Hallmark Hotel Carlisle

Member rates available
Travelzoo Staff

Why We Love This Hotel

  • The building is steeped in history -- it was built for a visit by Queen Victoria in 1853
  • It has a brasserie-style restaurant
  • There's a wine bar that serves a menu of light bites
  • It is just moments from Carlisle railway station

Rooms & Rates

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Set in an imposing Victorian building adjacent to Carlisle railway station, the Hallmark Hotel Carlisle is steeped in history. The building was designed by Anthony Salvin, a pupil of British architect John Nash, who was responsible for Buckingham Palace and Brighton's Royal Pavilion. It was built in time for a visit by Queen Victoria in 1853, and there was a special entrance linking the station to the hotel for her arrival. William Gladstone, who was Prime Minister of the United Kingdom four times, gave an address from one of the hotel's windows in 1890.

The hotel's central location and proximity to the railway station makes it a good base for anyone wishing to explore the area. It's ideally located for visits to the scenic Yorkshire Dales and Cumbrian Fells on the Settle-Carlisle Railway. The Lanes Shopping Centre, which has more than 70 shops and boutiques, is about a 10-minute walk from the hotel. Carlisle Castle, which is more than 900 years old and is now managed by English Heritage, is just a mile away.

There are plenty of places to eat and drink nearby, and the hotel's brasserie-style restaurant serves modern British cuisine and international classics. There's also a wine bar serving lighter bites.

There are five function rooms at the hotel, three of which, including the grand ballroom, are licensed for civil ceremonies. Guests have access to a local fitness club with a swimming pool and a gym for £10 when a valid Hallmark Hotel Carlisle key card is produced at the club's reception.

The 70 comfortable bedrooms have free Wi-Fi. Most have period features including high ceilings and large windows that allow natural light to flood in. For more space, consider upgrading to an executive bedroom.



  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Restaurant
  • Pet-friendly
  • 100% smoke-free


  • 24-hour front desk
  • 24-hour room service
  • Laundry / dry cleaning
  • Safe in reception

Room amenities

  • Central heating
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Flatscreen TV


  • Complimentary Wi-Fi throughout the hotel


  • Bathrobes and slippers
  • Hair-dryer
  • Luxury toiletries
  • Bathtub or shower


  • Parking (fees apply)


  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible path of travel
  • Accessible restaurant
  • Wheelchair accessible


Check-in: Standard Time is 2pm.

Minimum age required to check in: 18.

Checkout: Standard Time is 11am.

Children and additional guests: Infant’s cot/crib and extra beds available on request, free of charge, for children aged 2 and under.

Pets: Pets are allowed on request and will be charged at £15 per night on checkout.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 10am-6pm AET

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

Enjoyed This
(6 Member Ratings)
Ratings & reviews reflect verified member feedback for Hallmark Holdings Ltd t/as Hallmark Carlisle over the past 15 months.
3.2 Ambiance
4.6 Location
2.4 Rooms
4.0 Quality of Service
3.0 Value for the Money
Show Reviews
Enjoyed Most
Other Comments
Shower did not work. Directions to car park do not exist, had to go to reception. Drinks very expensive, especially large drambuie in small tumbler with plenty of ice and suspect measure.
Christopher 27. Oct 2018 Arbroath, United Kingdom
Other Comments
The shower did not work, the tap on the sink swivelled, the handle on the side of the bath was loose the room was generally shabby.
Helen 22. Jul 2018 Ulverston, United Kingdom
Enjoyed Most
Friendly staff
Other Comments
A little tired, but they do day that they are upgrading.
Chris 04. Jan 2018 Coventry, United Kingdom
Enjoyed Most
Other Comments
Felt the hotel was tired especially the room and bathroom. Good location TV unit in the room 201 made the gap at the end of the bed tight.
john 02. Jan 2018 Prestonpreston, United Kingdom
Enjoyed Most
Good location although it was a bit difficult to access in a car. Once you knew where it was and how to get in it the car park was a bonus in the centre of Carlisle. The staff were very helpful and friendly.
Other Comments
The room. There was very little space on one side of the bed making it awkward to get into. The mattress was rather soft. Another couple was given the keycard to our room and came in while we were in it. Twice our keycard wouldn't work and we had to go to Reception to get it re-activated. The toilet seat came off. The thermostat on the shower didn't seem to work and the water was far too hot. The bathroom was very cramped. The buffet breakfast was not really hot enough.
Helen 31. Dec 2017 Bollington, United Kingdom

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