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Helmsley

Black Swan

Travelzoo Staff

Why We Love It

  • This 15th-century coaching inn is in a great spot overlooking the historic market square in Helmsley in the North Yorkshire countryside
  • The property was crowned Hotel of the Year at the 2015 Yorkshire Life Food & Drink Awards
  • You can sample fine-dining fare in the hotel restaurant or indulge in afternoon tea
  • "The hotel is renowned for its hospitality and friendliness" -- The AA

100%
Enjoyed This
(28 Member Ratings)
"Everything especially the room (22) with a lovely view of the beautiful garden."
Nigel
14. Jun 2018
Darlington, United Kingdom

Map & Directions

The hotel is a 30-minute drive from York and an hour's drive from Leeds and Teesside. Parking is free.

Rooms & Rates

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Overview

"People have been visiting this establishment for over 200 years and it has become a landmark that dominates the market square," says The AA of the Black Swan, a 4-star hotel in the pretty North Yorkshire market town of Helmsley.

The hotel is in a "peerless location", according to The Daily Telegraph, "presiding over the market place of one of North Yorkshire’s most attractive market towns". It's surrounded by quaint little boutiques and bookshops, as well as butchers, bakeries and delis. There are charming tearooms and cosy pubs, with the dramatic ruins of Helmsley Castle overlooking the town.

Surrounded by the North Yorkshire countryside, the town is a great spot for ramblers. There are 1400 miles of country paths and tracks around Ryedale, so whether you're looking for a gentle stroll, a day-long walk or a hardcore hike, you're sure to find something suitable right on the doorstep.

Duncombe Park, the only stately home in the North York Moors National Park, is less than a mile away. It is home to the National Centre for Birds of Prey and offers landscaped gardens, 400 acres of parkland to explore, a nature reserve and the Helmsley Walled Gardens. The city of York, with its cathedral, cobbled streets, shops and museums, is a 30-minute drive away and Rievaulx Abbey is a 1-hour drive. 

The Black Swan dates back to the 15th century and retains much of its historic charm while offering plenty of contemporary comforts. The AA Hotel Guide 2018 praises the "stylish" bedrooms, which all have thick, snug duvets, warm, homely furnishings, luxe toiletries, Freeview flatscreen TVs, and tea- and coffee-making facilities.

The hotel has a quaint tearoom and an in-house patisserie that are open daily, serving homemade delights. You can also enjoy tea -- or something a little stronger -- in the pretty walled garden in warmer months.

The AA says that "dinner in the award-winning restaurant is the highlight of any stay". The fine-dining Gallery Restaurant serves top-notch seasonal fare, using ingredients that are mostly sourced within 30 miles of the hotel. The Cygnet Bar has an extensive wine list and selection of cocktails, and is a chic spot to enjoy a pre- or post-dinner drink.

In 2015, the property won no fewer than three separate Hotel of the Year awards -- the Yorkshire Life Food & Drink Awards, the White Rose Awards and the Visit York Tourism Awards.

Amenities

General

  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Restaurant
  • Pet-friendly
  • 100% smoke-free
  • No elevator / lift

Services

  • 24-hour front desk
  • 24-hour room service
  • Concierge service
  • Laundry / dry cleaning

Room amenities

  • Central heating
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Safe
  • DVD / CD player & library
  • Flatscreen TV

Internet

  • Complimentary Wi-Fi throughout the hotel

Bathroom

  • Hair-dryer
  • Luxury toiletries
  • Bathtub or shower

Parking

  • Complimentary parking

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant

Policies

Check-in: Extra guest charges will apply as follows: £35 per night for children aged 4 to 15. This includes breakfast. Infant's cot/crib are available, free of charge, for children aged 3 and under. Extra beds are not available for older children and adults. Extra beds are on request and must be requested upon booking. Please use the Special Request field to confirm the age of the third guest. Supplements are not included automatically in the total price and will be charged directly by the hotel. See room descriptions and rate policies for information about room occupancy and prices.

Checkout: Standard Time is 11am.

Pets: Pets are allowed on request and will be charged at £10 inclusive of tax per pet per stay.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 8am-6pm AET

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

100%
Enjoyed This
(28 Member Ratings)
Ratings & reviews reflect verified member feedback for Black Swan Hotel over the past 15 months.
4.5 Ambiance
4.9 Location
4.0 Rooms
4.8 Quality of Service
4.0 Value for the Money
Show Reviews
Enjoyed Most
Everything :)
Kelly 03. Jul 2018 Northland, New Zealand
Enjoyed Most
Everything especially the room (22) with a lovely view of the beautiful garden.
Other Comments
Definitely would go again with a Travelzoo offer, a bit pricey without!
Nigel 14. Jun 2018 Darlington, United Kingdom
Enjoyed Most
Excellent food, very good staff in a beautiful setting.
Other Comments
Parking easier than expected, to say it is in a pretty quaint Yorkshire village. Staff very helpful.
Joy 05. Jun 2018 Doncaster, United Kingdom
Enjoyed Most
The hotel was in a good position to enjoy the area that it is in.
Other Comments
The evening restaurant let the hotel down, after complaining about my steak being tough the waiter said that he would advise the chef. No one came back with a response, on booking out I advised the receptionist of this and an amount was taken off the bill.
Kevan 07. May 2018 Bolton, United Kingdom
Enjoyed Most
The food was absolutely fantastic
Other Comments
Every member of staff were pleasant in the extreme, knowledgeable and eager to make our stay memorable for ALL the right reasons.
David 04. May 2018 BurnleyBurnley, United Kingdom
Enjoyed Most
The Food
Roy 27. Apr 2018 Ilkley, United Kingdom
Enjoyed Most
Being able to stay in hotel with our beloved dog. Staff couldn't be more helpful. Perfect.
Other Comments
So dog friendly for a hotel at this level is great.
Julie 25. Apr 2018 Ilkley, United Kingdom
Enjoyed Most
Great dog friendly hotel and room great considering dog. Staff very friendly and helpful.
Other Comments
Not great for vegetarians! My Girlfriend was told the chef would try and make something special and basically got a de-constructed onion for £20 with no sides! The hotel is good and the wine was lovely although pricey. I would stay again but maybe eat out as a B&B exprrience it was very good.
Andrew 25. Apr 2018 Guisborough, United Kingdom
Enjoyed Most
The waiting staff where all very nice and helpful,
Other Comments
tho offer we booked seemed good on paper but unfortunately not so good at the hotel. Nothing specific just not quite right. The food was nice, not exceptional, as you are lead to believe and very expensive for what you got, The room we was given was just not finished off so very disappointing. I was looking forward to going to this place but won't be returning.
K 25. Apr 2018 Sheffield, United Kingdom
Enjoyed Most
Good customer care, friendly staff. Food very good
Vivienne 24. Apr 2018 Harrogate, United Kingdom

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