Playa del Carmen

Fairmont Mayakoba

Travelzoo Staff

Why We Love This Hotel

  • The luxe, eco-friendly resort is sprawled over miles of mangrove-lined canals and a powdery private beach
  • Waterslides, adventure camp and free meals for those five and under make it a paradise for kids
  • Grown-ups hide out at the adults-only infinity edge pool or the mammoth spa

94%
"Amazing vacation! We rarely say this, but we would DEFINITELY go back! Wish we could live here year-round."
Gerard
Jul 18, 2019 - Boulder, USA
See All 213 Member Ratings

Rooms & Rates

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Overview

Nestled among 45 acres of protected mangroves and canals, and running along 1,180 feet of white sand beach, the Fairmont Mayakoba is a private, eco-conscious resort for those travelers who want to be immersed in pure, undiluted nature.

Just a few minutes north of Playa del Carmen, tranquility is king at this oceanfront resort. Each guest room comes with a private balcony overlooking a lush sprawl of lagoon, mangrove or powdery beach.

The six on-site dining options are pricey but well-reviewed by TripAdvisor members; two of the restaurants are rated AAA 4-Diamond. The decadent Willow Stream spa is roughly half the size of a football field with two mineral soaking pools. Free bikes, tennis courts and five pool options keep the scenery fresh. Venture to nearby El Camaleon Golf Club or Tres Rios Ecopark for an off-property excursion.

Amenities

General

  • Infant cots / cribs
  • Bar
  • Kids' club
  • Newspaper / magazines
  • Extra beds / roll away beds
  • Fitness classes
  • Games room
  • Golf course (on-site)
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Indoor pool
  • Outdoor pool
  • Pool bar
  • Private beach
  • Restaurant
  • Sauna / Steam Room
  • Tennis courts
  • Pet-friendly
  • Spa
  • Extra beds (fees apply)
  • 100% smoke-free
  • Sauna
  • Steam Room

Services

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Airport transfer (fees apply)
  • Beauty treatments / massages (fees apply)
  • Butler service
  • Chauffeur service (fees apply)
  • Concierge service
  • Currency exchange / ATM
  • Express check-in / checkout
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Pillow menu
  • Business center
  • Safe in reception
  • ATM
  • Baby-sitting service (fees apply)

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Outdoor space for some rooms
  • Pay-per-view / movies on demand
  • Safe
  • Sitting area
  • DVD / CD player & library
  • Flatscreen TV

Internet

  • Complimentary Wi-Fi throughout
  • High-Speed Wi-Fi (fees apply)

Bathroom

  • Bathrobes and slippers
  • Hair-dryer
  • Luxury toiletries
  • Slippers
  • Bathtub or shower

Parking

  • Complimentary parking
  • Complimentary valet service

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible pool area
  • Accessible restaurant
  • Accessible spa
  • ADA compliant rooms
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible

Policies

Check-in: Standard Time is 3pm.

Checkout: Standard Time is 12pm.

Children and additional guests: Extra beds are not available.

Pets: No pets allowed.

Fees: A nightly $1 Tourism Fee will be added to your bill at the hotel.
A Resort Fee of $20 per person, per night is additional and will be added to your bill at the hotel.
d

  • Free Premium High Speed Internet
  • Fitness Center
  • Valet Parking
  • Bell-Luggage Delivery
  • House Keeping twice daily
  • Transportation Shuttles
  • Daily Boat Tours
  • Non Motorized Water Sports
  • BMW Bikes
  • 3 Hours of Kids Club daily
**Please note the Tourism and Resort Fees are waived when booking the Travelzoo All Inclusive Deals**

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: TRAVELZOO DEAL - ALL INCLUSIVE OFFER

  • Unlimited dining and premium beverage service at 10 outlets, El Puerto, Brisas, La Laguna, The Lobby Lounge, Las Olas Bar, Aqua Bar, Bamboo, Brisas and La Laguna pools, Beach service during operating hours. 
  • A few specialty menu items (shown with * in the menus) and Breakfast at Brisas Restaurant are subject to a surcharge. 
  • Service is by the glass (bottles are not included). 
  • Food & Beverage service charge included. 
  • Round Trip Transportation per family up to 6 pax
  • Resort Fee and Ecology Fee waived
EXCLUSIONS:
  • In room dining, Café Maya, El Camaleon (club house and golf course), Willow Stream Spa, food and beverage at Rosewood, Banyan Tree or Andaz, are not included. 
  • FPC complimentary night certificates do not apply.
PERKS INCLUDED:
  • 50 USD SPA Credit per stay
  • 15 MIN Swing Análysis (Jim McClean Academy prior round of golf) - $50 Value
  • Waived Resort Fee and Airport Transfers
AIRPORT TRANSFER INSTRUCTIONS
  • Please send your flight details to the hotel at the time of booking.  Upon receipt, the hotel will send confirmation.  
  • A representative of the hotel will be at the airport to pick you up outside the terminal. Guests will recognize the representative from the sign that says “Clients to Fairmont” by Maritur (this is the company that handles the transfers for the hotel). Most of the information will come in the confirmation letter.
  • For the return trip the hotel will make the arrangements, you are required to be in the hotel lobby 3 hours prior to departure.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

94%
Enjoyed This
(213 Member Ratings)
Ratings & reviews reflect verified member feedback for Fairmont Mayakoba over the past 15 months.
4.7 Ambiance
4.7 Location
4.6 Rooms
4.8 Quality of Service
4.6 Value for the Money
4.8 Ease of Booking
Show Reviews
Enjoyed Most
Amazing vacation! We rarely say this, but we would DEFINITELY go back! Wish we could live here year-round.
Other Comments
No issues with food, diet, drinks throughout the whole trip. Excellent food!
Gerard Jul 18, 2019 Boulder, USA
Enjoyed Most
Amazing experience! All inclusive is the only way to go with this hotel! All food and drinks are top notch.
Adelina Jul 14, 2019 Dallas, USA
Enjoyed Most
Fantastic 5 star
Other Comments
exceptional place ,food , Bar , activities
neeraja Jul 11, 2019 Rancho Cucamonga, USA
Enjoyed Most
Beach sand not as soft as expected. Believe sand is softer elsewhere along the Riviera maya. Good resort overall. Great service everywhere. Food options - 3 restaurants for dinner, menus reasonably comprehensive for a 1 week stay but would have become somewhat dull for longer stays. Regardless, this hotel all inclusive for the travelzoo price is a great deal.
Eric Jul 09, 2019 Brentwood, USA
Enjoyed Most
Food choice are limited with only 3 restaurants, no buffet available. The Mexican Fiesta buffet theme was sub par options. Very disappointing for a 5 stars resort.
Other Comments
The layout of the resort does not promote an open air view to the ocean, most of the time you don’t even seal the ocean when walking around therefore you don’t feel the sea breeze.
Phillip Jul 08, 2019 Sugar Land, USA
Enjoyed Most
This was our third place at the Fairmont Mayakoba and we had an absolute blast! This place is very relaxing. The perfect place to unwind and recharge. We will definitely go back a 4th time!
Other Comments
This resort is perfect if you're looking for a place to relax and be surrounded by luxury and great food. The staff are incredibly nice. The food was always exquisite! Don't forget to order a coconut at the beach!!
Anthony Jul 08, 2019 Bronx, USA
Enjoyed Most
Phenomenal service, atmosphere and amenities. Food is unbelievable and staff so welcoming and loves to educate you about Cancun and Mexican culture.
Other Comments
Incomparable beauty!!!
Rayleen Jul 07, 2019 Ambloer, USA
Other Comments
Became ill on the 2nd day, GI issues not quite 100% still recovering.
Elsie Jun 30, 2019 Rancho Cordova, USA
Enjoyed Most
Great place but the extra charges really add up. Travelzoo coupon did not include taxes or $20 per day, per person added charge. But, the staff, food and drinks are fantastic. Beware, this entire area of Riviera Maya now has a massive seaweed problem which effects swimming
Wendy Jun 27, 2019 Piedmont, USA
Enjoyed Most
Great four days! Thankful we had the all inclusive plan because food and drinks here are very expensive. Overall a great property with nice room and good service.
Amanda Jun 27, 2019 Scottsdale, USA

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