Ottawa

Brookstreet Hotel

Member rates available
Travelzoo Staff

Why We Love It

  • The official hotel of the Ottawa Senators, Brookstreet is only a 10-minute drive from home games at the Canadian Tire Centre
  • Rated CAA 4-Diamond, it is the area's sole resort hotel
  • Complimentary Wi-Fi throughout the hotel
  • Praised for its "amazing" rooms and "excellent service" by Travelzoo members; TripAdvisor users give it 4 stars

"Contemporary luxury at every turn" -- Frommer's
99%
Enjoyed This
(101 Member Ratings)
"Welcome greeting at the entrance. The food & staff."
Sherman
May 03, 2018
Brantford, ON, Canada

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Map & Directions

Brookstreet Hotel is a 30-minute drive west of Ottawa International Airport.

Rooms & Rates

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Overview

The only resort hotel in the area, Brookstreet Ottawa is a CAA 4-Diamond destination located just 20 minutes from downtown Ottawa. Tanger Outlets Ottawa and the Canadian Tire Centre (entertainment venue and home of the NHL Ottawa Senators) are each less than a 10-minute drive from the hotel.

The hotel’s restaurant, Perspectives, offers playful and imaginative Canadian cuisine using local ingredients from suppliers across Ontario. The spacious patio overlooks the golf course and Gatineau Hills while offering one of the best views in the city.

Modern sophistication flows through the hotel, from the on-site Options Jazz Lounge’s cosmopolitan interior to the contemporary decor of each guest room. All guest rooms have large windows that open to the fresh air, comfortable duvets, flat-screen HDTVs and free high-speed internet access.

Relax with a treatment at Au Naturel Spa and enjoy live jazz music at Options Jazz Lounge every night. Brookstreet also boasts an extensive gym, indoor saltwater pool, kids wading pool, hot tubs and sauna. Kids will enjoy the games room as well as the winter outdoor skating pond (weather dependent).

From the press:
  • "Spacious and stylish" -- Oyster
  • “Brookstreet exudes contemporary luxury at every turn” -- Frommer’s

Amenities

General Cafe

  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Games room
  • Golf course (on-site)
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Indoor pool
  • Outdoor pool
  • Restaurant
  • Sauna / Steam Room
  • Nightlife / entertainment
  • Pet-friendly
  • Extra beds (fees apply)

Services

  • 24-hour front desk
  • 24-hour security
  • Beauty treatments / massages (fees apply)
  • Bike rental
  • Currency exchange / ATM
  • Laundry / dry cleaning
  • Room service (limited hours)
  • Business center

Room amenities Complimentary water (2 bottles per stay)

  • Air-conditioning
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Mini bar
  • Outdoor space for some rooms
  • Pay-per-view / movies on demand
  • Safe
  • Flatscreen TV
  • iPod/iPhone docking station

Internet

  • Complimentary Internet access
  • Complimentary Wi-Fi in guest rooms
  • Complimentary Wi-Fi in public areas

Bathroom

  • Hair-dryer
  • Luxury toiletries
  • Bathtub or shower

Parking

  • Parking (fees apply)
  • Valet service (fees apply)

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible pool area
  • Accessible restaurant
  • Accessible spa
  • ADA compliant rooms
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.

Policies

Check-in: Standard Time is 4pm.

Minimum age required to check-in: 19.

Checkout: Standard Time is 12pm.

Children and additional guests: Children 16 or under stay free of charge when using existing bedding.
Cot available upon request: free of charge.

Extra bed available on request and in King rooms only: complimentary for children up to the age of 4 and CA$15 (subject to tax) per night for older children and adults. 
Rates are based on double occupancy. Extra occupant fee for guests over the age of 16 is CA$25 (subject to tax, per person per night) and will be added to the total price at check-out.
Charges will be added to your bill at the hotel.

Pets: Pets are allowed on request, and will be charged CA$25 (subject to tax) per night with a maximum of CA$75 (subject to tax) per week and a one time refundable CA$250 deposit. Charges will be added to your bill at the hotel.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: The hotel offers Valet Parking for CA$19.95 (subject to tax), per day or Self-Parking for CA$12.95 (subject to tax) per day. Charges will be added to your bill at the hotel. These rates are subject to change without notice and at the discretion of the property.
The outdoor pool and whirlpool is open in May and closes in October, weather permitting.
The golf course is open in April and closes in October, weather permitting. 

Have a Question? Contact Travelzoo.

Customer Service available 24 hours

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

99%
Enjoyed This
(101 Member Ratings)
Ratings & reviews reflect verified member feedback for Brookstreet, Ottawa (Canada) (ON) over the past 15 months.
4.7 Ambiance
4.1 Location
4.7 Rooms
4.7 Quality of Service
4.6 Value for the Money
Show Reviews
Enjoyed Most
Welcome greeting at the entrance. The food & staff.
Other Comments
The TV's are mounted too low.
Sherman May 03, 2018 Brantford, ON, Canada
Enjoyed Most
The rooms are very comfortable and the view is nice.
Other Comments
Each visit I have found the front desk staff to be 'snobbish' and not very polite or welcoming. It's extremely annoying to have someone check you in and they are behaving like they are so much better than you.
Kendra Apr 10, 2018 Carleton Place, ON, Canada
Enjoyed Most
Lovely hotel with great pool area.
Other Comments
Very friendly staff! We especially appreciated being able to get into our room early. Thank you!
Betti Apr 02, 2018 Kingston, ON, Canada
Enjoyed Most
Ease of access for the event we were attending in the hotel. Great staff. Fantastic brunch on Sunday.
Other Comments
Pool/hot tub area very crowded and crawling with kids Sunday morning. I know "First World problems"! However, don't count on on a nice swim or soak as part of your stay.
Derek Apr 09, 2018 Ottawa, ON, Canada
Enjoyed Most
The service is always spectacular.
Other Comments
Can't wait to return
Jo-Anne Mar 20, 2018 Huntsville, ON, Canada
Enjoyed Most
excellent bed. live jazz music and delicious margarita.
Other Comments
We paid and extra 25.00 for the balcony suite and it was well worth it!
Sandra Mar 21, 2018 Clarence-Rockland, ON, Canada
Enjoyed Most
quality of hotel and restaurants.
Other Comments
Loved everything except the bed. Very comfortable but mattress extremely soft and ended up taking Aleve for full duration of stay after 1st nights sleep. Room very warm and thermostat din't bring temp down much. Had dinner at Perspectives and it was great.
LISA Feb 28, 2018 London, AB, Canada
Enjoyed Most
Clean hotel good food.
Other Comments
Rate was not honoured. Insisted we pay $148.09 instead of $145. Please look into why I was overcharged! The $25.00 credit was not applied at checkout. After some discussion the credit was finally applied. This was our second stay and the last time we had to fight to get the $25.00. Not sure what the problem was either time.
Harvey Feb 20, 2018 Ottawa, ON, Canada
Enjoyed Most
Beautiful room, hotel is well maintained and clean, staff is friendly
Veronica Feb 22, 2018 Pickering, ON, Canada
Enjoyed Most
Excellent customer service. My wife is very picky and she called front desk about 4 times for different things. On every call she was met with helpful and attentive service. Thanks for that - it makes my life easier! lol
Other Comments
Ice is delivered to your room upon request. No ice machines. Pretty nice I guess. Jr. Suite was well laid out. Great for families with kids. Parents sleep in one room - kids on the pullout.
shawn Feb 20, 2018 Courtice, ON, Canada

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