River East

Swissotel - Chicago

Travelzoo Staff

Why We Love It

  • Spacious, contemporary rooms feels like condos and showcase wrap-around water or city views
  • If guest room views aren't enough, the pool and fitness center on the 42nd floor are gorgeous and boast the best bird's eye views in the city (though access costs $15 for guests)
  • Two restaurants on-site include the Palm Steakhouse, a favorite with locals, and the hotel's green initiative offers dining credits to guests who opt out of daily housekeeping
  • Overlooking the intersection of Lake Michigan and the Chicago River, just a 10-minute walk from Michigan Avenue

"Jaw-dropping views" -- Time Out
Enjoyed This
(25 Member Ratings)
"Location and travelzoo discount"
Feb 19, 2018
Dousman, WI, USA

Map & Directions

The Swissotel Chicago is approximately 37 minutes from Chicago’s Midway International Airport. A taxi is approximately $42 plus tip.

The Swissotel Chicago is approximately one hour from Chicago O’Hare International Airport. A taxi is approximately $45 plus tip.

Rooms & Rates

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Merging European hospitality with downtown élan, the Swissotel Chicago occupies an enviable site at the intersection of the Chicago River and Lake Michigan. This prime position means that every room in the triangular reflective tower has lake and/or river views as well as a broad panorama of the city.

The glass exterior has modern insides to match. The contemporary lobby has chandeliers of cascading glass bubbles and the graphic patterns on the carpeting resemble jellyfish. Light-colored walls are smooth and unadorned. Guest rooms are similarly chic in shades of cream and tan with framed black-and-white urban scenes on the walls. Practicality over plushness attracts business guests, and high prices for parking Wi-Fi seem to put off leisure guests. 

The hotel is a 10-minute walk to the upscale shopping along Chicago’s Magnificent Mile, a five-minute walk to the lakefront and a five-minute drive to Navy Pier shopping and entertainment complex.

From the press:
  • "Jaw-dropping views of Lake Michigan” – Time Out
  • "Comfortable, contemporary rooms feel like condos” – Fodor’s 



  • Restaurant
  • Pet-friendly
  • Spa
  • 100% smoke-free


  • 24-hour front desk
  • 24-hour room service
  • Concierge service
  • Currency exchange / ATM
  • Express check-in / checkout
  • Laundry / dry cleaning
  • Safe in reception (fees apply)
  • Business center

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Pay-per-view / movies on demand
  • Safe
  • Flatscreen TV
  • iPod/iPhone docking station


  • Complimentary Wi-Fi in public areas
  • Wi-Fi in guest rooms (fees apply)


  • Bathrobes
  • Hair-dryer
  • Separate shower
  • Luxury toiletries


  • Parking (fees apply)
  • Valet service (fees apply)

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.


Check-in: Standard Time is 3pm.

Checkout: Standard Time is 12pm.

Pets: Pets allowed

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: Pets allowed Check-in time starts at 3pm Check-out time is 12pm

Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 29 and USD 36 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 55 per night
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Rollaway bed fee: USD 50.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Renovations and Closures
The following facilities will be closed from 21 May 2018 to 31 October 2018 (dates subject to change):

  • Swimming pool
  • Sauna

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-12 midnight ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Enjoyed This
(25 Member Ratings)
Ratings & reviews reflect verified member feedback for Swissotel Chicago over the past 15 months.
4.1 Ambiance
4.5 Location
4.4 Rooms
4.4 Quality of Service
4.3 Value for the Money
Show Reviews
Enjoyed Most
Location and travelzoo discount
Other Comments
tried numerous times to contact reservation desk in Chicago, kept getting central booking, told upon check in that no messages were passed along...daughters birthday, confirm two beds etc...
richard Feb 19, 2018 Dousman, WI, USA
Enjoyed Most
Spectacular views
Other Comments
Friendly & helpful staff
Cynthia Feb 06, 2018 Peotone, IL, USA
Enjoyed Most
Convenient for what we were looking for
Other Comments
What's "Swiss" about the hotel? Pretty basic look and lacks any real charm. It's ok, a very tourist class hotel.
Edward Jan 02, 2018 Chicago, IL, USA
Enjoyed Most
All staff very friendly. Great views of the city, river and lake.
Other Comments
Highly recommend a stay at Swissotel.
John Oct 31, 2017 LONDON, ON, Canada
Enjoyed Most
Location and friendly staff
Carol Jan 21, 2018 Naperville, IL, USA
Enjoyed Most
View of the Lake!
Susan Nov 11, 2017 Columbia City, IN, USA
Enjoyed Most
Room, view, people
Other Comments
Very helpful concierge and front desk staff.
TERRI Aug 27, 2017 Aurora, IL, USA
Other Comments
I did not go and cancelled long ago. Please check your records.
Colleen Aug 13, 2017 ottawa, IL, USA
Enjoyed Most
HUge and comfortable bed.
Other Comments
Didn't have any shampoo or washclothes in room.
Barbara Sep 04, 2017 Oak Lawn, IL, USA
Enjoyed Most
The bed was comfortable and the view of the city was great!
Other Comments
Gerald Jul 28, 2017 Waukegan, IL, USA

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