Grand Hyatt Playa Del Carmen Resort
About the Hotel
Why We Love This Hotel
- "One of the only luxury resorts in downtown Playa del Carmen," with "jaw-dropping design" (Oyster.com)
- Features multiple infinity pools (including an adults-only option) and a stretch of white-sand beachfront
- Spacious rooms include furnished balconies, rainfall showers and floor-to-ceiling windows
Guests of the Grand Hyatt Playa del Carmen can have two different south-of-the-border experiences in one. First, the classic toes in the sand, drink in your hand vacation can be yours, if that's what you want — but for guests looking to get into the restaurants, cantinas and shops of Playa del Carmen's Fifth Avenue, it's all just minutes away.
Rooms here are "gorgeous, with design inspired by the beachfront location" (Oyster.com) and offer floor-to-ceiling windows with resort, garden or partial ocean views. There are also 47-inch flat-screen TVs, rainfall showers, coffeemakers and minibars; the spacious layouts start at over 400 square feet. Upgrade to a Grand Suite for extra space, an oceanfront view from the spacious terrace and club lounge access.
The all-inclusive package includes unlimited dining at La Cocina's breakfast and lunch buffet, The Grill at 1-26 (a live-charcoal steak house; reservations required) and the Sushi N' Raw Bar, featuring poke bowls and sake cocktails. Guests can enjoy endless cocktails at multiple bars, at the pool and on the beach. All-inclusive stays feature access to the wet areas at Cenote Spa, a discount on spa treatments, plus activities like cocktail-mixing lessons and yoga classes.
Located on a stretch of white sand leading to the gentle turquoise waters of the Mexican Caribbean, the resort has amenities aplenty for daytime relaxation. Guests can sun on the hotel's beach, lounge by an oceanview infinity pool, or unwind with a facial or body treatment at the high-end spa. Downtown Playa del Carmen and its popular Fifth Avenue tourist strip is less than a five-minute walk from the hotel. Guests can also reserve trips to places like Cozumel, the Xcaret nature park, Tulum and Chichén Itzá.
- Infant cots / cribs
- Kids' club
- Newspaper / magazines
- Extra beds / roll away beds
- Games room
- Gym / fitness center
- Hot Tub / Jacuzzi
- Outdoor pool
- Pool bar
- Sauna / Steam Room
- Extra beds (fees apply)
- 24-hour front desk
- 24-hour room service
- 24-hour security
- Airport transfer (fees apply)
- Baby-sitting service on request
- Beauty treatments / massages (fees apply)
- Bike rental
- Concierge service
- Hair salon (fees apply)
- Laundry / dry cleaning
- Room service (limited hours)
- Safe in reception (fees apply)
- Shuttle service (fees apply)
- Baby-sitting service (fees apply)
- Currency exchange
- Coffee / tea-making facilities
- Iron and ironing board
- Mini bar
- Outdoor space for some rooms
- Pay-per-view / movies on demand
- Sitting area
- Flatscreen TV
- Internet access
- Bathtub (in some rooms)
- Valet service (fees apply)
- Accessible bathroom in some rooms
- Accessible meeting room
- Accessible parking
- Accessible pool area
- Accessible restaurant
- ADA compliant rooms
- Facilities for guests with special needs
- Roll-in shower
- Wheelchair accessible
Standard Time is 3pm.
Minimum age required to check in: 18.
Checkout: Standard Time is 12pm.
Children and additional guests:
Up to 2 children 4 and under may stay free of charge when using existing bedding. Please note the Extra Person's fee will be charged at the hotel upon check out and will not reflect accordingly on the reservation confirmation page.
Crib/Pack 'n Play available upon request, free of charge, for children 1 and under.
Extra bedding available upon request: US$55 per night.
Extra guest charges will apply as follows:
US$45 plus tax per night for children 11 and under.
US$109 plus tax per night for older children and adults.
Please note the Extra Person's fee will be charged at the hotel upon check out and will not reflect accordingly on the reservation confirmation page.
Pets are allowed on request. Charges will apply. A non-refundable cleaning fee of 80 USD per stay for standard rooms and 100 USD per stay for suite rooms will be charged upon arrival.
Maximum weight: 20 pounds.
A non-refundable cleaning fee of 80 USD per stay for standard rooms and 100 USD per stay for suite rooms will be charged upon arrival.
A resort/facility fee of US$10 plus tax, per night will be added to the total price of your stay upon check out. The resort fee includes:
When booking the "Travelzoo Deal" , Travelzoo members are eligible for: waived resort fee.
The resort fee includes:
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Have a Question? Contact Travelzoo.
Customer Service available Mon-Sun, 9am-9pm ET
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
(8 Member Ratings)