Lake Geneva

Timber Ridge Lodge and Waterpark

Travelzoo Staff

Why We Love This Hotel

  • Kids love the 50,000-square-foot water park with waterslides, a lazy river and an indoor/outdoor hot tub 
  • Every room at this all-suite resort has a kitchen, fireplace, balcony and whirlpool tub
  • A five-minute drive from downtown Lake Geneva
  • Autumn activities include horseback riding and "haunted" hay rides; in winter guests can go ice skating and sledding on property 

96%
"the rooms were awesome and the waterpark was fun"
lynn
Dec 29, 2018 - Wind Lake, WI, USA
See All 89 Member Ratings

Rooms & Rates

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Overview

A five-minute drive from Lake Geneva, the family-friendly Timber Ridge Lodge & Waterpark is packed with activities. The all-suite layout fits families in one or two bedrooms plus a separate sitting room and sofa bed. All suites have a balcony and a fireplace, bathrooms with a large whirlpool tub and fully equipped kitchens. If you don’t feel like cooking, there are eight dining options either on site or next door at the Grand Geneva Resort. 

The hotel’s main draw is the 50,000-square-foot water park, which is open only to hotel guests, so the pools rarely get crowded. The water park has two waterslides, a toddler pool, a lazy river and lifeguards on duty at all times. Other on-site entertainment options include a full arcade, an adventure center with archery, sand volleyball and disc golf as well as horseback riding. There's also a daily kids camp; in-room child care can also be arranged. 

Seasonal activities abound throughout the year at Timber Ridge; guests can take in great fall foliage views on hikes around the expansive property, or send the kids on a haunted hayride. In winter, the resort puts on their annual Christmas in the Country holiday light show; guests can also go sledding, take a sleigh ride or even go downhill skiing on the resort's Mountain Top ski hill.

Amenities

General

  • Infant cots / cribs
  • Bar
  • Extra beds / roll away beds
  • Fitness classes
  • Games room
  • Golf course (on-site)
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Indoor pool
  • Outdoor pool
  • Restaurant
  • Sauna / Steam Room
  • Tennis courts
  • No pets allowed

Services

  • 24-hour front desk
  • 24-hour security
  • Baby-sitting service on request
  • Bike rental
  • Currency exchange / ATM
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Safe in reception (fees apply)

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Kitchenette in some rooms
  • Outdoor space for some rooms
  • Pay-per-view / movies on demand
  • Sitting area
  • DVD / CD player & library
  • Flatscreen TV
  • Video games on request

Internet

  • Complimentary Wi-Fi in guest rooms

Bathroom

  • Bathtub
  • Hair-dryer

Parking

  • Complimentary parking

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible pool area
  • Accessible restaurant
  • Accessible spa
  • ADA compliant rooms
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible

Policies

Check-in: Standard Time is 4pm.

Checkout: Standard Time is 11am.

Children and additional guests: Extra bedding available upon request: US$25 plus tax, per night.
Crib/Pack 'n Play available upon request: free of charge.

Children welcome.
Charges for extra bedding will be added to your bill on checkout.

Pets: No pets allowed.

Fees: A resort/facility fee of US$27.12 inclusive of tax, per night will be added to the total price of your stay upon check out.

This fee includes: Wi-Fi access, parking, on-site transfers, in-room bottled water and coffee, local calls, access to the fitness center (age 16+) and $1 per night credit to use in the video game arcade.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: Note: Water-park passes are only included if you purchase the Travelzoo Deal. The One Bedroom Suite comes with 4 passes and the Two Bedroom Suite comes with 6 passes. Additional water-park passes are $25 (subject to tax) per person.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

96%
Enjoyed This
(89 Member Ratings)
Ratings & reviews reflect verified member feedback for Timber Ridge Lodge, Lake Geneva (WI) (part of Marcus Hotels & Resorts) over the past 15 months.
4.4 Ambiance
4.7 Location
4.3 Rooms
4.6 Quality of Service
4.3 Value for the Money
Show Reviews
Enjoyed Most
waterpark/room
Gregory Jan 07, 2019 Island Lake, IL, USA
Enjoyed Most
the rooms were awesome and the waterpark was fun
lynn Dec 29, 2018 Wind Lake, WI, USA
Enjoyed Most
The waterpark was fun for what it is. My daughter loved it and the arcade. The staff are all helpful and attentive.
Other Comments
Our room wasn't ready when we arrived at 5pm, and the desk person didn't give a reason why, or have an idea of how long that would take. It was ready for us by 6:15pm, not a huge wait but it was the kind of surprise you don't want to have right after making the trip. They did compensate us with $20 worth of arcade credits which was a nice gesture. There are some differences in information such as waterpark hours, checkin/checkout etc, depending on where you look. Our Travelzoo reservation said checkout was at noon, but we found out that it's actually 11am. Again not a huge deal, but it did force us to have to use the changing room instead of the comfort of our own room, to get what I felt was our "money's worth" out of the waterpark. Speaking of the changing room, there are not nearly enough private places to change in there. There are toilet stalls but they are less than ideal and have no hanging hooks. The rest of the area is wide open and sorry, I don't want to get naked around strangers. Also, the pay lockers on site are priced unreasonably - $5-9 a day depending on how large. It's a box that locks, doesn't seem like it should cost that much. The attendant who cashed out my daughter's arcade tickets and very patiently waited for her to select several prizes deserves recognition. She was extremely patient and very nice as well. No name tag but she was a middle aged woman working during the late morning and afternoon of 12/27. All in all, I am on the fence about coming back to Timber Ridge Lodge. It's okay, but not great for the Travelzoo price I paid. I definitely would never pay their full rate.
Benjamin Dec 28, 2018 Madison, WI, USA
Enjoyed Most
Very family friendly. Kids enjoyed the waterpark
Jennifer Dec 28, 2018 Aurora, IL, USA
Enjoyed Most
arcade game place,ski mountain
Other Comments
room small, heat make loud noise when start that way i could not sleep all night,water park i go sauna but you smell chlorine lot so i donot enjoy it
himansu Dec 27, 2018 Chicago, IL, USA
Enjoyed Most
Distance from home; not too big or overly crowded. Also enjoy the free shuttle to Grand Geneva for dinner, etc.
Other Comments
Always love out stay at Timber Ridge!
Steven Dec 10, 2018 Glen Ellyn, IL, USA
Enjoyed Most
The toddlers liked the water park and petting zoo. The teenager liked the arcade. The adults liked the restaurant.
jane Nov 25, 2018 Chaska, MN, USA
Other Comments
Change is swimming hours from 9 to 9 rather 10 to 10. The majority of families have little kids who are up early and go to bed early.
Andrew Nov 22, 2018 SycamoreSycamore, IL, USA
Enjoyed Most
The rooms were spacious and clean!
Tiffany Nov 19, 2018 Cudahy, WI, USA
Enjoyed Most
The fireplace in the room
Other Comments
It would have been nice if the restaurant was open more.
Marissa Nov 14, 2018 Riverdaleettendorf, IA, USA

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