London

Rubens at the Palace

Member rates available
Amy Lindsay
Deal Expert
100%
Enjoyed This
"Extremely welcoming and friendly staff. Great Breakfasts. Comfortable room."
Nick
Feb 18, 2019 - EVESHAM, United Kingdom
See All 11 Member Ratings

Rooms & Rates

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Amenities

General

  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Extra beds / roll away beds
  • Fitness classes
  • Restaurant
  • Pet-friendly

Services

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Airport transfer (fees apply)
  • Baby-sitting service on request
  • Beauty treatments / massages (fees apply)
  • Bike rental
  • Butler service
  • Chauffeur service (fees apply)
  • Concierge service
  • Currency exchange / ATM
  • Express check-in / checkout
  • Laundry / dry cleaning
  • Pillow menu
  • Room service (limited hours)
  • Safe in reception (fees apply)
  • Business center

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Pay-per-view / movies on demand
  • Safe
  • Sitting area
  • Flatscreen TV
  • iPod/iPhone docking station

Internet

  • Complimentary Wi-Fi throughout

Bathroom

  • Bathrobes
  • Hair-dryer
  • Luxury toiletries

Parking

  • Public car park (fees apply)

Policies

Check-in: Standard Time is 2pm.

Minimum age required to check in: 18.

Checkout: Standard Time is 12pm.

Children and additional guests: Children up to 11 years old stay free of charge when sharing parents’ room and using existing bedding (on request). Cot/crib and extra bed available on request for children under 12: £30 per night, in Executive Kings and Junior Suites only. Charges will be added to your bill on checkout. Children aged 12 and over are considered adults.

Pets: Pets are allowed on request. Charges will apply.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

100%
Enjoyed This
(11 Member Ratings)
Ratings & reviews reflect verified member feedback for Red Carnation Hotels - The Rubens over the past 15 months.
4.1 Ambiance
4.5 Location
3.6 Rooms
4.5 Quality of Service
3.9 Value for the Money
Show Reviews
Enjoyed Most
Extremely welcoming and friendly staff. Great Breakfasts. Comfortable room.
Nick Feb 18, 2019 EVESHAM, United Kingdom
Enjoyed Most
welcoming and friendly staff who did everything to make the stay enjoyable.
Other Comments
High standards of service and brilliant breakfasts catering for every palate.
Andrew Feb 07, 2019 Tewkesbury, United Kingdom
Enjoyed Most
Loved the breakfast, beautiful room and as my friend is Vegan she was very well catered for at the hotel - the staff in the restaurant were also very good and the food was of a very high quality
Other Comments
With regard to the welcome cocktail, we were not issued with any vouchers on check in, so I did go back to reception to ask about them and they issued us with vouchers, although when we used them in the bar, the vouchers we received were not for cocktails and we could only have spirits or wine. We had a gin and tonic and a prosecco and then paid for cocktails. The bar and the staff were very nice, but it was a shame we did not receive the cocktails as advertised.
Melanie Feb 04, 2019 Broadstairs, United Kingdom
Enjoyed Most
The service and overall atmosphere was great
Other Comments
Building work was taking place so the view was mainly of builders on scaffolding directly outside the window, Room was also noisy could clearly hear the couple next door especially when they returned from a late night arguing. also we didn't receive a welcome cocktail we were given a welcome drink but this was only house beers and wines.
Darren Jan 27, 2019 Scunthorpe, United Kingdom
Enjoyed Most
Staff
Other Comments
Bathroom is dated
Kenneth Oct 15, 2018 Horley, United Kingdom
Enjoyed Most
Position was great
Other Comments
Very comfortable bed once I was moved into a king size room. Rooms small and dark, only enough shampoo, shower gel for one. No biscuits with the tea/coffee making facilities.
maria May 20, 2018 PeterboroughPeterborough, United Kingdom
Enjoyed Most
Ambience
Other Comments
Was not my first choice but will be next time.
mary Mar 02, 2018 Torrington, CT, USA
Enjoyed Most
Staff were excellent
clare Feb 13, 2018 Northampton, United Kingdom
Enjoyed Most
All the staff very helpful and freindly
Other Comments
We enjoyed our stay very much the hotel is in a good location and the staff are brilliant I would rate the room itself as a three star though room was cold when we arrived decor looks tired and the ensuite was a small bath with shower but all very tired condition in need of a rip out Also the ensuite was very cold as no heat source at and the towel rail also not heated large sash window without secondary glazing meant trips to the bathroom were not pleasant
Tracy Dec 11, 2017 WICKHAM, United Kingdom

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