Hallmark Hotel Gloucester

Travelzoo Staff

Why We Love This Hotel

  • This 4-star hotel has an indoor swimming pool, a gym, a squash court, a spa, a steam room and a sauna
  • Gloucester -- home to a medieval cathedral, historic docks and a plethora of museums -- is a 10-minute drive away
  • The pretty Cotswold village of Painswick, the elegant spa town of Cheltenham and the bustling market town of Stroud are all less than 25 minutes' drive from the hotel

Enjoyed This
"Love this hotel great value for money, leisure facilities, good size bedroom with comfy beds."
7. Mar 2020 - Porthcawl, United Kingdom
See All 63 Member Ratings

Rooms & Rates

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Hallmark Hotel Gloucester is a 4-star hotel in Matson, on the edge of Gloucester, within 15 minutes' drive of some of the city's most popular attractions.

At the historic Gloucester Docks, you'll find the Gloucester Quays outlet shopping complex, the Soldiers of Gloucestershire Museum and the National Waterways Museum, which is in an impressive Victorian warehouse building.

Gloucester Cathedral is a few minutes' walk from the docks. Known for its outstanding medieval architecture, sculptures and stained glass, it's "one of England's most beautiful cathedrals", according to Lonely Planet. The cloisters were the setting for Hogwarts School in the Harry Potter films and feature beautiful fan vaulting.

Just opposite the hotel is Gloucester Ski and Snowboard Centre, which has a 240-metre main slope. Gloucester Golf Club is five minutes' drive away.

Hallmark Hotel Gloucester has extensive leisure facilities, including a health club with a heated indoor swimming pool, a squash court and a gym. There's also a spa, a steam room and a sauna.

The restaurant serves a brasserie-style menu, while the bar serves light bites such as sandwiches and salads. Wi-Fi is free throughout.



  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Fitness classes
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Indoor pool
  • Restaurant
  • Sauna / Steam Room
  • Pet-friendly
  • Spa
  • 100% smoke-free
  • No elevator / lift


  • 24-hour front desk
  • 24-hour room service
  • Airport transfer (fees apply)
  • Beauty treatments / massages (fees apply)
  • Chauffeur service (fees apply)
  • Laundry / dry cleaning
  • Shuttle service (fees apply)
  • Safe in reception

Room amenities

  • Central heating
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Flatscreen TV


  • Complimentary Wi-Fi throughout the hotel


  • Hair-dryer
  • Bathtub or shower


  • Complimentary parking


  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • Accessible spa
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible


Check-in: Standard Time is 3pm.
Minimum age required to check in: 18.

Checkout: Standard Time is 11am.

Children and additional guests: Cot available upon request, free of charge, for children 2 or under.
Extra bed not available for older children and adults.
Please use the Special Request field to confirm the age of the third guest.

Pets: Pets are allowed on request and will be charged at £15 per pet per night.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 10am-6pm AET

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

Enjoyed This
(63 Member Ratings)
Ratings & reviews reflect verified member feedback for Hallmark Holdings Ltd t/as Hallmark Gloucester over the past 15 months.
3.7 Ambiance
3.7 Location
4.0 Rooms
4.3 Quality of Service
4.4 Value for the Money
Show Reviews
Enjoyed Most
Love this hotel great value for money, leisure facilities, good size bedroom with comfy beds.
Caroline 07. Mar 2020 Porthcawl, United Kingdom
Enjoyed Most
What a lovely surprise, this hotel. Lovely warm pool and hot tub which we used as was not too busy. We were given complimentary robes and slippers. 3 course meal was very good, nice bar area , drinks averagely priced. Room very spacious, no hooks for towels unfortunately but comfortable bed. Breakfast good apart from the sausages!
Sally 01. Mar 2020 Hereford, United Kingdom
Other Comments
The place décor was really tired looking, some of the hotel felt really cold. This was not the type of hotel we are used to. Very busy and noisy
Gillian 02. Dec 2019 Tadley, United Kingdom
Enjoyed Most
The hotel was fine for what we wanted. Good value for a one night stay to visit Gloucester. The rooms are adequate, a bit tired and dated, but they have everything you need, and because we paid a low price we felt it represented good value for money. The breakfast was excellent. However, we had our evening meal in the restaurant, and felt that this was poor value for money. The food wasn't great, and the service was inattentive. If we stayed again we would definitely eat somewhere else for our evening meal.
Other Comments
The room was cold, and although it was very cold out when we stayed, the staff hadn't turned on the radiator. We had to search for the second set of towels, which were in a cupboard, so the room clearly hadn't been set up ready for two guests. We found the towels and turned on the radiator, and there was an electric heater in a cupboard which soon had the room warmed up, it just would have been nice if it had felt ready for us.
Sue 24. Nov 2019 Mitcham, United Kingdom
Enjoyed Most
Great value for money booked a return trip for December.
Sharon 18. Nov 2019 Birmingham, United Kingdom
Enjoyed Most
Lovely stay, great friendly service. Fantastic pool and Jacuzzi.
Gabrielle 13. Nov 2019 Torquay, United Kingdom
Enjoyed Most
Lovely hotel. Friendly helpful staff. Not within walking distance of city but this wasn’t a problem as plenty of parking at reasonable prices. Inclusive meal and breakfast was excellent.
angela 12. Nov 2019 Alfreton, United Kingdom
Enjoyed Most
The spa, the bed was very comfortable and the shower was decent.
Other Comments
Customer service was exceptionally poor and infact rude, in particular the spa receptionist. Breakfast was not replinshed with an hour and half service to go. Vegetarian evening meal was poor with little option The service in the evening was exceptionally poor. There was a fire involving the toaster at breakfast and the staff response was poor, and the fire alarm did not actuate even though there were flames and smoke
David 28. Oct 2019 Newton Abbot, United Kingdom
Enjoyed Most
A bit out of the way, further from City Centre than we thought, which is the reason we would not stay again. Swimming pool area was really lovely. Our three course meal was excellent, service a little slow as Resturant was busy, but pleasant helpful staff bustled around. Breakfast ok but nothing special.
Other Comments
Our very nice bedroom was very hot. The quilt cover very thick and heavy, so we did not spend a comfortable night. It would have been nice to have a sheet or blanket in the wardrobe we could have used. I did mention to reception in the morning and was told that we should have rang reception and the items would have been brought to us - but we just didn't like to trouble folks in the middle of the night. Wi fi was not obtainable for first few hours but did come online later.
Carole 26. Oct 2019 Stoke on Trent, United Kingdom
Enjoyed Most
Room was ok
Other Comments
No diabetic option on dine and stay menu. Limited choice of soft drinks at bar for diabetics
Chris 23. Oct 2019 Leominster, United Kingdom

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