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South Of Market

Palace Hotel, A Luxury Collection Hotel

Travelzoo Staff

Why We Love This Hotel

  • San Francisco’s oldest luxury hotel underwent an extensive 2015 renovation
  • This regal, AAA 4-Diamond property has hosted eight presidents and countless celebrities
  • The indoor pool with glass rotunda offers views of the city's skyline
  • There's an on-site Ghirardelli chocolate shop accessible via the lobby

Enjoyed This
"Heated toilet seats, historical hotel, huge luxurious hallways, excellent service, old time pleasures and gorgeous Pied Piper bar and Garden Court!"
10. Dec 2018 - Sebastopol, CA, USA
See All 6 Member Ratings

Rooms & Rates

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The Palace Hotel opened its doors in 1875 as the largest, most expensive hotel in the world. Fresh off a $40 million renovation, San Francisco’s oldest luxury hotel maintains historic touches like vintage mailboxes, a spiral staircase and Austrian crystal chandeliers in the Garden Court’s gold atrium.

Created with royal guests in mind, the Garden Court is the hotel’s crown jewel. Eighty-thousand panes of stained glass filter a rainbow of sunlight over marble columns and sparkling chandeliers, where brunch and afternoon tea are served. The fourth floor is home to an indoor pool under a restored, sky-lit ceiling showcasing the San Francisco skyline. A gilded doorway from the lobby leads to hotel’s on-site Ghirardelli shop.

Accommodations are surprisingly big with crown moldings and 11-foot ceilings making the spaces seem even larger. The renovated guest rooms feature ivory tufted leather headboards, jewel-toned throw pillows, nightstands inspired by vintage travel trunks and all-white marble baths with walk-in showers.

The downtown hotel is just minutes from Embarcadero Ferry Building, Chinatown, Union Square, cable cars and the San Francisco Museum of Modern Art. 



  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Indoor pool
  • Pet-friendly
  • 100% smoke-free


  • 24-hour front desk
  • 24-hour room service
  • Concierge service
  • Express check-in / checkout
  • Laundry / dry cleaning
  • Safe in reception (fees apply)
  • Business center

Room amenities

  • Air-conditioning
  • Iron and ironing board
  • Pay-per-view / movies on demand
  • Safe
  • Flatscreen TV


  • Wi-Fi in guest rooms (fees apply)
  • Wi-Fi in public areas (fees apply)


  • Bathrobes
  • Hair-dryer
  • Luxury toiletries
  • Slippers


  • Valet service (fees apply)


Check-in: Standard Time is 4pm.

Checkout: Standard Time is 12pm.

Pets: Pets allowed

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: Pets allowed Check-in time starts at 4pm Check-out time is 12pm

Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 20 and USD 150 per person (approximately)
  • Fee for in-room wireless Internet: USD 15.99 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 15.99 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 8.00 per hour (rates may vary)
  • Fee for wired Internet in public areas: USD 8 per hour (rates may vary)
  • Valet parking fee: USD 84 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per night
  • Rollaway bed fee: USD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 10am-6pm AET

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

Enjoyed This
(6 Member Ratings)
Ratings & reviews reflect verified member feedback for The Palace Hotel, San Francisco (Starwood) (part of Historic Hotels of America) over the past 15 months.
4.3 Ambiance
4.3 Location
3.3 Rooms
4.0 Quality of Service
3.3 Value for the Money
Show Reviews
Enjoyed Most
Heated toilet seats, historical hotel, huge luxurious hallways, excellent service, old time pleasures and gorgeous Pied Piper bar and Garden Court!
Other Comments
This is my favorite hotel in the world. COncierge women were SUPER kind and helpful. There was a super friendly doorman (Vincent? name?) who had been there 21 years, and he was so friendly and welcoming!
jessica 10. Dec 2018 Sebastopol, CA, USA
Enjoyed Most
Loved the food, the look of the Garden Room and the rooms on each side, love the look of the hotel and its history. Just totally disappointed and paid 3 times more than it was worth.
Other Comments
No bellman to help with luggage, no one to park my car, the room is the smallest I have ever had anywhere, no outlet for my curling iron, no clock of any kind in the room, smallest bathroom I think I have ever seen. People striking outside. If I had know how bad this was, I never would have gone there. It most certainly was not a luxury room. Oh and all the pillows were hard and very large - very uncomfortable. No good light in the bathroom to put on my makeup. Had to lean over to apply the makeup and that hurt my back. I have had better accommodations in a Motel 6. Oh - the day before, I wanted to call them to tell them I would be a late check in and had one horrid time trying to find a phone number to call. All the numbers were for reservations and weren't connected to the hotel.
Jan 14. Nov 2018 Campbell, CA, USA

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