River East

Swissotel Chicago

Travelzoo Staff

Why We Love This Hotel

  • It's in the heart of the city along the Chicago River and just steps from the River Walk and the Magnificent Mile
  • The hotel has impressive views from all sides thanks to its all-glass triangular design
  • Guests get the best views while working up a sweat in the hotel's rooftop fitness centre on the 43rd floor

Enjoyed This
"Booking with travel zoo was very easy and transparent. Great rate for a great place! I would absolutely recommend!"
Sep 27, 2023 - Fairfield, CT, USA
See All 9 Member Ratings

Rooms & Rates

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  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Fitness classes
  • Games room
  • Gym / fitness center
  • Restaurant
  • Pet-friendly
  • Extra beds (fees apply)
  • 100% smoke-free


  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Airport transfer (fees apply)
  • Concierge service
  • Express check-in / checkout
  • Laundry / dry cleaning
  • Pillow menu
  • Business center
  • ATM

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Pay-per-view / movies on demand
  • Safe
  • Sitting area
  • Flatscreen TV
  • iPod/iPhone docking station


  • Internet access


  • Bathrobes
  • Hair-dryer
  • Separate shower
  • Luxury toiletries
  • Bathtub (in some rooms)


  • Off-street parking (fees apply)
  • Valet service (fees apply)

Some accessibility features may not be available in all rooms. Please coordinate with the hotel directly before you travel.

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • ADA compliant rooms
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible


Check-in: Standard Time is 3pm.
Minimum age required to check in: 21.

Checkout: Standard Time is 12pm.

Children and additional guests: Children 17 and under stay free of charge when using existing bedding.
Crib/Pack 'n Play available upon request: free of charge.
Extra bedding available upon request: US$50 plus tax, per night.
Extra guest charges will apply as follows:
US$50 plus tax per night for older children and adults.

Extra bedding available in king bedded rooms only.

Pets: Pets are allowed on request and will be charged at US$50 plus tax per pet per night.
A refundable cleaning fee of US$250 plus tax, per stay will be charged upon arrival.
Maximum weight: 10 kg.
If you require a pet-friendly room, please contact the hotel directly before you travel.

Maximum one pet per room.

Fees: A resort/facility fee of US$20 plus tax, per night will be added to the total price of your stay upon check out.
Valet service fee: US$77 plus tax per day.
Self-parking fee: US$60 plus tax per day.

Valet service fee includes in and out privileges.
Self-parking does not include in and out privileges.

The resort/facility fee includes:

  • Internet
  • Local/ long distance calls
  • Fitness classes
  • Dry cleaning (value of $12)
  • Nightly shoe shine upon request
  • Coffee & tea in lobby (5AM-6AM)
  • 10% off private transportation

Additional details: Some amenities and services may be limited or closed during your visit; please contact the hotel for more details.

The health & safety of our guests and colleagues is our top priority. For more information please visit: Allsafe (accor.com)

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

Enjoyed This
(9 Member Ratings)
Ratings & reviews reflect verified member feedback for Swissotel Chicago over the past 15 months.
4.4 Ambiance
4.6 Location
4.4 Rooms
4.6 Quality of Service
4.3 Value for the Money
Show Reviews
Enjoyed Most
Booking with travel zoo was very easy and transparent. Great rate for a great place! I would absolutely recommend!
Other Comments
I stayed at Swissotel for a work event/fun. The staff was super nice and I loved the location. I would definitely go back!
Kimberly Sep 27, 2023 Fairfield, CT, USA
Enjoyed Most
The Swissotel is a beautiful and unique building. The staff were friendly and gave top notch service. The room was one of the cleanest hotel rooms I've ever stayed in. Thanks to the Travelzoo deal we were able to have a special weekend.
Stephanie Sep 24, 2023 Heyworth, IL, USA
Enjoyed Most
We were impressed with the hotel and staff and the location
Other Comments
I was very impressed with our valet Cedric . He went above and beyond the service upon getting to our room I noticed I left my glasses in the car. When I went to Cedric he immediately went to my car and got them for me. He was very friendly and pleasant at all times.
Leo Sep 08, 2023 WindsorWindsor, ON, Canada
Enjoyed Most
Loved this hotel. Check in was a breeze , room were very good and everyone were very friendly and nice.
Enjoyed Most
Overall the experience was good. My only complaint is the parking and valet experience. The wait time to retrieve your car was terrible. I had an appointment and due to the wait I had to get a Lyft ride and because I was late and had to rush through my service.
CAREY Sep 18, 2023 Lathrup Village, MI, USA
Enjoyed Most
The view!
Other Comments
Checking in and checking out were not easy and when I tried to use a different card to pay for the hotel they told me they had changed the card be billed but they did not. Getting a hold of the staff before the stay and after was a nightmare.
Michelle Sep 09, 2023 Toledo, OH, USA

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Swissotel Chicago