New Orleans
$102 – New Orleans getaway near the French Quarter, 75% off
InterContinental New Orleans
About the Hotel
Mandy Michals
Deal Expert
Cancel without Fees
Secure your travel dates now, and if you need to cancel your booking, you can do so 48 hours prior to check-in without a fee.
Why We Love This Deal
Just steps from iconic Bourbon Street and the Arts District of New Orleans, this Travelzoo member-favourite hotel is back. Immerse yourself in the Big Easy with live jazz, museums and fresh beignets, then come back to the hotel for upscale Cajun-Creole dishes served at Trenasse.
This deal saves you up to 75% (yes, you read that correctly) through the end of the year, including hard-to-get holidays like Labour Day and Halloween. We’ve also negotiated upgraded rooms and weekends, up to 70% off.
What's Included
- Check in to a King Room, most dates through Dec. 29
- $102-$180 per night ... Sundays-Thursdays
- $154-$214 per night ... Fridays-Saturdays
- You can also save on an upgraded Double Queen for +$13 per night and Balcony King Rooms for +$26 per night
- Note: Entry restrictions may be in place for this destination, and services at the hotel may be disrupted due to the pandemic. Check advisories for the destination and hotel before making travel arrangements.
What You Need to Know
- Cancellation Policy: Cancellations must be made at least 48 hours prior to arrival
- Price based on up to 2 guests sharing a room; higher rates apply for additional guests
- Children 17 and under stay free of charge when using existing hotel bedding
- No resort fee
- Free Wi-Fi
- Self-parking is US$28.11, including tax, per night, and valet parking is US$52.85, including tax, per night
- Pet-friendly; additional fees apply
- For more details, see "Policies" and "Amenities" sections
Enjoyed This
(See All 488 Member Ratings)
"First rate service, comfortable and clean hotel in a great location to visit the city"
Richard A
Nov 11, 2021
Why We Love This Hotel
- CAA 4-Diamond hotel located near Lafayette Square in the Central Business District — that's just three blocks from the French Quarter
- There's a heated, outdoor rooftop pool, complete with bar and restaurant service, on the 15th floor
- Strolling distance to the Riverwalk, where you'll find Harrah's Casino, the Carondelet streetcar (for day trips to the Garden District) and world-famous beignets at Café du Monde
Overview
Although it's only a five-minute walk to Bourbon Street, the InterContinental Hotel feels distinctly more refined and less raucous than its proximity to the quarter would suggest. Some examples include the marble flooring, ornate chandeliers and high, leather-backed chairs that greet guests as they walk into the lobby. There are also loads of reminders that you're still in the Big Easy — for instance, jazz statuettes scattered around the commons areas and reproductions of George Rodrigue's "Blue Dog" mounted on the walls.
The upscale vibe continues in the guest rooms, thanks to hardwood furnishings plus marble vanities and rainfall showerheads in the bathrooms. They also come with free Wi-Fi, Keurig coffeemakers and flat-screen TVs, as well as optional turndown service. Parents with small children can even arrange for a babysitter through the concierge (for an added fee).
The hotel's flagship restaurant, Trenasse, specializes in Cajun-Creole cuisine with a wide selection of wine and oysters, on top of a host of true Louisiana classics like crawfish pie, escargot and frog legs. For more casual fare, there's the on-site English-pub-style bistro, Pete's, where guests can find NOLA comfort foods like gumbo or shrimp and grits. For breakfast, we recommend the Creole Benedict with locally sourced Andouille sausage.
Amenities
General
- Infant cots / cribs
- Bar
- Newspaper / magazines
- Gym / fitness center
- Outdoor pool
- Restaurant
- Pet-friendly
- 100% smoke-free
Services
- 24-hour front desk
- 24-hour room service
- 24-hour security
- Concierge service
- Laundry / dry cleaning
- Business center
- ATM
Room amenities
- Air-conditioning
- Central heating
- Coffee / tea-making facilities
- Iron and ironing board
- Mini bar
- Outdoor space for some rooms
- Safe
- Sitting area
- Flatscreen TV
Internet
- Complimentary Wi-Fi in guest rooms
- Complimentary Wi-Fi in public areas
Bathroom
- Bathrobes and slippers
- Hair-dryer
- Luxury toiletries
- Bathtub or shower
Parking
- Parking (fees apply)
- Public car park (fees apply)
- Valet service (fees apply)
Accessibility
- Accessible bathroom in some rooms
- Accessible meeting room
- Accessible parking
- Accessible path of travel
- Accessible pool area
- Accessible restaurant
- ADA compliant rooms
- Roll-in shower
- Wheelchair accessible
Policies
Check-in:
Standard Time is 3pm.
Minimum age required to check in: 21.
Checkout: Standard Time is 12pm.
Children and additional guests:
Children 17 and under stay free of charge when using existing bedding.
Crib/Pack 'n Play available upon request: free of charge.
Extra beds are not available.
Extra guest charges will apply as follows:
US$30 plus tax per night for older children and adults.
Pets:
Pets are allowed on request. Maximum of 2 pets per room.
A Non-refundable cleaning fee of US$150 plus tax, per stay will be charged upon arrival.
Maximum weight: 20 kg.
Fees:
Valet service fee: US$52.85 plus tax per day. The valet service fee includes in and out privileges.
Car park fee: US$28.11 inclusive of tax per night.
The car park fee includes in and out privileges.
Additional details:
Due to local and state guidelines, some amenities and services may be limited or closed during your visit; please contact the hotel for more details. Visit https://ready.nola.gov for more information.
Guidelines or available amenities may be subject to change.
A note from the hotel:
"InterContinental New Orleans is open and awaits your arrival. We have raised the bar on our cleanliness standards to provide you a safe experience with the level of luxury you have come to expect from our hotel.
We have implemented IHG’s Way of Clean program, which includes deep cleaning with hospital-grade disinfectants in the guest rooms and public spaces.
Guests at our hotel may see colleagues taking a variety of additional steps to protect health and safety such as maintaining social distancing, using personal protective equipment such as masks and gloves, conducting visible and more frequent deep cleaning of high touch surfaces in public areas."
About the Hotel
Have a Question? Contact Travelzoo.
- 1-877-966-0000 U.S. and Canada (toll-free)
- +44 (0) 20 3564 9000 U.K. and Europe
Customer Service available Mon-Sun, 9am-9pm ET
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(488 Member Ratings)
(488 Member Ratings)
Ratings & reviews reflect verified member feedback for InterContinental New Orleans over the past 43 months.
Show ReviewsHide All
Ratings & reviews reflect verified member feedback for InterContinental New Orleans over the past 43 months.
4.5
Ambiance
4.7
Location
4.5
Rooms
4.5
Quality of Service
4.6
Value for the Money
Enjoyed Most
The stay was actually quite nice until the last night there was a bed bug found in one of the rooms we had booked. We were given a small credit on the bill. That was the only disappointing thing about our stay
Other Comments
Please make sure you check room 753 for bed bugs..
Retia
Jul 15, 2022
Lewisville, TX, USA
Other Comments
Please email me Vissions@aol.com
Vernest
Jul 14, 2022
Newark, NJ, USA
Enjoyed Most
The food in the restaurants was really good. The location is great.
Other Comments
The service was really bad. The rooms were not even a little close together (was not a deal breaker but would have been nice).
Samantha
Jun 27, 2022
Wynne, AR, USA
Enjoyed Most
Great room just not great room service. Didn’t refresh toiletries or forgot bath mat.
Asked and received a late checkout but cleaning person barged in! No apology!
Barbara
Jun 28, 2022
Oak Lawn, IL, USA
Enjoyed Most
This hotel was great! Ease of checking in even though they were truly booked up. Their restaurant, Trenasse, had the best happy hour and the food was amazing!!
Other Comments
We will be staying here again and again.
Yvonne
Jun 28, 2022
Odenville, AL, USA
Enjoyed Most
We had an awesome time from beginning to end. The hotel was beautiful and in a perfect location. We look forward to future trips with TravelZoo!
Other Comments
We really enjoyed the location of the hotel. The rooms were large and beautiful and there was a spacious lobby and great restaurants on premises. Staff was friendly and helpful!
Tricia
Jun 27, 2022
Holtsville, NY, USA
Enjoyed Most
The hotel was very nice and conveniently located near all sorts of food. Canal Street is only 2 blocks away. We walked everywhere. Staff was very friendly.
Shannon
Jun 05, 2022
Pahrump, NV, USA
Enjoyed Most
Great hotel, great location, great price
Other Comments
Reception staff exceptional getting tickets printed when digital not enough
Stephen
Jun 26, 2022
Burton-on-Trent, United Kingdom
Enjoyed Most
Beautiful, Staff nice and helpful
Other Comments
Bathroom tub clogged
Estella
Jun 16, 2022
Central Islip, NY, USA
Enjoyed Most
First time in New Orleans, and the Hotel was in the perfect location, Central Business District. It was an excellent trip.
Other Comments
The Hotel was only a couple of short blocks to the French Quarter and other areas of interest. The only transportation I used was the Streetcars, otherwise I walked everywhere from the Hotel. It was a very busy hotel with conventions every day. The rooms were not soundproof, so it was noisy at times, depending on your neighbors. Still, with the Travelzoo deal, it made it very attractive. One more thing, I arrived at 6:30 in the morning and the Hotel let me check in early for a nominal fee, so I was very happy.
MAGDA
Jun 20, 2022
Vallejo, CA, USA
Enjoyed Most
i really enjoyed the hotel and its staff at this location.
yvette
Jun 22, 2022
Los Angeles, CA, USA
Enjoyed Most
I really enjoyed the hotel and its cleanliness.
yvette
Jun 22, 2022
Los Angeles, CA, USA
Enjoyed Most
We had an amazing experience! It was a great location, nice staff and there was so much to do. If another deal like this comes around we’d go again for sure!
Christina
Jun 27, 2022
Holtsville, NY, USA
Enjoyed Most
We had a wonderful time at a great hotel in a great location
james
Jun 07, 2022
Livermore, CA, USA
Enjoyed Most
We enjoyed a 5-day vacation in NOLA. WWII War Museum & the food were our highlites.
Other Comments
Only complaint is mattresses were worn. (It was hard to sit on the edge of the bed to get dressed.)
Mark
May 30, 2022
Southold, NY, USA
Enjoyed Most
Perfect location from which to walk to explore the city.
Other Comments
Lovely hotel with a very helpful, friendly and efficient staff.
Dennis
May 29, 2022
Evergreen, CO, USA
Enjoyed Most
Enjoyed the view from our room, the cleanliness and great customer service. Would have been really convenient to have a microwave and refrigerator.
edward
May 22, 2022
Plainfield, NJ, USA
Enjoyed Most
Great staff - special shout out to Vivian, Derek, & Oswald. Lovely room, good food, good drinks, good location. Do the airboat swamp tour!
Robyn
May 20, 2022
Santa Fe, NM, USA
Enjoyed Most
Location was great for my meeting.
Other Comments
No housekeeping. NO towel replacement and toiletries replacement until I asked multiple times. Rather grungy and dark.
Ruth
May 27, 2022
New York, NY, USA
Other Comments
The room was very comfortable. The staff was very friendly. Easy to get in and out of parking lot. We had such a memorable trip.
Cheryl
Mar 21, 2022
Beeville, TX, USA
Enjoyed Most
Hotel is conveniently located on St Charles Ave, just a few blocks from Canal Street. Easy walking distance to many great restaurants. Room was quiet and well maintained. Our balcony looked into an office building and was quite dark. Only real negative was the pool...paint was peeling from the pool surface with many flecks floating in the water. Water was cloudy so I chose not to go in. Restaurant food on the ground floor (Trenasse) was very good and would recommend.
Nancy
May 22, 2022
Charlotte, NC, USA
Enjoyed Most
Pleasant stay . Location great . Met our needs. Good room size . View of business district . Cleaning housekeeping services are not being offered currently . The front desk was helpful in meeting needs . Courteous staff .
Anasua
May 27, 2022
HUNTINGTON STATION, NY, USA
Enjoyed Most
Friendly staff, great walkable location to hot spots
Elizabeth
May 30, 2022
Milwaukee, WI, USA
Enjoyed Most
Perfect location. Staff friendly and helpful. Hotel stays have changed due to COVID, so don’t expect daily maid service. Just they ke it clear there is no daily service. Staff very friendly and helpful. Bar/valet/ desk/bellmen all super nice. This was a great buy on Travelzoo!
Holly
May 31, 2022
Boerne, TX, USA
Enjoyed Most
Perfect location for Uber rides to Jazz Festival as well as taking the Trolley down to the Garden District.
Other Comments
Restaurant and Bar were very small and restaurant was reservations only.
Lynnette
May 23, 2022
Gilbert, AZ, USA
Enjoyed Most
Front desk personnel made effort to accommodate our request to change floors.
Check out staff explained the bill in detail
Other Comments
Unusual security personnel for guests on 7th floor.
Hall carpets in need of cleaning
Furnishings showing age
Concierge more of a sales person than information
William
Jun 05, 2022
Lenoir City, TN, USA
Enjoyed Most
This hotel was very nice and the location was perfect for visiting the French Quarter and the WWII Museum, both within easy walking distance. Staff was extremely helpful from the front desk personnel to the concierge.
Other Comments
My only complaint is that the room did not have a refrigerator. The room was well appointed, bed was comfortable and the bathroom had a lovely shower.
James
May 22, 2022
MARTINEZ, CA, USA
Enjoyed Most
Wonderful!
Abid
May 19, 2022
Old Bethpage, NY, USA
Enjoyed Most
Had already planned to come to NOLA for two nights when the Travelzoo offer popped up. So easy to book, and our experience was great. Staff could not have been nicer, hotel and rooms were lovely.
Virginia
Jun 04, 2022
Saint James, NY, USA
Enjoyed Most
Overall very positive, I knew there would be no regular housekeeping but having to request clean towels for a 4-day stay seems like poor service. At a minimum fresh towels and emptying trash should be provided without requesting them.
Other Comments
I strongly suggest adding a mini fridge to the rooms so guests can chill water and snacks for a day of sightseeing.
Paul
May 23, 2022
Virginia Beach, VA, USA
Enjoyed Most
fantastic
Steve
Apr 20, 2022
Chapel Hill, NC, USA
Enjoyed Most
I had a good experience staying at the hotel. Staff was all nice and you get waited on fast at Pete's restaurant although I felt things were very overpriced there.
Other Comments
The rooms were very clean and I loved the minibar in the room. I felt safe and comfortable while staying at the Intercontinental. It is not very far to get to the French Quarter.
Jacqueline
Apr 22, 2022
Dellwood, MN, USA
Enjoyed Most
I have stayed at this upscale hotel in the past and was happy to see the TRAVELZOO "deal" for rooms on various dates in Spring 2022 as I did need to travel to NOLA and really like the location of this hotel. The hotel staff was welcoming and helpful, the room was comfortable and quiet and convenient, just what I needed as I was on a very late flight into the city. Thank you TRAVELZOO for finding these deals.
Patrick
May 05, 2022
Raleigh, NC, USA
Enjoyed Most
Everything was great except there was no servicing of the rooms at all.
Other Comments
Personnel were very cooperative even canceling the first night with less than 24 hour notice when our flight was canceled. We appreciated their flexibility.
Cynthia
May 11, 2022
Hartford, CT, USA
Other Comments
No daily cleaning
yan
Apr 28, 2022
Chicago, IL, USA
Enjoyed Most
The location was good and the rims were spacious.
Other Comments
When we arrived late at night, we were not told that we had to provide the hotel with our license plate in order to park in the garage. Instead, we were expected to know this and awoke to a boot being placed on our car. We traveled with other families and each family awoke to the same surprise! I would have expected the hotel to ask its guests if they had parked in the garage upon checkin. Most other hotels would do this. Instead you were expected to read a small sign in the dark when entering the garage late at night. Also, there was no housekeeping, the rooms were dark, and the staff was not friendly. The sheets felt like plastic.
Maria-Liza
May 10, 2022
Houston, TX, USA
Other Comments
The balcony rooms were dark, no sunlight coming into my room just noise from the street. The reception desk was always too busy (often only 1 agent) at a time where there were multiple conferences/groups at the hotel. The lobby was packed and loud and not enough space to sit.
aasim
May 16, 2022
Brookfield, WI, USA
Enjoyed Most
Beautiful hotel extremely conveniently located.
Other Comments
Not very thrilled with the restaurant
James
May 07, 2022
Arvada, CO, USA
Enjoyed Most
28TH WEDDING ANNIVERSARY. STAY WAS VERY ENJOYABLE. A GREAT TRIP AND FANTASTIC EXPERIENCE. THANKS FOR MAKING THE TRIP POSSIBLE BY PROVIDING ACCESS TO A GREAT HOTEL.WE WERE PROVIDED
Other Comments
WE WERE PROVIDED WITH A FULL SUITE.
louis
Apr 19, 2022
Pensacola, FL, USA
Other Comments
Cleanliness of hotel
Caroline
May 14, 2022
Naperville, IL, USA
Enjoyed Most
Getting booking confirmation took weeks—up to less than a week before arrival. Unnecessary and made planning unacceptably difficult.
Other Comments
Staffing is limited but friendly, though not proactive.
Eric
Apr 16, 2022
Oakland, CA, USA
Enjoyed Most
The location is good, decor is nice.
Other Comments
Poor staff attitude with only a couple of exceptions. Received only one housekeeping despite several requests. It is not a full service hotel.
Eric
Apr 19, 2022
Oakland, CA, USA
Enjoyed Most
Excellent hotel. Nice and quiet.
John
May 19, 2022
Shorewood, IL, USA
Other Comments
Our room was average, had scraped and dented walls, minor stains on carpet, odd sink and a view of a wall and another rooms balcony space. The location was fine but further than I thought it would be from main attractions, so we saved money on the hotel, but spent more in uber getting to and from things.
Laura
May 19, 2022
Lake Saint Louis, MO, USA
Enjoyed Most
Rooms spacious, comfortable. Would have liked to have refrigeration available for snacks/leftovers from vendors at Quarter Fest. Would have taken some home to enjoy.
Jane
Apr 26, 2022
Incline Villagei, NV, USA
Enjoyed Most
Helpful staff. Clean and beautifully appointed rooms. Great location for everything in the city.
Judyth
May 12, 2022
Raleigh, NC, USA
Enjoyed Most
Thanks to Travelzoo the hotel was a great value. Clean rooms, nice pool area, good location.
Other Comments
Quiet rooms, in a fairly good location for walking to the French Quarter or Superdome.
Maureen
Apr 24, 2022
Federal Way, WA, USA
Enjoyed Most
This was my second time staying at the Intercontinental hotel in New Orleans. This was my first time booking with Travel Zoo, even though I signed up years ago with them. The whole process was smooth,, I thought I would need to go through many emails to find my reservation, they put my license info in and right away they found me with no hassles. My room was much nicer then my first stay, the staff is extremely courteous and helpful with questions also getting taxis. The location is a short walk to many main attractions and food options. Previously when I had looked for my dates prices were high then the email came in from Travel Zoo. So happy with the whole experience, I look forward to many more occasions to book with your site and as always the Intercontinental group
Other Comments
Love this property, the staff, rooms, overall a great atmosphere for creating lasting memories
Nicole M
May 18, 2022
ScotchtownMiddletown, NY, USA
Enjoyed Most
Great place to stay for a few nights. Convenient location and pleasant, very helpful staff.
Other Comments
Change to a different bar of soap...it was hard and not very lather-y. Body lotion was great, tho.
We never had any maid service...weren't informed and didn't know we had to request hospitality service.
Cathy
Apr 25, 2022
Chicago, IL, USA
Enjoyed Most
The check-in staff were very kind, friendly, and helpful. The fitness room is open for 24 hours that is great! The cleaning was done by request due to Covid-19, but they did take care of our needs after the phone call. Overall, it was a very good experience of staying there. The only down side was for some reason, the wind blew hard on on us which was like we were in a wind tunnel when we were right outside the hotel. It caused my allergic reactions later; but thankfully I was wearing a mask so it was not too severe to bear.
Rayling
Apr 20, 2022
Santa Clarita, CA, USA
Other Comments
Location is convenient for walking or hopping on the Green Trolley line. The price from travelzoo made it a great option evenover airbnb and vrbo as anything inthe same pricerange wasuch further from what we wanted. The hotel staff were all friendly and helpful.
Thomas
Apr 23, 2022
Greencastle, IN, USA
Other Comments
Got a call 3 days before my scheduled reservation date canceling my reservations due to overbooking. I was in New Orleans already and had to go to the 3-star Doubletree. Very disappointed.
Julia
May 12, 2022
Cary, NC, USA
Enjoyed Most
Some repairs and cleaning need to be done in the room. Toilet paper holder falls off the wall. Mold growing around bath fixtures. Bed mattresses are very worn around the perimeter.
Other Comments
Arrived at 1:00 pm. We knew check in was 3:00 pm but asked if we could check in early. Yes, we could and the room was ready but there would be a $25.00;charge for early check in. Makes no sense because desk clerk stated the room was ready. Desk staff not helpful or friendly.
Vicki
May 06, 2022
Victoria, TX, USA
Enjoyed Most
Great location 10 minutes walk from Bourbon Street
Paul
May 07, 2022
Bryan, TX, USA
Enjoyed Most
This hotel was exceptional! The staff - wonderful! The location- perfect! They have two restaurants - just right!!
Other Comments
Highly recommended!!
Robin
Apr 22, 2022
Wallingford, CT, USA
Enjoyed Most
The staff was very accommodating, however when we checked in they were overbooked and we were sent to another hotel. They did pick up the cab and room fee for the night but it was not as nice a hotel. We went back and stayed at the Intercontinental for the next two nights. We did not have any maid service but when we asked for something they tried to get us what we needed.
MARY
May 14, 2022
Livermore, CO, USA
Enjoyed Most
Wonderful hotel!
Christina
Apr 22, 2022
washington, PA, USA
Enjoyed Most
Very nice short trip to New Orleans. Intercontinental is excellent value for your money with extremely helpful and polite staff.
Jason
Apr 27, 2022
Dumfries, VA, USA
Enjoyed Most
The room was quiet, dark and cold - all of which were perfect sleeping conditions! Also it was clean and provided the needed amenties.
Ashley
May 10, 2022
Houston, TX, USA
Enjoyed Most
Great location and property! Not recommend their restaurant and bar
Other Comments
Darling small coffee shops and many attractions close by! Pool only open until 7 PM and no hot tub
Beverly
Apr 23, 2022
Depoe Bay, OR, USA
Enjoyed Most
I was a little apprehensive about staying here after I read a couple of negative reviews and saw a YouTube video stating that the staff was unfriendly and unhelpful. This was the farthest thing from the truth in my experience. Everyone with whom we dealt was extremely courteous and ready to assist. The room was in great shape, clean, and quiet. Check-in and check-out were a breeze. Some people didn't like the lack of daily maid service, but I wasn't bothered by it at all. In fact, I usually dread the knock on the door from the housekeeping wanting to come in and clean. We re-used out towels, made our own bed, and had plenty of trash cans in the room for our three-night stay. The location was very close to the French Quarter and a comfortable walking distance to Bourbon Street. Also, there are many eateries nearby without walking far. For the price provided by TravelZoo, this place couldn't be beat.
Randy
Apr 25, 2022
Belle IsleOrlando, FL, USA
Enjoyed Most
We enjoyed everything about the hotel, except the pool. We would not stay there without the Travelzoo discount, however. The restaurants in the hotel were fantastic.
Marvin
May 03, 2022
Marquette, MI, USA
Enjoyed Most
I enjoyed our package, my bad experiences are
1. the delay of email replies when I called American airline 3 times and AA told me that they cannot give me seat assignments until day of travel at airport. if this is true for all packages , It should be written on line or communicate to me on my first email .
2. when I tried to call Travel zoo for help ( to confirm or deny) about "what AA told me", I can never talk to a real person.
mylinh
Jan 02, 2022
Enjoyed Most
Fabulous staff. Great location. Beautiful room. Perfect!!
Anna
Mar 08, 2022
Brea, CA, USA
Enjoyed Most
New Orleans was hard hit by Hurricane Ida. Many restaurants are not yet open as usual. Nevertheless, New Orleans loves to entertain and they are getting back to full operation.
David
Oct 22, 2021
Enjoyed Most
Staff was very pleasant at check in. There is no cleaning service for the room so things can get piled up. You have to get clean towels yourself. Can’t use mini fridge because it is completely full of overpriced items. Overall, the room was clean and the location is fantastic. I would stay again even with the few hassles mentioned previously. The restaurant next door, Tsunami, was excellent as well. We did not eat at the hotel but did hear others say it was wonderful.
victoria
Apr 09, 2022
Greenville, KY, USA
Enjoyed Most
Thank you, thank you, Travelzoo! I just returned from a 5-day vacation stay with friends in New Orleans. I went on-line to book a room about 2 months ago, and was surprised to see the prices for hotels near the French Quarter. I booked the best one I could find which was about a mile away. And then 2 weeks later - in my regular automatic e-mail update from TravelZoo - I saw an amazing deal at the Intercontinental, which is so much closer to everything I wanted to see. I quickly booked it and cancelled my previous reservation, and it made such a difference for my trip. The location was great, the rooms were better than I expected, and the staff was very friendly and accommodating even though the hotel was buzzing with a few difference conference groups. I would definitely go back, especially at that amazing price!
Thomas
Apr 10, 2022
New York, NY, USA
Enjoyed Most
Received Quick response from valet but felt cost of parking is overpriced @ $53 per day.
Peggy
Apr 12, 2021
Pelham, AL, USA
Enjoyed Most
Easy check in. Great front desk help. Quick room service requests filled.
Other Comments
Friendly greeting by outdoor staff.
Deborah
Oct 18, 2021
Enjoyed Most
Good location with Cable car stops with in one block. Food at happy hour good and reasonable priced.
robert
May 01, 2021
Ventura, CA, USA
Enjoyed Most
The hotel is starting to look aged and run down. It's not the high end hotel it use to be.
Van
Apr 18, 2021
Houston, TX, USA
Enjoyed Most
Staff was fantastic. We needed a couple of extra hours parking before our flight and they did a courtesy extension in their garage. Did the self-parking garage vs. valet and it was easy and very convenient.
Jan
Apr 02, 2022
Bellevue, WA, USA
Enjoyed Most
No room cleaning during our stay due to Covid.
Paul
Apr 10, 2022
Stuart, FL, USA
Enjoyed Most
Hotel did a good job but Covid blocked some services
Howard
Mar 22, 2021
Atlanta, GA, USA
Enjoyed Most
Great location. Comfy bed and pillows.
Thomas
Dec 09, 2019
Enjoyed Most
Hotel staff was very friendly and accomodating. Location is great - convenient and within walking distance to many places. The deal purchased through Travelzoo was great. If not for the deal, we wouldn't have stayed at this hotel.
Joyce
Apr 02, 2022
Edmonds, WA, USA
Enjoyed Most
The beds were comfortable and linens seemed clean. The restaurant attached to hotel had wonderful food even if we had to eat at the bar.
Other Comments
The shower was so full of black mold that I put a towel on the floor of shower so I didn’t have to touch the floor.sink was also moldy.
I called the front desk twice to ask a question and each time I asked if we needed a reservation for dinner at the restaurant and they said no, just walk in. When we arrived, hostess said no tables, I should have made a reservation!
Joan
Oct 09, 2021
Chattanooga, TN, USA
Other Comments
Doorman Qswald was a gem and very helpful.
edward
Dec 06, 2021
Enjoyed Most
Intercontinental was extremely clean and sanitized. Our room was spacious with a balcony over looking the courtyard. The location was within walking distance to a lot of attractions.
Other Comments
The extra security when using the elevator was a learning curve but made sure the only ones using the elevator had a room key.
Gary
Mar 28, 2021
Laurens, SC, USA
Enjoyed Most
I love this hotel. Staff are very helpful.
Bryan
Dec 13, 2021
JacksonJackson, MI, USA
Enjoyed Most
Note was excellent, beautiful, great location.
Other Comments
The only negative was we were unable to put personal items in refrigerator
Donna
Mar 18, 2021
New Iberia, LA, USA
Enjoyed Most
The room was nice.
Other Comments
We called the hotel a week before departure. They had cancelled the reservation, blaming TZ . We called TZ and were told they had not cancelled the reservation, the hotel did. We then had about a dozen phone calls each blaming the other. I DON"T CARE!!! It was a simple mistake caught in plenty of time. Just fix it. Then when we got to the hotel we found out there was no housekeeping; no change of sheets, not replacement of towels, no cleaning the room. Oh yes, when we went down for breakfast there was no menu. $24 breakfast special, take it or leave it.
Denis
Nov 08, 2021
Enjoyed Most
Friendly and attentive service from check in to check out!
Dawn
Apr 01, 2022
MuskegoMuskego, WI, USA
Enjoyed Most
Could walk almost everywhere and take the streetcar. Room large and nice view. Breakfast buffet in hotel not good and priced at $59 for 2 people! Few choices and scrambled eggs cold and tasteless. Dinner restaurant was very good. Hotel excellent value for the area!
carole
Mar 22, 2022
Palos Verdes Peninsula, CA, USA
Enjoyed Most
Great location and price. Room was clean and pretty soundproof. Bed was comfy.
Alex
Mar 14, 2022
Twinsburg, OH, USA
Enjoyed Most
Great location and a great town for a long weekend adventure.
Michael
Dec 09, 2019
Enjoyed Most
Great, primo location BT French quarter and WWII museum. $95 rate was unbeatable for 4* hotel. Hotel had been updated recently.
Dane
Mar 18, 2022
Cypress, TX, USA
Enjoyed Most
Perfect location, five minute walk to the French Quarter, you definitely don’t want to be any closer lol. Beautiful hotel. Great restaurant in the hotel. Really good value for your money.
Danielle
Apr 16, 2022
Brandon, MB, Canada
Enjoyed Most
1. The location was great.
2. The concierge was friendly and helpful, and answered all my questions.
Other Comments
1. The hotel had me booked in the wrong kind of room, not the kind I had requested and agreed to pay more for. If I had not had a copy of my confirmation from Travelzoo, they would not have honored my booking unless I chose to pay for an upgrade. This was not the friendliest check-in experience.
2. The balcony was disappointing, not at all what I expected, especially in New Orleans, which is known for its balconies. Instead this balcony had a view of an all-concrete "courtyard" and a concrete jungle.
3. The room itself was OK, but the lack of a door for the bathroom sink was unusual. I understand that this allows one person to use the sink while the other person is using the bathroom/shower. However, if one person is sleeping, he/she will get woken up if the other person is using the sink.
Bruno
Apr 12, 2022
Rochester, NY, USA
Enjoyed Most
We had a very good time. Would have liked to stay closer to Canal Street.
John
Oct 28, 2021
Enjoyed Most
Easy to book and the check-in process was very smooth. This was the first time we've booked a hotel through TravelZoo. The staff was so nice and friendly, the rooms were small but worked out great. The location was fantastic and we were able to walk to all of our favorite places.
Ashley
Apr 04, 2022
Shakopee, MN, USA
Enjoyed Most
As always - travelzoo fails to disappoint
deborah
Apr 02, 2021
red bank, NJ, USA
Enjoyed Most
The location is great, and the staff were all helpful and nice. The room was large and clean.
Christina
Mar 03, 2022
Natick, MA, USA
Enjoyed Most
They had a great Sunday brunch at their restaurant Trenasse.
Other Comments
Our reservation was totally wrong. They had us for 3 nights instead of 6 and the wrong dates. It was lucky they were not full and had room. It slowed our checking in by a lot and was a bad introduction to our stay. They also offered no daily housekeeping. No concierge Friday and weekend. No breakfast offered at restaurant. Very noisy balcony on the alley side with guests shouting at night. Etc. no bellman to help us with luggage on arrival or departure.
Donnita
Apr 27, 2021
Bluffton, SC, USA
Enjoyed Most
We waited 3 1/2 hours past the check in time, as the rooms were not cleaned yet!!
Lawrence
Apr 09, 2022
Alexandria, VA, USA
Enjoyed Most
Travelzoo staff were helpful especially assisting with my daughter's incorrect name on the airline booking..It took about 1 month to correct the problem which was finally resolved two days before our departure date to New Orleans ...that was cutting down to the wire which was extremely stressful for us.
Other Comments
The staff at the InterContinental New Orleans hotel were extremely helpful.
Claire L
Dec 16, 2021
Enjoyed Most
Everything about this day it was first rate. The rooms and beds were comfortable. The location was excellent and the neighborhood felt safe. The staff, especially Nick, was helpful and attentive. Couldn’t ask for more!
Shirley
Feb 26, 2021
Fayetteville, GA, USA
Enjoyed Most
The Trenasse restaurant
Other Comments
The elevators and guest hallways were redolent with marijuana odors. Each morning I had to request water refill for the fitness center and Wednesday morning there wasn't air conditioning in the fitness center.
Michelle
Jun 05, 2021
Evesham, NJ, USA
Enjoyed Most
Excellent location, lovely lobby, mostly helpful staff. The room was well-appointed and spacious with higher-end toiletries. We had a wonderful time!
Other Comments
The TravelZoo special was a phenomenal value!
Paula
Mar 20, 2022
Folsom, CA, USA
Enjoyed Most
great
Lalmanie
Mar 10, 2022
Zephyrhills, FL, USA
Enjoyed Most
3 nights nobody clean the room I. understand it because the pandemic
alan
May 23, 2021
San Leandrosan leandro, CA, USA
Enjoyed Most
We enjoyed our trip very much . Experience flying much better than expected given news reports. Would have preferred a non-stop, but otherwise everything went smoothly, no lost luggage. Paid a little extra for more room, but it was worth it.
Other Comments
Staff was very helpful at the hotel & we were able to walk to most of what we wanted to see. Have been wanting to visit New Orleans for many years & it was all very enjoyable.
Susan
Oct 30, 2021
Enjoyed Most
Great location, right on the street car line. Friendly staff. Comfortable and clean room.
Teresa
Mar 11, 2022
St. Petersburg, FL, USA
Enjoyed Most
Excellent place to stay with great gluten free food options right next door at Mothers! A definite must stay at!
Agatha
Mar 26, 2022
Gretna, MB, Canada
Enjoyed Most
I liked the location of the hotel.
Heesun
Mar 15, 2022
Lake Forest, IL, USA
Enjoyed Most
FIRST TIME IN NOLA AND IT WAS GREAT. ABSOLUTELY LOVED THIS HOTEL. WE WILL DEFINETELY BE BACK!!
Helen
Dec 14, 2021
Philadelphia, PA, USA
Enjoyed Most
The room was a typical one. For the deal through Travelzoo, it was just fine.
Judith
Apr 01, 2022
New York, NY, USA
Enjoyed Most
Great location, the travelzoo rate was a deal, the lobby is nice which is attached to a restaurant and the front desk/concierge was super helpful.
Other Comments
The room I was in; the toilet ball chain could use replacing. Makes a noise after flushing.
Lakeisha
Feb 18, 2021
Decatur, GA, USA
Other Comments
Dirty outdated room, complete with used q-tips on the floor. Keurig broken.
Christina
Mar 20, 2022
Macomb, MI, USA
Enjoyed Most
Other than bad weather had a great time. Highly recommend the City Tour. Learned so much about the city and history.
Other Comments
The only downside is the lounge is very small and unless you had a reservation you could not get in.
Betty
Apr 14, 2022
DeFuniak SpringsDeFuniak Springs, FL, USA
Enjoyed Most
Our room had a balcony. That was very nice.
Other Comments
Very poor service. I asked for room to be made up and was told only after 5 days. Asked for towels and they were dumped on the bed. They left all the dirty ones. The dirty paper coffee cups were not replaced. Would be ok if you were only there one night, but would not recommend for more than one night. They have a breakfast available to purchase. The buffet was $26 per person.
Daniel
Apr 13, 2022
Camdenton, MO, USA
Enjoyed Most
Great location
Nancy
Apr 13, 2022
New Hope, PA, USA
Enjoyed Most
My girlfriend and I arrived shortly after 10pm and were pleasantly greeted by Nick.
He was extremely helpful and even offered us a complimentary upgrade on the room. Big win for us!
After getting the room squared away, Nick provided exceptional help acting as a concierge to provide us with multiple late-night dining options.
Every time we called to the front desk our requests were promptly satisfied.
This hotel is far enough away from the chaos that you don't hear it all night long, yet close enough to walk to it if you want to. The perfect combination.
Trevor
Mar 03, 2021
Huntsville, AL, USA
Other Comments
Everything was wonderful except valet. The workers were extremely nice but it took an hour to get our car on Saturday morning. Good thing we weren’t in a hurry. But everyone was great to work and we have stayed here before where it didn’t take that long at all! May have been just an isolated weekend
Leigh
Mar 22, 2021
Brandon, MS, USA
Enjoyed Most
Only booked the hotel due to the decrease in price through Travelzoo. It was a nice hotel and had nice staff. Only had one experience where we asked for something and didn't get it.
Ronda
May 08, 2021
Mount Pleasant, MI, USA
Other Comments
Staff was very cordial and helpful through out our stay. Lovely hotel.
Donald
May 20, 2021
Canton, GA, USA
Other Comments
Valet was a little slow but otherwise hotel was perfect.
Traci
Mar 22, 2021
Brandon, MS, USA
Enjoyed Most
A quick weekend trip to explore the city.
Leann
Mar 14, 2022
BarabooBaraboo, WI, USA
Enjoyed Most
From the moment they greeted you it was a pleasant experience. Great decor, quiet and comfortable rooms.
James
Mar 11, 2022
Lafayette, LA, USA
Enjoyed Most
First rate service, comfortable and clean hotel in a great location to visit the city
Richard A
Nov 11, 2021
Enjoyed Most
Everything was GREAT!!
Robert
Oct 25, 2021
Tampa, FL, USA
Other Comments
Beautiful hotel. Very convenient bar and restaurant on site. Staff exceptional.
KATE
Apr 02, 2022
Hollywood, FL, USA
Enjoyed Most
The first morning, we woke to someone trying to get into the room--apparently they gave it away. The staff were great in fixing the issue and making sure it didn't happen again. Very apologetic.
That was our ONLY issue with the hotel. Everything else was amazing. The staff were professional and very responsive.
It is about 1/2 a mile from Bourbon Street and a little less to the trollies.
Kelli
Apr 10, 2022
Fort Worth, TX, USA
Enjoyed Most
Hotel rooms, location were excellent.
Staff only mediocre. They completely messed up our room bookings after confirming with them almost 4 times that everything should be fine.
Since we were traveling with multiple families and the rooms were good plus location were good, I just chose to ignore the mess made by hotel staff in booking the rooms.
Sriram
Mar 21, 2022
Frisco, TX, USA
Enjoyed Most
Staff very helpful.
Other Comments
Would like for Pete's to have been open as indicated on web - not just for breakfast.
Jack
Mar 31, 2022
Canton, GA, USA
Enjoyed Most
Front desk was polite cheerful and helpful.
Lobby was classic and check in was simple.
Paula
Mar 26, 2022
Fort SmithSmith, AR, USA
Enjoyed Most
This was a great trip. We booked a package deal for hotel and air through Travelzoo so reservations were easy. The hotel was only a few minutes walk to Canal street. The other side of Canal Street is the French Quarter. A lot of fun.
Mark
Dec 10, 2019
Enjoyed Most
friendly staff
Other Comments
free rides to air port would be nice.
Farrah
Dec 15, 2019
Enjoyed Most
all went very smooth
Other Comments
staff at front desk was super and we really appreciate the birthday goodies
howard
Oct 04, 2019
Enjoyed Most
Centrally located. Very helpful staff.
Jackie
Dec 06, 2019
Enjoyed Most
The trip/experience was Great. The problem was at the end. Transportation to the airport never came. We had to hire a cab at last minute and pray that it would make it on time. It was a rude awakening at the end of the trip.
Mireya
Dec 15, 2019
Enjoyed Most
We did like the location as it’s walking distance to most sights and especially the St Charles Street Car line.
Other Comments
We were looking forward to the pool and learned only when we got there that it was closed for renovations.
Karen
Jun 03, 2019
Kansas City, MO, USA
Enjoyed Most
Spirit Airlines and the InterContinental NO delivered a highly enjoyable five-day stay in the Big Easy. We were there primarily to visit the National WWII Museum, and that mission was accomplished! In addition, we able to dine on some wonderful Cajun fare in the neighborhood.
Other Comments
Excellent location for walking to the World War II Museum, Canal Street, the Aquarium of the Americas. Many outstanding restaurants close by.
Gregory
Dec 08, 2019
Enjoyed Most
Hotel was just ok. Very dated and the rooftop pool was small, dirty and not very nice. My particular room had a half a window so got very little sunlight. The shower had very light pressure.
Other Comments
Overall ok experience. Did it’s job and Nothing more
Jeremy
Oct 14, 2019
Austin, TX, USA
Enjoyed Most
This was my first travelzoo booking and it won't be my last. Great value and very nice hotel!
Other Comments
Really nice hotel in a great location. Two small issues - the room needs more lighting (it's very dark) and whoever designed the bathroom should have moved the outer wall 6" to not crowd the one side of the toilet. Also, the vanity height is very tall, just a warning if you're short!
Gina
Dec 16, 2019
Enjoyed Most
Had a great time in New Orleans. We will definitely visit again. We loved the people, food and atmosphere. Travelzoo makes traveling so easy and convenient we have booked many trips through them and will continue to do so in the future.
Other Comments
Our stay at the Intercontinental New Orleans was exceptional. The staff were always friendly and helpful, and the hotel itself is second to none. We will be visiting New Orleans again and would love to stay at the Intercontinental New Orleans during our next visit.
bryan
Dec 14, 2019
Enjoyed Most
Very comfortable rooms and good location
Other Comments
The pool was closed for repairs, and that’s one of the reasons we picked that hotel. The staff was sympathetic and tried hard to accommodate and compensate.
Brian
Jun 19, 2019
Rochester, IL, USA
Enjoyed Most
Fabulous hotel very close to different attractions in New Orleans
Gitanjali
Jun 06, 2019
Ames, IA, USA
Enjoyed Most
No
Other Comments
The hotel was dirty and not worth the price we paid
Tracy
Oct 03, 2019
Other Comments
The ONLY complaint I had was that the shower handle in our room kept falling off.
Jennifer
Jan 01, 2020
Collinsville, AL, USA
Enjoyed Most
Trip was fine.
John
Oct 04, 2019
Enjoyed Most
Great location and for the money, it was a win win.
Other Comments
Staff is so amazing. Restaurant in hotel wonderful.
Maria
Feb 15, 2021
Wardsville, MO, USA
Enjoyed Most
The onsite bar and restaurant. The seating lounge. The cleanliness. The modern up yodate rooms.
Nancy
May 28, 2019
Dallas, TX, USA
Enjoyed Most
Wonderful
mark
Oct 04, 2019
Enjoyed Most
Very opulent
Other Comments
The hotel was nice but we were given a room that faced the St Charles streetcar on the 6th floor so we were kept up by the loud noise. This was disappointing and I would avoid returning just because of this.
I would only recommend this hotel on the caveat that they request to avoid these rooms
Vesna
Jan 01, 2020
Austin, TX, USA
Enjoyed Most
We arrived at 11 am long before check in at 4 but they immediately gave us a room. The beds very too high off the ground but the room was very comfortable.
Other Comments
This is the first hotel I have been in where there was no information book in the book about the hotel and services available. We looked in all the drawers but weren't able to find any book.
Alice
Oct 19, 2019
Enjoyed Most
We had a great time.
Other Comments
The concierge was extremely helpful and helped us plan our trip.
marva
Oct 10, 2019
Enjoyed Most
Clean rooms
Other Comments
Nice area
Larry
Jan 22, 2019
Okemos, MI, USA
Enjoyed Most
Me and my wife had a very pleasant stay at the intercontinental New Orleans. It was in walking distance to all of the places we wanted to visit and the staff was very friendly
marcus
Dec 10, 2019
Missouri City, TX, USA
Enjoyed Most
Very clean and nice hotel. Friendly, helpful staff.
Other Comments
The Travelzoo promotion was not initially honored by the hotel until extraordinary efforts were made to achieve the type of room and price advertised by Travelzoo.
James
Jun 10, 2019
Kerrville, TX, USA
Enjoyed Most
Nice escape trip for a few days.
Other Comments
Well located and nice room.
Debbie
Oct 03, 2019
Enjoyed Most
My Travelzoo reservation did not show on the hotel's computer. Luckily, due to Covid, they had open rooms.
Other Comments
Parking is cheaper than usual and convenient.
Osvaldo
Jan 20, 2021
Philadelphia, MS, USA
Enjoyed Most
It was a nice stay at a great rate. Thanks.
Other Comments
Get more deals from them...
William
Nov 11, 2019
Overland Park, KS, USA
Enjoyed Most
Bery enjoyable.
Other Comments
Not alot in its loddy store.
Drake
Oct 03, 2019
Enjoyed Most
We had a wonderful time and would recommend this package to anyone
Kim
Oct 06, 2019
Enjoyed Most
Enjoyable
Roberta
Oct 05, 2019
Enjoyed Most
This was a fantastic trip at a great price! The hotel had fantastic service and the location near the French Quarter.
Amanda
Oct 03, 2019
Enjoyed Most
Sadly, we were in room 630. When someone took a shower or bath we were woke up by what sounded like a helicopter above our room! It was the pipes. After being woke up (with earplugs in) again at 5am I went to the front desk and asked to be moved. We were moved to another room, but the packing up and unpacking was a hassle. Sabrina gave us breakfast vouchers and did send us a bottle of wine for our anniversary, but we were very tired from being constantly woke up after our flight in and a lot of walking to come (tough on my hubby with a broken back). The breakfast was good, the manager Brett had also helped. He recommended NOLA for us to have our anniversary dinner and it was the highlight of our trip. Thank you to Sabrina and Brett for doing what they could to help us.
Sara
Dec 08, 2019
Enjoyed Most
Rooms were great. Decent location to Canal street.
Other Comments
The pool was down for maint? Didn't learn that till check in. There was noisy construction next door ALL DAY. Parking cost was outrageous.
rich
Jun 06, 2019
Galena, KS, USA
Enjoyed Most
Wish it had been closer to the French Quarter. It was hard for someone with difficulty walking and there were two people in my group. Other than that, I really liked the InterContential.
Jay C
Dec 16, 2019
Enjoyed Most
Outstanding staff and room service speed.
Rebecca
Jun 06, 2019
Genoa, IL, USA
Enjoyed Most
Trip was very good with the exception of transfers that were purchased. Company was a no show either direction, and contact number was in England.
Other Comments
Get rid of your transfer company. I was ripped off for 135.00.
Gregory
Dec 14, 2019
Enjoyed Most
Room was comfortable and very nice. Everything worked.
Other Comments
They charge $7.50 to use the refrigerator in the room, which is not disclosed anywhere except in the room. Said we had a bottle of wine, which we did not. Valet parking is overpriced compared with other Hotels in the area. Checkout was slow.
John
May 25, 2019
Rockwall, TX, USA
Enjoyed Most
Spacious room with very comfortable bed.
Other Comments
Wish the rooms had microwaves and mini fridge for personal use.
Isabel
May 27, 2019
Dallas, TX, USA
Enjoyed Most
Great time and everything went very smooth .
Rodney
Oct 04, 2019
Enjoyed Most
great bang for the buck
james
Oct 04, 2019
Enjoyed Most
Staff was helpful and friendly.
Other Comments
Hotel was dated, somber, dull, no sparkle.
Sherry
Dec 07, 2019
New Braunfels, TX, USA
Other Comments
Beds and they are having trouble sending my receipt which is more than the amount that I booked
Ashly
Jun 04, 2019
Austin, TX, USA
Enjoyed Most
Intercontinental's staff was very friendly. They greeted us each time we entered and exited the premises. Due to covid, allot of ordinary amenities were not available but still a great experience!
Yolanda
Feb 02, 2021
Lilburn, GA, USA
Enjoyed Most
Everything was great except that we were notified there was a flight change, causing us to depart 10 hours later. For a quick weekend getaway 10 hours makes a big difference so that was pretty disappointing.
Other Comments
Good location, walkable to the action of the city but not right in the middle of it.
Rebecca
Dec 18, 2019
Enjoyed Most
The hospitality staff are excellent! Merlyn was very helpful and a wonderful resource for my needs during my visit. The bar was professionally friendly and felt safe for single female travelers. Trenasse was a good dining choice for whatever meal was desired...a great experience!
Tondalaya
Dec 17, 2019
Charlotte, NC, USA
Enjoyed Most
The location
Sarah
Jun 05, 2019
Houston, TX, USA
Enjoyed Most
Convenient clean
Paul
Jun 03, 2019
Lafayette, LA, USA
Enjoyed Most
Very nice, clean hotel. Good location. A complimentary shuttle to the airport would heighten experience.
Other Comments
Nice stay, nice hotel. Think I could have gotten for $10 less on check-in.... Confusion about if I prepaid or not.
Leeanne M.
Dec 25, 2019
Las Vegas, NV, USA
Enjoyed Most
GREAT LOCATION TO BOURON STREET AND ALL ATTRACTION IN NEW ORLEANS SITES.
Other Comments
THE FOOD WAS EXCELLENT EVERYWHERE, BUT GET READY TO PAY FOR THE MEALS PRICES. BUT WORLD WORTH IT... MAKE SURE YOU STAY AY LEAST ONE DAY OF THE WEEKEND. FRIDAY, SATURDAY OR SUNDAY..
Lorenzo
Dec 08, 2019
Enjoyed Most
Great trip The hotel was beautiful and the staff was wonderful So helpful from the desk to the baggage people
Other Comments
We could not of ask for a better staff. The front was always there and so friendly,
Jack
Oct 04, 2019
Enjoyed Most
Great
Felicia
Oct 03, 2019
Other Comments
Terrific location and clean ala carte hotel with friendly staff. No credit when using Travelzoo for your IHG stays like Hilton’s.
Jan
Jan 28, 2019
Frederick, MD, USA
Enjoyed Most
Bad breakfast choices and very expensive. Not good mattress. Sliding door not working in bathroom shower. Very loud noise every time the HVAC goes on.
Other Comments
Bad breakfast choices and very expensive. Not good mattress. Sliding door not working in bathroom shower. Very loud noise every time the HVAC goes on.
Medhat
Dec 21, 2019
Enjoyed Most
Good trip everything went well but did have an issue with the taxi we purchased from travel zoo . They never showed up and couldn't be reached . Airport shuttle was cheaper and more reliable
Michael
Dec 08, 2019
Enjoyed Most
Excellent experience, deal was amazing. Loved the location, hotel very near restaurants,French quarter, felt very safe in the area it was located.
Frances
Dec 14, 2019
Enjoyed Most
It was a perfect short trip. Location and service were excellent.
judith
Oct 04, 2019
Enjoyed Most
The hotel and rooms are beautiful. It's at the perfect location to get to everything and the staff were amazing!
Takeydia
Oct 03, 2019
Enjoyed Most
I forgot to get the car tag number off the rental vehicle for registration at the front desk; without asking, the doorman volunteered to walk to the parking garage to get it.
Sherry
Jan 25, 2021
Montgomery, AL, USA
Enjoyed Most
Enjoyed New Orleans a lot
Other Comments
Very nice hotel.
Thomas
Dec 13, 2019
Enjoyed Most
Was very pleased with the price, place, location and loved new Orleans. Would definitely book again with travel zoo.
Deborah
Dec 19, 2019
Enjoyed Most
Value for the Travel Zoo price. We have paid more on a per night amount for a chain hotel just off the interstate; in this case we were in the heart of New Orleans on a major holiday weekend. Hotel itself was not perfect; and I would recommend, but it was the overall value that was key. We were able to spend more on dining and activities due to savings for the room.
Other Comments
Hallways need more cleaning; carpets a bit dated/soiled/faded. Room has huge; bed very nice; room and bath clean.
Michael
May 28, 2019
TomballTomball, TX, USA
Enjoyed Most
All was good except the transportation we paid for. We never found it and expect a refund.
Other Comments
Would like in room tv schedule and channel identification. Also a menu for the restaurants
Cheri
Dec 12, 2019
Enjoyed Most
Travel always has the best deals!
Other Comments
Excellent location, two blocks from the Quarter and right on a streetcar route. Spacious, comfortable rooms and a nice restaurant/bar in the lobby.
Phaedra
Oct 03, 2019
Enjoyed Most
To get the fantastic rate we had to leave in four days. Great trip. 75th Anniversary of D-Day while we were there. WWII museum is first class (and I've been to the Louve and Mariner's Museum and Smithsonian and NY). N'Orleans is a real trip. Best food in the world? Best music in the world? Definitely in the running for both. Take the river cruise for the food and the music. Walk the streets for the entertainers. So much to do...
Other Comments
Well worth the five stars. Beautiful hotel just outside the French quarter. Walk to Bourbon Street, The Mississippi River, WWII museum, literally dozens of excellent restaurants.
Edwartd
Oct 06, 2019
Enjoyed Most
Intercontinental was an ideal location for walking or taking the streetcar to the French Quarter , WWII Museum , Jackson Square, Magazine Street & Bourbon Street . It was close to great restaurants & shopping .
Other Comments
All Staff were friendly and helpful .
Anthony
Oct 04, 2019
Enjoyed Most
When we called the InterContinental New Orleans to verify we had indeed gotten booked through Travel Zoo they had no reservations for one of the two booking. We were continually told at Travel Zoo that it was booked but the hotel said no. It took a week of calls to get it straight between the two companies. Very frustrating and stressful.
Other Comments
Very disappointed that the pool was closed. We called them several times trying to verify our reservation through Travel Zoo and not once was it mentioned that the pool was closed. Then we were told it would be open on a certain date which would have given our children 2 days to enjoy it but NOT that didn't happen. Very disappointing for our children not to even enjoy a rooftop pool as they had anticipated.
Tracy
Oct 04, 2019
Enjoyed Most
It was fun
Neelege
Dec 08, 2019
Other Comments
The hotel was advertised having a pool available and when we got there it was closed for renovation. Very disappointed. the only offer was to go else where for $30
Blaine
Oct 04, 2019
Enjoyed Most
Location
Kevin
Jan 20, 2019
Superior, CO, USA
Enjoyed Most
Wonderful hotel!
Other Comments
Fantastic service
Lisa
Dec 29, 2019
Enjoyed Most
Had a great time in the heart of New Orleans. Minutes walk from most things we wanted to do.
jeffrey
Oct 04, 2019
Enjoyed Most
Lots of fun and relaxation
Kenneth
Oct 03, 2019
Enjoyed Most
We visited during covid so not many people around. The hotel was lovely and the staff were super helpful and kind.
ANNA
Feb 08, 2021
Salt Lake City, UT, USA
Enjoyed Most
everything great, but rooms not well insulated for noise.
Other Comments
arrived at 4:00 am and had to wait half an hour to check in because computer was unavailable
Jay
Oct 05, 2019
Enjoyed Most
Great location to stay. Clean hotel friendly staff. Would do again.
Other Comments
Staff was super friendly.
Jane
Dec 18, 2019
Other Comments
Valet parking alternatives were not forthright when asked directly upon arrival. I had called weeks earlier and was told there were parking garages nearby, but when asked about them upon arrival, front desk offered no help except that they had valet. It was late, so we paid, until the following day when we investigated for ourselves and found a garage at less than half the cost just two blocks away. Otherwise, we had a very nice stay.
Patrick
Jun 28, 2019
Signal Mountain, TN, USA
Other Comments
The fact I got stuck in an elevator my first day and that my flights were cancelled to go home for me to only scramble to find a new flight.
Richelle Janine
Oct 04, 2019
Enjoyed Most
Overall we were very satisfied. The only negative (why only 4 stars for the room) is that the sleeping pillows were very lumpy & flat.
Nancy
Oct 17, 2019
Lakewood Ranch, FL, USA
Enjoyed Most
THis was an incredible deal.. THe price was amazing, our hotel location was perfect. Flight times were awesome.. Overall.. everything was just perfect.
Other Comments
Great location within walking distance to so much or short cab rides away.. Concierge staff was great in their recommendations for tours, etc.
Sharon
Nov 01, 2019
Other Comments
Our room, with 2 double/queen beds (not sure--they seemed like double, but thought they were supposed to be queen sized) had a place for a seating area, including a floor lamp, but no chairs were there!! Also the faucet for the shower needed fixing. But the straw that caused the negative response was that our room was not cleaned on Tuesday. In all fairness, we had the "Do Not Disturb" card on the door from 12:30 - 2:15 pm. BUT, we left then and did not return until after 6 pm, yet no one had come to clean the room or provide fresh towels. I called the concierge and got no response. So, I called room service and they asked if I wanted my room cleaned. I said yes, and they hung up. I thought that meant they would see that it was taken care of, but by 8 pm, we figured that they were not coming and we prepared for bed. It was a very disappointing ending to our stay.
Janice
Dec 05, 2019
Granbury, TX, USA
Enjoyed Most
Wonderful experience
Dan
Oct 03, 2019
Enjoyed Most
Great value!
Katie
Oct 03, 2019
Other Comments
The restaurant is EXCELLENT!
Talal
Oct 04, 2019
Enjoyed Most
Room was very nice, clean, quiet and well decorated/appointed. Food options in lobby were limited and poor quality (cold, noisy, just average food).
Other Comments
Airport shuttle was a no-show, so we had to book our own from/to airport shuttle ourselves. Phone number provided was not a working number, so we had no recourse.
Ephraim
Oct 27, 2019
Enjoyed Most
Many things to do and see. Crazy city
Terry
Nov 03, 2019
Enjoyed Most
foodie trip. THE BEST
Other Comments
Excellent service, the best pillows I have ever experienced in any hotel
Laura
Dec 06, 2019
Loveland, OH, USA
Enjoyed Most
We love the hotel, great staff and the services they provide. It’s in close proximity to the things and places we like to frequent.
Delores
Dec 03, 2019
Bayside, WI, USA
Enjoyed Most
Food, Jazz
Other Comments
Trolley was nice and great cost
Eileen
Apr 05, 2019
Media, PA, USA