Lake Geneva

The Mill Creek Hotel

Travelzoo Staff

Why We Love It

  • The shops, restaurants and waterfront of downtown Lake Geneva are just outside your door
  • This all-suite hotel features full kitchens, whirlpool tubs and fireplaces
  • Many suites feature partial lake views 
  • Parking is free, along with a daily continental breakfast

95%
Enjoyed This
(74 Member Ratings)
"The location in Lake Geneva cannot be beat!"
Lisa
12. Nov 2018
Chicago, IL, USA

Map & Directions

The Mill Creek Hotel is in downtown Lake Geneva, which is an hour from Milwaukee, 90 minutes from Madison and and two hours from downtown Chicago. Ample underground parking is available. 

Rooms & Rates

Check Rates
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Overview

Even though the restaurants and shops of downtown Lake Geneva are literally around the corner, the Mill Creek Hotel retains a calmer feel thanks to the treelined White River slowly flowing alongside the property. This all-suite hotel has been a favorite of families thanks to the many amenities packed into a tight 33-room footprint. 

Suites feature king or queen beds, separate living rooms with fireplaces and sofa sleepers, whirlpool baths and private balconies -- some of which open up to lake views just across Flatiron Park. Full kitchens with full-sized fridges and dishwashers are also standard, perfect for those days where visitors just want to hit the pool and beach and don't have energy for anything else. 

The Mill Creek's underground parking area is free for guests and keeps things from getting snowy during winter months. There's also a sunlit indoor pool with whirlpool, fitness room and even a guest laundry for longer stays. Guests also receive a complimentary continental breakfast as well. 

The heart of downtown Lake Geneva is literally a block away, and seasonal sightseeing cruises of the lake depart in spring, summer and fall from the Rivera boathouse just across the park. Beaches stay open between Memorial Day weekend and Labor Day, which is of course when room prices are higher. 

Amenities

General

  • Infant cots / cribs
  • Newspaper / magazines
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Indoor pool
  • Nightlife / entertainment
  • No pets allowed
  • 100% smoke-free

Services

  • 24-hour front desk
  • 24-hour security
  • Beauty treatments / massages (fees apply)
  • Concierge service
  • Laundry / dry cleaning
  • Room service (limited hours)

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Kitchenette in some rooms
  • Outdoor space for some rooms
  • Safe
  • Sitting area
  • DVD / CD player & library
  • Flatscreen TV

Internet

  • Complimentary Internet access
  • Complimentary Wi-Fi throughout the hotel

Bathroom

  • Bathrobes and slippers
  • Hair-dryer
  • Luxury toiletries
  • Bathtub or shower

Parking

  • Complimentary parking
  • Off-street parking

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible pool area
  • ADA compliant rooms
  • Wheelchair accessible

Policies

Check-in: Standard Time is 3pm.

Minimum age required to check-in: 21.

Checkout: Standard Time is 11am.

Children and additional guests: Children 16 or under stay free of charge when using existing bedding.
Cot available upon request: US$10 plus tax, per night.

Extra beds are not available.
Extra person charge is 20 USD plus tax, per person, per night.

Pets: Only service animals allowed.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: One parking spot per suite available with reservation.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 8am-6pm AET

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

95%
Enjoyed This
(74 Member Ratings)
Ratings & reviews reflect verified member feedback for Mill Creek Hotel, Lake Geneva (WI) over the past 15 months.
4.1 Ambiance
4.7 Location
4.3 Rooms
4.4 Quality of Service
4.5 Value for the Money
Show Reviews
Enjoyed Most
The location in Lake Geneva cannot be beat!
Other Comments
We were given the room right next to check in/the elevator so there was certainly hallway noise. Additionally, there was some loud construction sounding noise in the room above us which was not always pleasant. Lastly, the mattress and pillows absolutely need to be replaced. The mattress is very sloped and far too soft/broken in. And, the pillows are just the opposite and hard as rocks. The sleeping situation made this stay less than ideal.
Lisa 12. Nov 2018 Chicago, IL, USA
Enjoyed Most
Very nice room. Great location.
kevin 11. Nov 2018 Rolla, MO, USA
Enjoyed Most
Size of suite. Perfect location. Fireplace bade it so cozy.
Jo Ann 11. Nov 2018 Mokena, IL, USA
Enjoyed Most
Location...small workout area...Nice machines,open 24/7.
Other Comments
The room was clean and comfortable.
Linda 07. Nov 2018 Darien, IL, USA
Enjoyed Most
Large room with deck and fireplace! Perfect for a long weekend with my husband.
Lauren 06. Nov 2018 Palatine, IL, USA
Enjoyed Most
Perfect location for enjoying Lake Geneva activities. Hotel was quiet and staff at the desk were always friendly and attentive. Rooms and appliances were clean.
Other Comments
Mysteriously, our reservation got cancelled and when I called Mill Creek Hotel 4 days before arrival just to confirm, I was told that "you cancelled the room and we are completely booked." Susan didn't believe me that it was not I who cancelled and had no empathy whatsoever. I told her the email that she had was not me and the phone number she had was not me. Didn't matter to Susan that we had purchased non-refundable tickets and had already made dinner reservations-why would I cancel our room? Our room was cancelled and they were booked solid and there was no convincing Susan to help me. Called Travelzoo and they took excellent care of me, assured me that indeed my reservation was confirmed through Travelzoo, and there would be a room for us and that it was up to Mill Creek to arrange our stay at their hotel or another equivalent room or better somewhere else since it was their error. I was happy that Travelzoo intervened on my behalf and sorry that Mill Creek Hotel never acknowledged or apologized for my frustration and the "too bad so sad" attitude of their staff. While the hotel was OK, I can not recommend them based on their poor customer service and unwilling to help someone who was obviously upset over their mishandling reservations.
LINDA 05. Nov 2018 Oshkosh, WI, USA
Enjoyed Most
Size of room and location.
Other Comments
The rooms are an excellent size, but need to be updated. Clean, but old!
Mary 23. Oct 2018 New Lenox, IL, USA
Enjoyed Most
Loved the amenities, the weather kept us inside and the fireplace and jacuzzi were perfect. Location is close to Geneva Lake, restaurants and shopping. Staff very friendly and helpful.
Other Comments
Looking forward to returning in the summer.
Michelle 22. Oct 2018 Waukegan, IL, USA
Enjoyed Most
/rooms were big and the location was great
Jack 20. Oct 2018 Deer Park, IL, USA
Enjoyed Most
Very relaxing....nice layout of room, good expanded breakfast.
Other Comments
Wish they had an outdoor pool also and indoor pool should have stairs to pool instead of just ladders. We were not able to use.
Martin 20. Oct 2018 Northbrook, IL, USA

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