Niagara Falls
$163 – Niagara Fallsview Suite with Breakfast, Reg. $518
Embassy Suites by Hilton, Niagara Falls, Fallsview
The Deal
TOP 20 - Sells out quickly!
The last time we saw this 4-star property discount these spring dates was 2015. Snag a suite with a view of the Falls starting from $163 per night and get a package filled with perks to boot.
- $163 per night ... Sunday-Thursday from April 23-29; May 6-17
- $188 per night ... April 30 - May 3
- $226 per night ... May 21, 24, 28, 31
- $302 per night ... June 3-7, 10-14
- Complimentary cooked-to-order breakfast for your whole group
- An evening reception with two alcoholic drinks
- $25 slot play credit at Fallsview Casino or Casino Niagara
- $70 voucher for Ruth's Chris Steak House or $30 voucher for The Keg Steakhouse and Bar
- Wine-tasting passes for two (reg. $51)
- Admission for up to four people to five Niagara Falls Fun Zone attractions (excluding facility fees of $5-plus-tax per person)
- Price based on up to two adults sharing a suite; children ages 17 and under stay free when sharing parents' room and using existing bedding
- Refundable rate; book now and cancel later if needed
- A 10% tourism fee is applicable and is reflected in the total price on the checkout screen
- Wi-Fi available; charges apply
- On-site parking is available for $76 per night, handicap parking is $44 per night (parking fees/rates are subject to change)
- Not pet-friendly
Each stay includes:
What you need to know:
Why We Love It
- Complimentary, cooked-to-order breakfast daily
- Evening reception including two alcoholic drinks
- Only 92 metres from the brink of the Falls
- Spacious suites with a separate sitting area and mini-fridge
Overview
One of the most well-known wonders in the western hemisphere, Niagara Falls is a scene of beauty. Just 92 metres from the brink of the rushing waters is Embassy Suites by Hilton Niagara Falls Fallsview. Upon check-in, spread out in 52 squares metres of space or more, with the option to reserve a room with a view of the Falls. Even the smallest suites here comfortably sleep up to four guests, and many sleep six.
Spend time unwinding at the indoor pool and whirlpool, then take the kids to the video arcade. A 10-minute drive from the hotel, guests arrive at the Butterfly Conservatory -- home to more than 2,000 exotic species and ranked as one of the Top 5 attractions in Niagara Falls on TripAdvisor.
Rise and shine with a complimentary cooked-to-order breakfast, and set aside time to attend the complimentary evening reception that includes alcoholic drinks (limited number per guest) and snacks. Each evening, head to The Keg Steakhouse and Bar for unparallelled views and entrees like grilled top sirloin and prime rib. Starters, soups and specialty cocktails are also served; as well as lunch items earlier in the day. Be sure to check the fireworks and illumination schedules to get a window seat during these events.
On-site parking is available for $60/night, handicap $35/night (parking fees/rates are subject to change).
Amenities
General
- Infant cots / cribs
- Bar
- Extra beds / roll away beds
- Games room
- Gym / fitness center
- Hot Tub / Jacuzzi
- Indoor pool
- Restaurant
- No pets allowed
Services ATM available
- 24-hour front desk
- Concierge service
- Laundry / dry cleaning
- Room service (limited hours)
- Shuttle service (fees apply)
- Business center
Room amenities Mini wet bar
- Air-conditioning
- Central heating
- Coffee / tea-making facilities
- Fridge
- Iron and ironing board
- Jacuzzi in some rooms
- Pay-per-view / movies on demand
- Safe
- Sitting area
- Flatscreen TV
Internet
- Complimentary Wi-Fi in public areas
- Wi-Fi in guest rooms (fees apply)
- High-Speed Wi-Fi (fees apply)
Bathroom
- Bathtub
- Hair-dryer
- Separate shower
- Luxury toiletries
Parking
- Parking (fees apply)
Accessibility
- Accessible bathroom in some rooms
- Accessible meeting room
- Accessible parking
- Accessible path of travel
- Accessible pool area
- Accessible restaurant
- ADA compliant rooms
- Facilities for guests with special needs
- Roll-in shower
- Wheelchair accessible
Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.
Policies
Check-in:
Standard Time is 4pm. Minimum age required to check in: 19.
Checkout: Standard Time is 11am.
Children and additional guests: Children ages 17 and under stay free of charge when sharing parents’ room and using existing bedding (on request). Crib available on request, free of charge for children under 3. Extra bed available on request: CA$20 per night. Extra adult charge: CA$25 per night. Charges will be added to your bill on checkout.
Pets: No pets allowed.
Fees:
A Tourism Improvement Fee of 10% (listed as Facility Fee) is added to the nightly rate and reflected in the total amount.
A parking fee of CA$60 (plus tax) or Handicap Parking for CA$35 (plus tax), per day applies and will be added to your bill directly at the hotel. This rate is subject to change at the discretion of the property.
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Additional details:
The hotel is undergoing floor by floor renovations Mon - Fri from 7 am - 5 pm for the next 6-8 months.
When You Can Go
Most Sundays-Thursdays through June 14
Enjoyed This
(539 Member Ratings)
(539 Member Ratings)
"The view of the Falla"
Shirley
May 23, 2018
Brampton, ON, Canada
Getting There
Embassy Suites Niagara Falls - Fallsview is approximately a 45-minute drive from Buffalo Niagara International Airport and approximately a 1.5-hour drive from Toronto Pearson International Airport. On-site parking is available for $60/night, handicap $35/night (parking fees/rates are subject to change).
Have a Question? Contact Travelzoo.
- 1-877-966-0000 U.S. and Canada (toll-free)
- +44 (0) 20 3564 9000 UK & Europe
- +61 (0) 2 8098 9198 Australia
- Email Us
Customer Service available 24 hours
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Enjoyed This
(539 Member Ratings)
(539 Member Ratings)
Ratings & reviews reflect verified member feedback for Embassy Suites Niagara Falls Hotel over the past 15 months.
Show ReviewsHide All
Ratings & reviews reflect verified member feedback for Embassy Suites Niagara Falls Hotel over the past 15 months.
4.3
Ambiance
4.6
Location
4.4
Rooms
4.3
Quality of Service
4.3
Value for the Money
Other Comments
view and breakfast
Neda
May 23, 2018
Mississauga, ON, Canada
Enjoyed Most
The view of the Falla
Other Comments
Staff was really nice
Shirley
May 23, 2018
Brampton, ON, Canada
Enjoyed Most
nice room with good view of falls.
Other Comments
poor service in keg restautant.quality of food served not that good.showers in room need a good cleaning.
william
May 18, 2018
Hamilton, ON, Canada
Enjoyed Most
Everything
Other Comments
Quality, professional fast service
Gheorghe
May 19, 2018
Kitchener, ON, Canada
Enjoyed Most
views
Reesheba
May 19, 2018
Sharon Hill, PA, USA
Enjoyed Most
Very clean, very quiet.
Prima
May 18, 2018
Tiny, ON, Canada
Enjoyed Most
The room was great!. The convenience of having the Keg on the hotel and overlooking the falls added an extra touch to our mother's day celebration.
Awilda
May 17, 2018
Ajax, ON, Canada
Other Comments
View from the hotel room was not as described at the time of booking.
Erion
May 14, 2018
Mississauga, ON, Canada
Enjoyed Most
The room was gorgeous! clean, view was awesome. Will definitely be going back!
Trynda
May 15, 2018
Markham, ON, Canada
Enjoyed Most
The view of the falls was spectacular.
William
May 11, 2018
Newaygo, MI, USA
Other Comments
The quality of food is despeakable. Hordes of people in lobbies, in lines to elevators, in breakfast.
Vitaly
May 16, 2018
Acton, ON, Canada
Enjoyed Most
The view of course. The proximity to the falls and the casino. Enjoyed the afternoon drink as well as the buffet breakfast.
Other Comments
I think the biggest complaint is the cost of parking. We have a handicap sticker so that mitigates some of the cost.
Robert
May 12, 2018
Oro-Medonte, ON, Canada
Enjoyed Most
The view of the falls
Other Comments
They really need to improve with their breakfast. The food was cold, not a bit warm. No bacon, very little selection. Toaster did not toast my bread. It was not a seat down breakfast like they say. Everything you had to do for yourself, even water to drink. The exercise room was closed I think for renovation but was not informed st check in. Thanks
May 12, 2018
Scarborough, ON, Canada
Other Comments
The room was right above Cococabana restaurant/Bar that played super loud music till midnight..even though we were on the 36th floor, we heard every single word
Andrea
May 13, 2018
Uxbridge, ON, Canada
Enjoyed Most
The view of the Falls from our room.
Other Comments
Receptionist was very helpful and made us feel valued as guests of the hotel
Alan
Apr 25, 2018
Kitchener, ON, Canada
Enjoyed Most
Vouchers included and view of the room
Other Comments
N/A
Kandace
May 08, 2018
Newmarket, ON, Canada
Enjoyed Most
Location
BRAD
May 10, 2018
GRAND RAPIDS, MI, USA
Enjoyed Most
The view
Chad
May 08, 2018
Toronto, ON, Canada
Enjoyed Most
The view of the falls
Sharon
May 01, 2018
Saint George, ON, Canada
Enjoyed Most
The ambience, and the professionalism.
Jacob
May 01, 2018
Philadelphia, PA, USA
Enjoyed Most
Nice room beautiful view.
Robert
Apr 20, 2018
Richmond Hill, ON, Canada
Other Comments
Best location overlooking both falls.
Rui
May 09, 2018
Ottawa, ON, Canada
Enjoyed Most
The view from my room
Other Comments
We were told our car would be valet parked. We went to have our car brought to us and had to ride a shuttle. That should have been explained at check in.
Janie
Apr 28, 2018
Anderson, SC, USA
Enjoyed Most
the view , cleanlines of room
Milan
May 07, 2018
Mississauga, ON, Canada
Enjoyed Most
Location and free upgrade
Other Comments
Awesome
Yaniry
Apr 24, 2018
Collingwood, ON, Canada
Enjoyed Most
location and view
Heidi
May 09, 2018
Pickering, ON, Canada
Enjoyed Most
The view - that's it.
Other Comments
Wi Fi was not included with the room even though it says 'free WiFi' but that was only in the lobby plus there was an extra charge for everything. There was a blood stain on our bed which was disconcerting and unpleasant. The breakfast was advertised as a 'made-to-order' breakfast but it was just a very poorly executed buffet breakfast that wasn't very good. We didn't even use our breakfast voucher for the second day as we disliked the breakfast that much. Made to order usually means your breakfast ordered from a menu and served to you at your table. I felt this was very misleading as this was one of my main reasons for choosing this deal. Finally, the bathroom only had a shower, sink and toilet. I would have preferred a full bathroom equipped with a bathtub.
Penny
May 07, 2018
Toronto, ON, Canada
Enjoyed Most
The view, the staff, the beautiful suite, the location.
Other Comments
We were shocked at the high cost for parking.
Claudia
Apr 11, 2018
Macomb, MI, USA
Enjoyed Most
The view from the room and the room itself
Other Comments
The staff were fabulous! Way too many people for us especially at breakfast (we went at 8 am), again at dinner - noisy and extremely crowded, at 7:50 am waited for elevator for 35 min. All elevators were always overcrowded with me getting pushed to the back. Not a hotel we will return
Joan
May 11, 2018
London, ON, Canada
Enjoyed Most
Falls view
Other Comments
great
Laurie
May 01, 2018
Milton, ON, Canada
Enjoyed Most
Location, view, buffet, reception in the evening, basically everything :)
Christina
Nov 17, 2017
Toronto, ON, Canada
Enjoyed Most
Clean room with comfortable bed and the view.p
Sandra
Mar 07, 2018
Walkerton, ON, Canada
Enjoyed Most
We live this hotel and have been there a few times
Kathrynn
Feb 11, 2018
Simcoe, ON, Canada
Enjoyed Most
Overall it was a good experience. The lady who worked in the front section of the breakfast area was great!
Other Comments
The elevators took a long time to go up and down.
Loretta
Mar 14, 2018
Toronto, ON, Canada
Enjoyed Most
The double queen suite with lots of space and huge window!
Other Comments
Staff was most helpfu and accommodating!
Paul
Mar 01, 2018
Kitchener, ON, Canada
Enjoyed Most
fallsview room is perfect
umar
Feb 06, 2018
Brampton, ON, Canada
Enjoyed Most
View and the keg
Other Comments
Only bad experience was they put us in the room next to room under construction with jack hammers and drills from 8 a m until 5 p m. Not expected in a hotel of this quality
Stephen
Apr 01, 2018
Brantford, ON, Canada
Enjoyed Most
Location and view
Adam
Mar 17, 2018
Shakespeare, ON, Canada
Enjoyed Most
The room was amazing
Other Comments
Hidden taxes
mark
Mar 06, 2018
mississaega, ON, Canada
Enjoyed Most
The view of the falls although our room was a little off to the side. The room/suite was nice. The free drink along with the buffet breakfast, however there was no bacon offered. We liked the proximity to the Casino and of course the Keg
Other Comments
We are aware of the location of this hotel but we find the cost of parking prohibited. And that will probably be the reason that we don't stay there AND the cost of WI-FI in the room.
Robert
Mar 22, 2018
Warminster, ON, Canada
Enjoyed Most
Wonderful suite with view of the falls
Other Comments
Valerie on the breakfast crew was most helpful and very pleasant
Deborah
Mar 11, 2018
Whitby, ON, Canada
Enjoyed Most
View of the falls
Other Comments
Things inside the hotel were premium priced such as the keg, arcade, parking. Quite a bit more than the other hotels on the same street.
Ankur
Mar 16, 2018
Mississauga, ON, Canada
Enjoyed Most
The view
Other Comments
Construction and jackhammers also paint smell
Gary
Mar 07, 2018
Kit, On, Canada
Enjoyed Most
Great location
Other Comments
Was very busy so it seemed difficult for them to keep up with the demand for breakfast and snacks. They had lines of people waiting to eat, and even to check in. Overall stay was good, besides that. The Travelzoo deal ended up being an amazing discount!
Anthony
Mar 30, 2018
Hudson, OH, USA
Enjoyed Most
View of the falls and the made to order breakfast
Other Comments
Great location
Ida
Mar 17, 2018
Vaughan, ON, Canada
Enjoyed Most
View
Other Comments
Breakfast wasn’t as I remembered it to be like , before I had kids .
Josie
Mar 16, 2018
Hamilton, ON, Canada
Other Comments
No WiFi in the room have problems that day no welcome drinks was closed that they by 5 pm the hotel was in construction and we have a noise for some gus children's
Hamza
Mar 15, 2018
Bowmanville, ON, Canada
Enjoyed Most
Niagara Falls is great. The hotel has significantly gone down in terms of service, staff and experience.
Other Comments
Staff is extremely rude and unhelpful. Made the experience a negative one.
Tehani
Feb 21, 2018
Mississauga, ON, Canada
Enjoyed Most
the falls view
David
Mar 28, 2018
Ottawa, ON, Canada
Enjoyed Most
The breakfast buffet was a nice touch and my favourite part about this hotel stay.
Other Comments
$60 Parking is absurd. Park one minute away at the casino parking garage and pay $5-$20 upon leaving.
Pay nearly $10 per device for wifi - not acceptable when you are paying more that $200 a night to stay there.
Pool was small for such a large hotel, the pool deck was also unclean with lots of hairs and fuzz.
I was “upgraded” to a family suit ... when a family suite is what I had booked. I was told we would be gaining a washroom and an extra pull out couch. With five of us, I thought this would be nice. I waited an extra hour for the room to be ready and the “fallsview” that I had paid for was an obscured one. We could only see the Canadian falls if we stood right in the window and looked way to the left. The tower hotel was right outside our window and we had a better view of their hotel rooms than of the falls.
There was some garbage left in our room from previous occupants.
The alarm clock was still set to 5:50am from previous occupants and woke the whole family up before the sunrise! That was an unwelcome wake up call.
The room felt fairly dark and closed in.
I’ve stayed at the Sheraton and the Marriot and enjoyed both better than I enjoyed the Embassy.
There is an opening window in the rooms and it was nice to sleep to the sound of the falls.
The breakfast was enjoyable with a good variety, an omlette bar (20 min wait) and a good view.
Melissa
Feb 21, 2018
Lakefield, ON, Canada
Enjoyed Most
We all had such a great time I can’t name just one thing that was the best. The room was amazing we were right on top of the falls. The staff were so helpful and friendly. It was a wonderful experience. Thank you Rheannon
Rheannon
Mar 14, 2018
London, ON, Canada
Enjoyed Most
Room with a view
Other Comments
Didn't know it cost $35.00 extra to park overnight and parking was off site.
Staff were friendly and helpful.
Jean
Mar 22, 2018
Uxbridge, ON, Canada
Other Comments
The hotel was outstanding exceot the Keg restaurant in the hotel was very expensive and not Keg quality but must say the friendly staff made up for reduced food qualty
Schroter
Feb 09, 2018
Brampton, ON, Canada
Enjoyed Most
Suite layout and view of the Falls
Other Comments
Breakfast buffet was not a highlight :(
JAMIE
Feb 10, 2018
Waterford, ON, Canada
Enjoyed Most
Comfort of the room/ease of booking/location
Sharon
Mar 14, 2018
Markham, ON, Canada
Enjoyed Most
Good breakfast, rooms clean with nice adjoining room with door for baby to sleep
Other Comments
Exterior of windows of the suite could use a cleaning
Neil
Mar 23, 2018
London, ON, Canada
Enjoyed Most
location, right beside overlooking the falls
Other Comments
Was greeted with no on site parking available and the valet insisting that valet parking was $80Cdn. Had in my reservation $60Cdn and a giant side on the outside wall stated $60Cdn. The hotel staff were excellent in upgrading our room and only charging us $35Cdn. Very apologetic and helpful. Did not know why the valet had stated $80Cdn.
Natalie
Feb 18, 2018
Hamilton, ON, Canada
Enjoyed Most
Location, love having 2 rooms for when little one falls asleep.
Other Comments
Thought it was strange that the Travelzoo family option was for one king bed but the couples option was for 2 queen beds. Would reverse.
Danette
Mar 17, 2018
Toronto, ON, Canada
Enjoyed Most
Pool, hot tub
Darryl
Mar 21, 2018
Collingwood, ON, Canada
Other Comments
Did not like the new tax that you had it on DNF
Jeff
Mar 03, 2018
Richmond Hill, ON, Canada
Enjoyed Most
The view was breathtaking
Other Comments
The hotel was great....the bed and pillows were super comfortable....
Joseph
Mar 03, 2018
Hamilton, ON, Canada
Enjoyed Most
Location, large room
Other Comments
Pool was way over-chlorinated, really long waits for the elevators, parking crazy expensive. Otherwise a good hotel
Tara
Mar 16, 2018
Cambridge, ON, Canada
Enjoyed Most
Big clean room with great view of the falls.
Other Comments
Room was big and nicely decorated. Clean room and beautiful views. Would definitely recommend and would go back again.
Sophie
Jan 27, 2018
Ajax, ON, Canada
Enjoyed Most
Staff at front doors...kitchen the bell man....Joanne at TGIFS. ....cleaning staff were excellent. Very friendly.
Other Comments
Front desk check out.it is ridiculous thst they would not waive tourism fee.
Construction noise.
Christine
Jan 21, 2018
Ancaster, ON, Canada
Enjoyed Most
The greetings taffeta. ...bell hop, maids, restaurant staff at TGIF were outstanding. They went out of their way to make us happy. (Front desk....not so much)
Fabulous view but sitting area should be by the window instead of the beds.
Other Comments
We're told we were ligated to pay the LEGALLY OPTIONAL tourism fee be a use it was booked through Travelzoo. After walking to the casino in extremelycoldweather, was told that we had to back and have our $25 voucher signed by concierge, we were EVER TOLD that at Check in.
Prices at TGIF were ridiculously inflated.
Asked for adjoining rooms mo the ago....instead of booking us side by side there was a room booked in our adjoined room.
Christine
Jan 21, 2018
Ancaster, ON, Canada
Enjoyed Most
The buffet breakfast...the big rooms ...comfortable beds ...the deals ...location
Other Comments
No free wifi ...has be done one day . Or charge $5 per day if needed . $10 per device is pricey
Joanna
Dec 20, 2017
Orangeville, ON, Canada
Enjoyed Most
tfe room
paul
Jan 23, 2018
Milton, ON, Canada
Enjoyed Most
The view from our room was great. I liked that idea of having a refrigerator and microwave in the rooms.
Other Comments
The hotel was too busy, but having the honors card helped us get some services efficiently. Pool too small to hold the capacity of the people in that hotel. Food too expensive. Parking fee was ridiculous $60 per night
Charlotte
Jan 05, 2018
Woodbridge, ON, Canada
Enjoyed Most
Great view
James
Jan 21, 2018
OttawaKanata, ON, Canada
Enjoyed Most
we upgraded to a presidential suite for very little more and had spectacular view with a great massage chair to use thoroughly enjoyable
Keith
Jan 05, 2018
Cambridge, ON, Canada
Enjoyed Most
The View
Other Comments
Only issue is they charge you extra for parking!
Maria
Jan 26, 2018
Mississauga, ON, Canada
Enjoyed Most
Great view (33rd floor)
Deborah
Jan 17, 2018
Hanmer, ON, Canada
Enjoyed Most
Fallsview
Other Comments
Renovations have given a new life to the property
Saurabh
Dec 19, 2017
MississaugaMississauga, ON, Canada
Enjoyed Most
Convenient location to Casino and Falls
Sharon
Jan 20, 2018
Mississauga, ON, Canada
Enjoyed Most
Location and the view.
phillip
Jan 09, 2018
Waterloo, ON, Canada
Enjoyed Most
Beautiful Fallsview room. The rooms were lovely and clean. Dinner at the Keg was lovely and service excellent!
Cara
Jan 19, 2018
Waterloo, ON, Canada
Enjoyed Most
We enjoyed the breakfasts and the pool!
Sean
Jan 05, 2018
Whitchurch-Stouffville, ON, Canada
Enjoyed Most
The room was nice and spacious!
Other Comments
Parking is way to expensive to the point where you don't feel like you're getting a deal at all. I have never stayed at a hotel where parking is $60/day. Hopefully Hilton makes some changes to that. All in all we had a great time
Dominic
Dec 23, 2017
Toronto, ON, Canada
Enjoyed Most
The view is terrific. Also eating at the Keg is a wonderful experience.
David
Jan 11, 2018
Elizabethtown, PA, USA
Enjoyed Most
Location, fallsview room, price, restaurant in hotel
Other Comments
Parking is too costly
Alexandra
Jan 23, 2018
Waterdown, ON, Canada
Enjoyed Most
the veiw
Other Comments
The room rates were very good with there promotion but all restaurant and bar prices were way over priced
Anne
Dec 22, 2017
Martintown, ON, Canada
Enjoyed Most
room overlooking the falls
Other Comments
great experience overall. did not like the parking $60 (/day?) for valet service with no other option...
niall
Jan 05, 2018
Hamilton, ON, Canada
Enjoyed Most
Restaurants and having the suite option
Peter
Jan 08, 2018
Markham, ON, Canada
Other Comments
Only valet parking option $60..shuttle bus in and out ! Extremely costly and inconvenient
THOA
Jan 04, 2018
Guelph, ON, Canada
Enjoyed Most
The view of the falls from our room and the restaurant and the great service
Amy
Jan 11, 2018
Getzville, NY, USA
Enjoyed Most
Rooms were nice
Other Comments
Parking is too expensive and not everyone wants a valet or to be shuttled. I like easy access to my vehicle.
Jason
Dec 23, 2017
Wallaceburg, ON, Canada
Enjoyed Most
perfect view of the falls
Other Comments
jacuuzi tub in the room was great! Friendly and helpful staff and valets
Gwen
Jan 16, 2018
Huntsville, ON, Canada
Enjoyed Most
PEACE AND QUIET!!!! THE VIEW IS SOOTHING
Other Comments
disappointed in the keg this year. we come every year for our anniversary, and we didn't even get a complementary desert this year. the prices are high compared to other kegs around the area
cathy
Jan 05, 2018
Hamilton, ON, Canada
Enjoyed Most
The view.
Ian
Jan 30, 2018
Burlington, ON, Canada
Enjoyed Most
Elegant, clean, very good breakfast and value adding cocktail hour, location above falls, across from casino also great. If the weather had been kinder, we could have taken the funicular from just across the street down to the falls
Other Comments
The only down side was the distant sound of work being done, probably to higher floors, not loud enough to disturb you, just there.
Rolf
Jan 31, 2018
Guelph, ON, Canada
Enjoyed Most
The view of falls
Other Comments
Need bathrooms upgrades
alexandru
Jan 31, 2018
Markham, ON, Canada
Enjoyed Most
This was a great deal, which included a Fallsview room. We got a fantastic view of both the Horseshoe and American falls from our 23rd floor suite.
Other Comments
The suite was very clean and comfortable, with a bed right by the window overlooking the falls. The buffet breakfast was good, with excellent service and plenty of tables by the window looking out over the falls. There is no direct path from the hotel to the falls, so you have to walk a fairly long way around to get there - something to consider if booking in the winter. The $60 parking fee is astronomical, so we didn't park at the hotel.
Michel
Dec 21, 2017
Toronto, ON, Canada
Enjoyed Most
The clean room and quality beddings.. Shower pressure was very enjoyable.
Other Comments
I work in security and the smooth and rapid elevator ride was well noticed. Quiet music playing in the lobby and gift store hours were a nice touch.
Jan 24, 2018
scarborough, ON, Canada
Enjoyed Most
The room with amazing fallsview and dinner at the keg.
Other Comments
The TGI Fridays in embassy is not an honest restaurant, cutting corners with the discount provided and adding additional costs to the bill.
Alikhan M
Dec 23, 2017
Mississauga , Ontario, Canada
Enjoyed Most
Comfortable suite overlooking the beautiful view of the falls in a very good price.
Excellent value vauchers
Esti
Dec 20, 2017
Thornhill, ON, Canada
Other Comments
They should of let Travelzoo know that the owner was having a party and booked everything up. I would of picked a different date.
Cherie
Dec 23, 2017
Guelph, ON, Canada
Other Comments
Parking is outrageous at $60. Thankfully we read the reviews and parked at the casino just a few steps away from the lobby doors for $5.
Anna
Dec 20, 2017
Courtice, ON, Canada
Enjoyed Most
Location, service, view
Other Comments
would go again
Anna
Dec 19, 2017
Woodstock, ON, Canada
Enjoyed Most
Location and view of the Falls but there are lots of other hotels with similar features that we will stay at next time.
Other Comments
We paid full price for an extra night of "Deluxe King Fallsview" but because we had also booked a Travelzoo room we only received a small King room with no soaker tub (which we had several times in the past)
$60/night for parking is criminal!! We parked at the Casino & got free parking with our show ticket then only paid $5 on the Monday we left.
Hotel was extremely crowded & chaotic with unsupervised children running everywhere! Almost got stabbed with a fork by child running through breakfast buffet.
Dinner at the Keg was crowded, noisy and food was cool and mediocre. Service was great however!
Tim
Jan 24, 2018
London, ON, Canada
Enjoyed Most
The view of the falls
Laura
Jan 16, 2018
Brantford, ON, Canada
Enjoyed Most
The extras like the get together from 4 to 6 with a drink and munches is greet.
The breakfast is wonderful . The parking is too expensive .
Other Comments
The extra fees on (tourist tax) the final bill is way too high, and you also charge it on the parking fee makes the parking too expensive.
Joe
Jan 24, 2018
London, ON, Canada
Enjoyed Most
The view of the falls from our room was spectacular.
Other Comments
The jacuzzi in our room wasn’t working and in less than 5 minutes a maintenance person was in to fix the problem. Great service!
Elaine
Jan 06, 2018
Haldimand County, ON, Canada
Enjoyed Most
wonderful meal at the Keg in the same building
Susan
Dec 19, 2017
Toronto, ON, Canada
Enjoyed Most
The room was beautiful and had an excellent view of the Horseshoe Falls. I especially appreciated the separate sitting area with TV. It's perfect for families with small children so that the adults can relax during the evening after the kids are in bed.
Other Comments
We thought the hotel was an excellent value, and would definitely look for future deals.
Jennifer
Jan 04, 2018
Kitchener, ON, Canada
Enjoyed Most
Very good customer service. Clean room and lots of towels. Ice on every floor. All staff including housekeeping very friendly. Valet parking excellent.
Other Comments
Not please with The Keg at their check in desk. Very curt and impolite. TGI Fridays were great.
Judith
Jan 05, 2018
Port Colborne, ON, Canada
Enjoyed Most
The view was fantastic from the suite.
Ken
Jan 04, 2018
Petrolia, ON, Canada
Other Comments
Hidden fees and the alarm clock was set to 5am which woke me up. The alarm clock should have been reset by hotel staff.
Donald
Dec 19, 2017
Toronto, ON, Canada
Enjoyed Most
Our room was pleasant with a terrific view of the falls.
Other Comments
Beware: at checkin, they tried to give us a room with two queen beds with a city view when our reservation clearly said a king bed suite with a view of the falls. When I showed her the reservation in black and white, she did give us the right room. Also note, the free reception with two free drinks and snacks in the evening requires standing in a rather long line to get well liquor and a mixer in a small plastic cup, and the snacks are just potato chips and pretzels. Likewise, if you don't go to the free "cooked to order breakfast" [only omelettes are cooked to order and that requires standing in a second long line], before 8am, the breakfast will require a long wait; we went at 8:30, and 30 minutes to get into the buffet. Most of the hot food (scrambled eggs, oatmeal, sausage) was completely cold. The coffee and fresh fruit was nice enough, and the staff tried hard, but it was kind of a circus with children running everywhere. By 9:30 i'm guessing the wait was 45 minutes.
CAROL
Jan 06, 2018
Atlanta, GA, USA
Enjoyed Most
Nice room, well equipped.
Other Comments
Better pillows suggested.
Kim
Jan 14, 2018
Vaughan, ON, Canada
Enjoyed Most
Our room was spectacular!
Linda
Jan 04, 2018
Embrun, ON, Canada
Enjoyed Most
room and dinner at the keg
Other Comments
I didn't appreciate the cleaner knocking at our door at 930am as check out is at 11
Lisa
Jan 17, 2018
Brampton, ON, Canada
Enjoyed Most
Location
Other Comments
Great for a getaway
Rob
Jan 31, 2018
West Nipissing, ON, Canada
Enjoyed Most
Great view of the falls.
Other Comments
It seemed to be kids day at the zoo. Not sure what it was but it was crowded with a lot of kids, noisy,and breakfast as well as the evenIng reception were a mess.
George
Jan 06, 2018
Waterloo Regional Municipality, ON, Canada
Enjoyed Most
friendly staff and location
John
Jan 19, 2018
Dashwood, ON, Canada
Enjoyed Most
The view!!!!!
Brenda
Jan 19, 2018
Ancaster, ON, Canada
Other Comments
Great overall package.
Earl
Feb 04, 2018
HamiltonHamilton, ON, Canada
Enjoyed Most
The beautiful room and view. The value was also very big.
Other Comments
Amazing stay! Thank you for a wonderful experience.
Kelly
Jan 16, 2018
Burton, MI, USA
Enjoyed Most
View of the fall
Other Comments
Parking is crazy expensive
Irosha
Jan 06, 2018
Toronto, ON, Canada
Enjoyed Most
amenities and package deal
Other Comments
Every staff member we dealt with was more than accommodating and so pleasant
Murray
Jan 31, 2018
Sarnia, ON, Canada
Enjoyed Most
The view from our room.
Other Comments
The nightly reception was not like any other that we have attended. The add said online 2 drinks per adult and we got one. There was also way too many people for the size of the area.
Debra
Jan 08, 2018
East Lansing, MI, USA
Other Comments
We booked our get away and were told we could go to the Keg that night for dinner over the phone. There was a christmas party that night and had to make other dinner plans. We were told we had a falls view room but our view was of the side of another hotel. The staff at the keg were extremely rude.
JOSH
Dec 24, 2017
Plympton-Wyoming, ON, Canada
Enjoyed Most
The view was awesome
Other Comments
You will definitely be asked if you d like to upgrade. CAD40 for view and jacuzzi or CAD 25 for full fallsview. I was taken by surprise as the travelzoo specifically stated Fallsview prices. This statement should be corrected on Travelzoo as it is misleading.
Grace
Dec 25, 2017
Singapore, Singapore
Enjoyed Most
The view
Other Comments
The coupons/bonus items were great for meals. I wish wine tour and casino credits could be exchanged for other items for those non-drinkers/ non gambling people like us. But that is a picayune issue.
Harriette
Jan 12, 2018
Geneva, OH, USA
Enjoyed Most
Buffet breakfast
Other Comments
Expensive parking
Winnie
Jan 16, 2018
Vaughan, ON, Canada
Other Comments
Great staff and very helpful.
Paul
Jan 11, 2018
Pain Court, ON, Canada
Enjoyed Most
Staff very friendly,accommodations very clean, spectacular view from our room overlooking the Falls, very good breakfast, (manager’s happy hour a bit skimpy), very convenient to Falls...great package but parking OUTRAGEOUS!
Jean
Jan 19, 2018
Warren, OH, USA
Other Comments
The Valet parking is definitely overpriced for hotel guests at $60/day. And the car wasn't even driven to the door for us, but we had to take the shuttle to get to our cars. Maybe Travelzoo can notify interested customers about this catch?
Monique
Nov 14, 2017
Markham, ON, Canada
Enjoyed Most
The view from the room and the breakfast.
Other Comments
Haley at front desk was awesome but yet her Manager Akshay was complete waste of time. Haley called him over to help us out since we wanted to have 4 rooms on the same floor instead he threw a marketing pitch at us and left while Haley was able to help us out by giving us 3 out of the 4 rooms on the same floor.
Syed Adnan
Mar 29, 2017
Milton, ON, Canada
Enjoyed Most
Spectacular view of both the Falls. Excellent cooked-to-order free breakfast. Very clean and cozy room setting. Hotel location is very convenient to all major attractions. Very good package deal offered by Embassy Suites Hotel.
Other Comments
Free room Wi-Fi would make this a perfect package deal.
Albert
Nov 16, 2017
Mississauga, ON, Canada
Enjoyed Most
Proximity to the falls and casino. Also very close to bars and places to relax in.
Alex
Nov 07, 2017
Pickering, AB, Canada
Enjoyed Most
The spacious room and the Falls' view from the room.
Other Comments
Waiting for checkin was too long. I waited for over half hour just for checkin. This was probably the longest wait time for a hotel checkin.
Alan
Nov 07, 2017
Markham, ON, Canada
Other Comments
As advertized.
Nov 01, 2017
Mississauga, ON, Canada
Enjoyed Most
view
Burkhard
Nov 25, 2017
Woodstock, ON, Canada
Enjoyed Most
Fantastic view of the Falls. Great meal at the Keg.
Angela
Nov 28, 2017
Scarborough, ON, Canada
Enjoyed Most
The staff were very attentive and provided good service. But the best was the view of the falls, that view is spectacular.
Other Comments
Parking is expensive.
Debbie
Dec 18, 2017
Toronto, ON, Canada
Enjoyed Most
very good
paul
Nov 21, 2017
Thorold, ON, Canada
Enjoyed Most
view
Other Comments
awkward room layout and even more awkward bathroom. small vanity, no towel racks, very small space.
Grace
Mar 30, 2017
Frankford, ON, Canada
Other Comments
We chose not to use your too expensive parking. Your parking staff were a bit too pushy re that and not allowing time to unload
Emily
Dec 16, 2017
Oshawa, ON, Canada
Enjoyed Most
Falls view
Henry
Apr 05, 2017
North York, Toronto, ON, Canada
Enjoyed Most
Lovely room with a great view of the Falls.
Other Comments
While the Evening Reception and Breakfast add value to the hotel package, they are both so busy that they aren't really enjoyable.
Lillian
Nov 01, 2017
Guelph, ON, Canada
Enjoyed Most
The view ! Supper at the Keg was good too.
Jim
Oct 31, 2017
Durham, ON, Canada
Enjoyed Most
waiter at keg gave free dessert for anniversary and waiter at breakfast was very helpful and courteous ,and initiated accident injury report to manager
Other Comments
my wife fell in hot tub do to lack of bath mat availability , had to persuade a manager to do an incident report , bath matt came to room day later on request of housekeeping was over charged for parking had to be adjusted at ck out as result of fall spent 8hrs at emergency hospital at niagra falls , as result of fall had to cancel rest of holiday were planning to go to Hampton inn New York , did I also mention this was our 35 anniversary stay also dinner at Fridays' was a disaster also spent $81 dollars on food that was not fit for a dog waiter forgot silverware had to ask wife wanted mash potatoes instead of Frys was given as an after thought that were ice cold gave waiter tip in change no thanks was given
Ron
Nov 15, 2017
Waterford, ON, Canada
Enjoyed Most
The view. We received a 2 room suite on the 39th floor.
Other Comments
The floor was currently under construction between 8-5pm. This wasn't a problem at check-in, but we did hear the noise in the morning before check-out, but it was not unbearable.
Kara
Nov 14, 2017
Oshawa, ON, Canada
Enjoyed Most
The room was great...clean, nice size and love the fact that it has a microwave. The snacks and breakfast were also really good.
Other Comments
Pool was too cold. ..would have been nice if it was warmer.
Leslie
Apr 06, 2017
Toronto, Ontario, Canada
Enjoyed Most
The rooms were great. Dinning was also very good. Great location as well.
Rodney G
Nov 02, 2017
Severn, ON, Canada
Enjoyed Most
The location was wonderful, the staff is very friendly and helpful.
Other Comments
Very nice hotel, staff very helpful.......too bad for all the tourism fee's......they add up
Peggy
Nov 21, 2017
Welland, ON, Canada
Enjoyed Most
Proximity to falls, clean rooms and good service
Other Comments
The front desk staff were courteous and accomodating
Luke
Nov 04, 2017
Vaughan, ON, Canada
Enjoyed Most
Breakfast and cocktail hour was a great surprise and give this hotel an added touch that separate it apart from the rest
Other Comments
My family and I had an amazing time. My room was situated too high and too too much of the back of the Falls I went to reception to ask for a better view unfortunately i was told it was 75.00 to upgrade. Other than that and the 2 hr wait at the keg for a window seat we had an unforgettable and memorable experience at your hotel. Thank you.
Kempatie
Nov 14, 2017
Hamilton, ON, Canada
Enjoyed Most
The view from our room.
Other Comments
We are not pleased at all by the fact that after talking to the manager she would not remove the Tourism Improvement Fee from our account.
Also, their parking fees are ridiculously over priced!
Sandra
Apr 06, 2017
Courtice, ON, Canada
Enjoyed Most
We love the view!
Other Comments
We have been here a few times prior and booked through the hotel on their special offers. Doing it through Travelzoo was actually a bit disappointing as the room was att eh end of the building and these rooms are smaller without a couch or comfy chair in front of the window. I asked for a different room and was told that this was what we had booked as it was what Travelzoo had booked. I don't think I will book it through Travelzoo again... it seems like their "we want you to be satisfied" policy does not apply if using Travelzoo
Joan
Apr 07, 2017
Norwich, ON, Canada
Enjoyed Most
Location, Ambience, Free Breakfast, spacious room
Other Comments
Great Hotel, I have stayed in many hotels in the Falls. This one is one of the best.
Tom
Nov 13, 2017
Grimsby, ON, Canada
Enjoyed Most
Jessica on the front desk was amazing
Wendy
Nov 03, 2017
Angus, ON, Canada
Enjoyed Most
Good value, very comfortable bed.
Agnes
Nov 03, 2017
Toronto, ON, Canada
Enjoyed Most
The free stuff and location
Sherry
Dec 06, 2017
Burford, ON, Canada
Other Comments
Breakfast food wasn’t hot enough
Bonnie
Dec 02, 2017
Hamilton, ON, Canada
Enjoyed Most
The rooms are a great size, comfy beds, very clean.
Meghan
Mar 28, 2017
Kitchener, ON, Canada
Enjoyed Most
Viewing the falls from the room was wonderful! The breakfast was very busy but lots of food and it was great that it was included in the price.
Other Comments
We parked at the Casino and walked over. Saved a lot of money on parking.
Sean
Nov 15, 2017
Whitchurch-Stouffville, ON, Canada
Enjoyed Most
Value and location
Naomi
Mar 21, 2017
Brampton, ON, Canada
Enjoyed Most
The view and the hospitality.
DarShell
Mar 30, 2017
Dearborn, MI, USA
Enjoyed Most
The VIEW!!!!!!
Richard Pershing
Oct 29, 2017
Alpharetta, GA, USA
Enjoyed Most
View
Breakfast
pat
Nov 03, 2017
Phila, AL, USA
Enjoyed Most
Food, bed were comfy, service was very warm and professional
Other Comments
The new parking arrangement is far to expensive at $60.00 a night
Leroy
Nov 08, 2017
Lion's Head, ON, Canada
Enjoyed Most
GREAT!!!!!
Oct 27, 2017
Chicago, IL, USA
Enjoyed Most
Everything was super!
Oct 27, 2017
Chicago, IL, USA
Enjoyed Most
The rooms were very claustrophobic with a tiny window and it costs $65.00 to park there and it's not even on site - had to take a shuttle to get to your car. Ridiculously overpriced!! We will not be back and would not recommend this hotel to anyone - surprised it's a Hilton hotel! Not impressed
RHIANON
Nov 21, 2017
Toronto, ON, Canada
Enjoyed Most
Location was a real plus. View from room was great.
Other Comments
Parking at 35 a night a tad expensive.
HOWARD
Apr 05, 2017
TORONTO, ON, Canada
Enjoyed Most
What is there not to love? It was a milestone birthday for me and I enjoyed every moment of it.
Lynda
Nov 23, 2017
Vaughan, ON, Canada
Enjoyed Most
Friendly service, clean room, Managers reception....great experience once again
Lynda
Nov 23, 2017
Vaughan, ON, Canada
Enjoyed Most
2 room suite
Cassandra
Dec 13, 2017
Woodstock, ON, Canada
Enjoyed Most
I've been to Embassy suites before, just this most recent time had some bad experiences, before was good
Other Comments
There was no hot water at night. Someone from front desk didn't bother to help us to scan a document when we needed, and send us to the gift shop across street, who doesn't have a scanner. Luckily, there was another nice lady at the front desk helped us to scanned.
Jay
Mar 21, 2017
Aurora, ON, Canada
Enjoyed Most
Good view of the falls, open the curtain in the morning to see the falls from my bed,
Howard
Nov 10, 2017
Toronto, ON, Canada
Enjoyed Most
Room and fallsview
Sony
Nov 07, 2017
Orillia, ON, Canada
Enjoyed Most
The view and the proximity to the falls, restaurants and the new casino.
Other Comments
The rooms are a bit worn looking. Parking is overpriced. The "snack and drink" hours were below standard.
Sandra
Apr 05, 2017
Guelph, ON, Canada
Enjoyed Most
We paid to upgrade to a ‘presidential’ suite and it was very nice room. Massage chair was a hit. The hotel is nice overall and close to casino and restaurants.
Other Comments
Parking fee is outrageous.
Kiersty
Dec 13, 2017
Paris, ON, Canada
Enjoyed Most
the view, location of the hotel the coupons which really helped. I found the food prices high especially when you are on a pension. We did enjoy the Keg and Fridays the food was excellent and the staff friendly and efficient.
Other Comments
I appreciated the opportunity to upgrade for a fair price it was a wonderful room and a special treat. We also appreciated the discount for Handicap parking. The gentleman who opened the inside door for us was very friendly, helpful with directions and welcoming when you entered. He wore a sport coat and yellow scarf not a black and yellow ski jacket like the parking attendants. Starbucks as too expensive 4.00 for a scone is ridiculous.
Carole
Dec 17, 2017
Saint Joachim, ON, Canada
Enjoyed Most
L accès au Gym 24/24 hrs. La vue sur les chutes était aussi incroyable de notre chambre le 2501. Le déjeuner et collation du 4 à 6 était très bien.
Other Comments
Leurs membres des services à tous les niveaux étaient excellents.
Richard
Nov 01, 2017
Clarence Creek, ON, Canada
Enjoyed Most
The room and view was spectacular.
Other Comments
first of all the heat was not working so we had to call for a serviceperson to come.. When we arrived the valet said it would cost $60. for them them to bring our vehicle away or we could do it ourselves. I assumed(big mistake) that this would include bringing it back just like the last trime we stayed.(last time it did NOT cost $60. ) The next morning we had to take a shuttle to get our car. Also we had to pay tourist tax on the car parking and on the room. WE ARE NOT TOUrists. We live 45 minutes away and I was born in the falls.
wendy
Oct 28, 2017
Haldimand County, ON, Canada
Enjoyed Most
Just a night away with the kids to enjoy a meal and look at the falls, great location.
Other Comments
Did not enjoy the staff at the Keg, the 2 young ladies at the door seemed more interested in their conversation then customers (this happened twice Thursday, November 9/17 8PM), was quite annoyed by this, not sure I will go back. Although the server was very good.
Jane
Nov 13, 2017
Hamilton, ON, Canada
Enjoyed Most
We upgraded the suite when we arrived. It had a spectacular view of both falls and it's a great location.
Other Comments
I forgot about the parking at Niagara--add a fee of $25 to $60 a day depending on the service you want.
Mike
Mar 29, 2017
Grand Rapids, MI, USA
Enjoyed Most
View from the room was great!
Other Comments
The vouchers they gave us for meals, drinks and casino free play made the value very close to free. Our suite was large and very nice and the view of the falls was amazing.
Marie
Nov 28, 2017
Mayfield, NY, USA
Enjoyed Most
The views and the extra perks that came with our booking. Breakfast was amazing
Mark
Dec 05, 2017
Shelburne, ON, Canada
Enjoyed Most
I upgraded my room to a premium suite for additional $50 plus 13% HST and 10% tourism improvement fees, it was well worth the extra cost because of the great view of the falls.
Other Comments
Make sure you check your statement before you leave the hotel because they charged me $35 for parking when I parked elsewhere. They did refund me but I question how they made this mistake to start with. I was told that the tourism improvement fees (also called facilities fees) was not optional but I will research it if I go back because I am not convinced it is a mandatory requirement by the city.
Lincoln
Apr 08, 2017
Kingston, ON, Canada
Enjoyed Most
Fallsview.
Other Comments
Parking to expensive. Shouldn’t have to pay Facility fee.
Lynda
Dec 01, 2017
Neustadt, ON, Canada
Enjoyed Most
Fallsview awesome view. We think
Other Comments
We think the Faciility fee should be optional. The parking fee is way to much.
Lynda
Dec 01, 2017
Neustadt, NU, Canada
Enjoyed Most
Check in and the view of the falls
Scott
Dec 08, 2017
Simcoe, ON, Canada
Enjoyed Most
Location and view.
Other Comments
Although I gave this hotel 5 stars because I truly enjoy the location and accommodation, I struggle with the price of PARKING. The valet parking is $60cd/$43us. The problem is it is not truly valet parking. You drop of your keys when you arrive at the hotel as usual for valet parking. However, you are driven by shuttle bus to a lot 5 minutes away to retrieve your vehicle. We waited outside in the cold to catch the shuttle. Apparently this change was implemented 6 months ago. I was told the on site parking was under renovation and would have cost $80 per night. I understand parking is expensive at the Falls. I have been many times. However, the term "valet" is misleading.
Kathleen
Nov 11, 2017
Burlington, ON, Canada
Enjoyed Most
Hotel is right at the Horseshoe falls and is the best hotel for falls view in all of Niagra Falls. Hotel rooms are floor to ceiling windows which makes it even more enjoyable to watch from. Nice hotel which is close to lots of different things to do/eat within an easy walking distance. Parking at the hotel is a little pricey (more then $50 and requires a shuttle to get your car) so casino parking a block away is a smart option with very little inconvenience.
Shelley
Nov 08, 2017
Toronto, ON, Canada
Enjoyed Most
Breakfast buffet and the view of the falls
Stephen
Mar 25, 2017
Tiffin, OH, USA
Enjoyed Most
Location, vouchers, price, comfort
Other Comments
Might need more housekeeping staff. Room wasn't ready till well after 5. They upgraded the view in compensation for the inconvenience but am sure they wouldn't have had enough rooms for all the guests waiting till 6 for their rooms. Staff held their composure during the chaos. I'm not sure I'd have done so well. It was a great "staycation" for us.
Mary Ann
Nov 07, 2017
Guelph, ON, Canada
Enjoyed Most
Everything else was good.
Other Comments
Bed and pillows.
Nimtez
Mar 22, 2017
Scarborough, ON, Canada
Enjoyed Most
Suppose it's very good view but unfortunately that day was heavy rain .
Other Comments
I think you should make some options for the rooms which are CANADA 's view or US plus CANADA 's view then we don't have to upgrade when the front deck sell to us , because it should be no chance have room if we want .
rachel
Apr 09, 2017
Markham,
Other Comments
Parking is really pricey. You can park at the casino for 5.00.
Angela
Dec 15, 2017
Trenton, ON, Canada
Enjoyed Most
Everything was perfect.
Other Comments
We Were able to enjoy some of the extras such as the afternoon cocktails, and dinner at the Keg. Bringing able to just park the car and walk everywhere was wonderful.
Peter
Apr 05, 2017
Hamilton, ON, Canada
Enjoyed Most
Actual value for money if u use the extras included and found other parking across the street is good
Other Comments
The room had t been used or cleaned in awhile. Very dusty, clocks not changed from daylight savings time.. front desk did not record Hilton information so had to go back. Elevators slow and big lineups for breakfast and drinks. Quality of food and drinks has gone down and cheapened since last there. Parking fee of $60 ridiculous. Room very small and view minimal. Bed not really king size. No bath tub in room, just a shower
Diane
Nov 11, 2017
Burlington, ON, Canada
Enjoyed Most
close to Casino & fall.
Other Comments
Parking cost is too high.
Paula
Nov 07, 2017
Newmarket, ON, Canada
Enjoyed Most
Great package deal with fabulous breakfast choices, convenient location, room with view of Falls and helpful staff.
Neil
Nov 10, 2017
Kitchener, ON, Canada
Enjoyed Most
fallsview room and everything else plus coupons
Paul
Nov 24, 2017
Chatham, ON, Canada
Enjoyed Most
View of falls, good restaurants and breakfast.
William
Nov 18, 2017
Branchburg, NJ, USA
Enjoyed Most
Great size rooms great location great view love the keg views . What more can you ask for .
Janet
Dec 05, 2017
Saint Clements, ON, Canada
Enjoyed Most
The room
Other Comments
There was a mix up re registration and waiting to go to,our rooms to find out there was already someone I there. We were with Doreen Seidl and also a mix up with their situation.
Cecile
Mar 25, 2017
sarnia, ON, Canada
Enjoyed Most
Views, easy access to many activities
Other Comments
Very busy hotel, great location
John and Barbara
Nov 21, 2017
London, ON, Canada
Enjoyed Most
The great upgrade based on our previous visit
Anthony
Nov 14, 2017
Ajax, ON, Canada
Other Comments
The power was out room was Hot no breakfast
Looking for compensation
Like a complementary stay
Anthony
Oct 02, 2017
Ajax, ON, Canada
Enjoyed Most
the keg dinner
Chelsea
May 07, 2017
Clarkston, MI, USA
Enjoyed Most
Clean spacious room and the view
WEI
Mar 21, 2017
NORTH YORK, ON, Canada
Enjoyed Most
Our view of the Falls from our suite.
Robert
Apr 03, 2017
Amaranth, ON, Canada
Enjoyed Most
Falls view room and front desk staff
Other Comments
Parking at the hotel is expensive and it takes a long time to get your car. Park at the casino it's cheaper and ALOT more convenient. The interior of the hotel needs a makeover. Front desk staff were great!
Brian
Mar 29, 2017
kinkora , PE, Canada
Enjoyed Most
View, location, convenience
Other Comments
The staff did not inform us the ‘tourist improvement fee (approx. $11.00) was voluntary....really $11.00!
Doug
Oct 25, 2017
Claremont, ON, Canada
Enjoyed Most
Included breakfast, drinks, casino, meal and winery voucher
Other Comments
Guaranteed Fallsview doesn't always mean you actually get a good view of the falls. Could mean you see the falls partially or only if you stand by the window looking in the opposite direction.
Joseph
Dec 13, 2017
Cayuga, ON, Canada
Enjoyed Most
They accommodate with no problems, we had a few and they were corrected right away. Everyone was so nice to deal with.
Other Comments
The rooms that faced "The Tower hotel" not the greatest...especially when the beds face the hotel and NOT the falls?!?! Very weird. Parking was very expensive and I didn't like the fact parking was not on site.
Dana
Nov 18, 2017
Mississauga, ON, Canada
Enjoyed Most
Everything, it was just perfect all around.
dan
Nov 02, 2017
dupoint, PA, USA
Enjoyed Most
Our friends Lillian and Gerry used this trip and thoroughly enjoyed the room they had overlooking
both falls. Everything on the trip was as advertised.
Other Comments
We and our friends have enjoyed this overnight trip and always look forward to it.
Anita
Apr 05, 2017
Mt. Hope, ON, Canada
Enjoyed Most
Upgraded room for only $30. Great views, breakfast was more than anticipated, beautiful room.
Robin
Mar 31, 2017
Hamilton, ON, Canada
Enjoyed Most
Lovely room and lovely view
Rosa
Apr 06, 2017
Toronto , Ontario, Canada
Enjoyed Most
The room we were given was great we had a view of the falls, which was the same room I had taken my 90 year old aunt to a couple years prior and she just sat in the chairs and was totally amazed at the falls it was great because she would not have been able to walk to the Falls
Other Comments
One thing I was really disappointed in was the $60.00 charge to have your car parked and also the fact that you had to pay $10.00 if you wanted to sit by a window when having breakfast.
Gloria
Nov 05, 2017
Sombra, ON, Canada
Enjoyed Most
The view.
Valerie
Oct 27, 2017
Caledonia, ON, Canada
Enjoyed Most
Fallview Room, fallview dinner, and fallview breakfast
Other Comments
My room # 2008 had smoky smelling even though it is not a smoke- free room,whole night couldn't all into sleep in this room because of the smell.
Vivian
Mar 23, 2017
Richmond Hill, ON, Canada
Enjoyed Most
Beautiful view of Falls. Room, keg restaurant
Dana
Nov 02, 2017
North Bay, ON, Canada
Enjoyed Most
The location is great. View is fantastic, well worth the money. The breakfast is a bonus.
Other Comments
The parking is not convenient and the fee is too high. $60 and the next door casino is $5 per exit. The tourist improvement fee and other charges are quite acceptable but not parking. We just parked elsewhere and walked in this winter day.
Ariel Yushan
Dec 08, 2017
DraytonDrayton, ON, Canada
Other Comments
Good breakfast view room location
John
Nov 29, 2017
Toronto, ON, Canada
Enjoyed Most
The view was gorgeous and this deal was a great option!
Karli
Nov 29, 2017
Sunderland, ON, Canada
Enjoyed Most
the room and view
Other Comments
excellent buffet breakfast
LAURIE
Oct 28, 2017
Toronto, ON, Canada
Enjoyed Most
The view from our room was nice.
Other Comments
Be prepared for the increase in costs.... The $114 rate turned into $192 after various Canadian taxes and the $35/night to park you car off site. Was $65/night to park it there at the hotel. Very nice breakfast in the morning and the room was quite nice as well.
Theodore
Mar 24, 2017
DeLand, FL, USA
Enjoyed Most
Location, great breakfast, staff very friendly and helpful. Room was huge and the view of the falls was amazing
Other Comments
Only downside is the high cost for parking your vehicle.
Mar 25, 2017
Sooke, BC, Canada
Enjoyed Most
It was relaxing and very needed time just to chill out and have fun as a couple for an evening.
Other Comments
We ate dinner at the Keg and our waitress was Melanie, she has been an employee there for 14 years, she was excellent and we really enjoyed her.
Dec 07, 2017
Canton, OH, USA
Enjoyed Most
Everything. The people were lovely, our room was quite satisfactory and the place was clean.
Peter
Apr 05, 2017
Collingwood, ON, Canada
Enjoyed Most
The room and its view
Other Comments
Great place
Rob
Nov 22, 2017
West Nipissing, ON, Canada
Enjoyed Most
The view from our room was amazing!
Other Comments
Parking is expensive and can be somewhat confusing. There is no parking at the hotel, it is all offsite. But the attendants try to be helpful.
Elizabeth
Mar 30, 2017
Valencia, PA, USA
Enjoyed Most
Spacious room, good view
Other Comments
None
Choy Chu
Nov 03, 2017
Brentwood, NY, USA
Enjoyed Most
Clean and great view of the Falls!
kathryn
Dec 05, 2017
Burlington, ON, Canada
Enjoyed Most
The atmosphere was great as was the staff and food.
Bernadette
Dec 16, 2017
Toronto, ON, Canada
Enjoyed Most
View
Other Comments
Great staff, loved the suite, liked the extra's provided (coupons, breakfast, social drinks etc.)
Frank
Nov 15, 2017
Port Hope, ON, Canada
Enjoyed Most
The view from my window. The pillows are so soft and the bed is very comfortable. Staffs are friendly.
Mylene
Apr 05, 2017
Waterloo, ON, Canada
Enjoyed Most
Location and the Keg on the 9th floor
Other Comments
The only concern is the parking cost of $60 Cdn. per night. This is way too expensive. We parked a block away at the Niagara Casino for $5 Cdn.
Louis
Nov 09, 2017
Strathroy, ON, Canada
Enjoyed Most
Location
Lynda
Nov 08, 2017
Binbrook, ON, Canada
Enjoyed Most
It was very clean and the staff was awesome. Also, best coffee in the world.
Robert
Dec 09, 2017
Twinsburg, OH, USA
Enjoyed Most
This time we enjoyed TGI Fridays on sight instead of needing the car to go out for a meal. I am unable to do much walking, so for us to go out every time we would have to have the car! This was very convenient since it was also rainy the two days.
Other Comments
I would really like to see cash coin operated vending machines in place of those tokens left in the room. I think that is the ONLY negative.... the cost of those used against the room!
Henry
Nov 08, 2017
Kitchener, ON, Canada
Enjoyed Most
Without a doubt this hotel has the best view of the Falls, and The Keg is located right in the hotel.
Other Comments
The rooms are competitive with the Hilton. The view is better.
Parking is expensive, though ($60. Canadian, $43 U.S. for valet parking). The casino parking lot is half a block away and ranges between $5 and $20 depending on the day - more expensive on weekends, obviously).
Edmond and Mary
Oct 28, 2017
Waterloo, ON, Canada
Enjoyed Most
Room size and view of falls. Entire site was very clean.
Other Comments
We will definitely be coming back!
chris
Nov 02, 2017
Goodwood, ON, Canada
Enjoyed Most
Beautiful comfortable room with breathtaking view. Breakfast was great and friendly staff, in particular , valet, cooks and servers for breakfast.
Other Comments
We are locals who wanted to get away for a night and sleep in for once as we have young children at home. When we checked in we were offered an upgrade to larger room with better view and jacuzzi for $35 extra. We took them up on it and were women with hammering/ construction next door right behind our bed which started at 6 am. When we complained, they confirmed that yes they were doing construction on our floor starting at 6 am. We saw the construction guys coming out of room next to us. After being put on hold several times, thry offered us a free movie, then late check out for free which was useless to us since we needed to be back home before regular checkout. I asked to speak to supervisor and was put on hold again and they finally said they would reimburse the upgrade fee. Why would they put us there to begin with knowing about the construction. I suspect they must get commission for the up sale?? And then to have to fight to even get the upgrade reimbursed. This ruined our entire experience. Wasn't impressed with the $60 parking fee, tourist tax( not tourists but locals) and $20 for a movie rental.. not much of a deal after all that.
Tiffany
Oct 31, 2017
Welland, ON, Canada
Enjoyed Most
relaxing in a nice hotel and viewing the Falls
David
Nov 01, 2017
Washago, ON, Canada
Enjoyed Most
The views are spectacular. The suite was great with a separate lounge area. Very clean.
Debra
Nov 09, 2017
Amsterdam, NY, USA
Enjoyed Most
The view from the room
Other Comments
Everyone was so friendly
Nov 09, 2017
Chatham, ON, Canada
Enjoyed Most
Close to everything
Nancy
Nov 28, 2017
Maple, ON, Canada
Enjoyed Most
Very clean room! And superb location
Other Comments
Grest staff
Frances
Nov 11, 2017
Eagle Lake, ON, Canada
Enjoyed Most
Everything
christina
Apr 07, 2017
toronto, ON, Canada
Enjoyed Most
View of falls, large room
Brent
Nov 28, 2017
Ayr, ON, Canada
Enjoyed Most
everything :)
Denis
Oct 28, 2017
Ottawa, ON, Canada
Enjoyed Most
The rooms are nice and the beds are comfortable.
Other Comments
Price per night was advertised as $95 per night actually cost $119,00 per night. When asked why they said the advertised price was in US dollars they converted it to Canadian. They also wanted to charge $60 per night for parking, which is ridiculous.
Gary
Nov 08, 2017
Windsor, ON, Canada
Enjoyed Most
Easy check in, parking great staff.....
Gary
Nov 08, 2017
Grand Bend, ON, Canada
Enjoyed Most
The view
Other Comments
The hallway on the twentieth floor was cold
John
Nov 10, 2017
Grand bend, ON, Canada
Enjoyed Most
Definitely the ambience - room was lovely and had an amazing view of the Falls
Other Comments
The overnight parking rate is exorbitant!
Dennis
Nov 14, 2017
Mississauga, ON, Canada
Enjoyed Most
Views
David
Nov 15, 2017
Burlington, ON, Canada
Enjoyed Most
View. Keg restaurant.
Other Comments
Parking very expensive ($60) considering you have to take shuttle bus to retrieve your vehicle.
Barry
Oct 30, 2017
Oakville, ON, Canada
Enjoyed Most
Room
Hans
Mar 12, 2017
Windsor, ON, Canada
Enjoyed Most
It's proximity to other Niagara Falls amenities and the view of the Falls!
Jason
Feb 28, 2017
Edmonton, AB, Canada
Enjoyed Most
The room and bathroom was very clean and comfortable. Casino and restaurants were close enough to walk too.
Other Comments
The parking was very inconvenient. We were told by travel zoo that on site parking was 25 and that valet was 35 only to get there and be told that valet is 50 dollars and 25 dollars for off site parking that you need to be shuttled to everytime you need to get to your car. As a result we were unable to make our wine tour...which was the bases of our trip to the falls. The keg was over crowded and loud...not ideal for a romantic dinner...mind you we did travel during March break.
Serina
Mar 20, 2017
Scarborough, ON, Canada
Enjoyed Most
The view of the falls
John
Mar 14, 2017
Walkerton, ON, Canada
Enjoyed Most
Everything was lovely except the weather!
Other Comments
The room was great, and the staff were great, and the breakfast was great! We would do it again.
Ivanka
Mar 17, 2017
Burlington, ON, Canada
Enjoyed Most
Spacious and clean room including the towels. We will stay here again in the future.
Other Comments
Efficient serving of omelet in the buffet breakfast.
Mary Ann
Mar 16, 2017
Guelph, ON, Canada
Enjoyed Most
The room was terrific. Beautiful view and spacious
Other Comments
Way too many people on the same special at the same time. Parking and getting in and out of hotel could be better. Really chaotic.
rahim
Mar 14, 2017
toronto, AB, Canada
Enjoyed Most
Room was excellent
Other Comments
Long line-ups to check-in; 30 minutes. Room not ready fro another 25 minutes. Long wait for meals during dinner. Long waits for elevators; almost missed breakfast due to wait periods. Valet parking crazy!!
Bruce
Mar 14, 2017
Scarborough, ON, Canada
Enjoyed Most
Very nice room, really enjoy our stay
Other Comments
very noisy at the breakfast time, but serve very quickly, need for breakfast at least some vegetables
TETYANA
Mar 14, 2017
MISSISSAUGA, ON, Canada
Enjoyed Most
The room size, comfortable beds and the incredible view of the falls!
Other Comments
The 10% marketing fee added to the bill. After a lengthy chat with a duty manager it was credited. Breakfast was not good at all. Coupons included such as free round of mini putt at the fun zone came with a $3 per person fee to enter the building. Even with a $30 off coupon at the Keg our meal was over priced. What normally costs $120 max at the Keg elsewhere cost us $202.
Room was great including view. Will not be returning to Niagara Falls due to the hidden costs.
Michele
Mar 13, 2017
GRAND-BARACHOIS, NB, Canada
Enjoyed Most
The view from our room.
Other Comments
Friendly helpful staff.
Keith and Beate
Mar 07, 2017
Janetville, ON, Canada
Enjoyed Most
Clean, comfortable room with a nice view of the Canadian Falls for our two young grandchildren to enjoy.
The hotel is very close to the falls which makes it a short walk to the falls and also to the casinos and other attractions.
Other Comments
Although the hotel did honour our Travelzoo price for parking, the hotel valet parking has increased substantially and is far too expensive.
Karen
Mar 18, 2017
Waterloo, ON, Canada
Enjoyed Most
On site restaurants (The Keg,TGIF) and coupons, especially easy to get to since the weather was bad.
Other Comments
Elevators took too long; view wasn't what we expected; parking fee too high, especially for outdoor, off-site parking and having to clear snow all around our vehicle to get out of spot; bathroom too small; walls were not sound proof (we could hear people talking next to our suite and in halls).
Cathy
Mar 16, 2017
BarrieBarrie, ON, Canada
Enjoyed Most
View of falls from room, fast check in despite being very busy.
Other Comments
Valet parking was $50 with come and go privelidelges. Quick and curteous though. Alternative ws off site parking that they would shuttle you to for 25. If you went anywhere it would be another 25.
Jeffrey
Mar 07, 2017
Brantford, Ontario, Canada
Other Comments
The stay was almost PERFECT till the end when we had to stand outside in -10C storm waiting to be picked up by a shuttle to go to an off site parking location for our car, the line up was so long we waited for the 4th shuttle which was 45 minutes before we got to the car
Sad thing about it there were families with young children also waiting in the frigid weather
VERY DISAPPOINTING for a hotel of this quality
Ken
Mar 16, 2017
Cambridge, ON, Canada
Enjoyed Most
Location, view, and beautiful spacious rooms.
Wendy
Mar 03, 2017
Goderich, ON, Canada
Enjoyed Most
The room
Rosemary
Mar 16, 2017
Oshawa, ON, Canada
Enjoyed Most
View of the falls. Clean room, nice towels.
Other Comments
I had understood that I had booked a falls view room with two queen beds. When we got there, the concierge said that we had a city view room but she upgraded us to a falls view suite. It all turned out fine, but I was confused because I thought I had booked something different than what it sounded like when she first said what we had.
Mar 14, 2017
Statford, ON, Canada
Enjoyed Most
The view was excellent and the price was reasonable.
Other Comments
The eating space for breakfast and the Keg restaurant had a great view of the Falls and staff was excellent.
Steve
Mar 08, 2017
Pittsburgh, PA, USA
Enjoyed Most
The vouchers.
Peter
Mar 07, 2017
Mississauga, ON, Canada
Enjoyed Most
Suite Upgrade, amazing view of both Canadian and American Falls.
Other Comments
Have stayed here numerous times including an overnight stay with family members celebrating 50th anniversary.
Andrew
Mar 01, 2017
Mount hope, ON, Canada
Enjoyed Most
The view was great. Most of the staff were very pleasant.
Other Comments
The valet parking was a opportunist money grab.
Kenneth
Mar 02, 2017
Cambridge, ON, Canada
Enjoyed Most
The room was beautiful and the best view of the Falls I ever had
Annette
Feb 27, 2017
Rochester, NY, USA
Enjoyed Most
Everything was wonderful.
Melissa
Mar 17, 2017
Toronto, ON, Canada
Enjoyed Most
the rooms was wonderful spectacular view, unfortunately it was during a snow storm which impacted the view which was snowed out.
Other Comments
The reception snacks are not as good as they use to be. I would suggest a little more variety.
Nancy
Mar 21, 2017
Oakville, ON, Canada
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