Monterey

Portola Hotel & Spa

Member rates available
Travelzoo Staff

Why We Love It

  • Ranked on Condé Nast Traveler Readers' Choice Awards in 2017 as one of the Top Hotels in Northern California
  • On-site craft brewery, outdoor pool and kids club
  • The hotel has the largest day spa in Monterey
  • A five-minute drive to Monterey Bay Aquarium and Cannery Row

92%
Enjoyed This
(64 Member Ratings)
"Great value for the price. Centrally location to pier, cannery row, downtown."
Ray
09. Nov 2018
San Ramon, CA, USA

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Map & Directions

If you can fly into Monterey regional airport, it’s easiest to take a taxi to the hotel. The journey only takes 10 minutes, and renting a car is probably more hassle than it’s worth -- parking is expensive and there are numerous one-way streets in the area. The nearest international airports are San Jose (about 80 minutes away) or San Francisco (just under two hours' drive) and the hotel provides both self-parking and valet parking (extra charge).

Rooms & Rates

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Overview

On the coast among the wineries and beaches of central California lies the Portola Hotel & Spa at Monterey Bay, which recently completed a lobby renovation and added a new restaurant. This child-friendly property is also home to the area’s largest day spa and Monterey's original craft brewery.

The hotel is set on a historic plaza and is within walking distance of the vibrant Fisherman’s Wharf and Monterey Bay Aquarium (ask at the hotel about tickets -- they are the same price as when you buy direct, but are valid for two days instead of one). It's also a good location for business travelers (Monterey Conference Center is just next door), and Santa Cruz and Julia Pfeiffer Burns State Park are both about an hour's drive for day trips.

The hotel does not have air conditioning, but all nautical-style bedrooms have ceiling fans and large windows or patio doors that open to the sound of the ocean (and the occasional seagull or seal). Most rooms overlook the city or the pool courtyard. Upgrade to a Harbor View Room on the fifth or sixth floor for impressive sea views at night. Wi-Fi is free in the lobby or bar, but available for an extra charge in the guest rooms.

The hotel has three on-site restaurants. There is Jacks Monterey, the hotel's newest restaurant, which opened in April 2017 and features California cultural cuisine; Peter B's Brewpub, a craft brewery; and the Club Room, which offers a European style breakfast buffet daily.

From the press:
  • "You’re in the heart of the action when you stay here" -- Frommer's
  • "[Monterey is] a sanctuary of relaxation and recreation" -- Huffington Post

Amenities

General

  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Extra beds / roll away beds
  • Fitness classes
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Outdoor pool
  • Restaurant
  • Pet-friendly
  • Steam Room

Services

  • 24-hour front desk
  • 24-hour security
  • Beauty treatments / massages (fees apply)
  • Concierge service
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Room service (limited hours)
  • Business center

Room amenities

  • Central heating
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Outdoor space for some rooms
  • Pay-per-view / movies on demand
  • Safe
  • Sitting area
  • Flatscreen TV
  • iPod/iPhone docking station
  • Video games on request

Internet

  • Complimentary Wi-Fi in public areas
  • Internet access (fees apply)
  • Wi-Fi in guest rooms (fees apply)
  • High-Speed Wi-Fi (fees apply)

Bathroom

  • Bathrobes
  • Bathtub
  • Hair-dryer
  • Luxury toiletries

Parking A Parking Fee applies and will be added to your bill:  
Self parking is $20 plus tax, Valet is $23 plus tax, per day. Charges will be added to your bill on checkout.  This rate is subject to change at the discretion of the property.

  • Off-street parking
  • Parking (fees apply)
  • Public car park (fees apply)
  • Valet service (fees apply)

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible pool area
  • Accessible restaurant
  • Accessible spa
  • ADA compliant rooms
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible

Policies

Check-in: Standard Time is 4pm.

No minimum age required to check in. Guests under the age of 18 require parental consent.

Checkout: Standard Time is 12pm.

Children and additional guests: Children ages 18 years and under stay free of charge when sharing parents’ room and using existing bedding (on request). Crib available free of charge for babies up to 15lbs (on request).
Extra person charge is $20 + tax per night and will be added to the bill at the hotel.
Charges will be added to your bill on checkout.

Pets: Pets are allowed on request (maximum 2 pets per room) and will be charged $50 for the first night, $25 for the 2nd & 3rd nights; pet fee has a $100 cap per stay. Charges will be added to your bill on checkout.

Fees: A County Tourism Assessment Fee of $2.00 will be added to your bill at the hotel.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 8am-6pm AET

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

92%
Enjoyed This
(64 Member Ratings)
Ratings & reviews reflect verified member feedback for Portola Hotel & Spa at Monterey Bay (CA) over the past 15 months.
4.3 Ambiance
4.6 Location
4.1 Rooms
4.3 Quality of Service
4.0 Value for the Money
Show Reviews
Enjoyed Most
Great value for the price. Centrally location to pier, cannery row, downtown.
Other Comments
Didn't like the fact that it's pet friendly.
Ray 09. Nov 2018 San Ramon, CA, USA
Enjoyed Most
great staff....nice rooms....comfy beds....steps to downtown & Fishermans Wharf...delicious breakfast with eggs & omelettes made by the Wonderful Linda!!!
Other Comments
Peter B's Brewery in the back of the hotel has great Happy Hour food & drinks.
Tony 08. Nov 2018 Napa, CA, USA
Enjoyed Most
The atmosphere, breakfast,and the quiet. It is centrally located so we can walk to the wharf, downtown and cannery row.
Other Comments
Unfortunately the pool and hot tub were closed during our stay. They were redoing the deck are.
Sally 07. Nov 2018 Sacramento, CA, USA
Enjoyed Most
location of the hotel
Karen 23. Oct 2018 San Ramon, CA, USA
Enjoyed Most
Location and warm chocolate chip cookies when you check in.
Jessica 22. Oct 2018 Glendale, CA, USA
Enjoyed Most
The hotel is nice in a good location that's a short walking distance to Fisherman's Wharf and Alvarado street, so there are many options to eat, drink, and see. Access to the trail is right there too. The hotel has a nice open lobby, rooms are nice. The breakfast with Mimosa was nice. Wifi is fast and reliable.
Other Comments
If you get a room facing the afternoon sun, it gets really hot and the rooms do not have air conditioning. The carbon monoxide detector was chirping because it ran out of batteries and a call to the front desk was ignored, so I had to pull the battery myself. Attempted to make coffee in-room, only to find a live bug (small cockroach go into the Keurig), which grossed us out. I informed the front desk, but nothing was comp'd and said they'd take note of it. So hopefully the next guests staying in the room have those items fixed.
Charlie 21. Oct 2018 Los Gatos, CA, USA
Enjoyed Most
Beautiful hotel with a welcoming staff. The location is walking distance to the wharf and old downtown.
Sarah 19. Oct 2018 Hughson, CA, USA
Enjoyed Most
The breakfast package was the best. Always look forward to this offer.
Eva 18. Oct 2018 Sacramento, CA, USA
Enjoyed Most
Location
CRYSTAL 17. Oct 2018 Modesto, CA, USA
Enjoyed Most
Location
Other Comments
Breakfast was amazing
Raymond 17. Oct 2018 Folsom, CA, USA

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Portola Hotel & Spa

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