Playa del Carmen

Grand Hyatt Playa Del Carmen Resort

Travelzoo Staff

Why We Love It

  • Opened in 2015 on the white sands of Playa del Carmen
  • Walking distance to lively restaurants and bars on La Quinta Avenida
  • Spacious rooms include Caribbean views, furnished terraces and swim-up pool access
  • Resort features a luxe spa and three oceanfront pools
  • Complimentary Wi-Fi for all guests

"Sparkling infinity pools and over-the-top spa amenities" -- Travel + Leisure

Map & Directions

Hyatt Playa del Carmen is a 45-minute drive from Cancun International Airport. The hotel provides airport transportation for a fee. 

Rooms & Rates

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Hyatt Playa del Carmen offers beachfront luxury in the heart of Playa del Carmen -- one of Travel + Leisure's Best Places to Travel in 2015.

Located on a stretch of white sand beach leading to the gentle turquoise waters of the Mexican Caribbean, the resort has amenities aplenty for daytime relaxation. Guests can sun on the hotel's beach, lounge next to an infinity pool, sip a cocktail at any of the hotel's three bars, or unwind with a facial or body treatment at the high-end spa.

By night, the resort's ocean-view restaurant serves fresh seafood. The open-air El Paseo corridor connects the hotel's entrance to the beach, which features Mexican street food kiosks. Beyond the hotel, guests can walk to La Quinta Avenida, Playa's main street, which is lined with lively restaurants and bars.

From the press:
  • "Sparkling infinity pools and over-the-top spa amenities" -- Travel + Leisure



  • Games room
  • Sauna / Steam Room
  • Spa


  • 24-hour front desk
  • 24-hour room service
  • Baby-sitting service on request
  • Concierge service
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Safe in reception (fees apply)

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Mini bar
  • Safe
  • Flatscreen TV


  • Complimentary Wi-Fi in guest rooms
  • Complimentary Wi-Fi in public areas


  • Bathrobes
  • Hair-dryer


  • Valet service (fees apply)

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.


Checkout: Standard Time is 12pm.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: Pets not allowed Check-out time is 12pm

Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 30 per person (approximately)
  • Valet parking fee: USD 8 per day
  • Rollaway bed fee: USD 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 25.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Have a Question? Contact Travelzoo.

Customer Service available 24 hours

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

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Grand Hyatt Playa Del Carmen Resort

Grand Hyatt Playa Del Carmen Resort