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Shap Wells Hotel

Travelzoo Staff

Why We Love It

  • The hotel is set in a secluded valley surrounded by fells
  • It's on the eastern border of the Lake District National Park and is five minutes' drive from the Yorkshire Dales National Park
  • The popular Lake District towns of Troutbeck, Bowness-on-Windermere and Ambleside are within 45 minutes' drive

Enjoyed This
(50 Member Ratings)
"Warm room and lovely breakfast.Brilliant location for access to lakes. Friendly staff and guests."
Mrs C
Dec 09, 2017
Darwen, United Kingdom

Map & Directions

The hotel is a 10-minute drive from Junction 38 of the M6. Penrith railway station is around 20 minutes' drive away. Parking is free.

Rooms & Rates

Check Rates


According to The AA Hotel Guide 2017, "this hotel occupies a wonderful secluded position amid trees and waterfalls" in the Cumbrian countryside. Visitors have been coming to the Shap Wells region since the 1800s, when they used to take in the fresh air and bathe in the well waters for their health. Today, this hotel is surrounded by peaceful countryside crossed by bridleways, and woodland that's home to red deer and a colony of red squirrels.

You will be staying 20 minutes' drive from Lowther Castle and Gardens. This ruined country house was designed by Robert Smirke, the architect of the British Museum. The Daily Telegraph describes its restored gardens as "glorious". Alternatively, indulge in mint cake at Kendal, which is a 25-minute drive away, or head to Grasmere village -- popular for its gingerbread and gift shops, and home to Dove Cottage and the Wordsworth Museum -- which is around 50 minutes' drive away. National Trust property Hill Top -- the former home of Beatrix Potter -- is an hour's drive.

The Birkbeck Restaurant serves à la carte and set-menu dining options, and carvery lunches are served every Wednesday and Sunday from 12:15-2pm. The art deco Riverside Lounge and Bar boasts views of the beck and the surrounding fells. You can also unwind in the Salterwath and Fell Bar lounges, or in the hotel foyer with its roaring log fire.

There is a games room with a full-size snooker table, table tennis, a pool table and darts equipment. You can also use the small gym. Wi-Fi is free.



  • Infant cots / cribs
  • Bar
  • Gym / fitness center
  • Restaurant
  • 100% smoke-free


  • Laundry / dry cleaning
  • Room service (limited hours)

Room amenities

  • Central heating
  • Coffee / tea-making facilities
  • Sitting area
  • Flatscreen TV


  • Complimentary Wi-Fi throughout


  • Bathtub
  • Hair-dryer


  • Complimentary parking


  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • Wheelchair accessible

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.


Check-in: Standard Time is 3pm.

Checkout: Standard Time is 11am.

Children and additional guests: Breakfast for children is:included.

Extra guest charges will apply as follows: £7 per night for children aged 3 to 15. Infant's cot/crib are available, free of charge, for children aged 2 and under. Extra beds are not available for older children and adults. Extra beds are on request and must be requested upon booking. Please use the Special Request field to confirm the age of the third guest.
Supplements are not included automatically in the total price and will be charged directly by the hotel. See room descriptions and rate policies for information about room occupancy and prices..

Pets: No pets allowed.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available 24 hours

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Enjoyed This
(50 Member Ratings)
Ratings & reviews reflect verified member feedback for Skyland Hotels Ltd (t/a Shap Wells Hotel) over the past 15 months.
4.2 Ambiance
4.2 Location
3.8 Rooms
4.4 Quality of Service
4.4 Value for the Money
Show Reviews
Enjoyed Most
Warm room and lovely breakfast.Brilliant location for access to lakes. Friendly staff and guests.
Mrs C Dec 09, 2017 Darwen, United Kingdom
Enjoyed Most
Staff service and quality of food and openfires
Other Comments
Lovely place with exceptionally helpful staff
Michael Dec 08, 2017 York, United Kingdom
Enjoyed Most
Other Comments
I thought they were a bit late putting up their Christmas decorations.
Denise Dec 06, 2017 Newcastle upon Tyne, United Kingdom
Enjoyed Most
The relaxing atmosphere the location and the decor
Other Comments
Nothing too much trouble for ANY of the staff.
keith Dec 06, 2017 Kirk Sandall, United Kingdom
Enjoyed Most
Beautiful location, friendly staff, excellent breakfast & could not get over what a bargain it was
Other Comments
Well worth staying at for the location & ease of travel for Lake District -
Zlakha Nov 29, 2017 Rotherham, United Kingdom
Enjoyed Most
Checking out!
Other Comments
On arrival the Manager of The Shap Wells Hotel informed us we could only have a room for one night and not the two nights as I had originally booked. He made the excuse that he had sent an email to Travel Zoo informing you that he didn't have any rooms available for Sat 18th Nov due to an event organised for that weekend and every room in the hotel had been booked. The Manager said you didn't reply to his email in time and we should have been contacted and informed of the changes! I booked the weekend for my husbands birthday and as you can imagine we were very angry and upset that we could only stay for one evening. The whole weekend was spoilt and therefore we will not be booking with Travel Zoo again and will certainly NOT be recommending Travel Zoo to family or friends!!!
Gail Nov 23, 2017 Hyde, United Kingdom
Enjoyed Most
Did not get the chance to find out if we liked it or not
Other Comments
They double booked us, and cancelled our holiday. very dissapointing
Lyn Nov 23, 2017 Whitby, United Kingdom
Enjoyed Most
Lovely location, gorgeous log fire and extremely friendly staff.
Other Comments
Chance to see some nice wildlife.
Carol Nov 22, 2017 Washington, United Kingdom
Enjoyed Most
Other Comments
After travelzoo accepted the booking on arrival we were informed the hotel was fully booked and there was no room available. Please see call ref 2322629
Alan Nov 21, 2017 Blackburn, United Kingdom
Enjoyed Most
The very unusual location and approach to the hotel was so different.Also,these big hotels can feel impersonal , but the Shap Wells had a warm, friendly atmosphere. The staff were not only pleasant to us, as customers, but there was an obvious good feeling between the staff themselves. It was great!
Janet Nov 21, 2017 Ilkley, United Kingdom

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