
  • Bike rental
  • Currency exchange / ATM
  • Laundry / dry cleaning
  • Room service (limited hours)

Room amenities

  • Central heating
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Jacuzzi in some rooms
  • Safe
  • Flatscreen TV


  • Complimentary Internet access
  • Complimentary Wi-Fi throughout


  • Bathtub
  • Hair-dryer


  • Complimentary parking


  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • Accessible spa
  • Roll-in shower
  • Wheelchair accessible

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.


Check-in: Standard Time is 4pm.

Minimum age required to check in: 18.

Checkout: Standard Time is 11am.

Children and additional guests: Children 16 and under stay free of charge when sharing parents’ room (on request). Crib available on request free of charge for children up to the age of 2.

Pets: No pets allowed.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available 24 hours

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Enjoyed This
(6 Member Ratings)
Ratings & reviews reflect verified member feedback for Banff Caribou Lodge and Spa (AB) (part of Banff Lodging Company) over the past 15 months.
4.3 Ambiance
4.7 Location
3.5 Rooms
4.5 Quality of Service
4.0 Value for the Money
Show Reviews
Enjoyed Most
Couples massage was well worth it!
Other Comments
Rooms are a bit small. Hot tub and steam were excellent. Fitness facilities were very small. Couldn’t get on the elliptical because my head hit the ceiling!
Kim Apr 18, 2018 Calgary, AB, Canada
Enjoyed Most
The rooms were clean and the atmosphere was cozy in the main lobby. There was a Keg restaurant attached to hotel which was convenient.
Tanya Apr 11, 2018 Calgary, AB, Canada
Enjoyed Most
Convenient location
Kristy Apr 01, 2017 Spruce Grove, AB, Canada
Enjoyed Most
Great location, friendly service, great amenities.
Nathan Apr 04, 2017 Stevensville, MT, USA
Enjoyed Most
The Spa facilities and hot pool
Other Comments
Staff are excellent(; The Keg restaurant on site is great
Sybille Nov 09, 2017 Calgary, AB, Canada
Enjoyed Most
Great value
Laurel Apr 01, 2017 medicine hat, AB, Canada

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Banff Caribou Lodge & Spa

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