Hot Springs are wonderful, Hotel and taxes and fees are expensive Excellent dinners

good to stay and experiemce

King room was comfortable with views to lake & mountains. Easy access to Thermal pools & spa from hotel. Voucher for dinner in Lakeside Cafe was moved to Bar/Lounge on main floor. Good service & tasty food. Did mention we’re celebrating Halloween birthdays that evening but no recognition especially since it was my husband 80th!

Nice shops & Starbucks in hotel lobby. Very quiet community in Fall. Boat cruises for hire located out front of Hotel - very convenient.

Lakeside Cafe Staff were fantastic, When checking out the Reception Staff ... not so much.

Wanted to stay an extra day if I could have the same pricing as I was paying for my current stay. Reception Staff said I would have to go through the Booking Agency I had used. Needless to say, I did not stay the additional day.

Took 45 minutes to check in on a Sunday afternoon. Got to our room only to find it was one king bed and not two queens as we had booked nearly 2 months prior. Only one double queen room was available on the opposite side of the hotel so to avoid more hassle we kept the king room and my mother and I shared the bed. Dinner was nothing fancy but was tasteful. Hot pools slightly underwhelming. Enjoyed the lap pools and indoor tub.

Mineral pools are overcrowded at all times and water was cloudy

Hotel is outdated and grungy

Enjoyed our stay, but TZ’s deal implied we got up to $100-$150 for dinner. The 3 choices we had would never add up to that. One choice we could not eat, other was really good. Our bill was $66. Not such a good deal as I thought it would be.

Hotel and mineral pools were wonderful.

The resort charged me the regular room rate and not the TravelZoo discounted rate. I now have to dispute this charge.

Everything was fine except for dinner. We would prefer buffet breakfast included in this package, instead of ala carte dinner from Lake Side restaurant.

Had a great time - great value with Travel Zoo vouchers - thank you