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The Malvern

Travelzoo Staff

Why We Love This Hotel

  • It's an adults-only hotel & spa -- perfect for a grown-up getaway
  • The spa uses Malvern spring water in its signature treatments
  • It has a spring-water hydrotherapy pool, saunas, a salt grotto & a steam room
  • Its restaurant serves a brasserie-style menu & afternoon tea

"Fabulous place with friendly helpful staff. Food was very good. Hotel and spa area spotlessly clean. Only downside was that nearby road was a bit noisy."
13. Jul 2019 - Usk, United Kingdom
See All 27 Member Ratings

Rooms & Rates

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This award-winning spa hotel, the first to open in Malvern since 1910, is in a rather unassuming business-park setting on the edge of town. The location was picked for its proximity to a borehole that's used to extract the natural Malvern spring water that fills its indoor-outdoor hydrotherapy pool and is used in its signature treatments.

The spring water, which filters through the nearby Malvern Hills, themselves a designated Area of Outstanding Natural Beauty, has attracted visitors to the spa town of Great Malvern for centuries. Today, the hotel's spa offers a portfolio of pampering and restorative treatments that incorporate the water, such as Malvern water ice scrubs that are infused with fresh rosemary, and warm Malvern water foot soaks with fragrant essential oils. Facilities at the spa include its spring water-filled hydrotherapy pool with massage stations, a herbal sauna, a salt grotto, an essential oil-infused steam room and a sauna that's made from naturally aromatic kelo pine wood. There's also an air-conditioned aerobic studio and a state-of-the-art gym.

The hotel and spa are adults-only (no under-18s), making this a good option if you're looking for a grown-up retreat. There are plenty of places to relax and unwind at the hotel, including an Italian-styled area with 200-year-old olive trees. If you can bear to tear yourself away, the shops, restaurants and galleries of picturesque Great Malvern, which sits at the foot of the Malvern Hills, are around 2.5 miles away.

Back at the hotel, there's a restaurant that serves a daytime menu of light bites and sandwiches, plus a brasserie-style evening menu of dishes that incorporate local and organic ingredients where possible. Afternoon tea, including scones with local clotted cream and strawberry preserve, is also served daily from 2pm (24-hour advanced booking required).

The 33 bedrooms are classically decorated and interiors have an Italian influence. They have creature comforts including Egyptian cotton sheets and handcrafted Hypnos beds. There's also a suite with a hydro-spa bath and a comfortable lounge area. 



  • Bar
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Indoor pool
  • Outdoor pool
  • Restaurant
  • Sauna / Steam Room
  • Spa
  • 100% smoke-free


  • 24-hour front desk
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Room service (limited hours)

Room amenities

  • Air-conditioning
  • Iron and ironing board
  • Safe


  • Complimentary Wi-Fi in guest rooms
  • Complimentary Wi-Fi in public areas


  • Hair-dryer
  • Bathtub or shower


  • Complimentary parking


Checkout: Standard Time is 11am.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: Pets not allowed Check-out time is 11am

Know Before You Go

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests under 18 years old are not permitted at this adults-only property.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 10am-6pm AET

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

Enjoyed This
(27 Member Ratings)
Ratings & reviews reflect verified member feedback for Malvern Spa Hotel over the past 15 months.
4.7 Ambiance
4.2 Location
4.7 Rooms
4.8 Quality of Service
4.7 Value for the Money
4.8 Ease of Booking
Show Reviews
Enjoyed Most
Beverley 16. Jul 2019 Swindon, United Kingdom
Enjoyed Most
Fabulous place with friendly helpful staff. Food was very good. Hotel and spa area spotlessly clean. Only downside was that nearby road was a bit noisy.
Annette 13. Jul 2019 Usk, United Kingdom
Enjoyed Most
Staff friendly and efficient. Everything from the kitchen and bar was a delicious delight, and good value.
Other Comments
We’d booked two nights, wished it was three! One of the few places we would go back to.
Paul 07. Jul 2019 Lincoln, United Kingdom
Enjoyed Most
Visit here often, my pick myself up treat...
tracy 06. Jul 2019 bromsgrove, United Kingdom
Enjoyed Most
A very pleasant and relaxing couple of days. It was busy but still maintained a relaxing atmosphere. Food was good in the evening as well as for breakfast. The safe in the room was faulty which they did not fix. The bath was quite high and there was no safety rail and it could of benefitted from a rail over the bath or the wet swimwear.
celia 05. Jul 2019 Bristol, United Kingdom
Enjoyed Most
Love this hotel as has an amazing spa. You can move between the indoor and outdoor pool without getting out. Lots of relaxing chairs around pool. You feel very chilled after staying here. Rooms great and comfortable. Had an excellent steak cooked to perfection. Great friendly service
Patricia 27. Jun 2019 Bristol, United Kingdom
Enjoyed Most
I couldn't fault anything about our visit, FABULOUS, from the Indian head massage in the salon by Georgia, never experienced one quite like it, so attentive, and completely aware of every single movement within the massage, fluid, just the right amount of pressure, it included arms hands shoulders neck and decolletage. Facilities, service and food in the restaurant amazing, we dine at aa rosette places and this place will I'm sure will soon have some as the food was to die for. Loungers around the pool area can be busy although we went on an offer so may have been busier than usual, however, we did get loungers on all occasions we wanted them.
Halina 25. Jun 2019 Coventry, United Kingdom
Enjoyed Most
Not been to this spa before and weather was good so able to use the outdoor pool and jacuzzi as well as the smaller indoor one. Spa facilities are compact but it was quiet so we had sauna, steam room, etc to ourselves. We didn't have have additional spa treatments so unable to comment . Food was delicious and inc cooked breakfast to order rather than self serve from hot plates. Buffet of fruit salad, juice selection, toasts, croissants, etc were self service and beautifully presented. Eve meal excellent and service throughout faultless. Our twin room was spotless, modern and tastefully decorated in grey and jade. We had a "catering cupboard" inc ground coffee, a teapot and lovely biscuits. Endless supply of fluffy towels and robes in spa and bedroom. Enjoyed the pilates class I attended in the health club (inclusive in offer) and gym looked well equipped. Great value for money and would recommend to anyone looking for relaxing mini break with or without additional spa treatments at a modern hotel in quiet location on a business park. An out-of-town medium sized retail park, petrol and coffee chains are within 100 metres but you need transport to get into Malvern town itself. Lovely countryside, rural pubs, etc only couple of miles away. Definitely go again.
Other Comments
Thoroughly enjoyed spa break this weekend and am recommending to friends. Everywhere was spotlessly clean and bedroom decor and facilities lovely. Impressed by standard of food; delicious evening meal and the cooked-to-order breakfast rather than serve yourself from hot plates. Also that proper ground coffee, cafeteria, teapot and proper biscuits in our bedroom. Loved that 'catering cupboard' ! Please congratulate your staff on standard of service in all areas from the initial telephone booking to check-out. They made it a very pleasant relaxing mini break :)
Susan 24. Jun 2019 Cannock, United Kingdom
Enjoyed Most
Treatments, towels and robes provided , Friendly staff ,and excellent food with attentive waitors. Would love to go again.
JEAN 18. Jun 2019 Hereford, United Kingdom
Enjoyed Most
Pool and spa
Susannah 12. Jun 2019 Axminster, United Kingdom

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