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The Hayes Street Hotel

Travelzoo Staff

Why We Love This Hotel

  • Free Wi-Fi and no resort fee — a rarity among hotels in the downtown area
  • Guests can eat like true Nashvillians at Hattie B's Hot Chicken, less than three blocks away
  • Walkable to some of Music City's most legendary spots like the EXIT/IN night club, honky-tonks along Broadway, plus Centennial Park and the Vanderbilt Campus

"Room was nice but very noisy. Could hear everything in the neighbouring room and doors very loudly slam in the hallway. Only one breakfast option for low carb/low sugar diet - plain old boiled eggs."
31. Dec 2019 - Stratford, PE, Canada
See All 140 Member Ratings

Rooms & Rates

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Vibrant colors with lots of natural light greet guests as they step into the lobby of the Hayes Street Hotel. Less than three blocks off Broadway Avenue in the fashionable West End neighborhood, this boutique inn feels country-chic — think modern furnishings with Americana accents, like porch swings on the indoor-outdoor veranda and rotary-style phones in guest rooms.

The cool vibe is rounded out with loads of freebies like complimentary breakfast and Wi-Fi throughout the hotel. Other amenities include the on-site fitness center and Hayes Street Bar, where guests will find a mix of classic and newfangled cocktails — for instance, the Honky-Tonkin' Old Fashioned or the Hayes Street Kicker — as well as appetizers and small plates.

Guest rooms are comfortably appointed with one king or two queen beds, plus minifridges, coffee makers and light-up vanities in the bathrooms. There are also USB ports for all your devices, in addition to flat-screen HDTVs.



  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Gym / fitness center
  • Pet-friendly
  • 100% smoke-free


  • 24-hour front desk
  • Laundry / dry cleaning
  • Business center
  • Safe in reception

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Safe
  • Flatscreen TV


  • Complimentary Internet access
  • Complimentary Wi-Fi throughout the hotel


  • Hair-dryer
  • Bathtub or shower


  • Valet service (fees apply)


  • ADA compliant rooms
  • Facilities for guests with special needs


Check-in: Standard Time is 3pm.
Minimum age required to check in: 21.

Checkout: Standard Time is 12pm.

Children and additional guests: Children 17 or under stay free of charge when using existing bedding.
Cot available upon request: free of charge.
Extra beds are not available.
Extra guest charges will apply as follows:
US$10 plus tax per night for older children and adults.

Guests age 20 and under must be with a registered adult in the hotel.

Pets: Pets are allowed on request: free of charge.

Maximum of 2 pets per room with a maximum combined weight of 50 pounds.

Fees: Valet service fee: US$32 plus tax per night.

Includes in & out privileges. Over-sized vehicles are not permitted.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 10am-6pm AET

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

Enjoyed This
(140 Member Ratings)
Ratings & reviews reflect verified member feedback for Hayes Street Hotel over the past 15 months.
4.5 Ambiance
4.3 Location
4.4 Rooms
4.5 Quality of Service
4.4 Value for the Money
Show Reviews
Enjoyed Most
Room was nice but very noisy. Could hear everything in the neighbouring room and doors very loudly slam in the hallway. Only one breakfast option for low carb/low sugar diet - plain old boiled eggs.
Other Comments
Lobby has a nice funky artsy vibe.
Dianne 31. Dec 2019 Stratford, PE, Canada
Other Comments
The lighting in the bathroom could be better. Otherwise, we enjoyed our stay very much.
Amy 14. Dec 2019 Atlanta, GA, USA
Enjoyed Most
Really nice. Only challenge was many detours due to construction. Think $8 ride share to Broadway action and $25 from/to airport.
Charles Scott 13. Dec 2019 St. Petersburg, FL, USA
Enjoyed Most
Very nice hotel with a cool bar and updated rooms. Great lobby to hang out in and close to midtown bars.
Robert 09. Dec 2019 Mason, OH, USA
Other Comments
Breakfast is very continental. If going to have rooms by elevator without sound barrier, turn the beep off on the elevator. Couldn’t sleep after 5:00 AM on a Sunday morning due to constant noise outside room.
Marci 09. Dec 2019 Indianapolis, IN, USA
Enjoyed Most
Clean rooms, a relaxed atmosphere and central location made it a great base for exploring Nashville.
Anita 07. Dec 2019 Greensboro, NC, USA
Enjoyed Most
My reservation was for a king and the refused to give it to us. We were there in plenty of time and I know they were available. They said I was travel zoo and wouldn’t give it to me.
Other Comments
My reservation was for a King Room
Doug 25. Nov 2019 Woodstock, GA, USA
Enjoyed Most
Very nicely renovated. Very good air quality. Bed was amazing but found pillows to be a bit bulky. Very clean and inviting. Loved that the room wasn’t wall to wall carpeting.
Richard 22. Nov 2019 OttawaStittsville, ON, Canada
Enjoyed Most
Room was comfortable and clean. Lobby was inviting with separate library area with books and games to borrow. I enjoyed sitting in the swing looking at the outdoor sitting area that is pet friendly. Travelzoo price made this affordable and I would stay here again.
Other Comments
Free breakfast has fruit, yogurt, bagels, hard cooked eggs, coffee. No hot food.
Julie 21. Nov 2019 Zephyrhills, FL, USA
Enjoyed Most
Nice bed & pillows. Didn't like no parking option except $$ valet or few places on street. 2 very loud dumpster trucks in middle of the night & we were on 5th floor. Otherwise, nice brief stay
Monty 19. Nov 2019 Chattanooga, TN, USA

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