Los Angeles, CA - Los Angeles Intl (LAX)

Custom Hotel

Travelzoo Staff

Why We Love It

  • Under a mile from LAX, the chic boutique hotel is a refreshing alternative to typical airport hotels
  • Arrive in style with the hotel's complimentary Mercedes airport shuttle service
  • Customized lounges to hang out in: video games and TV; Wi-Fi and work desks; massage chairs and relaxing music
  • Less than a 10-minute drive from beaches
  • Free Wi-Fi access,  cool customized LED lighting in minimalistic mod guest rooms

“Retro-chic style” -- Travel + Leisure

67% (6 Member Ratings)

"The location was good for our stay in Los Angeles. The accommodations were comfortable and spacious."
Dec 02, 2016
San Francisco, CA, United States

Map & Directions

Custom Hotel is approximately a 10-minute ride in the hotel’s shuttle van from Los Angeles International Airport in good traffic. If not using the complimentary shuttle, cab fare is approximately $15 one way.

Rooms & Rates

Check Rates


Whether the purpose of your trip is business or pleasure, Custom Hotel fits the bill. Meet friends or colleagues at indoor and outdoor spaces perfect for socializing -- like the hip Deck 33 restaurant and bar that overlooks the pool. Mingle and sip cocktails before ordering comfort foods such as fish and chips, burgers and pasta. 

Within one mile from Los Angeles International Airport, it's the perfect hotel for overnight layovers, especially with it's various lounges located throughout the property that are customized for specific needs. Visit Stratosphere to unwind with relaxing music and soothe sore muscles in a massage chair. Head to Layover Lounge to power up and respond to email.

Guests utilize complimentary extras like Wi-Fi and the Mercedes shuttle service to and from Los Angeles International Airport (ask the front desk for more details). Relish Southern California sunshine at the outdoor pool with welcoming features like a fire pit and cabanas, or drive less than 10 minutes west and arrive at the beach. When seeking entertainment, take a 15-minute stroll to the recently updated Westchester Golf Course or the AMF El Dorado Lanes bowling alley.

As the sun dips into the Pacific, modern and minimalistic guest rooms provide noise-cancelling windows, mini-fridges and customized LED lighting systems. You won't get anything luxurious or fancy here but you will get a clean and freshly styled guest room for a good night's rest and a fun alternative to your usual airport hotel. 

From the press:
  • “A playful and practical redo of a 12-story, mid-century modern tower by famed L.A. architect Welton Beckett (of Hollywood's Capitol Records' building and the Dorothy Chandler Pavilion)” -- Fodor’s
  • “It brings to mind the yesteryear glamour of Pan Am, complete with contemporary, cutting edge amenities” – Gayot
  • “The kitschy colorful decor says stylish boutique, the airport location says business hotel” -- Oyster.com



  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Extra beds / roll away beds
  • Games room
  • Gym / fitness center
  • Outdoor pool
  • Restaurant
  • No pets allowed


  • 24-hour front desk
  • Complimentary airport transfer
  • Laundry / dry cleaning
  • Business center

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Pay-per-view / movies on demand
  • Safe
  • Flatscreen TV
  • iPod/iPhone docking station
  • Video games on request


  • Complimentary Internet access
  • Complimentary Wi-Fi throughout


  • Bathtub
  • Hair-dryer
  • Luxury toiletries


  • Valet service (fees apply)


  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible pool area
  • Accessible restaurant
  • ADA compliant rooms
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.


Check-in: Standard check-in time: 3pm. Minimum age required to check in: 21.

Checkout: Standard checkout time: 12pm.

Children and additional guests: Children 17 and under stay free of charge when sharing parents’ room and using existing bedding. Crib available on request, free of charge for children under 1. Extra bed available on request and in the king and queen bed rooms only: $25 per night for children and adults.

Pets: No pets allowed.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question?

1-877-966-0000 Email Us Check the F.A.Q.
Customer Service available 24 hours

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.

It is the responsibility of the hotel chain and/ or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.

6 Member Reviews
(67% Positive)
Ratings & reviews reflect verified member feedback for Custom Hotel, Los Angeles (CA) (part of Joie de Vivre) over the past 15 months.
Quality of Service
Value for the Money
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Enjoyed Most
Other Comments
Posted By
Enjoyed Most: The location was good for our stay in Los Angeles. The accommodations were comfortable and spacious.
Clifford Dec 02, 2016 San Francisco, CA, United States
Enjoyed Most: Location
Other Comments: Cheesy,made over hotel with chipping paint. Felt dirty...
Isaiah Nov 08, 2015 Arlington, TX, United States

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Custom Hotel