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San Juan

Serafina Beach Hotel

Travelzoo Staff

Why We Love This Hotel

  • This new oceanfront hotel opened in 2018 in San Juan's trendy Condado district
  • Every room features a lagoon or ocean view; some feature private terraces
  • Kick back by the infinity pool or on the semi-private beach while a DJ provides the soundtrack
  • The PiñaCo Bar "[shakes] up some of the finest cocktails we’ve ever enjoyed in the Caribbean" (Travel + Leisure)

86%
Enjoyed This
"This hotel was beautiful, so clean and the staff was fantastic. Everyone went out of their way to be helpful and they were so friendly. I would highly recommend the Serafina hotel."
Ida
30. Oct 2019 - Little Falls, NJ, USA
See All 14 Member Ratings

Rooms & Rates

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Overview

This chic 96-room boutique hotel, the first to open after Hurricane Maria in 2018, brings a sleek, adult-focused vibe to Condado Beach on San Juan's trendy Ashford Avenue. It's already earned the attention of Forbes and Travel + Leisure, who both list it among the island's top beach resorts. 

Unlike most San Juan hotels, every room has a water view thanks to its location between the Atlantic Ocean, to the north, and the Laguna del Condado, to the south. Rooms feature 50-inch flat-screen Smart TVs, floor-to-ceiling windows, garment steamers and minibars. The daily hotel fee also covers in-room bottled water, Wi-Fi and fitness center access. 

The hotel's pool deck features an infinity pool with great views of the ocean just steps away, and there's a terrace bar pouring sparkling wine and rum cocktails throughout the day and into the evening. Serafina's aMare restaurant focuses on local seafood and produce, while the PiñaCo Bar pours plenty of Piña Coladas (the signature drink of Puerto Rico). 

Beyond the hotel, there's plenty to entertain nearby -- Jose Enrique, one of the city's top restaurants, is just a couple minutes north along the beach. Many other popular bars and clubs in Old San Juan are a short drive away (including La Factoria, one of the World's 50 Best Bars for cocktails).

As with all Puerto Rico travel, we love that U. S. visitors don't need a passport or to convert any currency, meaning guests can get out of the airport and onto the beach ASAP.

Amenities

General

  • Bar
  • Gym / fitness center
  • Outdoor pool
  • Restaurant
  • Pet-friendly
  • 100% smoke-free

Services

  • 24-hour front desk
  • 24-hour security
  • Laundry / dry cleaning
  • Room service (limited hours)
  • ATM

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Mini bar
  • Safe

Internet

  • Complimentary Wi-Fi in guest rooms
  • Complimentary Wi-Fi in public areas

Bathroom

  • Bathrobes
  • Hair-dryer
  • Luxury toiletries

Parking

  • Valet service (fees apply)

Accessibility

  • ADA compliant rooms

Policies

Check-in: Standard Time is 4pm.
Minimum age required to check in: 23.

The guest must present, upon arrival at our property, a credit card. A one time authorization of $100.00 incidentals will only be taken on the card in the presenter’s name at check-in. In the event that no charges have been made to the room, this authorization will be fully refunded at check-out.

Checkout: Standard Time is 12pm.

Children and additional guests: Extra beds are not available.
Extra guest charges will apply as follows:
US$40 plus tax per night for older children and adults.

Adults Only.

Pets: Pets are allowed on request and will be charged at US$150 plus tax per pet per stay.
Maximum weight: 7 kg.

Fees: Valet service fee: US$25 plus tax per day.

A Resort Fee of 19.62% will be charged upon check in at the resort. The Resort Fee includes: 

  • WIFI in all guest rooms & public areas
  • Surprise & Delight minibar concept
  • 2 Complimentary Bottles of water
  • Access to the Fitness Center (Yoga classes available)
  • In-Room Smart HDTV System
  • Complimentary Local & 800-calls
  • By the Pool – infinity pool, lounge chairs, towels, umbrellas & pool service available
  • Beach Experience – Semi-private beach area; towels, lounge chairs

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 10am-6pm AET

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

86%
Enjoyed This
(14 Member Ratings)
Ratings & reviews reflect verified member feedback for Serafina Beach Hotel over the past 15 months.
4.3 Ambiance
4.5 Location
4.2 Rooms
4.2 Quality of Service
4.1 Value for the Money
Show Reviews
Enjoyed Most
This hotel was beautiful, so clean and the staff was fantastic. Everyone went out of their way to be helpful and they were so friendly. I would highly recommend the Serafina hotel.
Ida 30. Oct 2019 Little Falls, NJ, USA
Enjoyed Most
We had three rooms of guests. I had no issues but my friends all had problems with their rooms. Otherwise it’s a lovely hotel that’s in a good location.
Traci 29. Oct 2019 Alpharetta, GA, USA
Enjoyed Most
Beautiful chic hotel close to everything
Other Comments
Wonderful employees
Elizabeth 22. Oct 2019 Westwood, NJ, USA
Enjoyed Most
Very great experience. Easy to book and customer service is also very helpful.
Other Comments
The hotel was very nice and located very close to many things to do. I like that it wasn’t a very large hotel. Very easy to navigate.
Janette 20. Oct 2019
Enjoyed Most
My experience was absolutely incredible. The staff were very helpful and accommodating. The hotel is so beautiful and the food was delicious.
Other Comments
I'm not sure if my air conditioning was working properly, but everything else was incredible. The room was freezing when I arrived. I made an adjustment to make the place warmer and the room never got back cool. I called a technician to come up and take a look on my last night. He arrived an made it cooler with a fan.
16. Oct 2019
Enjoyed Most
Great vacation
TIKVA 07. Oct 2019
Enjoyed Most
The convenience and combined airfare and hotel package, and extras were reasonably priced, a good value, and greatly appreciated.
Other Comments
Great hotel and beach. The staff were excellent, friendly, polite, and helpful. Used the daily meal allowance toward a full breakfast, not the continental breakfast. If younger, we would consider going again.
Michael 04. Oct 2019
Enjoyed Most
Staff was polite.
Other Comments
Room and bed.
Deepak 04. Oct 2019
Enjoyed Most
Great stay!
Jabari 30. Sep 2019 St. Petersburg, FL, USA
Enjoyed Most
Location
Other Comments
Over charged called and they said charges correct but I got different charges???
Mary 12. Sep 2019 Edinburg, TX, USA

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