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Hallmark Hotel Gloucester

Travelzoo Staff

Why We Love This Hotel

  • This 4-star hotel has an indoor swimming pool, a gym, a squash court, a spa, a steam room and a sauna
  • Gloucester -- home to a medieval cathedral, historic docks and a plethora of museums -- is a 10-minute drive away
  • The pretty Cotswold village of Painswick, the elegant spa town of Cheltenham and the bustling market town of Stroud are all less than 25 minutes' drive from the hotel

"Lovely stay, great friendly service. Fantastic pool and Jacuzzi."
13. Nov 2019 - Torquay, United Kingdom
See All 114 Member Ratings

Rooms & Rates

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Hallmark Hotel Gloucester is a 4-star hotel in Matson, on the edge of Gloucester, within 15 minutes' drive of some of the city's most popular attractions.

At the historic Gloucester Docks, you'll find the Gloucester Quays outlet shopping complex, the Soldiers of Gloucestershire Museum and the National Waterways Museum, which is in an impressive Victorian warehouse building.

Gloucester Cathedral is a few minutes' walk from the docks. Known for its outstanding medieval architecture, sculptures and stained glass, it's "one of England's most beautiful cathedrals", according to Lonely Planet. The cloisters were the setting for Hogwarts School in the Harry Potter films and feature beautiful fan vaulting.

Just opposite the hotel is Gloucester Ski and Snowboard Centre, which has a 240-metre main slope. Gloucester Golf Club is five minutes' drive away.

Hallmark Hotel Gloucester has extensive leisure facilities, including a health club with a heated indoor swimming pool, a squash court and a gym. There's also a spa, a steam room and a sauna.

The restaurant serves a brasserie-style menu, while the bar serves light bites such as sandwiches and salads. Wi-Fi is free throughout.



  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Fitness classes
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Indoor pool
  • Restaurant
  • Sauna / Steam Room
  • Pet-friendly
  • Spa
  • 100% smoke-free
  • No elevator / lift


  • 24-hour front desk
  • 24-hour room service
  • Airport transfer (fees apply)
  • Beauty treatments / massages (fees apply)
  • Chauffeur service (fees apply)
  • Laundry / dry cleaning
  • Shuttle service (fees apply)
  • Safe in reception

Room amenities

  • Central heating
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Flatscreen TV


  • Complimentary Wi-Fi throughout the hotel


  • Hair-dryer
  • Bathtub or shower


  • Complimentary parking


  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • Accessible spa
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible


Check-in: Standard Time is 3pm.
Minimum age required to check in: 18.

Checkout: Standard Time is 11am.

Children and additional guests: Please use the Special Request field to confirm the age of the third guest.
Cot available upon request, free of charge, for children 2 or under.
Extra bed not available for older children and adults.

Pets: Pets are allowed on request and will be charged at £15 per pet per night.
Supplements are not included automatically in the total price and will be charged directly by the hotel.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 10am-6pm AET

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

Enjoyed This
(114 Member Ratings)
Ratings & reviews reflect verified member feedback for Hallmark Holdings Ltd t/as Hallmark Gloucester over the past 15 months.
3.8 Ambiance
3.6 Location
4.0 Rooms
4.3 Quality of Service
4.3 Value for the Money
Show Reviews
Enjoyed Most
Lovely stay, great friendly service. Fantastic pool and Jacuzzi.
Gabrielle 13. Nov 2019 Torquay, United Kingdom
Enjoyed Most
Lovely hotel. Friendly helpful staff. Not within walking distance of city but this wasn’t a problem as plenty of parking at reasonable prices. Inclusive meal and breakfast was excellent.
angela 12. Nov 2019 Alfreton, United Kingdom
Enjoyed Most
The spa, the bed was very comfortable and the shower was decent.
Other Comments
Customer service was exceptionally poor and infact rude, in particular the spa receptionist. Breakfast was not replinshed with an hour and half service to go. Vegetarian evening meal was poor with little option The service in the evening was exceptionally poor. There was a fire involving the toaster at breakfast and the staff response was poor, and the fire alarm did not actuate even though there were flames and smoke
David 28. Oct 2019 Newton Abbot, United Kingdom
Enjoyed Most
A bit out of the way, further from City Centre than we thought, which is the reason we would not stay again. Swimming pool area was really lovely. Our three course meal was excellent, service a little slow as Resturant was busy, but pleasant helpful staff bustled around. Breakfast ok but nothing special.
Other Comments
Our very nice bedroom was very hot. The quilt cover very thick and heavy, so we did not spend a comfortable night. It would have been nice to have a sheet or blanket in the wardrobe we could have used. I did mention to reception in the morning and was told that we should have rang reception and the items would have been brought to us - but we just didn't like to trouble folks in the middle of the night. Wi fi was not obtainable for first few hours but did come online later.
Carole 26. Oct 2019 Stoke on Trent, United Kingdom
Enjoyed Most
Room was ok
Other Comments
No diabetic option on dine and stay menu. Limited choice of soft drinks at bar for diabetics
Chris 23. Oct 2019 Leominster, United Kingdom
Enjoyed Most
Lovely hotel location out of the way but did not spoil our stay
EDWARD 12. Oct 2019 Neath, United Kingdom
Enjoyed Most
We had a deal and with this deal it proved to be excellent value. Included was a 3 course meal that was excellent. Breakfast was very good
Other Comments
The Hotel Group need to spend some money on furniture, especially in the bar area. This was very dated, damaged and did not look very clean
Graham 11. Oct 2019 Norwich, United Kingdom
Enjoyed Most
Successful mother & daughter get together
Other Comments
Good pool facilities and helpful reception staff
Jane 03. Oct 2019 BRAUNTON, United Kingdom
Enjoyed Most
The food was excellent and the staff very professional in all areas except the spa. The info when I arrived was nonexistent and I only found the fitness room by chance
Other Comments
It was a lovely experience overall and I would like to thank the waiters and waitresses particularly for excellent service.
David 29. Sep 2019 Bristol, United Kingdom
Enjoyed Most
Not easy to find, but worth the visit as a base for touring the area. Food was much better than we anticipated and the rooms were clean and well maintained.
Other Comments
Does take coach parties which can out restaurant under pressure at times - we ate late so did not have to wait an excessive amount of time. Staff seemed to know their tasks and performed well.
William 29. Sep 2019 Scarborough, United Kingdom

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