AAA 4-Diamond hotel located near Lafayette Square in the Central Business District -- that's just three blocks from the French Quarter
There's a heated outdoor rooftop pool complete with bar and restaurant service on the 15th floor
Walkable to the Riverwalk -- where you'll find world-famous beignets at Café du Monde -- Harrah's Casino and the Carondelet streetcar (for day trips to the Garden District)
Although it's only five minutes walking to Bourbon Street, the InterContinental Hotel feels distinctly more refined and less raucous than its proximity to the quarter would suggest: Marble flooring, ornate chandeliers and high leather-backed chairs greet guests as they walk into the lobby. There are also loads of reminders that you're still in the Big Easy -- for instance, jazz statuettes scattered around the commons areas and reproductions of George Rodrigue's "Blue Dog" mounted on the walls.
The upscale vibe continues in the guest rooms, too, thanks to hardwood furnishings plus marble vanities and rainfall shower heads in the bathrooms. They also come with free Wi-Fi, Keurig coffeemakers and flat-screen TVs, as well as optional turndown service. Parents with small children can even arrange for a babysitter through the concierge (for an added fee).
The hotel's flagship restaurant, Trenasse, specializes in Cajun-Creole cuisine with a wide selection of wine and oysters, on top of a host of true Louisiana classics like crawfish pie, escargot and frog legs. For more casual fare, there's the on-site English pub-style bistro, Pete's, where guests can find NOLA comfort foods like gumbo or shrimp and grits. For breakfast, we recommend the Creole Benedict with locally sourced Andouille sausage.
Amenities
General
Infant cots / cribs
Bar
Newspaper / magazines
Gym / fitness center
Outdoor pool
Restaurant
Pet-friendly
Extra beds (fees apply)
100% smoke-free
Services
24-hour front desk
24-hour room service
24-hour security
Concierge service
Laundry / dry cleaning
Business center
ATM
Room amenities
Air-conditioning
Central heating
Coffee / tea-making facilities
Iron and ironing board
Mini bar
Outdoor space for some rooms
Safe
Sitting area
Flatscreen TV
Internet
Complimentary Wi-Fi in guest rooms
Complimentary Wi-Fi in public areas
Bathroom
Bathrobes and slippers
Hair-dryer
Luxury toiletries
Bathtub or shower
Parking
Off-street parking (fees apply)
Public car park (fees apply)
Valet service (fees apply)
Accessibility
Accessible bathroom in some rooms
Accessible meeting room
Accessible parking
Accessible path of travel
Accessible pool area
Accessible restaurant
ADA compliant rooms
Roll-in shower
Wheelchair accessible
Policies
Check-in:
Standard Time is 4pm. Minimum age required to check in: 21.
Checkout:
Standard Time is 12pm.
Children and additional guests:
Children 17 and under stay free of charge when using existing bedding. Crib/Pack 'n Play available upon request: free of charge. Extra bedding available upon request: US$40 plus tax, per night. Extra guest charges will apply as follows: US$30 plus tax per night for older children and adults.
Extra bedding available in Superior Rooms only.
Pets:
Pets are allowed on request. A non-refundable cleaning fee of US$150 plus tax, per stay will be charged upon arrival.
Fees:
Valet service fee: US$47 plus tax per day. Valet service fee for oversized vehicle: US$52 plus tax per day.
Self-parking fee ranges from $23 USD plus tax to $55 USD plus tax, per day. This is a public lot, located next to the hotel. This is not a part of the hotel.
Cancellation:
Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(262 Member Ratings)
Ratings & reviews reflect verified member feedback for InterContinental New Orleans over the past 15 months.
The hotel was nice but we were given a room that faced the St Charles streetcar on the 6th floor so we were kept up by the loud noise. This was disappointing and I would avoid returning just because of this.
I would only recommend this hotel on the caveat that they request to avoid these rooms
VesnaJan 01, 2020Austin, TX, USA
Other Comments
The ONLY complaint I had was that the shower handle in our room kept falling off.
JenniferJan 01, 2020Collinsville, AL, USA
Enjoyed Most
Wonderful hotel!
Other Comments
Fantastic service
Dec 29, 2019
Enjoyed Most
Very nice, clean hotel. Good location. A complimentary shuttle to the airport would heighten experience.
Other Comments
Nice stay, nice hotel. Think I could have gotten for $10 less on check-in.... Confusion about if I prepaid or not.
Leeanne M.Dec 25, 2019Las Vegas, NV, USA
Enjoyed Most
Bad breakfast choices and very expensive. Not good mattress. Sliding door not working in bathroom shower. Very loud noise every time the HVAC goes on.
Other Comments
Bad breakfast choices and very expensive. Not good mattress. Sliding door not working in bathroom shower. Very loud noise every time the HVAC goes on.
MedhatDec 21, 2019
Enjoyed Most
Was very pleased with the price, place, location and loved new Orleans. Would definitely book again with travel zoo.
Dec 19, 2019
Enjoyed Most
Great location to stay. Clean hotel friendly staff. Would do again.
Other Comments
Staff was super friendly.
Dec 18, 2019
Enjoyed Most
Everything was great except that we were notified there was a flight change, causing us to depart 10 hours later. For a quick weekend getaway 10 hours makes a big difference so that was pretty disappointing.
Other Comments
Good location, walkable to the action of the city but not right in the middle of it.
RebeccaDec 18, 2019
Enjoyed Most
The hospitality staff are excellent! Merlyn was very helpful and a wonderful resource for my needs during my visit. The bar was professionally friendly and felt safe for single female travelers. Trenasse was a good dining choice for whatever meal was desired...a great experience!
TondalayaDec 17, 2019Charlotte, NC, USA
Enjoyed Most
This was my first travelzoo booking and it won't be my last. Great value and very nice hotel!
Other Comments
Really nice hotel in a great location. Two small issues - the room needs more lighting (it's very dark) and whoever designed the bathroom should have moved the outer wall 6" to not crowd the one side of the toilet. Also, the vanity height is very tall, just a warning if you're short!
GinaDec 16, 2019
Enjoyed Most
Wish it had been closer to the French Quarter. It was hard for someone with difficulty walking and there were two people in my group. Other than that, I really liked the InterContential.
Jay CDec 16, 2019
Enjoyed Most
friendly staff
Other Comments
free rides to air port would be nice.
Dec 15, 2019
Enjoyed Most
The trip/experience was Great. The problem was at the end. Transportation to the airport never came. We had to hire a cab at last minute and pray that it would make it on time. It was a rude awakening at the end of the trip.
MireyaDec 15, 2019
Enjoyed Most
Trip was very good with the exception of transfers that were purchased. Company was a no show either direction, and contact number was in England.
Other Comments
Get rid of your transfer company. I was ripped off for 135.00.
Dec 14, 2019
Enjoyed Most
Excellent experience, deal was amazing. Loved the location, hotel very near restaurants,French quarter, felt very safe in the area it was located.
FrancesDec 14, 2019
Enjoyed Most
Had a great time in New Orleans. We will definitely visit again. We loved the people, food and atmosphere. Travelzoo makes traveling so easy and convenient we have booked many trips through them and will continue to do so in the future.
Other Comments
Our stay at the Intercontinental New Orleans was exceptional. The staff were always friendly and helpful, and the hotel itself is second to none. We will be visiting New Orleans again and would love to stay at the Intercontinental New Orleans during our next visit.
bryanDec 14, 2019
Enjoyed Most
Enjoyed New Orleans a lot
Other Comments
Very nice hotel.
ThomasDec 13, 2019
Enjoyed Most
All was good except the transportation we paid for. We never found it and expect a refund.
Other Comments
Would like in room tv schedule and channel identification. Also a menu for the restaurants
Dec 12, 2019
Enjoyed Most
This was a great trip. We booked a package deal for hotel and air through Travelzoo so reservations were easy. The hotel was only a few minutes walk to Canal street. The other side of Canal Street is the French Quarter. A lot of fun.
MarkDec 10, 2019
Enjoyed Most
Me and my wife had a very pleasant stay at the intercontinental New Orleans. It was in walking distance to all of the places we wanted to visit and the staff was very friendly
marcusDec 10, 2019Missouri City, TX, USA
Enjoyed Most
Great location. Comfy bed and pillows.
ThomasDec 09, 2019
Enjoyed Most
Great location and a great town for a long weekend adventure.
Dec 09, 2019
Enjoyed Most
Spirit Airlines and the InterContinental NO delivered a highly enjoyable five-day stay in the Big Easy. We were there primarily to visit the National WWII Museum, and that mission was accomplished! In addition, we able to dine on some wonderful Cajun fare in the neighborhood.
Other Comments
Excellent location for walking to the World War II Museum, Canal Street, the Aquarium of the Americas. Many outstanding restaurants close by.
Dec 08, 2019
Enjoyed Most
GREAT LOCATION TO BOURON STREET AND ALL ATTRACTION IN NEW ORLEANS SITES.
Other Comments
THE FOOD WAS EXCELLENT EVERYWHERE, BUT GET READY TO PAY FOR THE MEALS PRICES. BUT WORLD WORTH IT... MAKE SURE YOU STAY AY LEAST ONE DAY OF THE WEEKEND. FRIDAY, SATURDAY OR SUNDAY..
LorenzoDec 08, 2019
Enjoyed Most
Sadly, we were in room 630. When someone took a shower or bath we were woke up by what sounded like a helicopter above our room! It was the pipes. After being woke up (with earplugs in) again at 5am I went to the front desk and asked to be moved. We were moved to another room, but the packing up and unpacking was a hassle. Sabrina gave us breakfast vouchers and did send us a bottle of wine for our anniversary, but we were very tired from being constantly woke up after our flight in and a lot of walking to come (tough on my hubby with a broken back). The breakfast was good, the manager Brett had also helped. He recommended NOLA for us to have our anniversary dinner and it was the highlight of our trip. Thank you to Sabrina and Brett for doing what they could to help us.
Dec 08, 2019
Enjoyed Most
Good trip everything went well but did have an issue with the taxi we purchased from travel zoo . They never showed up and couldn't be reached . Airport shuttle was cheaper and more reliable
Dec 08, 2019
Enjoyed Most
It was fun
Dec 08, 2019
Enjoyed Most
Staff was helpful and friendly.
Other Comments
Hotel was dated, somber, dull, no sparkle.
SherryDec 07, 2019New Braunfels, TX, USA
Enjoyed Most
Centrally located. Very helpful staff.
JackieDec 06, 2019
Enjoyed Most
foodie trip. THE BEST
Other Comments
Excellent service, the best pillows I have ever experienced in any hotel
LauraDec 06, 2019Loveland, OH, USA
Other Comments
Our room, with 2 double/queen beds (not sure--they seemed like double, but thought they were supposed to be queen sized) had a place for a seating area, including a floor lamp, but no chairs were there!! Also the faucet for the shower needed fixing. But the straw that caused the negative response was that our room was not cleaned on Tuesday. In all fairness, we had the "Do Not Disturb" card on the door from 12:30 - 2:15 pm. BUT, we left then and did not return until after 6 pm, yet no one had come to clean the room or provide fresh towels. I called the concierge and got no response. So, I called room service and they asked if I wanted my room cleaned. I said yes, and they hung up. I thought that meant they would see that it was taken care of, but by 8 pm, we figured that they were not coming and we prepared for bed. It was a very disappointing ending to our stay.
JaniceDec 05, 2019Granbury, TX, USA
Enjoyed Most
We love the hotel, great staff and the services they provide. It’s in close proximity to the things and places we like to frequent.
DeloresDec 03, 2019Bayside, WI, USA
Enjoyed Most
It was a nice stay at a great rate. Thanks.
Other Comments
Get more deals from them...
WilliamNov 11, 2019Overland Park, KS, USA
Enjoyed Most
Many things to do and see. Crazy city
TerryNov 03, 2019
Enjoyed Most
THis was an incredible deal.. THe price was amazing, our hotel location was perfect. Flight times were awesome.. Overall.. everything was just perfect.
Other Comments
Great location within walking distance to so much or short cab rides away.. Concierge staff was great in their recommendations for tours, etc.
Nov 01, 2019
Enjoyed Most
Room was very nice, clean, quiet and well decorated/appointed. Food options in lobby were limited and poor quality (cold, noisy, just average food).
Other Comments
Airport shuttle was a no-show, so we had to book our own from/to airport shuttle ourselves. Phone number provided was not a working number, so we had no recourse.
EphraimOct 27, 2019
Enjoyed Most
We arrived at 11 am long before check in at 4 but they immediately gave us a room. The beds very too high off the ground but the room was very comfortable.
Other Comments
This is the first hotel I have been in where there was no information book in the book about the hotel and services available. We looked in all the drawers but weren't able to find any book.
AliceOct 19, 2019
Enjoyed Most
Overall we were very satisfied. The only negative (why only 4 stars for the room) is that the sleeping pillows were very lumpy & flat.
NancyOct 17, 2019Lakewood Ranch, FL, USA
Enjoyed Most
Hotel was just ok. Very dated and the rooftop pool was small, dirty and not very nice. My particular room had a half a window so got very little sunlight. The shower had very light pressure.
Other Comments
Overall ok experience. Did it’s job and Nothing more
JeremyOct 14, 2019Austin, TX, USA
Enjoyed Most
We had a great time.
Other Comments
The concierge was extremely helpful and helped us plan our trip.
marvaOct 10, 2019
Enjoyed Most
We had a wonderful time and would recommend this package to anyone
KimOct 06, 2019
Enjoyed Most
To get the fantastic rate we had to leave in four days. Great trip. 75th Anniversary of D-Day while we were there. WWII museum is first class (and I've been to the Louve and Mariner's Museum and Smithsonian and NY). N'Orleans is a real trip. Best food in the world? Best music in the world? Definitely in the running for both. Take the river cruise for the food and the music. Walk the streets for the entertainers. So much to do...
Other Comments
Well worth the five stars. Beautiful hotel just outside the French quarter. Walk to Bourbon Street, The Mississippi River, WWII museum, literally dozens of excellent restaurants.
EdwartdOct 06, 2019
Enjoyed Most
everything great, but rooms not well insulated for noise.
Other Comments
arrived at 4:00 am and had to wait half an hour to check in because computer was unavailable
Oct 05, 2019
Enjoyed Most
Enjoyable
RobertaOct 05, 2019
Enjoyed Most
When we called the InterContinental New Orleans to verify we had indeed gotten booked through Travel Zoo they had no reservations for one of the two booking. We were continually told at Travel Zoo that it was booked but the hotel said no. It took a week of calls to get it straight between the two companies. Very frustrating and stressful.
Other Comments
Very disappointed that the pool was closed. We called them several times trying to verify our reservation through Travel Zoo and not once was it mentioned that the pool was closed. Then we were told it would be open on a certain date which would have given our children 2 days to enjoy it but NOT that didn't happen. Very disappointing for our children not to even enjoy a rooftop pool as they had anticipated.
TracyOct 04, 2019
Enjoyed Most
Great trip The hotel was beautiful and the staff was wonderful So helpful from the desk to the baggage people
Other Comments
We could not of ask for a better staff. The front was always there and so friendly,
JackOct 04, 2019
Other Comments
The fact I got stuck in an elevator my first day and that my flights were cancelled to go home for me to only scramble to find a new flight.
Oct 04, 2019
Enjoyed Most
Great time and everything went very smooth .
Oct 04, 2019
Enjoyed Most
great bang for the buck
jamesOct 04, 2019
Other Comments
The hotel was advertised having a pool available and when we got there it was closed for renovation. Very disappointed. the only offer was to go else where for $30
BlaineOct 04, 2019
Enjoyed Most
Trip was fine.
JohnOct 04, 2019
Other Comments
The restaurant is EXCELLENT!
TalalOct 04, 2019
Enjoyed Most
Wonderful
markOct 04, 2019
Enjoyed Most
Intercontinental was an ideal location for walking or taking the streetcar to the French Quarter , WWII Museum , Jackson Square, Magazine Street & Bourbon Street . It was close to great restaurants & shopping .
Other Comments
All Staff were friendly and helpful .
AnthonyOct 04, 2019
Enjoyed Most
It was a perfect short trip. Location and service were excellent.
judithOct 04, 2019
Enjoyed Most
Had a great time in the heart of New Orleans. Minutes walk from most things we wanted to do.
jeffreyOct 04, 2019
Enjoyed Most
all went very smooth
Other Comments
staff at front desk was super and we really appreciate the birthday goodies
howardOct 04, 2019
Enjoyed Most
The hotel and rooms are beautiful. It's at the perfect location to get to everything and the staff were amazing!
Oct 03, 2019
Enjoyed Most
Lots of fun and relaxation
KennethOct 03, 2019
Enjoyed Most
No
Other Comments
The hotel was dirty and not worth the price we paid
Oct 03, 2019
Enjoyed Most
Nice escape trip for a few days.
Other Comments
Well located and nice room.
Oct 03, 2019
Enjoyed Most
Great
FeliciaOct 03, 2019
Enjoyed Most
Travel always has the best deals!
Other Comments
Excellent location, two blocks from the Quarter and right on a streetcar route. Spacious, comfortable rooms and a nice restaurant/bar in the lobby.
PhaedraOct 03, 2019
Enjoyed Most
Bery enjoyable.
Other Comments
Not alot in its loddy store.
Oct 03, 2019
Enjoyed Most
Wonderful experience
DanOct 03, 2019
Enjoyed Most
Great value!
KatieOct 03, 2019
Enjoyed Most
This was a fantastic trip at a great price! The hotel had fantastic service and the location near the French Quarter.
AmandaOct 03, 2019
Other Comments
Valet parking alternatives were not forthright when asked directly upon arrival. I had called weeks earlier and was told there were parking garages nearby, but when asked about them upon arrival, front desk offered no help except that they had valet. It was late, so we paid, until the following day when we investigated for ourselves and found a garage at less than half the cost just two blocks away. Otherwise, we had a very nice stay.
PatrickJun 28, 2019Signal Mountain, TN, USA
Enjoyed Most
Very comfortable rooms and good location
Other Comments
The pool was closed for repairs, and that’s one of the reasons we picked that hotel. The staff was sympathetic and tried hard to accommodate and compensate.
BrianJun 19, 2019Rochester, IL, USA
Enjoyed Most
Very clean and nice hotel. Friendly, helpful staff.
Other Comments
The Travelzoo promotion was not initially honored by the hotel until extraordinary efforts were made to achieve the type of room and price advertised by Travelzoo.
JamesJun 10, 2019Kerrville, TX, USA
Enjoyed Most
Outstanding staff and room service speed.
RebeccaJun 06, 2019Genoa, IL, USA
Enjoyed Most
Rooms were great. Decent location to Canal street.
Other Comments
The pool was down for maint? Didn't learn that till check in. There was noisy construction next door ALL DAY. Parking cost was outrageous.
richJun 06, 2019Galena, KS, USA
Enjoyed Most
Fabulous hotel very close to different attractions in New Orleans
GitanjaliJun 06, 2019Ames, IA, USA
Enjoyed Most
The location
SarahJun 05, 2019Houston, TX, USA
Other Comments
Beds and they are having trouble sending my receipt which is more than the amount that I booked
AshlyJun 04, 2019Austin, TX, USA
Enjoyed Most
Convenient clean
PaulJun 03, 2019Lafayette, LA, USA
Enjoyed Most
We did like the location as it’s walking distance to most sights and especially the St Charles Street Car line.
Other Comments
We were looking forward to the pool and learned only when we got there that it was closed for renovations.
KarenJun 03, 2019Kansas City, MO, USA
Enjoyed Most
Value for the Travel Zoo price. We have paid more on a per night amount for a chain hotel just off the interstate; in this case we were in the heart of New Orleans on a major holiday weekend. Hotel itself was not perfect; and I would recommend, but it was the overall value that was key. We were able to spend more on dining and activities due to savings for the room.
Other Comments
Hallways need more cleaning; carpets a bit dated/soiled/faded. Room has huge; bed very nice; room and bath clean.
MichaelMay 28, 2019TomballTomball, TX, USA
Enjoyed Most
The onsite bar and restaurant. The seating lounge. The cleanliness. The modern up yodate rooms.
NancyMay 28, 2019Dallas, TX, USA
Enjoyed Most
Spacious room with very comfortable bed.
Other Comments
Wish the rooms had microwaves and mini fridge for personal use.
IsabelMay 27, 2019Dallas, TX, USA
Enjoyed Most
Room was comfortable and very nice. Everything worked.
Other Comments
They charge $7.50 to use the refrigerator in the room, which is not disclosed anywhere except in the room. Said we had a bottle of wine, which we did not. Valet parking is overpriced compared with other Hotels in the area. Checkout was slow.
JohnMay 25, 2019Rockwall, TX, USA
Enjoyed Most
Food, Jazz
Other Comments
Trolley was nice and great cost
EileenApr 05, 2019Media, PA, USA
Other Comments
Terrific location and clean ala carte hotel with friendly staff. No credit when using Travelzoo for your IHG stays like Hilton’s.
JanJan 28, 2019Frederick, MD, USA
Enjoyed Most
Clean rooms
Other Comments
Nice area
LarryJan 22, 2019Okemos, MI, USA
Enjoyed Most
Location
KevinJan 20, 2019Superior, CO, USA
Enjoyed Most
Clean
ClaudiaJan 08, 2019Sacramento, CA, USA
Other Comments
Booked two rooms. Contacted them in advance that this was a special trip - my birthday, my dad's birthday. No acknowledgement on check-in of any kind. Everything was business like, no personal touch or friendliness. On site services quite expensive. Location ok but significant construction outside for part of our stay which made things very challenging.
JasonJan 07, 2019Victoria, BC, Canada
Enjoyed Most
Beds were comfortable
Other Comments
Only downfall is that the street can be noisy.
MichelleJan 03, 2019Sanford, FL, USA
Enjoyed Most
Great location and the staff is very attentive. Although there were some hiccups (see below), the staff dealt with them as quickly as possible.
Other Comments
We requested a handicap accessible room with a walk-in shower and the bed lowered. We did not receive room with either of those things when we first arrived and had to be moved the next day. Also the internet did not work in our room for the duration of our stay. Otherwise very nice hotel and great location.
ColinDec 28, 2018Austin, TX, USA
Enjoyed Most
Walking distance to shops & French Quarter.
Other Comments
A really elegant hotel. Excellent front desk staff.
Dec 25, 2018Kansas City, MO, USA
Other Comments
Hotel was great!
MadelineDec 25, 2018Madison, TN, USA
Enjoyed Most
Friendly staff.
J SDec 24, 2018Avenel, NJ, USA
Enjoyed Most
Quiet room
Other Comments
Good location
KarenDec 19, 2018West Kelowna, BC, Canada
Enjoyed Most
The room was great and loved the location.
Other Comments
Well I booked through travelzoo. When booking it said that it would withdraw the money from my account to make the booking. It didn’t do that. So I go to check in thinking my room was paid for when it was not. Argued with the people there. All my paperwork said it was and it wasn’t. It shouldn’t say hey we are going to withdraw the money then not. Then the guy at check in said he would do something since it was our anniversary and the issue with check in. He would send something to our room. Well it never came. It’s not that I am upset we didn’t get anything. Don’t say it unless you are going to do it. When checking out the lady could have cared less about anything. I asked if we got credit for our points. She literally said I don’t know. And I asked if she could check. She rolled her eyes and said I guess. Who knows if she did or didn’t. This is a super nice hotel and their customer service is super lacking.
HollyDec 11, 2018Lebanon, TN, USA
Other Comments
They didn't have my reservation on file, even though I received a confirmation a day before from Travelzoo. They accepted my rate, but that was concerning. The rooms were nice, but the water heater made a thumping noise when it went too high. It was worth it at discounted price point, but hard to recommend at regular price.
JayDec 10, 2018Sacramento, CA, USA
Enjoyed Most
Location
danDec 08, 2018Jasper, AL, USA
Enjoyed Most
Quality hotel in great location.
Other Comments
Very friendly staff
ShelDec 07, 2018Prairie Village, KS, USA
Other Comments
Enjoyed happy hour and dining in Ternasse on site.
LindaDec 03, 2018Mesa, AZ, USA
Enjoyed Most
The happy hour everyday.
LyndaNov 18, 2018Glen Ellyn, IL, USA
Enjoyed Most
Great location, rarely had to wait more than a minute or two on the elevator.
Other Comments
I was in a rush to check out and get to the train station, and I left my white sweater on the white bedspread. I checked out at 5:55 am, and during the cab ride I realized what I had done. I called at 6:15, spoke with security and told them I'd called back the next day to make arrangements to have my sweater sent to me. When I called back they told me that the sweater wasn't in the room. I realize this was my fault, but I am very disappointed that the sweater "disappeared" from my room. Wouldn't stay here again, simply from a matter of trust.
PaulNov 17, 2018Greenville, SC, USA
Enjoyed Most
Great location!
ShamiraNov 14, 2018Encinitas, CA, USA
Enjoyed Most
Location was fantastic!
KristieNov 11, 2018Lafayette, LA, USA
Enjoyed Most
The staff is amazing! Always friendly, always willing to help. Just an awesome place to stay.
