Central Business District

InterContinental New Orleans

Travelzoo Staff

Why We Love It

  • Great location near Lafayette Square in the Central Business District
  • Has an outdoor rooftop pool with bar and restaurant service on the 15th floor
  • Also walkable to the outlet shops at the Riverwalk Marketplace and the Harrah's Casino

"Contemporary luxury in a prime location" -- Gayot
92%
Enjoyed This
(155 Member Ratings)
"The happy hour everyday."
Lynda
Nov 18, 2018
Glen Ellyn, IL, USA

Map & Directions

The InterContinental New Orleans is approximately 30 minutes from Louis Armstrong New Orleans International Airport.

Rooms & Rates

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Overview

Location is king at the InterContinental New Orleans. Travelers and business types prefer this hotel for its Central Business District address that's still a short walk to the French Quarter. It earns top ratings from all guests, having recently been named to the list of Best Hotels in New Orleans by readers of Conde Nast Traveler.

Rooms are spacious and feature 42-inch flat-panel TVs, Keurig coffee makers, rainfall showerheads and complimentary Wi-Fi throughout; guests can also arrange for turndown service in the evenings. The hotel also has an outdoor rooftop pool on the 15th floor (one of the best in the city according to Oyster.com) as well as a fitness center; guests can also arrange for private car service or even babysitting. 

The hotel's main restaurant, Trenasse, features Gulf Coast cuisine with plenty of fresh seafood and steaks; the Times-Picayune says the restaurant "dishes up comfort with confidence." The St. Charles streetcar runs right in front of the hotel. The French Quarter's jazz clubs, restaurants and bars are a couple of blocks west; you can walk over to Bourbon Street in less than 10 minutes. 

From the press:
  • "Luxurious but not extravagant" -- Zagat
  • One of the Best Luxury Hotels in New Orleans -- Oyster.com

Amenities

General

  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Gym / fitness center
  • Outdoor pool
  • Restaurant
  • Pet-friendly
  • Extra beds (fees apply)
  • 100% smoke-free

Services

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Concierge service
  • Laundry / dry cleaning
  • Business center
  • ATM

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Mini bar
  • Outdoor space for some rooms
  • Safe
  • Sitting area
  • Flatscreen TV

Internet

  • Complimentary Wi-Fi in guest rooms
  • Complimentary Wi-Fi in public areas

Bathroom

  • Bathrobes and slippers
  • Hair-dryer
  • Luxury toiletries
  • Bathtub or shower

Parking

  • Off-street parking (fees apply)
  • Public car park (fees apply)
  • Valet service (fees apply)

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible pool area
  • Accessible restaurant
  • ADA compliant rooms
  • Roll-in shower
  • Wheelchair accessible

Policies

Check-in: Standard Time is 4pm.

Minimum age required to check-in: 21.

Checkout: Standard Time is 12pm.

Children and additional guests: Children 17 and under stay free of charge when using existing bedding.
Crib/Pack 'n Play available upon request: free of charge.

Extra beds are available in Superior Rooms only for one adult, on request: $40 (subject to tax) per night. Charges will be added to your bill at the hotel.

Extra person charge is $30 (subject to tax), per person, per night.

Pets: Pets are allowed on request, and will be charged a $150 (subject to tax) non-refundable cleaning fee. Charges will be added to your bill at the hotel.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: The hotel offers Valet Parking for $45.00 (subject to tax), per day for standard size vehicles and $52.00 (subject to tax) per day for oversize vehicles. Charges will be applied to your bill at the hotel. This rate is subject to change without notice and at the discretion of the property.

Public Parking (next door and within walking distance) is available from $23 - $55 (subject to tax) daily. These lots are not part of the hotel.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

92%
Enjoyed This
(155 Member Ratings)
Ratings & reviews reflect verified member feedback for InterContinental New Orleans over the past 15 months.
4.5 Ambiance
4.7 Location
4.5 Rooms
4.6 Quality of Service
4.5 Value for the Money
Show Reviews
Enjoyed Most
The happy hour everyday.
Lynda Nov 18, 2018 Glen Ellyn, IL, USA
Enjoyed Most
Great location, rarely had to wait more than a minute or two on the elevator.
Other Comments
I was in a rush to check out and get to the train station, and I left my white sweater on the white bedspread. I checked out at 5:55 am, and during the cab ride I realized what I had done. I called at 6:15, spoke with security and told them I'd called back the next day to make arrangements to have my sweater sent to me. When I called back they told me that the sweater wasn't in the room. I realize this was my fault, but I am very disappointed that the sweater "disappeared" from my room. Wouldn't stay here again, simply from a matter of trust.
Paul Nov 17, 2018 Greenville, SC, USA
Enjoyed Most
Great location!
Shamira Nov 14, 2018 Encinitas, CA, USA
Enjoyed Most
Location was fantastic!
Kristie Nov 11, 2018 Lafayette, LA, USA
Enjoyed Most
The staff is amazing! Always friendly, always willing to help. Just an awesome place to stay.
Jan Nov 02, 2018 Atoka, OK, USA
Enjoyed Most
Great location and great price with travelzoo
Paul Oct 30, 2018 Midland Park, NJ, USA
Enjoyed Most
Location was great. Walked everywhere.
Penelope Oct 27, 2018 Dunedin, FL, USA
Enjoyed Most
Great location! Walking distance to everything including transit but away from all the noise.
Other Comments
Shower head dripped but closed the bathroom door and couldn't hear it.
Graciela Oct 15, 2018 Gilroyi, CA, USA
Enjoyed Most
Nice location and room
Wendy Oct 13, 2018 Tallahassee, FL, USA
Other Comments
This hotel provided poor experience on top of poor experience. Upon check-in they had the wrong arrival/departure dates (despite the email confirmation I received with the correct dates). Instead of being apologetic about the system glitch, the man at check in was very rude and continued to blame TravelZoo for the mistake then told me to call and figure out the issue while waving me to the side. Eventually (1 hour later) I was able to get TravelZoo and Intercontinental to agree on dates and allow check-in. After getting to the room, there were several things missing (only 1 drinking glass despite placeholder for 2 glasses, Keurig but no coffee pods, no room service menu). After calling guest services to get these items, it took over an hour to receive. Later we needed limes for cocktails, that also took more than an hour so we decided to go down to the bar to get them ourselves. The next day our room wasn't cleaned when we returned to the hotel at 4pm, when notifying the front desk they said they weren't properly staffed at that time and we would need to wait until the next day for cleaning. While getting ready to go out we decided to order room service (and glasses because they were never replaced), it took 45 minutes to get a cheese board and chips/salsa and our glasses never arrived. Overall, not much went right in regards to the hotel or it's staff. Luckily it was walking distance to most attractions and we didn't let it ruin the rest of our trip.
Caitlyn Oct 08, 2018 Dallas, TX, USA

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