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San Francisco

Tilden Hotel

Travelzoo Staff

Why We Love This Hotel

  • Boutique hotel opened in 2016
  • Locally sourced food, furniture and artwork found throughout the property
  • Less than a 10-minute walk from Union Square’s upscale shopping and dining
  • The lobby retail bar offers an array of useful items for purchase

Enjoyed This
"Fun little boutique hotel. Similar to others we’ve stayed at in SF near union square. Staff was extremely friendly and helpful. The room and bathroom were small - but that was disclosed in the description upon booking. Great value!"
8. Dec 2019 - San Clemente, CA, USA
See All 48 Member Ratings

Rooms & Rates

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Opened in October 2016, Tilden Hotel is steps from posh shops and restaurants and serves as a bridge between Union Square and San Francisco's up-and-coming Tenderloin district. Known as an artist’s enclave, the neighborhood maintains the gritty appearance of its rougher days but is experiencing a resurgence of galleries and studios. The boutique hotel’s 1928 façade was kept intact, while the building was overhauled from top to bottom. Open, airy spaces feature cherry wood walls, and the property embraces the local community by curating artwork, furniture and even minibar snacks from small Californian businesses.

The intimate property has just 118 rooms and suites, each featuring white walls with sharp, high-gloss black trimmings as well as handcrafted wood headboards and plantation shutters over the large windows. Modern amenities like iHome docking stations, free Wi-Fi, flat-screen TVs and minifridges come standard, as well as toiletries by Malin + Goetz and Marvis. Guests can choose between two double beds or one queen/king bed; for additional space, guests can upgrade to suites with second bathrooms and separate living areas with sofa beds. All accommodations feature keyless entry, allowing visitors to access their rooms through an app.

Guests can enjoy Equator Coffee as well as a slew of teas and breakfast pastries at the newly open Cafe at the Tilden. The Douglas Room, also open as of February 2017, is a cocktail-focused restaurant serving seasonal California cuisine to pair with craft spirits and liquors from across the globe. Room service is available from the restaurant. Guests have access to the hotel’s limited fitness center 24 hours a day, and the hummingbird garden found on the ground floor is a quiet retreat from the bustling city beyond the gate.


General Limited Fitness facilities are available.

  • Gym / fitness center
  • Pet-friendly
  • 100% smoke-free


  • 24-hour security
  • Concierge service
  • Shuttle service (fees apply)

Room amenities

  • Fridge
  • Iron and ironing board
  • Mini bar
  • Safe
  • Sitting area
  • Flatscreen TV


  • Internet access (fees apply)
  • High-Speed Wi-Fi (fees apply)


  • Luxury toiletries

Parking A Parking Fee of $50 plus tax, $70 plus tax for oversized cars per day applies and will be added to your bill at the hotel.  This rate is subject to change at the discretion of the property.
Local area parking is approximately $40 plus tax per night.

  • Parking (fees apply)


  • Accessible meeting room


Check-in: Standard Time is 3pm.
Minimum age required to check in: 18.

Checkout: Standard Time is 12pm.

Children and additional guests: Children 12 or under stay free of charge when using existing bedding.
Extra beds are not available.
Cot available upon request: free of charge.
Extra guest charges will apply as follows:
US$20 plus tax per night for older children and adults.

Extra person charges will be added to your bill at the hotel.

Pets: Pets are allowed on request and will be charged at US$50 plus tax per pet per stay.
Maximum weight: 25 kg.
A refundable cleaning fee of US$100 plus tax, per stay will be charged upon arrival.

Maximum 2 dogs per room, combined weight limit not to exceed 50 pounds.  Breed restrictions may apply.

Fees: A resort/facility fee of US$29 plus tax, per night will be added to the total price of your stay upon check out.
Valet service fee: US$50 plus tax per night.
Valet service fee for oversized vehicle: US$70 plus tax per night.

This Amenity Fee includes:

  • Hot, fresh coffee and tea during your stay each day from 6:00 AM - 5:00 PM
  • Unlimited newspaper and magazine downloads from around the globe through PressReader*
  • High-speed Wi-Fi access
  • Board game rentals
  • Doggie welcome amenity and bowls
  • Discounts on museum tickets and to select area stores
  • Discounts on items in our retail center
  • Delivery fee waived when you order Brown-bag Room Service
  • 24-hour fitness room with a Peloton bike and a Concept 2 row machine
  • Yoga mats
  • Same-day garment pressing and shoe shine
  • Unlimited local calls
  • Store your bags before or after check-out
  • Holding of packages you have shipped
  • $10 Food and Beverage Credit in The Douglas Room

For same-day services, drop items off prior to 10:00 AM.

Additional details: Limited Fitness facilities are available.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 10am-6pm AET

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

Enjoyed This
(48 Member Ratings)
Ratings & reviews reflect verified member feedback for Tilden Hotel (formerly the Hotel Mark Twain) (part of Point Hospitality) over the past 15 months.
3.7 Ambiance
3.5 Location
3.7 Rooms
4.5 Quality of Service
4.0 Value for the Money
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Other Comments
We had two rooms- slightly different configurations- but all good. Beds and accessories were all good (hair dryer, fridge, tv, in room safe, iron & ironing board, complimentary coffee- the only thing we missed was a microwave. Still it was a great value, and the valet parking offers unlimited in/our privileges.
Bethany 30. Dec 2019 Solvang, CA, USA
Enjoyed Most
Fun little boutique hotel. Similar to others we’ve stayed at in SF near union square. Staff was extremely friendly and helpful. The room and bathroom were small - but that was disclosed in the description upon booking. Great value!
Sarah 08. Dec 2019 San Clemente, CA, USA
Other Comments
Radiator heat. Room is either hot or cold. They do provide space heaters upon request. Need high quality comforters/bedding. Nice friendly staff.
Jacquelyn 02. Dec 2019 Richland, WA, USA
Enjoyed Most
Hotel lobby was very clean and staff friendly and efficient. Rooms and bathroom have been redone but kept the vintage charm. Coffee shop was a bonus with $2 off lattes. My Room was clean but dark, bathroom tight especially small sink. Location was in a rough part of the city, with homelessness abound.
jonathan 20. Nov 2019 Palm Springs, CA, USA
Enjoyed Most
So great.
Other Comments
Staff was excellent. Fernando, Trey and all were SUPER!!! Very nice perk to get free coffee and tea in the Bistro. Everything was wonderful and all the staff was great!!! I want to return.
mella 03. Nov 2019 Phoenixphoenix, AZ, USA
Enjoyed Most
Average hotel but good amenities. On the edge of sketchy Tenderloin district with many homeless people in the area. Sad, depressing as opposed to dangerous.
Jerry 29. Oct 2019 Natick, MA, USA
Enjoyed Most
Only thing I would suggest is air conditioning, I assumed at Hotel would have a/c, would not have selected this hotel had I known there was no a/c, will have to make sure in future travels
Dave 28. Oct 2019 glendale, AZ, USA
Other Comments
We had an emergency that prevented us from our planned getaway to SF and the Tilton hotel. We had looked forward for so long. Medical related. Extremely disappointed. I called the hotel to reschedule and learned that it was not possible. And it is clearly stated on the paperwork yes. Things happen so I guess I have learned to not book thru Travelzoo again because it is better dealing directly with hotels
Nan 27. Oct 2019 Sacramento, CA, USA
Enjoyed Most
We stayed here due to it’s proximity to the Orpheum theater. The bldg is old but renovated and nicely done. Our room was good- clean and tidy. The bathroom is teeny but clean and maintained. I don’t think there’s any a/c but an overhead ceiling fan (a nice one with a remote)- but we didn’t need the a/c. It has a radiator for the cold. I had no problem with our rooms but there are a lot of homeless around that area and just wasn’t my favorite part of San Fran. We spent most of our time away- and didn’t like walking around that part. I wouldn’t recommend renting a car as there’s zero parking- although they do have a valet parking if you wanna pay for it. It’s a good central location.
Spencer 22. Oct 2019 Saratoga Springs, UT, USA
Enjoyed Most
Stayed there primarily for the location and the price. It's basically a 3/5 star property.
Other Comments
No dresser in my room; so ok if overnight stay but inappropriate if longer term stay.
David 22. Oct 2019 Durango, CO, USA

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