We love poets cove quite elegant very relaxing . Anna the front desk is awesome got a bottle of wine celebrated my husband birthday and she mentioned in Ukraine they celebrate 12 days after the date of your birthday so then we still celebrate and booked another getaway birthday.

Scenic location.

No hot water.

Great visit to Pender Island and wonderful stay at Poets Cove. Definitely worth the money we paid. Room was so great , comfortable with a beautiful view. Restaurant in resort was very good. Did not get the opportunity to use the pools but looked great

Room smelled like insecticide, toilet ran all night, pool dirty, everything closed

My hubby and I went with another couple for a weekend get away. The restaurant was quite good with excellent service. Great island, with plenty to explore over the weekend.

It was quite cold in the coming areas, hallway, spa reception. The rooms are decent enough, decent deck facing the ocean which was nice. Mostly all helpful friendly staff

Isolated and road construction made it even more isolated.

I had a hard time getting a hold of the front desk to book. Our stay has been great

Early in the morning on the day we were to check out, we were struck with a huge infestation of flying ants. Without exaggeration many hundred overtook the kitchen floor. We contacted the resort and the problem was witnessed by the maintenance person. We left the resort prematurely and I advised both maintenance person and the man who was checking us out that we were disappointed and expected a proper response from the resort. I also sent a message to the resort via email. To date no response which I find unacceptable.

The road is closed between 10-2 every day going to North Pender. We left at 10:30 to go to into town to find the road closed. If they had remained us with a sign on the front desk, one line on the info sheet that they give with cafe and restaurant opening times, we would have known.when I suggested these two things and I was told that it was on the sign coming to Poets Cove, if I stopped to read through the 4 flashing messages, yes but if you are just driving passed it then you might not see the times. Or if I had read to the bottom of my invoice I also would have seen it. Over all it was good but it could have been a lot better

The facility was lovely, and we enjoyed our time there. It is in a beautiful area, and we would be more than happy to go back in the future (hopefully when the weather is better!).

A bit of a suggestion for future consideration: the communication of the front desk staff was a bit lacking when we arrived. Our assigned room was actually being used, and in general the staff seemed confused as to what rooms were available at that time. Housekeeping were 'advertised' to come in the later afternoons, yet they did not come to refresh our room during our stay. Furthermore, when we asked the front desk about this, they seemed rather indifferent to the fact we weren't able to get service. Finally, and most significantly, we were not informed when we arrived that the road leading back to the north part of the island was closed for construction every day from 10 AM to 2 PM. This greatly restricted what we could do during our stay. It would have been nice to be given this information when we arrived, so that we could have planned accordingly to get to the other side of the island before the daily closure.