Midtown East - Grand Central

Lotte New York Palace

Member rates available
Travelzoo Staff

Why We Love It

  • This hotel is often used as a backdrop in film and television, including "30 Rock" and the "Gossip Girl"
  • Free shuttle to the theater district Monday through Saturday evenings
  • Large health club with a spa and fitness center -- and views of St. Patrick's Cathedral
  • Guest rooms have lavish marble bathrooms and large windows to let in plenty of light

"Wonderfully lavish" -- DK Eyewitness

94% (18 Member Ratings)

"very clean room. good, firm bed. very clean bathroom. terrific shower"
Bipasa
Jun 06, 2017
Claremont, CA, United States

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Map & Directions

A taxi from LaGuardia airport will cost approximately $30 and take 18 minutes.

Rooms & Rates

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Overview

The Lotte New York Palace (formerly known as the New York Palace) began as a mansion home from the 1880s that has seamlessly grown into a towering hotel nearly a century later. In recent years, the hotel became a fixture in NYC-set film and television like "30 Rock," "The Blacklist" and "Gossip Girl." 

Descend to the lobby via the grand, gilded staircase and stop by any of the hotel's lounges for signature cocktails. A bakery is also housed onsite. Theater lovers can reserve complimentary rides to the theater district Monday through Saturday, departing three times per evening. 

The hotel has a separate reception and check-in area for guests staying at the Towers, where rooms are well over 700 square feet -- bigger than the average studio apartment in New York City. The rooms in the Towers are on some of the highest floors of the hotel and come with impressive views.

After a day of sightseeing or work, refresh in the elegant marble bathroom in your guest room, which comes with upscale bath amenities. Each room has a separate seating area, and many have views of the neighboring buildings, which include St. Patrick's Cathedral. Great views are also found in the spacious health club with a full-service spa and fitness center.

From the press:
  • "This splendid hotel, housed in a landmark 1882 house, is a wonderfully lavish establishment with old-world style and good service" -- DK Eyewitness
  • "From the moment you enter the gilded gates of these connected mansions, originally built in the 1880s by railroad baron Henry Villard, you know you're somewhere special; there's a reason this is called the Palace" -- Fodor's
  • "In perhaps the most prime of prime locations, in the absolute heart of Midtown" -- Frommer's

Amenities

General

  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Fitness classes
  • Gym / fitness center
  • Sauna / Steam Room
  • Pet-friendly
  • Spa
  • Extra beds (fees apply)
  • 100% smoke-free

Services

  • 24-hour front desk
  • 24-hour security
  • Airport transfer (fees apply)
  • Beauty treatments / massages (fees apply)
  • Bike rental
  • Butler service
  • Chauffeur service (fees apply)
  • Complimentary shuttle service
  • Concierge service
  • Laundry / dry cleaning
  • Room service (limited hours)
  • Business center
  • Safe in reception
  • ATM
  • Baby-sitting service (fees apply)
  • Complimentary shoe shine service

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Mini bar
  • Pay-per-view / movies on demand
  • Safe
  • Sitting area
  • DVD / CD player & library
  • Flatscreen TV

Internet

  • Wi-Fi in guest rooms (fees apply)
  • Wi-Fi in public areas (fees apply)
  • High-Speed Wi-Fi (fees apply)

Bathroom

  • Bathrobes and slippers
  • Hair-dryer
  • Luxury toiletries
  • Bathtub or shower

Parking

  • Parking (fees apply)
  • Valet service (fees apply)

Accessibility

  • Accessible bathroom in some rooms
  • Accessible path of travel
  • Accessible spa
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.

Policies

Check-in: Standard check-in time: 3pm. Minimum age required to check-in: 21.

Checkout: Standard checkout time: 12pm.

Children and additional guests: Children up to age 11 stay free of charge when sharing parents’ room and using existing bedding (on request). Cribs available on request and in King Rooms only; $50 (subject to tax) per night. Extra beds available on request and in King Rooms only; $50 (subject to tax) per night. Charges will be added to your bill at the hotel.

Pets: Pets are allowed on request, free of charge.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available 24 hours

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.

94% Positive
(18 Member Reviews)
Ratings & reviews reflect verified member feedback for Lotte New York Palace over the past 15 months.
4.6 Ambiance
4.7 Location
4.4 Rooms
4.4 Quality of Service
4.2 Value for the Money
Show Reviews
Enjoyed Most
very clean room. good, firm bed. very clean bathroom. terrific shower
Bipasa Jun 06, 2017 Claremont, CA, United States
Enjoyed Most
The view of st Patrick's cathedral and the room size
Other Comments
Travelzoo travelers beware: the hotel was not aware of any of the included "freebies" offered through purchasing our deal through Travelzoo...free wifi, early check-in/late check-out, and room upgrade. They did let us check in an hour or two early, but no room upgrade was given. Plus, we were charged for wifi (and an extra item from our mini bar), so check you bills thoroughly before leaving! The Lotte Palace apologized for the mistake, so we would definitely return. *Additional note, our room was serviced even though we had our "do not disturb" light on. When we returned from our day, the dnd light was turned off, and the room had been cleaned. Not a huge deal, but we had A LOT of valuables left out, and felt uncomfortable that they entered the room and turned off our dnd light. But again, nothing was taken, so we feel comfortable returning.
Brooke Apr 16, 2017 Fairborn, OH, United States
Enjoyed Most
Location
Other Comments
Bell captain exceptional as well as receptionist at desk at check in.
Lorrie Mar 20, 2017 Sarasota, FL, United States
Enjoyed Most
Great location.
Other Comments
Needed to call maintenance for noisy toilet, more towels and the delivery of the sparkling wine which came with the package a number of times.
Dominic Jul 19, 2016 Bradley Beach, NJ, United States
Enjoyed Most
The staff were all supberb....this includes the concierge desk, reservations, bellhops, etc. Noureddine Lakhlif was wonderful. I wish I had everyone's name to mention. It was my birthday and I love New York. The stay in this hotel and the hospitality made this an amazing experience. The location made it convenient for shopping, sightseeing and fabulous restaurants. I will always stay here.
Corliss Jun 29, 2016 Upper Marlboro, MD, United States
Enjoyed Most
The view was incredible
Terry Jun 13, 2016 KANSAS CITY, MO, United States
Enjoyed Most
Nice room with beautiful view of St. Patrick's cathedral.
Other Comments
First morning instead of sleeping late we were interrupted way too early by an alarm clock (that we didn't set) that wouldn't shut off. Instead of sleeping in, it was very annoying to return the clock to the front desk. But rest of trip was restful being in the room. The Lobby Lounge server/host was completely rude when we showed up for a late-night cocktail and didn't allow us to sit at a table in the half-empty lounge. The concierge made up for it by sending complimentary beverages to our room.
Kira May 31, 2016 San Francisco, CA, United States
Enjoyed Most
Impressive view of St. Patrick's Cathedral Convenient location Excellent customer service Friendly, efficient staff
Tom May 26, 2016 Fairfield, CT, United States
Enjoyed Most
Spacious rooms, close to everything, nice staff.
shazarie May 24, 2016 Burlington, WA, United States
Enjoyed Most
The hotel is truly elegant! It's in a great location with outstanding views!
Other Comments
We didn't receive our complimentary wine
Fenya May 16, 2016 Wellington, FL, United States

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Lotte New York Palace

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