New Orleans
$135 & up—New Orleans hotel near the French Quarter
InterContinental New Orleans
About the Hotel
Daisy Lankstead
Deal Expert
Cancel without Fees
Secure your travel dates now and, if you need to cancel your booking, you can do so 7 days prior to check-in without fees.
Why We Love This Deal
Two blocks from the vibrant French Quarter, the InterContinental New Orleans hotel embodies the city's rich cultural heritage. Indulge in traditional dishes such as gumbo, po'boys and beignets (served at the on-site restaurant) and enjoy the sights and sounds of annual parades right outside the front door.
With this Travelzoo offer, you can save up to 60% on stays through the end of the year.
What's Included
- Stay in a Classic King
- $135-$176 per night ... July-August
- $162-$217 per night ... June and September-December
- You can also spread out and save on an upgraded Classic Two Queen Room or Premium Balcony King Room
What You Need to Know
- Cancellation Policy: Cancellations must be made prior to 4 p.m. local time, 7 days before arrival
- Price based on up to 2 guests sharing a room; higher rates apply for additional guests
- Children 17 and under stay free of charge when using existing hotel bedding
- No resort fee
- Free Wi-Fi
- Self-parking is $38, and valet parking is $72 plus tax, per night
- Pet-friendly; additional fees apply
- For more details, see Policies and Amenities sections
Enjoyed This
(See All 461 Member Ratings)
"Location was great! Front staff gave us excellent recommendations for dinner and walking around."
Mary
Dec 28, 2022 - Lake Almanor, CA, USA
Why We Love This Hotel
- AAA 4-Diamond hotel located near Lafayette Square in the Central Business District—that's just three blocks from the French Quarter
- The fitness centre is open 24-hours a day
- You can dine on site at one or both restaurants; Pete's serves an American breakfast, and Trenasse serves a Creole and Cajun lunch and dinner
- Strolling distance to the Riverwalk, where you'll find Harrah's Casino, the Carondelet streetcar (for day trips to the Garden District) and world-famous beignets at Café du Monde
Overview
Although it's only a five-minute walk to Bourbon Street, the InterContinental Hotel feels distinctly more refined and less raucous than its proximity to the quarter would suggest. Some examples include the marble flooring, ornate chandeliers and high, leather-backed chairs that greet guests as they walk into the lobby. There are also loads of reminders that you're still in the Big Easy — for instance, jazz statuettes scattered around the commons areas and reproductions of George Rodrigue's "Blue Dog" mounted on the walls.
The upscale vibe continues in the guest rooms, thanks to hardwood furnishings plus marble vanities and rainfall showerheads in the bathrooms. They also come with free Wi-Fi, Keurig coffeemakers and flat-screen TVs, as well as optional turndown service. Parents with small children can even arrange for a babysitter through the concierge (for an added fee).
The hotel's flagship restaurant, Trenasse, specializes in Cajun-Creole cuisine with a wide selection of wine and oysters, on top of a host of true Louisiana classics like crawfish pie, escargot and frog legs. For more casual fare, there's the on-site English-pub-style bistro, Pete's, where guests can find NOLA comfort foods like gumbo or shrimp and grits. For breakfast, we recommend the Creole Benedict with locally sourced Andouille sausage.
Amenities
General
- Infant cots / cribs
- Bar
- Newspaper / magazines
- Gym / fitness center
- Outdoor pool
- Restaurant
- Pet-friendly
- 100% smoke-free
Services
- 24-hour front desk
- 24-hour room service
- 24-hour security
- Concierge service
- Laundry / dry cleaning
- Business center
- ATM
Room amenities
- Air-conditioning
- Central heating
- Coffee / tea-making facilities
- Iron and ironing board
- Mini bar
- Outdoor space for some rooms
- Safe
- Sitting area
- Flatscreen TV
Internet
- Complimentary Wi-Fi in guest rooms
- Complimentary Wi-Fi in public areas
Bathroom
- Bathrobes and slippers
- Hair-dryer
- Luxury toiletries
- Bathtub or shower
Parking
- Parking (fees apply)
- Public car park (fees apply)
- Valet service (fees apply)
Accessibility
Some accessibility features may not be available in all rooms. Please coordinate with the hotel directly before you travel.
- Accessible bathroom in some rooms
- ADA compliant rooms
Policies
Check-in:
Standard Time is 3pm.
Minimum age required to check in: 21.
Checkout: Standard Time is 12pm.
Children and additional guests:
Children 17 and under stay free of charge when using existing bedding. Extra bedding available in king rooms only.
Crib/Pack 'n Play available upon request: free of charge.
Extra bedding available upon request: US$40 plus tax, per night.
Extra guest charges will apply as follows:
US$30 plus tax per night for older children and adults.
Pets:
If you require a pet-friendly room, please contact the hotel directly before you travel. Maximum of 2 pets per room.
Pets are allowed on request.
A Non-refundable cleaning fee of US$150 plus tax, per stay will be charged upon arrival.
Maximum weight: 20 kg.
Fees:
Valet service fee: US$52.85 plus tax per day.
Self-parking fee: US$28.11 inclusive of tax per night.
Parking fees include in-and-out privileges.
Additional details:
Some amenities and services may be limited or closed during your visit; please contact the hotel for more details. Visit https://ready.nola.gov for more information.
Guidelines or available amenities may be subject to change.
A note from the hotel:
"InterContinental New Orleans is open and awaits your arrival. We have raised the bar on our cleanliness standards to provide you a safe experience with the level of luxury you have come to expect from our hotel.
We have implemented IHG’s Way of Clean program, which includes deep cleaning with hospital-grade disinfectants in the guest rooms and public spaces.
Guests at our hotel may see colleagues taking a variety of additional steps to protect health and safety such as maintaining social distancing, using personal protective equipment such as masks and gloves, conducting visible and more frequent deep cleaning of high touch surfaces in public areas."
About the Hotel
Have a Question? Contact Travelzoo.
- 1-877-966-0000 U.S. and Canada (toll-free)
- +44 (0) 20 3564 9000 U.K. and Europe
Customer Service available Mon-Sun, 9am-9pm ET
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(461 Member Ratings)
(461 Member Ratings)
Ratings & reviews reflect verified member feedback for InterContinental New Orleans over the past 15 months.
Show ReviewsHide All
Ratings & reviews reflect verified member feedback for InterContinental New Orleans over the past 15 months.
4.5
Ambiance
4.8
Location
4.4
Rooms
4.4
Quality of Service
4.6
Value for the Money
Enjoyed Most
Great Location, Beautiful Lobby & Rooms, So much Great Food Nearby!
david
May 17, 2023
Fort Lauderdale, FL, USA
Enjoyed Most
Beautifully appointed rooms and, especially, lobby made our 4 night stay with college friends a pleasure. Fantastic location: close to French Quarter, Warehouse District, Garden District, & Riverfront. St Charles Streetcar stop right out front as well as a multitude of great restaurants within a few blocks!
david
May 17, 2023
Fort Lauderdale, FL, USA
Enjoyed Most
Excellent location. Very clean room. Good security with room key required for elevator.
Other Comments
Appreciated getting the bro room early.
James
May 04, 2023
Merced, CA, USA
Enjoyed Most
Check-in was conducted by very professional and friendly staff. The hotel was immaculate! The room was comfortable and quiet. The bathroom was well-stocked with soaps, hair products, and lotion. There were plenty of clean towels with daily cleaning. The hotel itself is in a great location.
Debra
May 08, 2023
Port Isabel, TX, USA
Enjoyed Most
It was great and service was excellent. The instant messaging request service is amazing and I received the extra pillows I requested within an hour! The bed was very comfortable and the room was clean. Room cleaning came every day and did a wonderful job. I highly recommend this hotel.
Bethany
Apr 24, 2023
Tamarac, FL, USA
Enjoyed Most
Excellent hotel excellent bar and restaurant. Delicious food
KATE
Apr 24, 2023
Hollywood, FL, USA
Enjoyed Most
So Terese and I (Anne - TravelZoo subscriber) booked this TRAVELZOO deal and it was FANTASTIC! A first time visit for both of us to NOLA! NOLA is incredible at every turn and the people are equally FABULOUS! We were “going and doing” every day ( 5 days) and managed to see/dine/listen/enjoy/walk beyond any/all expectations! PEOPLE, food and jazz…the BEST absolutely the finest! Thanks to TRAVELZOO, the INTERCONTINENTAL NEW ORLEANS and their staff, especially the CONCIERGE, we dealt with two, were INCREDIBLE! Our entire experience was beautiful!
Terese
Apr 01, 2023
Los Angeles, CA, USA
Enjoyed Most
Exceptional service, great room. Facility shows its age but gracefully. Central location.
Other Comments
Great restaurants on site, and staff is extremely helpful.
George
Apr 21, 2023
Greenwich, CT, USA
Enjoyed Most
Great location and staff. Not 5star but good overall and good value.
Other Comments
Confirm if the pool is open before you assume it is. We made that mistake and our kids were sad.
Julienne R.
Apr 13, 2023
New Haven, CT, USA
Enjoyed Most
The location was superb for visiting the French quarter and the garden district. A lovely hotel in the heart of everything.
Kerry
Apr 22, 2023
Portland, OR, USA
Enjoyed Most
The locations wasn't bad.
Other Comments
The room was very dark, surrounded by tall buildings. The room wasn't cleaned on the second day. We had to call down to get clean towels and coffee bods. The remote for the t.v. didn't always work. The toilet didn't always refill after flushing. All in all a little disappointing. Oh and yes the internet didn't work in the business center so unable to check in there for our flight or print out boarding cards.
Janet
Apr 05, 2023
Lafayette, CO, USA
Enjoyed Most
Location was ok. Staff was very friendly.
Other Comments
The pillows were hard as a rock and 8 inches thick. You couldn’t sleep on them. And the sheets were very cheap and scratchy. Not soft at all. I expected more. No fridge is provided it’s a minibar that you can’t move stuff around in or else you’ll get charged.
Andrea
Apr 09, 2023
SacramentoSacramento, CA, USA
Enjoyed Most
The staff was friendly and helpful. The cleaning staff did a great job. We especially loved the location. We used the streetcars a lot and the St Charles line ran right in front of the hotel. We also went to a few excellent restaurants for breakfast and dinner, which were a ten minute or less walk from the hotel. Also, the hotel is just several blocks away from the French quarter. We preferred being close to the quarter while not staying right in the middle of it. So the location was perfect .
Kathleen
Apr 09, 2023
Evanston, IL, USA
Enjoyed Most
We arrived early, but were helped storing our luggage and were called when our room was ready to check in. The Bellman staff was quite helpful when it came time to leave, as well. Enjoyed the patio quite a bit.
Bradley
Mar 28, 2023
HoustonHouston, TX, USA
Enjoyed Most
Awesome location for walking right over to the French quarter
Donna
Mar 13, 2023
Federal Way, WA, USA
Enjoyed Most
GREAT hotel!! Perfect location just far enough away from the French Quarter to avoid the noise but convenient for all attractions. Staff was amazing as was the room. I highly recommend the Intercontinental Hotel in New Orleans!
Other Comments
I will stay there again!!!
Joel
Mar 28, 2023
Tulsa, OK, USA
Enjoyed Most
Great deal on a 4-star hotel with Travelzoo. Hotel not centrally located but easy walking (if you can) from Bourbon St, Canal St, ... If you want the crazy NO experience, this is not for you but if you don't mind some quiet, then this is good.
Other Comments
Parking next door for about $28 (self-park) was a plus - just make sure to either check-in first or park the car and have someone stay with it (ie do not pay as attendant instructed) while you pay at hotel. Note parking is just before hotel. Do not pass it on one-way street. Staff were not the most helpful but rooms were very nice.
Lok
Mar 26, 2023
Carrollton, GA, USA
Enjoyed Most
Everything was great except for the scalding hot water in the shower any time we tried to use it. We let the front desk know ,and they sent someone to check on it while we were out. The problem did not get solved, so we couldn't shower during our stay.
Laura
Mar 20, 2023
Kansas City, MO, USA
Enjoyed Most
Took Brother and his Wife to celebrate their birthdays and the Hotel Staff were amazing, especially the bellman Marvin and the Valet park gentleman on making excellent referrals for eating places and the most exceptional Cindy at the front desk. Love this Hotel
Gloria
Mar 27, 2023
Atlanta, GA, USA
Enjoyed Most
Breakfast
Lobby atmosphere
Other Comments
What difference would it make???
Joann
Mar 08, 2023
TWN N CNTRY, FL, USA
Enjoyed Most
The staff were very nice when it was something they could control The poor person answering the phone for my request to fix the TV was very nice but powerless to get anyone to help. The system is broken and it needs fixing.
Other Comments
Had to contact them 4 times to get the television fixed. The first 3 times, and engineer was supposed to come but never showed up. They finally showed up when we had less than 24 hour left on our stay.
Cindy
Mar 09, 2023
Briarcliff, TX, USA
Enjoyed Most
The staff could not have been more helpful or nicer, both in person, and when I called to modify my trip. My king bed room had plenty of room, and the bed was super comfortable. Only two nits - the walls were a bit thin that I could hear people walking by the hallway (never in anyway that was a real nuisance), and the pillows they provided on the bed were really hard. I asked for softer pillows and they brought some right up. Loved that we were a super close walk to Bourbon Street, but not right in the middle of all the crowds. Will definitely try to stay here next time I'm in town.
Vivian
Mar 28, 2023
New York, NY, USA
Enjoyed Most
My husband and I are Seniors, we felt very safe walking and the trolley was very close and we either walked or used the trolley to go all over New Orleans.
sharon
Mar 24, 2023
AddisonAddison, IL, USA
Enjoyed Most
the hotel didn't have our reservation and was very rude until I pulled up the email confirmation. The room was lovely and everything else was g
Steve
Mar 23, 2023
Ann Arbor, MI, USA
Enjoyed Most
Absolutely fantastic!!!
Sandra
Mar 19, 2023
Middlesex, NJ, USA
Enjoyed Most
We LOVED the location of the Hotel--short, easy walk to Bourbon St, Trolley right out front, good places to eat close by. We did not need a vehicle for this whole trip. The room was very comfortable and spacious. The Staff were all very nice and efficient. The corner room was beautiful and we loved our interesting views. Staff arranged a great 5am Taxi ride back to the Airport for us--$36.00 total.
Other Comments
We would have loved to have had a small refrigerator in the room and a microwave.
Mark
Mar 25, 2023
Jefferson, OR, USA
Enjoyed Most
Very nice hotel in a central location. Staff were very friendly and the rooms were very clean and comfortable with modern amenities.
Other Comments
There is no in-room refrigerator to use and drinks and food in the area are very expensive so be prepared.
Heather
Mar 17, 2023
Sadieville, KY, USA
Enjoyed Most
Beautiful and great location. Negatives were fire alarm going off 3x one night and cleaning staff vacuuming next door before 8am and , hitting the wall at our bed with the vacuum cleaner. Also needed to ask for Keurig coffee pods and sugars a few days.
Sharon
Mar 19, 2023
St. Petersburg, FL, USA
Other Comments
Location in the CBD was an easy walk to the French Quarter or to the St Charles St Trolly. Easy location, not surrounded by bars and tourists. Definitely feels more of a business hotel but perfect for what we were interested in doing.
Jennifer
Mar 25, 2023
Darien, CT, USA
Enjoyed Most
The hotel staff are very helpful and courteous, the GM should be proud of his staff! The hotel breakfast was delicious.
Other Comments
Special thanks to the Concierge Desk, Adam, George and LeAnn truly made our visit a great time! I honestly don't think we would have had the same experience had we not ask them for assistance. Much thanks.
Elana
Mar 14, 2023
Tinley Park, IL, USA
Enjoyed Most
Excellent location
Anthony
Jan 23, 2023
Tyler, TX, USA
Enjoyed Most
Fantastic hotel, great location
jenee
Feb 07, 2023
Savannah, GA, USA
Enjoyed Most
The hotel was everything that you would expect from the Intercontinental brand. Clean, spacious and well appointed room, a knowledgeable, professional and friendly staff and a perfect location, centrally located within walking distance to all major attractions, restaurants and activities and with a streetcar stop at it's front door. To top it off, the in-house restaurant, Trenasse, was outstanding and well priced. I will definitely stay here again on any future trips to New Orleans. The Travelzoo special rates made this an outstanding deal!
Richard
Jan 27, 2023
Alpharetta, GA, USA
Enjoyed Most
Great hotel just a few short blocks from Canal Street and all the tourist attractions without being in the tourist section.
Other Comments
Excellent services from the time we checked in to being able to store our luggages before our late flight home. Everyone was very friendly and welcoming!
Juanita
Jan 30, 2023
Las Vegas, NV, USA
Enjoyed Most
Great location, nice bar/restaurant and breakfast restaurant wonderful,
Other Comments
Right on trolley route, fantastic location!
Debra
Feb 02, 2023
Port CharlottePt Charlotte, FL, USA
Enjoyed Most
Easy check in and out.
Friendly staff.
Bridget
Feb 02, 2023
Oak Point, TX, USA
Enjoyed Most
I was very sad to learn that my IHQ membership was not recognized because I booked my travel through Travelzoo,
Other Comments
I have called three times to get a copy of my receipt and still haven't received an electronic copy after five days.
Ann
Nov 26, 2022
Sewickley, PA, USA
Enjoyed Most
Location
Other Comments
Rooms very dated. Pool closed
Jade
Feb 26, 2023
Bellevue, WA, USA
Enjoyed Most
Location was great! Front staff gave us excellent recommendations for dinner and walking around.
Other Comments
Pillows need to be changed.
Mary
Dec 28, 2022
Lake Almanor, CA, USA
Enjoyed Most
Staff was nice, room was large with a balcony. Very dark room, could use more lighting. Also fridge had sensors do we couldn’t use for our own items.
Mary
Feb 01, 2023
Kildeer, IL, USA
Enjoyed Most
Great hotel. Can't wait to go back!
Barbara
Jan 27, 2023
New York, NY, USA
Enjoyed Most
Lovely hotel very conveniently located. Staff was excellent! Bed and pillows were comfortable and we were able to walk all over the French Quarter very easily from here. A great bargain for what we paid through Travelzoo!
Ada
Dec 23, 2022
Lewisville, NC, USA
Enjoyed Most
Awesome hotel super friendly staff
Other Comments
Check out the CBD great eats
dan
Feb 09, 2023
MurphY, NC, USA
Enjoyed Most
Great stay. We had small plates from the Trenasse happy hour and soup (blue crab and gumbo) and split a lumpia small plate for dinner at Trenasse, and breakfast at Pete’s at the hotel and the Bear Cat Cafe CBD (be careful! There are 2) and they were delicious.
Other Comments
Don’t bother with Bourbon St. ; go to Frenchmen instead. Great music at the Spotted Cat!
Carol
Feb 10, 2023
Conway, SC, USA
Enjoyed Most
We had a great stay at this hotel. The room is spacious and clean. Great ambience and location. The staff are nice and accommodating too.
Regilyn
Jan 26, 2023
Franklin Park, IL, USA
Other Comments
The guys at the valet parking were excellent and very helpful. Represent hotel very well.
Rick
Nov 22, 2022
Wingham, ON, Canada
Enjoyed Most
it would have been all 5 stars but there is one male concierge who is condescending and doesn't know a lot about customer service. I spent over 50 years in customer service and trust me, he is not good for your brand. But all desk staff and bellhops were great. And also, the cleaning crew were very kind.
Yvonne
Dec 31, 2022
American Canyon, CA, USA
Enjoyed Most
Nice hotel in a great location.
Earl
Nov 20, 2022
Grand Island, NY, USA
Enjoyed Most
Pleasant
Heun
Jan 22, 2023
Herndon, VA, USA
Enjoyed Most
We parked our car in the garage upon arrival and didn't move it for the entire stay - New Orleans is a great city for walking. Even with the extra goings-on for Mardi Gras, the location of this hotel made it perfect for enjoying the city. We used the bar and restaurant as well as the fitness center and both were excellent.
Kimberly
Feb 14, 2023
Florence, AL, USA
Enjoyed Most
When we drove up by taxi, it was so nice we thought it must be a mistake. Absolutely wonderful value. Very pleased!
Glenda
Dec 23, 2022
KaufmanKaufman, TX, USA
Enjoyed Most
Great hotel. Great location. Nice room. Quiet even though it was in the center of town.
Jean
Feb 16, 2023
Birmingham, AL, USA
Enjoyed Most
Loved it. The trolley/street car is right across the street. It will take you to most of the main attractions-French Quarter, Bourbon St, Canal St, etc. breakfasts available a very short walk from hotel ( barely a block away) great location- quiet at night,
Patricia
Dec 09, 2022
Medway, MA, USA
Enjoyed Most
Very nice hotel in a perfect location! The rooms are wonderful!
Jeff
Dec 24, 2022
Tampa, FL, USA
Enjoyed Most
First day we were allowed to check our bags into the hotel before our room was ready and leave them there. That gave us time to explore the French Quarter without worrying about our bags.
Other Comments
The only think I wish we had was a refrigerator for my insulin and for leftovers, as well as a microwave to warm up some pastries I bought.
Marshall
Mar 03, 2023
Clackamas, OR, USA
Enjoyed Most
All went really smooth. Rooms were clean and they accommodate my early check in without any problem. Parking garage next to hotel is really convenient.
Karen
Jan 23, 2023
Houston, TX, USA
Enjoyed Most
Early check in. Helpful conceirge. Good cuisine
Philip
Feb 02, 2023
lowell, MA, USA
Enjoyed Most
Great and helpful staff; Travel Zoo rate unbelievable.
Other Comments
All around great experience both stays.
John
Dec 04, 2022
Ocean Springs, MS, USA
Other Comments
The room was outdated with a shower that was moldy and tile was very soft and felt dangerous. Pipes in the shower were very noisy and rattled the walls. The mini fridge in the room was full of there and amenities and no room for us to even put water in. The store at the hotel self-checkout didn't work so you had to wait in line even to pay just for a water at the front desk.
Timothy
Feb 01, 2023
Livonia, MI, USA
Enjoyed Most
Great location easy walking to French quarter and such a great helpful staff! I are in both restaurants on site (and many off site) and had great food/cocktails with exceptional service. Can’t wait for my next trip
Other Comments
Very clean, comfortable beds and great service
Sherry
Jan 26, 2023
Niceville, FL, USA
Enjoyed Most
no complaint about the hotel but need a few upgrades and maitenance. good experience in general
Antoine
Jan 27, 2023
Poinciana, FL, USA
Enjoyed Most
Very nice large rooms in a great location.
Aine
Mar 03, 2023
Bonita Springs, FL, USA
Enjoyed Most
The food in the restaurants was really good. The location is great.
Other Comments
The service was really bad. The rooms were not even a little close together (was not a deal breaker but would have been nice).
Samantha
Jun 27, 2022
Wynne, AR, USA
Enjoyed Most
We enjoyed a 5-day vacation in NOLA. WWII War Museum & the food were our highlites.
Other Comments
Only complaint is mattresses were worn. (It was hard to sit on the edge of the bed to get dressed.)
Mark
May 30, 2022
Southold, NY, USA
Other Comments
Staff could have smiled a little more !
Sulochana
Oct 13, 2022
Spanish Springs, NV, USA
Other Comments
Please email me Vissions@aol.com
Vernest
Jul 14, 2022
Newark, NJ, USA
Enjoyed Most
Excellent all around experience. From the Front Desk staff, concierge service, bar drinks. All were A-1 in my book!
Christopher
Sep 18, 2022
Olympia Fields, IL, USA
Enjoyed Most
The hotel was very nice and conveniently located near all sorts of food. Canal Street is only 2 blocks away. We walked everywhere. Staff was very friendly.
Shannon
Jun 05, 2022
Pahrump, NV, USA
Enjoyed Most
Great staff... really made the entire trip special!!
Brandye
Nov 15, 2022
Flagler Beach, FL, USA
Enjoyed Most
Excellent Excellent Excellent
Brandye
Nov 15, 2022
Flagler Beach, FL, USA
Enjoyed Most
We had a good experience with Intercontinental.
Elaine
Oct 23, 2022
Brooklyn, NY, USA
Other Comments
Fantastic location!
Michelle
Aug 14, 2022
Farmington Hills, MI, USA
Enjoyed Most
Thanks
Janice
Sep 17, 2022
Winfield, IN, USA
Enjoyed Most
4 couples who wanted to be near the French Quarter. Super easy check-in, and we were all able to get a late check-out (2-hours) by merely asking.
Other Comments
Very friendly staff.
Patricia
Oct 06, 2022
Melbourne, FL, USA
Enjoyed Most
Super place to stay; walkable to everything!
Other Comments
All good
Josetta
Nov 16, 2022
Brandon, FL, USA
Other Comments
Housekeeping. We had to ask 4 times before we got clean coffee mugs. We were never given clean glasses.
Carol S. and David
Oct 23, 2022
Rockaway, NJ, USA
Enjoyed Most
Staff was very helpful
Deborah
Oct 10, 2022
Southfield, MI, USA
Enjoyed Most
Good location, a few blocks to the French Quarter & WW II museum.
Other Comments
I can see why the price was so low for this room. The window was to another room's balcony and recessed so there was no light and no view. Housekeeping was spotty. But, you get what you pay for - it was cheap.
Michael
Sep 17, 2022
Street, MD, USA
Enjoyed Most
The stay was actually quite nice until the last night there was a bed bug found in one of the rooms we had booked. We were given a small credit on the bill. That was the only disappointing thing about our stay
Other Comments
Please make sure you check room 753 for bed bugs..
Retia
Jul 15, 2022
Lewisville, TX, USA
Enjoyed Most
The location was perfect, The atmosphere was wonderful, The price also very good due to travelzoo for this luxury hotel in the middle of down town New Orleans, close to all facilities, restaurants and transportations. We really enjoyed being there .
Lubna
Sep 19, 2022
Windsor, ON, Canada
Enjoyed Most
Great room just not great room service. Didn’t refresh toiletries or forgot bath mat.
Asked and received a late checkout but cleaning person barged in! No apology!
Barbara
Jun 28, 2022
Oak Lawn, IL, USA
Other Comments
Big room.
Douglas
Sep 24, 2022
Bellingham, WA, USA
Enjoyed Most
Loved the vibe in the paint
Bed sand sheets wonderful
And nice bathroom
And LUKE across the street was delicious
lynn
Sep 23, 2022
East BrunswickEast Brunswick, NJ, USA
Enjoyed Most
very nice
Other Comments
Even with 4 lamps the room was not well lit. Also 4 lights in bathroom dressing area were not enough or wrong kind
Donald
Aug 24, 2022
Petersburg, TN, USA
Enjoyed Most
It was more than I expected upon arrival. Safe and centrally located which made it easy to go to all attractions. Short distances to restaurants and Canal St. The French Quarter was about a 15 minute walk away. The rooms were clean and comfortable. I felt very safe here. Staff were knowledgeable, courteous and kind. Loved it!
panthaya
Nov 03, 2022
Lynchburg, VA, USA
Enjoyed Most
Great location and the staff was phenomenal. Would definitely recommend!
Jacqueline
Nov 14, 2022
Orlando, FL, USA
Other Comments
Would be nice to have a mini fridge and/or microwave to keep and reheat food. Mini bar with sensors making it unusable wasted food for us.
Donna
Nov 13, 2022
Redington Shores, FL, USA
Enjoyed Most
Lobby and restaurants were very nice. Friendly staff.
Other Comments
Housekeeping Service was disappointing. Upon our arrival, there were several items missing from the mini bar and frig that we were charged for, so I had to address it with front desk. They did remove the charges. Found empty box of cookies under bed. Mattress was very hard and all pillows were way too thick. Balcony was a waste cuz you’re looking into an office directly across. Breakfast buffet was very expensive ($71 for two people). Lobby and restaurants are very nice; staff was friendly. Upon checkout, found I was charged for two more items from mini bar.
Nancy
Nov 18, 2022
Ashburn, VA, USA
Enjoyed Most
Friendly staff, great walkable location to hot spots
Elizabeth
May 30, 2022
Milwaukee, WI, USA
Enjoyed Most
Great hotel, great location, great price
Other Comments
Reception staff exceptional getting tickets printed when digital not enough
Stephen
Jun 26, 2022
Burton-on-Trent, United Kingdom
Enjoyed Most
Perfect location. Staff friendly and helpful. Hotel stays have changed due to COVID, so don’t expect daily maid service. Just they ke it clear there is no daily service. Staff very friendly and helpful. Bar/valet/ desk/bellmen all super nice. This was a great buy on Travelzoo!
Holly
May 31, 2022
Boerne, TX, USA
Enjoyed Most
Had a good time. Close to event.
eric
Nov 02, 2022
Galveston, TX, USA
Enjoyed Most
Parking next door was very convenient. Hotel was within easy walking distance to the French Quarter and the WWII Museum.
Charles
Aug 29, 2022
Kaufman, TX, USA
Enjoyed Most
Nlice room. Good location. Lobby was noisy due to large convention. Breakfast was overpriced.
Bob
Oct 30, 2022
PROVDENCE FRG, VA, USA
Enjoyed Most
Beautiful, Staff nice and helpful
Other Comments
Bathroom tub clogged
Estella
Jun 16, 2022
Central Islip, NY, USA
Other Comments
Shower temperature adjustment was dangerous, a tiny movement of handle went from cool to super hot. Basin faucets just didn’t work right. They need plumbers.
Lonn
Aug 20, 2022
Palos Park, IL, USA
Enjoyed Most
First time in New Orleans, and the Hotel was in the perfect location, Central Business District. It was an excellent trip.
Other Comments
The Hotel was only a couple of short blocks to the French Quarter and other areas of interest. The only transportation I used was the Streetcars, otherwise I walked everywhere from the Hotel. It was a very busy hotel with conventions every day. The rooms were not soundproof, so it was noisy at times, depending on your neighbors. Still, with the Travelzoo deal, it made it very attractive. One more thing, I arrived at 6:30 in the morning and the Hotel let me check in early for a nominal fee, so I was very happy.
MAGDA
Jun 20, 2022
Vallejo, CA, USA
Enjoyed Most
I enjoyed a very good trip and like the location very much
timothy
Oct 05, 2022
Los Angeles, CA, USA
Enjoyed Most
This hotel was great! Ease of checking in even though they were truly booked up. Their restaurant, Trenasse, had the best happy hour and the food was amazing!!
Other Comments
We will be staying here again and again.
Yvonne
Jun 28, 2022
Odenville, AL, USA
Enjoyed Most
Staff was welcoming and competent. Hotel lobby is beautiful. Restaurant was good, as was the breakfast. However, breakfast was very expensive considering it was essentially a buffet with an option to get a fresh omelet. There were no prices, so I should have asked. The breakfast was around $75 with the tip included.
Judy
Nov 05, 2022
Chester County, PA, USA
Enjoyed Most
Front desk personnel made effort to accommodate our request to change floors.
Check out staff explained the bill in detail
Other Comments
Unusual security personnel for guests on 7th floor.
Hall carpets in need of cleaning
Furnishings showing age
Concierge more of a sales person than information
William
Jun 05, 2022
Lenoir City, TN, USA
Enjoyed Most
i really enjoyed the hotel and its staff at this location.
yvette
Jun 22, 2022
Los Angeles, CA, USA
Enjoyed Most
I really enjoyed the hotel and its cleanliness.
yvette
Jun 22, 2022
Los Angeles, CA, USA
Enjoyed Most
Great location to explore the city. Very elegant hotel, and the restaurant was good.
Cynthia
Nov 11, 2022
Turlock, CA, USA
Enjoyed Most
Beautiful rooms! Clean hotel and great staff
Stephanie
Oct 13, 2022
Ottawa, ON, Canada
Enjoyed Most
Hotel staff very accommodating and friendly
Other Comments
Did not receive daily housekeeping services.
Susan
Sep 24, 2022
NO FORT MYERS, FL, USA
Enjoyed Most
The bellmen and valet were nice.
Other Comments
This hotel rooms were DIRTY ! And when you called the front desk no one answered. I had to go downstairs and ask for towels only to be told she didn’t have any. She had to call for them, they Never came!
Tredia
Aug 22, 2022
Forest ParkForest park, IL, USA
Enjoyed Most
Great location and the staff were fantastic. Our only issue was our bathtub didn't drain and after reporting it twice it still didn't get fixed
Elena
Oct 23, 2022
Austin, TX, USA
Enjoyed Most
Nice hotel, nice staff.
Other Comments
Convenient and upscale restaurant on premises, Trenasse with bar seating available.
Mike
Nov 09, 2022
Kenner, LA, USA
Other Comments
The parking was a an issue. You park next door if not valeting for self park. The didn’t tell me to check in first and get a validation to park cheaper. Instead of $25/day it was $50 without the hotel validation. Would like to have known that beforehand
joanne
Sep 27, 2022
Edgewood, KY, USA
Enjoyed Most
Great location. Beautiful and spacious room. The staff was beyond accomodating.
RICHARD
Sep 26, 2022
Wayne, NJ, USA
Enjoyed Most
Everything was beautiful. Clean and comfortable. Very nice staff. Very big king bed room. Very enjoyable stay.
Kermilia
Aug 18, 2022
Bessemer, AL, USA
Enjoyed Most
We had an awesome time from beginning to end. The hotel was beautiful and in a perfect location. We look forward to future trips with TravelZoo!
Other Comments
We really enjoyed the location of the hotel. The rooms were large and beautiful and there was a spacious lobby and great restaurants on premises. Staff was friendly and helpful!
Tricia
Jun 27, 2022
Holtsville, NY, USA
Enjoyed Most
great stay. comfortable room and bed
Theodore
Aug 18, 2022
Spanish Fort, AL, USA
Other Comments
I have stayed at the Intercontinental for years. The people who work there are very pleasant and accommodating.
Joseph
Oct 20, 2022
Shreveport, LA, USA
Other Comments
Noisy if you get a room facing the street and streetcars go by all hours. Drapes do not close properly and sun comes in many places.
Tatiana
Sep 07, 2022
North York, ON, Canada
Enjoyed Most
Great
Tracy
Nov 11, 2022
Jacksonville, FL, USA
Enjoyed Most
Had already planned to come to NOLA for two nights when the Travelzoo offer popped up. So easy to book, and our experience was great. Staff could not have been nicer, hotel and rooms were lovely.
Virginia
Jun 04, 2022
Saint James, NY, USA
Enjoyed Most
We had an amazing experience! It was a great location, nice staff and there was so much to do. If another deal like this comes around we’d go again for sure!
Christina
Jun 27, 2022
Holtsville, NY, USA
Enjoyed Most
We had a wonderful time at a great hotel in a great location
james
Jun 07, 2022
Livermore, CA, USA
Enjoyed Most
Location
Other Comments
Very old and tired hotel in need of refurbishment.
David
Nov 18, 2022
Horsham, United Kingdom
Enjoyed Most
Staff was friendly and helpful.
Other Comments
The cleanliness of the hotel lobby. Carpets were dirty and stained, the room AC was not cooling properly.
Cindy
Oct 18, 2022
Madeira Beach, FL, USA
Enjoyed Most
everyone was friendly and helpful.
Sandra
Sep 12, 2022
WARRENSVL HTS, OH, USA
Enjoyed Most
Had an overall great experience at Intercontinental New Orleans. The room was clean, quiet and check-in was a smooth process. I'm disappointed in the balcony... it wasn't very appealing and also looked onto another building as opposed to advertised as "overlooking the French quarter". The pool was refreshing but underwhelming compared to the photos. Trenasse, the restaurant downstairs was excellent! I also appreciate that we could keep our bags with them for a while before we had our evening flight.
Zoe
Sep 20, 2022
Windsor, ON, Canada
Enjoyed Most
Check in process was easy, self parking next door, relatively inexpensive compared to other locations. Hotel room was a bit old fashion, but clean. We were let down by no mini fridge provided inside the room.
Other Comments
Good location, great place to just get a sleep.
Hei-lun
Aug 31, 2022
New York, NY, USA
Enjoyed Most
Beautiful room. Beautiful service. AMAZING location. Could not have asked for better access to the Street Car (trolley lines). In the middle of all the hustle and bustle without the noise and crowds.
Other Comments
Water fountain needs to be fixed in the lobby. Bathroom (bathrub) could use an update.
Royce
Aug 30, 2022
Houston, TX, USA
Enjoyed Most
fantastic
Steve
Apr 20, 2022
Chapel Hill, NC, USA
Enjoyed Most
Fabulous staff. Great location. Beautiful room. Perfect!!
Anna
Mar 08, 2022
Brea, CA, USA
Enjoyed Most
Perfect location from which to walk to explore the city.
Other Comments
Lovely hotel with a very helpful, friendly and efficient staff.
Dennis
May 29, 2022
Evergreen, CO, USA
Enjoyed Most
Staff was very pleasant at check in. There is no cleaning service for the room so things can get piled up. You have to get clean towels yourself. Can’t use mini fridge because it is completely full of overpriced items. Overall, the room was clean and the location is fantastic. I would stay again even with the few hassles mentioned previously. The restaurant next door, Tsunami, was excellent as well. We did not eat at the hotel but did hear others say it was wonderful.
victoria
Apr 09, 2022
Greenville, KY, USA
Enjoyed Most
I had a good experience staying at the hotel. Staff was all nice and you get waited on fast at Pete's restaurant although I felt things were very overpriced there.
Other Comments
The rooms were very clean and I loved the minibar in the room. I felt safe and comfortable while staying at the Intercontinental. It is not very far to get to the French Quarter.
Jacqueline
Apr 22, 2022
Dellwood, MN, USA
Enjoyed Most
I have stayed at this upscale hotel in the past and was happy to see the TRAVELZOO "deal" for rooms on various dates in Spring 2022 as I did need to travel to NOLA and really like the location of this hotel. The hotel staff was welcoming and helpful, the room was comfortable and quiet and convenient, just what I needed as I was on a very late flight into the city. Thank you TRAVELZOO for finding these deals.
Patrick
May 05, 2022
Raleigh, NC, USA
Enjoyed Most
Thank you, thank you, Travelzoo! I just returned from a 5-day vacation stay with friends in New Orleans. I went on-line to book a room about 2 months ago, and was surprised to see the prices for hotels near the French Quarter. I booked the best one I could find which was about a mile away. And then 2 weeks later - in my regular automatic e-mail update from TravelZoo - I saw an amazing deal at the Intercontinental, which is so much closer to everything I wanted to see. I quickly booked it and cancelled my previous reservation, and it made such a difference for my trip. The location was great, the rooms were better than I expected, and the staff was very friendly and accommodating even though the hotel was buzzing with a few difference conference groups. I would definitely go back, especially at that amazing price!
Thomas
Apr 10, 2022
New York, NY, USA
Enjoyed Most
Everything was great except there was no servicing of the rooms at all.
Other Comments
Personnel were very cooperative even canceling the first night with less than 24 hour notice when our flight was canceled. We appreciated their flexibility.
Cynthia
May 11, 2022
Hartford, CT, USA
Other Comments
No daily cleaning
yan
Apr 28, 2022
Chicago, IL, USA
Enjoyed Most
The location was good and the rims were spacious.
Other Comments
When we arrived late at night, we were not told that we had to provide the hotel with our license plate in order to park in the garage. Instead, we were expected to know this and awoke to a boot being placed on our car. We traveled with other families and each family awoke to the same surprise! I would have expected the hotel to ask its guests if they had parked in the garage upon checkin. Most other hotels would do this. Instead you were expected to read a small sign in the dark when entering the garage late at night. Also, there was no housekeeping, the rooms were dark, and the staff was not friendly. The sheets felt like plastic.
Maria-Liza
May 10, 2022
Houston, TX, USA
Other Comments
The balcony rooms were dark, no sunlight coming into my room just noise from the street. The reception desk was always too busy (often only 1 agent) at a time where there were multiple conferences/groups at the hotel. The lobby was packed and loud and not enough space to sit.
aasim
May 16, 2022
Brookfield, WI, USA
Enjoyed Most
Staff was fantastic. We needed a couple of extra hours parking before our flight and they did a courtesy extension in their garage. Did the self-parking garage vs. valet and it was easy and very convenient.
Jan
Apr 02, 2022
Bellevue, WA, USA
Enjoyed Most
Beautiful hotel extremely conveniently located.
Other Comments
Not very thrilled with the restaurant
James
May 07, 2022
Arvada, CO, USA
Enjoyed Most
Enjoyed the view from our room, the cleanliness and great customer service. Would have been really convenient to have a microwave and refrigerator.
edward
May 22, 2022
Plainfield, NJ, USA
Enjoyed Most
No room cleaning during our stay due to Covid.
Paul
Apr 10, 2022
Stuart, FL, USA
Enjoyed Most
28TH WEDDING ANNIVERSARY. STAY WAS VERY ENJOYABLE. A GREAT TRIP AND FANTASTIC EXPERIENCE. THANKS FOR MAKING THE TRIP POSSIBLE BY PROVIDING ACCESS TO A GREAT HOTEL.WE WERE PROVIDED
Other Comments
WE WERE PROVIDED WITH A FULL SUITE.
louis
Apr 19, 2022
Pensacola, FL, USA
Enjoyed Most
Great staff - special shout out to Vivian, Derek, & Oswald. Lovely room, good food, good drinks, good location. Do the airboat swamp tour!
Robyn
May 20, 2022
Santa Fe, NM, USA
Other Comments
Cleanliness of hotel
Caroline
May 14, 2022
Naperville, IL, USA
Enjoyed Most
Location was great for my meeting.
Other Comments
No housekeeping. NO towel replacement and toiletries replacement until I asked multiple times. Rather grungy and dark.
Ruth
May 27, 2022
New York, NY, USA
Enjoyed Most
Hotel staff was very friendly and accomodating. Location is great - convenient and within walking distance to many places. The deal purchased through Travelzoo was great. If not for the deal, we wouldn't have stayed at this hotel.
Joyce
Apr 02, 2022
Edmonds, WA, USA
Enjoyed Most
The location is good, decor is nice.
Other Comments
Poor staff attitude with only a couple of exceptions. Received only one housekeeping despite several requests. It is not a full service hotel.
Eric
Apr 19, 2022
Oakland, CA, USA
Enjoyed Most
Getting booking confirmation took weeks—up to less than a week before arrival. Unnecessary and made planning unacceptably difficult.
Other Comments
Staffing is limited but friendly, though not proactive.
Eric
Apr 16, 2022
Oakland, CA, USA
Enjoyed Most
Excellent hotel. Nice and quiet.
John
May 19, 2022
Shorewood, IL, USA
Other Comments
Our room was average, had scraped and dented walls, minor stains on carpet, odd sink and a view of a wall and another rooms balcony space. The location was fine but further than I thought it would be from main attractions, so we saved money on the hotel, but spent more in uber getting to and from things.
Laura
May 19, 2022
Lake Saint Louis, MO, USA
Enjoyed Most
Rooms spacious, comfortable. Would have liked to have refrigeration available for snacks/leftovers from vendors at Quarter Fest. Would have taken some home to enjoy.
Jane
Apr 26, 2022
Incline Villagei, NV, USA
Enjoyed Most
Friendly and attentive service from check in to check out!
Dawn
Apr 01, 2022
MuskegoMuskego, WI, USA
Enjoyed Most
Helpful staff. Clean and beautifully appointed rooms. Great location for everything in the city.
Judyth
May 12, 2022
Raleigh, NC, USA
Enjoyed Most
Could walk almost everywhere and take the streetcar. Room large and nice view. Breakfast buffet in hotel not good and priced at $59 for 2 people! Few choices and scrambled eggs cold and tasteless. Dinner restaurant was very good. Hotel excellent value for the area!
carole
Mar 22, 2022
Palos Verdes Peninsula, CA, USA
Enjoyed Most
Great location and price. Room was clean and pretty soundproof. Bed was comfy.
Alex
Mar 14, 2022
Twinsburg, OH, USA
Enjoyed Most
Thanks to Travelzoo the hotel was a great value. Clean rooms, nice pool area, good location.
Other Comments
Quiet rooms, in a fairly good location for walking to the French Quarter or Superdome.
Maureen
Apr 24, 2022
Federal Way, WA, USA
Enjoyed Most
Great, primo location BT French quarter and WWII museum. $95 rate was unbeatable for 4* hotel. Hotel had been updated recently.
Dane
Mar 18, 2022
Cypress, TX, USA
Enjoyed Most
This was my second time staying at the Intercontinental hotel in New Orleans. This was my first time booking with Travel Zoo, even though I signed up years ago with them. The whole process was smooth,, I thought I would need to go through many emails to find my reservation, they put my license info in and right away they found me with no hassles. My room was much nicer then my first stay, the staff is extremely courteous and helpful with questions also getting taxis. The location is a short walk to many main attractions and food options. Previously when I had looked for my dates prices were high then the email came in from Travel Zoo. So happy with the whole experience, I look forward to many more occasions to book with your site and as always the Intercontinental group
Other Comments
Love this property, the staff, rooms, overall a great atmosphere for creating lasting memories
Nicole M
May 18, 2022
ScotchtownMiddletown, NY, USA
Other Comments
The room was very comfortable. The staff was very friendly. Easy to get in and out of parking lot. We had such a memorable trip.
Cheryl
Mar 21, 2022
Beeville, TX, USA
Enjoyed Most
Hotel is conveniently located on St Charles Ave, just a few blocks from Canal Street. Easy walking distance to many great restaurants. Room was quiet and well maintained. Our balcony looked into an office building and was quite dark. Only real negative was the pool...paint was peeling from the pool surface with many flecks floating in the water. Water was cloudy so I chose not to go in. Restaurant food on the ground floor (Trenasse) was very good and would recommend.
Nancy
May 22, 2022
Charlotte, NC, USA
Enjoyed Most
Perfect location, five minute walk to the French Quarter, you definitely don’t want to be any closer lol. Beautiful hotel. Great restaurant in the hotel. Really good value for your money.
Danielle
Apr 16, 2022
Brandon, MB, Canada
Enjoyed Most
Pleasant stay . Location great . Met our needs. Good room size . View of business district . Cleaning housekeeping services are not being offered currently . The front desk was helpful in meeting needs . Courteous staff .
Anasua
May 27, 2022
HUNTINGTON STATION, NY, USA
Enjoyed Most
Great place to stay for a few nights. Convenient location and pleasant, very helpful staff.
Other Comments
Change to a different bar of soap...it was hard and not very lather-y. Body lotion was great, tho.
We never had any maid service...weren't informed and didn't know we had to request hospitality service.
Cathy
Apr 25, 2022
Chicago, IL, USA
Enjoyed Most
Perfect location for Uber rides to Jazz Festival as well as taking the Trolley down to the Garden District.
Other Comments
Restaurant and Bar were very small and restaurant was reservations only.
Lynnette
May 23, 2022
Gilbert, AZ, USA
Enjoyed Most
The check-in staff were very kind, friendly, and helpful. The fitness room is open for 24 hours that is great! The cleaning was done by request due to Covid-19, but they did take care of our needs after the phone call. Overall, it was a very good experience of staying there. The only down side was for some reason, the wind blew hard on on us which was like we were in a wind tunnel when we were right outside the hotel. It caused my allergic reactions later; but thankfully I was wearing a mask so it was not too severe to bear.
Rayling
Apr 20, 2022
Santa Clarita, CA, USA
Enjoyed Most
1. The location was great.
2. The concierge was friendly and helpful, and answered all my questions.
Other Comments
1. The hotel had me booked in the wrong kind of room, not the kind I had requested and agreed to pay more for. If I had not had a copy of my confirmation from Travelzoo, they would not have honored my booking unless I chose to pay for an upgrade. This was not the friendliest check-in experience.
2. The balcony was disappointing, not at all what I expected, especially in New Orleans, which is known for its balconies. Instead this balcony had a view of an all-concrete "courtyard" and a concrete jungle.
3. The room itself was OK, but the lack of a door for the bathroom sink was unusual. I understand that this allows one person to use the sink while the other person is using the bathroom/shower. However, if one person is sleeping, he/she will get woken up if the other person is using the sink.
Bruno
Apr 12, 2022
Rochester, NY, USA
Other Comments
Location is convenient for walking or hopping on the Green Trolley line. The price from travelzoo made it a great option evenover airbnb and vrbo as anything inthe same pricerange wasuch further from what we wanted. The hotel staff were all friendly and helpful.
Thomas
Apr 23, 2022
Greencastle, IN, USA
Enjoyed Most
Easy to book and the check-in process was very smooth. This was the first time we've booked a hotel through TravelZoo. The staff was so nice and friendly, the rooms were small but worked out great. The location was fantastic and we were able to walk to all of our favorite places.
Ashley
Apr 04, 2022
Shakopee, MN, USA
Other Comments
Got a call 3 days before my scheduled reservation date canceling my reservations due to overbooking. I was in New Orleans already and had to go to the 3-star Doubletree. Very disappointed.
Julia
May 12, 2022
Cary, NC, USA
Enjoyed Most
The location is great, and the staff were all helpful and nice. The room was large and clean.
Christina
Mar 03, 2022
Natick, MA, USA
Enjoyed Most
Some repairs and cleaning need to be done in the room. Toilet paper holder falls off the wall. Mold growing around bath fixtures. Bed mattresses are very worn around the perimeter.
Other Comments
Arrived at 1:00 pm. We knew check in was 3:00 pm but asked if we could check in early. Yes, we could and the room was ready but there would be a $25.00;charge for early check in. Makes no sense because desk clerk stated the room was ready. Desk staff not helpful or friendly.
Vicki
May 06, 2022
Victoria, TX, USA
Enjoyed Most
We waited 3 1/2 hours past the check in time, as the rooms were not cleaned yet!!
Lawrence
Apr 09, 2022
Alexandria, VA, USA
Enjoyed Most
Excellent location, lovely lobby, mostly helpful staff. The room was well-appointed and spacious with higher-end toiletries. We had a wonderful time!
Other Comments
The TravelZoo special was a phenomenal value!
Paula
Mar 20, 2022
Folsom, CA, USA
Enjoyed Most
great
Lalmanie
Mar 10, 2022
Zephyrhills, FL, USA
Enjoyed Most
Great location, right on the street car line. Friendly staff. Comfortable and clean room.
Teresa
Mar 11, 2022
St. Petersburg, FL, USA
Enjoyed Most
Excellent place to stay with great gluten free food options right next door at Mothers! A definite must stay at!
Agatha
Mar 26, 2022
Gretna, MB, Canada
Enjoyed Most
I liked the location of the hotel.
Heesun
Mar 15, 2022
Lake Forest, IL, USA
Enjoyed Most
The room was a typical one. For the deal through Travelzoo, it was just fine.
Judith
Apr 01, 2022
New York, NY, USA
Other Comments
Dirty outdated room, complete with used q-tips on the floor. Keurig broken.
Christina
Mar 20, 2022
Macomb, MI, USA
Enjoyed Most
Other than bad weather had a great time. Highly recommend the City Tour. Learned so much about the city and history.
Other Comments
The only downside is the lounge is very small and unless you had a reservation you could not get in.
Betty
Apr 14, 2022
DeFuniak SpringsDeFuniak Springs, FL, USA
Enjoyed Most
Our room had a balcony. That was very nice.
Other Comments
Very poor service. I asked for room to be made up and was told only after 5 days. Asked for towels and they were dumped on the bed. They left all the dirty ones. The dirty paper coffee cups were not replaced. Would be ok if you were only there one night, but would not recommend for more than one night. They have a breakfast available to purchase. The buffet was $26 per person.
Daniel
Apr 13, 2022
Camdenton, MO, USA
Enjoyed Most
Great location 10 minutes walk from Bourbon Street
Paul
May 07, 2022
Bryan, TX, USA
Enjoyed Most
Great location
Nancy
Apr 13, 2022
New Hope, PA, USA
Enjoyed Most
This hotel was exceptional! The staff - wonderful! The location- perfect! They have two restaurants - just right!!
Other Comments
Highly recommended!!
Robin
Apr 22, 2022
Wallingford, CT, USA
Enjoyed Most
This hotel was very nice and the location was perfect for visiting the French Quarter and the WWII Museum, both within easy walking distance. Staff was extremely helpful from the front desk personnel to the concierge.
Other Comments
My only complaint is that the room did not have a refrigerator. The room was well appointed, bed was comfortable and the bathroom had a lovely shower.
James
May 22, 2022
MARTINEZ, CA, USA
Enjoyed Most
The staff was very accommodating, however when we checked in they were overbooked and we were sent to another hotel. They did pick up the cab and room fee for the night but it was not as nice a hotel. We went back and stayed at the Intercontinental for the next two nights. We did not have any maid service but when we asked for something they tried to get us what we needed.
MARY
May 14, 2022
Livermore, CO, USA
Enjoyed Most
A quick weekend trip to explore the city.
Leann
Mar 14, 2022
BarabooBaraboo, WI, USA
Enjoyed Most
From the moment they greeted you it was a pleasant experience. Great decor, quiet and comfortable rooms.
James
Mar 11, 2022
Lafayette, LA, USA
Enjoyed Most
Wonderful!
Abid
May 19, 2022
Old Bethpage, NY, USA
Other Comments
Beautiful hotel. Very convenient bar and restaurant on site. Staff exceptional.
KATE
Apr 02, 2022
Hollywood, FL, USA
Enjoyed Most
The first morning, we woke to someone trying to get into the room--apparently they gave it away. The staff were great in fixing the issue and making sure it didn't happen again. Very apologetic.
That was our ONLY issue with the hotel. Everything else was amazing. The staff were professional and very responsive.
It is about 1/2 a mile from Bourbon Street and a little less to the trollies.
Kelli
Apr 10, 2022
Fort Worth, TX, USA
Enjoyed Most
Wonderful hotel!
Christina
Apr 22, 2022
washington, PA, USA
Enjoyed Most
Very nice short trip to New Orleans. Intercontinental is excellent value for your money with extremely helpful and polite staff.
Jason
Apr 27, 2022
Dumfries, VA, USA
Enjoyed Most
The room was quiet, dark and cold - all of which were perfect sleeping conditions! Also it was clean and provided the needed amenties.
Ashley
May 10, 2022
Houston, TX, USA
Enjoyed Most
Great location and property! Not recommend their restaurant and bar
Other Comments
Darling small coffee shops and many attractions close by! Pool only open until 7 PM and no hot tub
Beverly
Apr 23, 2022
Depoe Bay, OR, USA
Enjoyed Most
I was a little apprehensive about staying here after I read a couple of negative reviews and saw a YouTube video stating that the staff was unfriendly and unhelpful. This was the farthest thing from the truth in my experience. Everyone with whom we dealt was extremely courteous and ready to assist. The room was in great shape, clean, and quiet. Check-in and check-out were a breeze. Some people didn't like the lack of daily maid service, but I wasn't bothered by it at all. In fact, I usually dread the knock on the door from the housekeeping wanting to come in and clean. We re-used out towels, made our own bed, and had plenty of trash cans in the room for our three-night stay. The location was very close to the French Quarter and a comfortable walking distance to Bourbon Street. Also, there are many eateries nearby without walking far. For the price provided by TravelZoo, this place couldn't be beat.
Randy
Apr 25, 2022
Belle IsleOrlando, FL, USA
Enjoyed Most
Hotel rooms, location were excellent.
Staff only mediocre. They completely messed up our room bookings after confirming with them almost 4 times that everything should be fine.
Since we were traveling with multiple families and the rooms were good plus location were good, I just chose to ignore the mess made by hotel staff in booking the rooms.
Sriram
Mar 21, 2022
Frisco, TX, USA
Enjoyed Most
Overall very positive, I knew there would be no regular housekeeping but having to request clean towels for a 4-day stay seems like poor service. At a minimum fresh towels and emptying trash should be provided without requesting them.
Other Comments
I strongly suggest adding a mini fridge to the rooms so guests can chill water and snacks for a day of sightseeing.
Paul
May 23, 2022
Virginia Beach, VA, USA
Enjoyed Most
Staff very helpful.
Other Comments
Would like for Pete's to have been open as indicated on web - not just for breakfast.
Jack
Mar 31, 2022
Canton, GA, USA
Enjoyed Most
We enjoyed everything about the hotel, except the pool. We would not stay there without the Travelzoo discount, however. The restaurants in the hotel were fantastic.
Marvin
May 03, 2022
Marquette, MI, USA
Enjoyed Most
Front desk was polite cheerful and helpful.
Lobby was classic and check in was simple.
Paula
Mar 26, 2022
Fort SmithSmith, AR, USA