Playa del Carmen

Banyan Tree Mayakoba

Rooms & Rates

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Amenities

General

  • Infant cots / cribs
  • Bar
  • Kids' club
  • Newspaper / magazines
  • Extra beds / roll away beds
  • Golf course (on-site)
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Outdoor pool
  • Pool bar
  • Private beach
  • Restaurant
  • Roof terrace
  • Tennis courts
  • Spa

Services

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Airport transfer (fees apply)
  • Baby-sitting service on request
  • Beauty treatments / massages (fees apply)
  • Bike rental
  • Currency exchange / ATM
  • Laundry / dry cleaning
  • Pillow menu
  • Room service (limited hours)
  • Business center

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Kitchenette in some rooms
  • Mini bar
  • Jacuzzi in some rooms
  • Outdoor space for some rooms
  • Pay-per-view / movies on demand
  • Safe
  • Flatscreen TV

Internet

  • Complimentary Internet access
  • Complimentary Wi-Fi in guest rooms
  • Complimentary Wi-Fi throughout

Bathroom

  • Bathrobes
  • Bathrobes and slippers
  • Bathtub
  • Hair-dryer
  • Separate shower
  • Luxury toiletries
  • Bathtub (in some rooms)

Parking

  • Complimentary parking

Accessibility

  • Wheelchair accessible

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.

Policies

Check-in: Standard Time is 3pm.

Minimum age required to check in: 18.

Checkout: Standard Time is 12pm.

Children and additional guests: Children 12 and under stay free of charge when using existing bedding.

Please note that extra child does not include breakfast buffet and supplement charge will apply as below: - Extra child 0 to 5 years of age will enjoy complimentary breakfast buffet in the Oriente Restaurant. - Extra child from 6 to 12 years of age will enjoy 50% off the regular breakfast buffet rates in the Oriente Restaurant. Crib available on request and in the Luxury Pool Villa, Sanctuary Pool Villa, Spa Pool Villa, Sanctuary Two Bedroom Pool Villa, Oceanclub Two Bedroom Pool Villa, Three Bedroom Oceanfront Pool Villa, Golf View Residences only; free of charge for children under 2. Extra person/ extra bed surcharge applies of US$150 subject to 19% taxes and 15% service charge per person per night.  Charges will added to your bill at the hotel.

Pets: No pets allowed.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available 24 hours

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

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Banyan Tree Mayakoba

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