Playa del Carmen

Royal Hideaway Playacar

Travelzoo Staff

Rooms & Rates

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Amenities

General

  • Bar
  • Newspaper / magazines
  • Extra beds / roll away beds
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Outdoor pool
  • Pool bar
  • Private beach
  • Restaurant
  • Roof terrace
  • Sauna / Steam Room
  • Tennis courts
  • Nightlife / entertainment
  • No pets allowed

Services

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Airport transfer (fees apply)
  • Butler service
  • Concierge service
  • Currency exchange / ATM
  • Express check-in / checkout
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Pillow menu
  • Room service (limited hours)
  • Safe in reception (fees apply)
  • Business center

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Mini bar
  • Jacuzzi in some rooms
  • Outdoor space for some rooms
  • Safe
  • Sitting area
  • DVD / CD player & library
  • Flatscreen TV
  • iPod/iPhone docking station

Internet

  • Complimentary Internet access
  • Complimentary Wi-Fi throughout

Bathroom

  • Bathrobes and slippers
  • Bathtub
  • Hair-dryer
  • Separate shower
  • Luxury toiletries

Parking

  • Complimentary parking
  • Complimentary valet service

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible pool area
  • Accessible restaurant
  • Accessible spa
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.

Policies

Check-in: Standard Time is 3pm.

Checkout: Standard Time is 1pm.

Children and additional guests: This is an adult-only resort, children under 13 are not permitted.

Pets: No pets allowed.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: Guests booking the Travelzoo rate for stays 3 nights or longer will receive up to $200 in resort credits. The credit breakdown is as follows: $100 towards private dining at the Chef's Table for two, two $25 vouchers towards premium wine, one $50 spa credit. All credits are per stay.

Have a Question? Contact Travelzoo.

Customer Service available 24 hours

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

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Royal Hideaway Playacar

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