Gold Coast

Ambassador Chicago

Travelzoo Staff

Why We Love This Hotel

  • The Ambassador Room — the on-site restaurant formerly known as the iconic Pump Room — features classic cuisine like hand-made pastas and a solid roster of creative cocktails
  • From its Gold Coast address, the Ambassador is walkable to top sites, including Lake Michigan, Mag Mile, Oak Street District and the Lincoln Park Zoo (which, by the way, is free to enter)
  • Bring your furry four-legged friend on a big city adventure — the hotel is dog friendly!

Enjoyed This
"Perfect Gold Coast location. Staff extremely welcoming and professional. Great service in bar."
Jan 19, 2022 - Carlsbad, CA, USA
See All 40 Member Ratings

Rooms & Rates

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Thanks to the gleaming white marble and ornate chandeliers in the lobby and the chic, low-slung bedding in the minimalist guest rooms, this stylish, elegant hotel is "well-suited to the surrounding mansions of the Gold Coast neighborhood" (The Telegraph). Guest rooms at this hotel are outfitted in a cream-and-white color palette, with bright pinewood accents, and feature plush bedding, flat-screen TVs, marble-accented bathrooms, Keurig coffeemakers and complimentary Wi-Fi throughout the property.

Close to the hotel, you'll find the clubs and lounges of Rush Street, the high-end boutiques of Oak and Walton streets, and, during summer, sun and sand at Oak Street Beach — but thanks to its off-the-beaten-path location, a couple blocks from Division Street, the Ambassador Chicago still delivers a calm, relaxed neighborhood feel when you walk out the front door.



  • Infant cots / cribs
  • Bar
  • Gym / fitness center
  • Restaurant
  • Pet-friendly
  • Extra beds (fees apply)
  • 100% smoke-free


  • 24-hour front desk
  • 24-hour security
  • Concierge service
  • Currency exchange / ATM
  • Laundry / dry cleaning
  • Room service (limited hours)
  • Business center
  • ATM

Room amenities

  • Air-conditioning
  • Central heating
  • Iron and ironing board
  • Mini bar
  • Safe
  • Sitting area
  • Flatscreen TV


  • Complimentary Internet access
  • Complimentary Wi-Fi throughout


  • Hair-dryer
  • Luxury toiletries
  • Bathtub or shower


  • Valet service (fees apply)


  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • ADA compliant rooms
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible


Check-in: Standard Time is 3pm.
Minimum age required to check in: 21.

Checkout: Standard Time is 12pm.

Children and additional guests: Children 17 and under stay free of charge when using existing bedding.
Crib/Pack 'n Play available upon request: free of charge.
Extra bedding available upon request: US$50 plus tax, per night.
Extra guest charges will apply as follows:
US$25 plus tax per night for older children and adults.

Extra bedding available in the Deluxe King, Loft, One Bedroom Suite and Celebrity Suite only.

Pets: Pets are allowed on request and will be charged at US$75 per pet per stay.

Guests must sign a pet agreement at check-in.

Fees: A US$100 per night incidental hold will be placed on the debit/credit card provided at check-in.
Valet service fee: US$62 plus tax per day.
A resort/facility fee of US$17 plus tax, per night will be added to the total price of your stay upon check out.

The valet service fee includes in-and-out privileges.

The resort/ facility fee includes: 

  • Daily cup of La Colombe brewed coffee or assorted hot teas in The Library from 6:30am – 11am
  • Premium high-speed WiFi
  • Fitbod app for customized workouts
  • Unlimited local and 800 calls
  • Use of Shinola bicycles
  • Access to exclusive discounts at Gold Coast neighborhood boutiques, spas and fitness studios
  • Society of Architectural Historians museum/tour discounts
  • Discounts and customized PAWesome experience package at Tails in the City-swanky supply store for cats and dogs
  • Priority access to Luxe Dog Nanny concierge services

Additional details: Due to local and state guidelines, some amenities and services may be limited or closed during your visit; please contact the hotel for more details.

Please visit: for more details.

  • The Library is open 6:30am - 11am for breakfast, and is open throughout the day for snacks and beverages.
  • Ambassador Room restaurant is open daily from 4pm - 11pm.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

Enjoyed This
(40 Member Ratings)
Ratings & reviews reflect verified member feedback for Ambassador Chicago over the past 15 months.
4.5 Ambiance
4.7 Location
4.0 Rooms
4.9 Quality of Service
4.5 Value for the Money
Show Reviews
Enjoyed Most
Every thing was wonderful! From the hotel’s staff to the neighborhood the hotel was in. Nice walk to Viagra Triangle, to shops and restaurants in the Gold Coast.
Mark Nov 20, 2022 Milwaukee, WI, USA
Other Comments
Bathroom in our room was a bit outdated; hairdryer not so great (but happy to have one at all).
Diane Nov 15, 2022 NeenahNeenah, WI, USA
Enjoyed Most
Perfect Gold Coast location. Staff extremely welcoming and professional. Great service in bar.
Tamara Jan 19, 2022 Carlsbad, CA, USA
Enjoyed Most
First time to Chicago and enjoyed my stay. Very nice hotel.
Leslie Feb 23, 2022 FontanaFontana, CA, USA
Enjoyed Most
Overall it was good
Other Comments
Some things in the room needed attention: torn curtain, stained chair. Bathroom floor needs cleaned.
erin Dec 29, 2021 Westerville, OH, USA
Enjoyed Most
The Ambassador is an excellent hotel with an extraordinarily glamorous history of being THE place for the icons of Hollywood’s heyday. That aura has been tastefully retained throughout during the recent updating. The rooms are clean and well appointed and the beds are very comfortable. The spacious public areas offer numerous areas for relaxation or sitting with friends or business associates. The staff is welcoming, efficient, responsive and friendly. The Ambassador will be my “go-to” hotel when visiting Chicago.
Ralph Dec 27, 2021 Tucson, AZ, USA
Enjoyed Most
Very nice library area and restaurant
Other Comments
Very nice common areas, room however was very ordinary, nothing special
Mary Dec 05, 2021 Montreal, QC, Canada
Enjoyed Most
The hotel was beautifully decorated for Christmas, the staff was very kind and accommodating.
Diana Dec 06, 2021 Taylor, MI, USA
Enjoyed Most
My sister and I spent 3 days at the hotel exploring nearby museums shops and restaurants. The hotel was perfectly located and we were able to walk to everything we wanted to do.
Other Comments
The hotel was clean and well appointed. Staff are friendly
Theresa Dec 19, 2021 Madison, WI, USA
Enjoyed Most
Stepped into the welcoming, elegant lobby area with work, leisure, and eating and drinking capacities. A roaring gas fireplace near the bar, with comfortable chairs, couches, and tables for drinks at night and free coffee in the morning. Not a modern building: small elevators, narrow hallways, but all very gracious. My room was larger than expected, extremely cozy, with late sun streaming in and blackout curtains for night. Good array of TV channels. My only problem was the shared wall with a couple next door. Woke up when their door banged on return, and I could hear them talk. But thankfully had a great night's sleep. Delicious coffee by the fire before checkout.
Other Comments
The hotel is a five minute walk to the red line. Beautiful Gold Coast residences, restaurants, stores galore within walking distance.
Robin Nov 30, 2021 Annapolis, MD, USA

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Ambassador Chicago